{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,27]],"date-time":"2025-12-27T07:12:44Z","timestamp":1766819564542,"version":"build-2065373602"},"reference-count":34,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2011,2,3]],"date-time":"2011-02-03T00:00:00Z","timestamp":1296691200000},"content-version":"vor","delay-in-days":94,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Proc of Assoc for Info"],"published-print":{"date-parts":[[2010,11]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>People are able to express support for each other through online support groups by communicating their feelings and exchanging personalized information. In the domain of health information, this ability enables patients to connect with each other to build their own sense of community filled with healthy, supportive relationships. This paper reports a comparison of levels of social support types (informational, nurturant, and instrumental) that were identified among interactions across three different types of computer\u2010mediated communication tools (forum, journals, and notes) from an online alcoholism support community. Findings show that people use each communication tool for different purposes, which can be associated with each tool's inherent design characteristics. Forums were used for exchanging information, whereas journals and notes were used for exchanging nurturant support. We suggest that this difference may be explained by the perceived levels of social support for each communication tool. These results can prove useful to health professionals in the development of social support systems for their patients that encourage health behavior change.<\/jats:p>","DOI":"10.1002\/meet.14504701140","type":"journal-article","created":{"date-parts":[[2011,2,3]],"date-time":"2011-02-03T16:35:46Z","timestamp":1296750946000},"page":"1-10","source":"Crossref","is-referenced-by-count":33,"title":["Helping you to help me: Exploring supportive interaction in online health community"],"prefix":"10.1002","volume":"47","author":[{"given":"Katherine Y.","family":"Chuang","sequence":"first","affiliation":[]},{"given":"Christopher C.","family":"Yang","sequence":"additional","affiliation":[]}],"member":"311","published-online":{"date-parts":[[2011,2,3]]},"reference":[{"key":"e_1_2_7_2_1","doi-asserted-by":"crossref","unstructured":"Ahn Y\u2010Y Han S. Kwak H. Moon S. andJeong H.. (2007).Analysis of topological characteristics of huge online social networking services.WWW '07: Proceedings of the 16th international conference on World Wide Web. (pp.835\u2013844). New York NY USA.","DOI":"10.1145\/1242572.1242685"},{"key":"e_1_2_7_3_1","doi-asserted-by":"publisher","DOI":"10.1080\/10810730902806760"},{"volume-title":"Online Social Support: The Interplay of Social Networks and Computer\u2010Mediated Communication","year":"2007","author":"Bambina A. D.","key":"e_1_2_7_4_1"},{"key":"e_1_2_7_5_1","unstructured":"Boase J. Horrigan J. Wellman B. &Rainie L.(2006).The Strength of Internet Ties: The internet and email aid users in maintaining their social networks and provide pathways to help when people face big decisions.Pew Internet and American Life Project. Retrieved fromhttp:\/\/www.pewinternet.org\/PPF\/r\/172\/report_display.asp"},{"issue":"11","key":"e_1_2_7_6_1","article-title":"Social network sites: Definition, history, and scholarship","author":"boyd d. m.","year":"2007","journal-title":"Journal of Computer\u2010Mediated Communication"},{"key":"e_1_2_7_7_1","unstructured":"Chuang K. Yang C.C. (2010).Social Support in Online Healthcare Social Networking. Proceedings of iConference Urbana\u2010Champaign IL February 3\u20136 2010."},{"key":"e_1_2_7_8_1","doi-asserted-by":"publisher","DOI":"10.1037\/0003-066X.59.8.676"},{"key":"e_1_2_7_9_1","doi-asserted-by":"publisher","DOI":"10.1177\/009365092019002002"},{"key":"e_1_2_7_10_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1083-6101.2008.01431.x"},{"key":"e_1_2_7_11_1","doi-asserted-by":"crossref","unstructured":"Ellison N. Lampe C. &Steinfield C.(2009).Social Network Sites and Society: Current Trends and Future Possibilities.Interactions Magazine(16)1.","DOI":"10.1145\/1456202.1456204"},{"key":"e_1_2_7_12_1","unstructured":"Fox S. &Jones S.(2009).The Social Life of Health Information Americans' pursuit of health takes place within a widening network of both online and offline sources. Pew Internet & American Life Project. Retrieved fromhttp:\/\/www.pewinternet.org\/Reports\/2009\/8\u2010The\u2010Social\u2010Life\u2010of\u2010Health\u2010Information.aspx"},{"key":"e_1_2_7_13_1","doi-asserted-by":"crossref","unstructured":"Gilbert E. &Karahalios K.(2009).Predicting Tie Strength With Social Media.In Proceedings of CHI. Boston MA.","DOI":"10.1145\/1518701.1518736"},{"key":"e_1_2_7_14_1","doi-asserted-by":"publisher","DOI":"10.1080\/01972240290108195"},{"key":"e_1_2_7_15_1","unstructured":"Hoffman M. (2008).Empathy and prosocial behaviour In: Michael Lewis Jeannette M. Haviland\u2013Jones and Lisa Feldman Barrett (editors).Handbook of emotions. Third edition. New York: Guildford Press pp.440\u2013455."},{"key":"e_1_2_7_16_1","doi-asserted-by":"publisher","DOI":"10.1002\/pon.837"},{"key":"e_1_2_7_17_1","doi-asserted-by":"publisher","DOI":"10.15288\/jsa.2001.62.528"},{"key":"e_1_2_7_18_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1083-6101.2007.00397.x"},{"key":"e_1_2_7_19_1","doi-asserted-by":"publisher","DOI":"10.1027\/1864-1105.20.3.106"},{"key":"e_1_2_7_20_1","doi-asserted-by":"crossref","unstructured":"Kumar R. Novak J. andTomkins A.(2006).Structure and evolution of online social networks. Proceedings of 12th International Conference on Knowledge Discovery in Data Mining (KDD\u20102006). (pp.611\u2013 617). ACM Press. Philadelphia Pennsylvania August 20 \u2013 23 2006.","DOI":"10.1145\/1150402.1150476"},{"key":"e_1_2_7_21_1","doi-asserted-by":"publisher","DOI":"10.1097\/NCN.0b013e3181c04b06"},{"key":"e_1_2_7_22_1","doi-asserted-by":"publisher","DOI":"10.1111\/1540-4560.00246"},{"key":"e_1_2_7_23_1","unstructured":"Radin P. M.(2001).\u201cHello my friends\u201d: Social capital and transformations of trust in a grassroots breast cancer. Dissertation. University of Washington."},{"key":"e_1_2_7_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2008.04.001"},{"key":"e_1_2_7_25_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF00846149"},{"key":"e_1_2_7_26_1","doi-asserted-by":"crossref","unstructured":"Singla P. &Richardson M.(2008).Yes there is a correlation: \u2013 from social networks to personal behavior on the web. In Proceeding of the 17th international conference on World Wide Web (pp.655\u2013664). Beijing China: ACM. doi:10.1145\/1367497.1367586","DOI":"10.1145\/1367497.1367586"},{"key":"e_1_2_7_27_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.appdev.2008.07.002"},{"key":"e_1_2_7_28_1","doi-asserted-by":"publisher","DOI":"10.1177\/0146167293192002"},{"key":"e_1_2_7_29_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.21241"},{"key":"e_1_2_7_30_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.21180"},{"key":"e_1_2_7_31_1","doi-asserted-by":"crossref","unstructured":"Tufekci Zeynep. (2008).Can You See Me Now? Audience and Disclosure Management in Online Social Network Sites.Bulletin of Science and Technology Studies.","DOI":"10.1177\/0270467607311484"},{"key":"e_1_2_7_32_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1083-6101.2003.tb00216.x"},{"key":"e_1_2_7_33_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0747-5632(97)00016-2"},{"key":"e_1_2_7_34_1","doi-asserted-by":"publisher","DOI":"10.1177\/1359105303008001429"},{"key":"e_1_2_7_35_1","doi-asserted-by":"publisher","DOI":"10.1080\/01463379909385570"}],"container-title":["Proceedings of the American Society for Information Science and Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.wiley.com\/onlinelibrary\/tdm\/v1\/articles\/10.1002%2Fmeet.14504701140","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.wiley.com\/onlinelibrary\/tdm\/v1\/articles\/10.1002%2Fmeet.14504701140","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/asistdl.onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/meet.14504701140","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,20]],"date-time":"2025-10-20T14:56:21Z","timestamp":1760972181000},"score":1,"resource":{"primary":{"URL":"https:\/\/asistdl.onlinelibrary.wiley.com\/doi\/10.1002\/meet.14504701140"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,11]]},"references-count":34,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2010,11]]}},"alternative-id":["10.1002\/meet.14504701140"],"URL":"https:\/\/doi.org\/10.1002\/meet.14504701140","archive":["Portico"],"relation":{},"ISSN":["0044-7870","1550-8390"],"issn-type":[{"type":"print","value":"0044-7870"},{"type":"electronic","value":"1550-8390"}],"subject":[],"published":{"date-parts":[[2010,11]]}}}