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Drawing such a distinction between online Q&amp;A models provides an overview for how these different types of online Q&amp;A models differ from each other and suggests implications for mitigating weaknesses and bolstering strengths of each model based on the types of questions that are addressed within each. To demonstrate differences among these models an appropriate service was selected for each of them. Then, 500 questions were collected and analyzed for each of these services to classify question types into four categories \u2013 information\u2010seeking, advice\u2010seeking, opinion\u2010seeking, and non\u2010information seeking. The findings suggest that information\u2010seeking questions appear to be more suitable in either a collaborative Q&amp;A environment or an expert\u2010based Q&amp;A environment, while opinion\u2010seeking questions are more common in community\u2010based Q&amp;A. Social Q&amp;A, on the other hand, provides an active forum for either seeking personal advice or seeking non\u2010information related to either self\u2010expression or self\u2010promotion.<\/jats:p>","DOI":"10.1002\/meet.14504901302","type":"journal-article","created":{"date-parts":[[2013,1,24]],"date-time":"2013-01-24T10:49:23Z","timestamp":1359024563000},"page":"1-4","source":"Crossref","is-referenced-by-count":24,"title":["Developing a typology of online Q&amp;A models and recommending the right model for each question type"],"prefix":"10.1002","volume":"49","author":[{"given":"Erik","family":"Choi","sequence":"first","affiliation":[]},{"given":"Vanessa","family":"Kitzie","sequence":"additional","affiliation":[]},{"given":"Chirag","family":"Shah","sequence":"additional","affiliation":[]}],"member":"311","published-online":{"date-parts":[[2013,1,24]]},"reference":[{"key":"e_1_2_6_2_1","doi-asserted-by":"crossref","unstructured":"Adamic L. A. Zhang J. Bakshy E. &Ackermen M. 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