{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,29]],"date-time":"2025-12-29T22:20:50Z","timestamp":1767046850121,"version":"build-2065373602"},"reference-count":11,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2007,10,10]],"date-time":"2007-10-10T00:00:00Z","timestamp":1191974400000},"content-version":"vor","delay-in-days":647,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Proc of Assoc for Info"],"published-print":{"date-parts":[[2006,1]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>Previous research (Summers &amp; Summers, 2003) has identified patterns of behavior and effective practices related to how lower literacy users interact with health\u2010related Internet sites. However, prior research has not addressed how such users react to the unique challenges represented by interactive medical forms on health sites, such as interactive health quizzes, questionnaires, and registration forms. The goal of this four\u2010month study was twofold: 1) to identify reading, writing, and navigational strategies of users with lower literacy skills when interacting with web\u2010based forms in a medical context; 2) to develop design principles for making such web\u2010based medical forms usable and accessible for lower\u2010literacy adults. Eyetracking was used to gather data about how users interacted with a variety of web\u2010based forms. Analysis of sessions with 26 low\u2010literacy users (REALM score &lt; 60) identified a variety of challenges users faced in completing forms. Based on these observations, proposed principles of effective form design were developed. Revised prototype forms were designed in accordance with these principles and iteratively tested with 14 users to verify improved usability.<\/jats:p>","DOI":"10.1002\/meet.14504301174","type":"journal-article","created":{"date-parts":[[2007,10,10]],"date-time":"2007-10-10T13:19:54Z","timestamp":1192022394000},"page":"1-12","source":"Crossref","is-referenced-by-count":15,"title":["Designing Web\u2010based Forms for Users with Lower Literacy Skills"],"prefix":"10.1002","volume":"43","author":[{"given":"Kathryn","family":"Summers","sequence":"first","affiliation":[]},{"given":"Jonathan","family":"Langford","sequence":"additional","affiliation":[]},{"given":"Jennifer","family":"Wu","sequence":"additional","affiliation":[]},{"given":"Christine","family":"Abela","sequence":"additional","affiliation":[]},{"given":"Randy","family":"Souza","sequence":"additional","affiliation":[]}],"member":"311","published-online":{"date-parts":[[2007,10,10]]},"reference":[{"key":"e_1_2_9_2_1","doi-asserted-by":"publisher","DOI":"10.1001\/jama.281.6.552"},{"key":"e_1_2_9_3_1","doi-asserted-by":"crossref","unstructured":"Chadwick\u2010DiasA. McNultyM. &TullisT.(2003) Web usability and age: How design changes can improve performanceACM Conference on Universal Usability (CUU03) Vancouver British Columbia","DOI":"10.1145\/957211.957212"},{"key":"e_1_2_9_4_1","unstructured":"DoakL. G. DoakC. C. &RootJ. H.(1996)Teaching patients with low literacy skills(2nd ed.). Philadelphia: J. B. Lippincott"},{"key":"e_1_2_9_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/B978-044451020-4\/50027-X"},{"key":"e_1_2_9_6_1","unstructured":"KirschJ. S. JunegeblutA. JenkinsL. &KolstadA.(1993)Adult literacy in America: A first look at the results of the National Adult Literacy Survey (NALS)Washington D.C.: Department of Education"},{"volume-title":"ASIS&T Conference Proceedings","year":"2005","author":"Summers K.","key":"e_1_2_9_7_1"},{"issue":"6","key":"e_1_2_9_8_1","first-page":"4","article-title":"Peak performance: Redesigning the portal of the Department of Health and Human Services","volume":"3","author":"Theofanos M. F.","year":"2004","journal-title":"User Experience"},{"issue":"6","key":"e_1_2_9_9_1","first-page":"38","article-title":"Guidelines for accessible and usable web sites: Observing users who work with screen readers","volume":"10","author":"Theofanos M. F.","year":"2003","journal-title":"Interactions"},{"key":"e_1_2_9_10_1","unstructured":"TullisT. S. &Chadwick\u2010DiasA.(2003) Web usability and older adults: Lessons learnedAARP Panel Session on Tyranny of Tiny TypeWashington DC"},{"key":"e_1_2_9_11_1","unstructured":"WestD. M.(2005)State and federal e\u2010government in the United States 2005Taubman Center for Public Policy Brown University. Retrieved July 5 2006 fromhttp:\/\/www.insidepolitics.org\/egovt05us.pdf"},{"key":"e_1_2_9_12_1","doi-asserted-by":"publisher","DOI":"10.1080\/10810730290088157"}],"container-title":["Proceedings of the American Society for Information Science and Technology"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/api.wiley.com\/onlinelibrary\/tdm\/v1\/articles\/10.1002%2Fmeet.14504301174","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/asistdl.onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/meet.14504301174","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,20]],"date-time":"2025-10-20T12:47:56Z","timestamp":1760964476000},"score":1,"resource":{"primary":{"URL":"https:\/\/asistdl.onlinelibrary.wiley.com\/doi\/10.1002\/meet.14504301174"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2006,1]]},"references-count":11,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2006,1]]}},"alternative-id":["10.1002\/meet.14504301174"],"URL":"https:\/\/doi.org\/10.1002\/meet.14504301174","archive":["Portico"],"relation":{},"ISSN":["0044-7870","1550-8390"],"issn-type":[{"type":"print","value":"0044-7870"},{"type":"electronic","value":"1550-8390"}],"subject":[],"published":{"date-parts":[[2006,1]]}}}