{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,21]],"date-time":"2025-10-21T00:44:53Z","timestamp":1761007493017,"version":"build-2065373602"},"reference-count":13,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2012,1,11]],"date-time":"2012-01-11T00:00:00Z","timestamp":1326240000000},"content-version":"vor","delay-in-days":375,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Proc of Assoc for Info"],"published-print":{"date-parts":[[2011,1]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>Virtual reference (VR) and social Q&amp;A (SQA), both refer to some form of information seeking activity using online Q&amp;A. They are often seen as apples and oranges, but there is a need to understand their similarities and differences in order to derive lessons from each side to help the other. The proposed panel will bring together prominent researchers from both service types to discuss how we could bridge the gap between VR and SQA in order to explore unique opportunities such synergic movement brings forth, including possible new forms arising from merged influences of mobile technologies, social media, video conferencing, and virtual worlds.<\/jats:p>","DOI":"10.1002\/meet.2011.14504801047","type":"journal-article","created":{"date-parts":[[2012,1,11]],"date-time":"2012-01-11T12:23:03Z","timestamp":1326284583000},"page":"1-4","source":"Crossref","is-referenced-by-count":1,"title":["Stepping stones to synergy: Social Q&amp;A and virtual reference [ASIST 2011 panel]"],"prefix":"10.1002","volume":"48","author":[{"given":"Marie L.","family":"Radford","sequence":"first","affiliation":[]},{"given":"Chirag","family":"Shah","sequence":"additional","affiliation":[]},{"given":"Lorri","family":"Mon","sequence":"additional","affiliation":[]},{"given":"Rich","family":"Gazan","sequence":"additional","affiliation":[]}],"member":"311","published-online":{"date-parts":[[2012,1,11]]},"reference":[{"key":"e_1_2_9_2_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2010.03.001"},{"key":"e_1_2_9_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.lisr.2010.12.002"},{"volume-title":"Seeking Synchronicity: Revelations and Recommendations for Virtual Reference","year":"2011","author":"Connaway L. S.","key":"e_1_2_9_4_1"},{"key":"e_1_2_9_5_1","doi-asserted-by":"crossref","unstructured":"Gazan R.(2011).Redesign as an Act of Violence: Disrupted Interaction Patterns and the Fragmenting of a Social Q&A Community. InProceedings of the ACM Conference on Human Factors in Computing(ACM CHI '11). New York: ACM.","DOI":"10.1145\/1978942.1979365"},{"issue":"9","key":"e_1_2_9_6_1","first-page":"36","article-title":"Social media helps out the help desk","volume":"32","author":"Grensing\u2010Pophal L.","year":"2009","journal-title":"EContent"},{"key":"e_1_2_9_7_1","doi-asserted-by":"crossref","unstructured":"Harper F.M. Raban D. Rafaeli S. &Konstan J.A.(2008).Predictors of answer quality in online Q&A sites. InProceedings of the ACM Conference on Human Factors in Computing(ACM CHI '08) (pp.865\u2013874). New York: ACM.","DOI":"10.1145\/1357054.1357191"},{"key":"e_1_2_9_8_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.21026"},{"issue":"3","key":"e_1_2_9_9_1","first-page":"164","article-title":"On the boundaries of reference Services: Questioning and Library 2","volume":"50","author":"Mon L.","year":"2009","journal-title":"Journal of Education for Library and Information Science"},{"issue":"11","key":"e_1_2_9_10_1","first-page":"16","article-title":"New movement for Ph.D.'s to work in academic libraries","volume":"128","author":"Oder N.","year":"2003","journal-title":"Library Journal"},{"volume-title":"Seeking Synchronicity: Evaluating Virtual Reference Services from User, Non\u2010User, and Librarian Perspectives","year":"2005","author":"Radford M. L.","key":"e_1_2_9_11_1"},{"key":"e_1_2_9_12_1","first-page":"1","volume-title":"Academic Library Research: Perspectives and Current Trends","author":"Radford M. L.","year":"2008"},{"key":"e_1_2_9_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.lisr.2009.07.006"},{"issue":"2","key":"e_1_2_9_14_1","article-title":"Measuring effectiveness and user satisfaction in Yahoo! Answers","volume":"16","author":"Shah C.","year":"2011","journal-title":"First Monday"}],"container-title":["Proceedings of the American Society for Information Science and Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.wiley.com\/onlinelibrary\/tdm\/v1\/articles\/10.1002%2Fmeet.2011.14504801047","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/asistdl.onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/meet.2011.14504801047","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,10,20]],"date-time":"2025-10-20T13:49:00Z","timestamp":1760968140000},"score":1,"resource":{"primary":{"URL":"https:\/\/asistdl.onlinelibrary.wiley.com\/doi\/10.1002\/meet.2011.14504801047"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,1]]},"references-count":13,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2011,1]]}},"alternative-id":["10.1002\/meet.2011.14504801047"],"URL":"https:\/\/doi.org\/10.1002\/meet.2011.14504801047","archive":["Portico"],"relation":{},"ISSN":["0044-7870","1550-8390"],"issn-type":[{"type":"print","value":"0044-7870"},{"type":"electronic","value":"1550-8390"}],"subject":[],"published":{"date-parts":[[2011,1]]}}}