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Our methods consisted of interviewing 32 women for 2\u2009hr each; 19 were tested, 20 were symptomatic. Our results showed that these surgical options forced women to confront questions, involving stresses and uncertainties, regarding: implications of test results, prognoses with and without surgery, and effects of surgery (e.g., on self\u2010image). Given these dilemmas, many women turned to doctors who then ranged in what and how they communicated about these issues, and how strongly they offered input. Some patients felt disappointed at provider non\u2010directiveness, while others found providers <jats:italic>too<\/jats:italic> directive. Patients turned to family members and friends, who also ranged in how and what they communicated, and whether they agreed with the patient and\/or each other. Many women turned to patient communities, but then had to decide how involved to be, and what information to provide or accept. These data suggest that providers and others may need to be more aware of the series of questions, involving stresses and uncertainties, that these women face, and the complex roles providers themselves may play. These data highlight needs for physicians to be able to address these issues flexibly, gauging patient preferences for information and paternalism (vs. autonomy). These data suggest areas for future research: for example, on how providers decide whether, what and how to communicate about these issues, and how these choices shape treatment decisions. \u00a9 2009 Wiley\u2010Liss, Inc.<\/jats:p>","DOI":"10.1002\/ajmg.a.33068","type":"journal-article","created":{"date-parts":[[2009,12,11]],"date-time":"2009-12-11T22:05:23Z","timestamp":1260569123000},"page":"52-66","source":"Crossref","is-referenced-by-count":40,"title":["The process of deciding about prophylactic surgery for breast and ovarian cancer: Patient questions, uncertainties, and 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