{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,13]],"date-time":"2025-05-13T14:51:22Z","timestamp":1747147882391,"version":"3.40.5"},"reference-count":15,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2020,11,24]],"date-time":"2020-11-24T00:00:00Z","timestamp":1606176000000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Cytometry Pt A"],"published-print":{"date-parts":[[2021,1]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>The COVID\u201019 pandemic has dramatically affected shared resource lab (SRL) staff in\u2010person availability at institutions globally. This article discusses the challenges of ensuring reliable instrument performance and quality data output while facility staff and external service provider on\u2010site presence is severely limited. Solutions revolve around the adoption of remote monitoring and troubleshooting platforms, provision of self\u2010service troubleshooting resources specific to facility instruments and workflows, development of an assistance contact policy, and ensuring efficiency of limited in\u2010person staff time. These solutions employ software and hardware tools that are already in use or readily available in the SRL community, such as remote instrument access tools, video hosting and conferencing platforms, and ISAC shared resources. \u00a9 2020 International Society for Advancement of Cytometry<\/jats:p>","DOI":"10.1002\/cyto.a.24266","type":"journal-article","created":{"date-parts":[[2020,11,16]],"date-time":"2020-11-16T13:55:30Z","timestamp":1605534930000},"page":"51-59","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Solutions for Shared Resource Lab Remote Quality Control and Instrument Troubleshooting during a Pandemic"],"prefix":"10.1002","volume":"99","author":[{"given":"David M.","family":"Gravano","sequence":"first","affiliation":[{"name":"Stem Cell Instrumentation Foundry, University of California Merced  Merced California 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