{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,22]],"date-time":"2025-10-22T00:51:46Z","timestamp":1761094306421,"version":"build-2065373602"},"reference-count":6,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2017,10,24]],"date-time":"2017-10-24T00:00:00Z","timestamp":1508803200000},"content-version":"vor","delay-in-days":296,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":["asistdl.onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Proc. Assoc. Info. Sci. Tech."],"published-print":{"date-parts":[[2017,1]]},"abstract":"<jats:title>ABSTRACT<\/jats:title><jats:p>Health informatics research usually deals with quantitative feedback from information users. Little is known about how information users' qualitative feedback can be used by information providers. The Na\u00eetre et grandir website (N&amp;G) provides parents with health and well\u2010being information during pregnancy and until their children are eight years old. In this study, researchers worked with N&amp;G information providers to implement the Information Assessment Method (IAM) for assessing and improving parenting information. Feedback comments were collected from participants who visited the N&amp;G website during the study period and who completed an IAM questionnaire. A coding manual for the analysis of participants' comments was created and developed by the researchers in partnership with information providers. This coding manual was used to create an online knowledge management system to facilitate all future coding of comments. This system allows website editors to receive feedback from their readers daily, allowing them to act on it more rapidly and, therefore, shortening the feedback to action time. This online system can be adapted by other websites' editors to collect information users' comments and improve their online resources.<\/jats:p>","DOI":"10.1002\/pra2.2017.14505401107","type":"journal-article","created":{"date-parts":[[2017,10,24]],"date-time":"2017-10-24T03:35:36Z","timestamp":1508816136000},"page":"662-663","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":6,"title":["The value of user feedback: Parent's comments to online health and well\u2010being information providers"],"prefix":"10.1002","volume":"54","author":[{"given":"Reem El","family":"Sherif","sequence":"first","affiliation":[{"name":"McGill University, Department of Family Medicine  Canada"}]},{"given":"Pascale","family":"Roy","sequence":"additional","affiliation":[{"name":"Na\u00eetre et grandir, Lucie and Andr\u00e9 Chagnon Foundation  Canada"}]},{"given":"David Li","family":"Tang","sequence":"additional","affiliation":[{"name":"McGill University, Department of Family Medicine  Canada"}]},{"given":"Genevi\u00e8ve","family":"Doray","sequence":"additional","affiliation":[{"name":"Na\u00eetre et grandir, Lucie and Andr\u00e9 Chagnon Foundation  Canada"}]},{"given":"Marilyne","family":"Dubois","sequence":"additional","affiliation":[{"name":"Na\u00eetre et grandir, Lucie and Andr\u00e9 Chagnon Foundation  Canada"}]},{"given":"Paula","family":"Bush","sequence":"additional","affiliation":[{"name":"McGill University, Department of Family Medicine  Canada"}]},{"given":"Fran\u00e7ois","family":"Lagarde","sequence":"additional","affiliation":[{"name":"Na\u00eetre et grandir, Lucie and Andr\u00e9 Chagnon Foundation  Canada"}]},{"given":"Pierre","family":"Pluye","sequence":"additional","affiliation":[{"name":"McGill University, Department of Family Medicine  Canada"}]}],"member":"311","published-online":{"date-parts":[[2017,10,24]]},"reference":[{"key":"e_1_2_6_2_1","doi-asserted-by":"crossref","unstructured":"El Sherif R. Roy P. Tang D. L. Pluye P. Bush P. Doray G. &Lagarde F.(2015).Toward an information management system for handling parenting information users' comments.Proceedings of the Association for Information Science and Technology 52(1) 1\u20133.","DOI":"10.1002\/pra2.2015.145052010076"},{"key":"e_1_2_6_3_1","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511570940.007"},{"key":"e_1_2_6_4_1","doi-asserted-by":"crossref","unstructured":"Pluye P. Sherif R. E. Bartlett G. Granikov V. Grad R. M. Doray G. \u2026Bouthillier F.(2015).Perceived outcomes of online parenting information according to self\u2010selected participants from a population of website users.Proceedings of the Association for Information Science and Technology 52(1) 1\u20133.","DOI":"10.1002\/pra2.2015.145052010072"},{"volume-title":"The war of desire and technology at the close of the mechanical age","year":"1996","author":"Stone A. 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