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In this paper we propose a user\u2010centered design (UCD) framework for the systematic improvement of the in\u2010person archival user experience for professional researchers that borrows from service design, user experience design and usability. Using existing archival literature on use and users as our point of departure, we will discuss building professional researcher personas, the application of usability performance metrics to encourage greater efficiency for infrastructural archival activities, and UCD tools for enabling professional researchers to take on active roles in the re\/design process as experts of their experience.<\/jats:p>","DOI":"10.1002\/meet.14504901208","type":"journal-article","created":{"date-parts":[[2013,1,24]],"date-time":"2013-01-24T10:49:23Z","timestamp":1359024563000},"page":"1-7","source":"Crossref","is-referenced-by-count":4,"title":["Improving the user experience of professional researchers: Applying a user\u2010centered design framework in archival repositories"],"prefix":"10.1002","volume":"49","author":[{"given":"Jessica","family":"Meyerson","sequence":"first","affiliation":[]},{"given":"Patricia","family":"Galloway","sequence":"additional","affiliation":[]},{"given":"Randolph","family":"Bias","sequence":"additional","affiliation":[]}],"member":"311","published-online":{"date-parts":[[2013,1,24]]},"reference":[{"key":"e_1_2_6_2_1","unstructured":"Archival Metrics: Promoting a Culture of Assessment in Archives and Special Collections Retrieved from:http:\/\/archivalmetrics.cms.si.umich.edu\/. 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