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In the current study, we investigated the association between service characteristics (i.e., the availability of training and supervision and the capability\u2010fostering approach) and social service providers\u2019 work engagement and burnout. The study involved 497 social service providers working in homeless services in eight different European countries (62% women; mean age\u00a0=\u00a040.73,\n                    <jats:italic>SD<\/jats:italic>\n                    \u00a0=\u00a010.45) and was part of the Horizon 2020 European study \u201cHomelessness as Unfairness (HOME_EU).\u201d Using hierarchical linear modeling (HLM), findings showed that the availability of training and supervision were positively associated with providers\u2019 work engagement and negatively associated with burnout. However, results varied based on the perceived usefulness of the training and supervision provided within the service and the specific outcome considered. The most consistent finding was the association between the degree to which a service promotes users\u2019 capabilities and all the aspects of providers\u2019 well\u2010being analyzed. Results are discussed in relation to their implications for how configuration of homeless services can promote social service providers\u2019 well\u2010being and high\u2010quality care.\n                  <\/jats:p>","DOI":"10.1002\/ajcp.12470","type":"journal-article","created":{"date-parts":[[2020,11,2]],"date-time":"2020-11-02T12:45:44Z","timestamp":1604321144000},"page":"220-236","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":30,"title":["Factors Associated with Providers\u2019 Work Engagement and Burnout in Homeless Services: A Cross\u2010national Study"],"prefix":"10.1002","volume":"67","author":[{"given":"Michela","family":"Lenzi","sequence":"first","affiliation":[{"name":"Department of Developmental and Social Psychology University of Padova Padua Italy"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Massimo","family":"Santinello","sequence":"additional","affiliation":[{"name":"Department of 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