{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,11,10]],"date-time":"2026-11-10T12:21:31Z","timestamp":1794313291114,"version":"4.9.0"},"reference-count":26,"publisher":"Wiley","issue":"10","license":[{"start":{"date-parts":[[2026,10,7]],"date-time":"2026-10-07T00:00:00Z","timestamp":1791331200000},"content-version":"vor","delay-in-days":6,"URL":"http:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"},{"start":{"date-parts":[[2026,10,1]],"date-time":"2026-10-01T00:00:00Z","timestamp":1790812800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/doi.wiley.com\/10.1002\/tdm_license_1.1"}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Health Science Reports"],"published-print":{"date-parts":[[2026,10]]},"abstract":"<jats:title>ABSTRACT<\/jats:title>\n                  <jats:sec>\n                    <jats:title>Background and Aims<\/jats:title>\n                    <jats:p>In resource\u2010constrained countries like Bangladesh, healthcare consultation practices are often rushed, and the perceived effects of physicians' behaviors and physician\u2013patient relationship remain overlooked, yet these subtle relational exchanges can profoundly influence outcomes in chronic conditions. The present study therefore aimed at understanding how patients' experiences of physicians' behaviors and physician\u2013patient relationship influenced patients with chronic diabetes and hypertension in the context of Bangladeshi healthcare settings.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>A qualitative descriptive approach was used, employing in\u2010depth interview in data collection, with 24 adult inpatients admitted to a public tertiary hospital in Dhaka between October and November 2024. Thematic analysis was conducted using NVivo to analyze study data.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>Findings revealed that perceived inappropriate behaviors of the physicians affected diabetes and hypertensive patients' emotional state, while inattentive listening contributed to medication non\u2010adherence. However, motivation and support provided by the physicians helped the patients build self\u2010confidence, while physicians' guidance contributed to their perceived positive outcome. Patients' trust and sharing concerns with physicians were found as important relational factors in patients' perception of physician\u2013patient relationship. Besides, systemic factors such as insufficient consultation duration and physicians' excessive patient load influenced the quality of consultation, ultimately affecting patients with chronic diabetes and hypertension.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>Findings suggest that the quality of healthcare service extends beyond physicians' clinical competencies only; it constitutes physicians' behaviors and physician\u2013patient relationship as therapeutic components in chronic illness care. Enhancing the communication skills of the physicians and relational exchanges between physician and patient may help meaningfully improve the management capacity of patients with chronic diabetes and hypertension.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1002\/hsr2.73368","type":"journal-article","created":{"date-parts":[[2026,10,8]],"date-time":"2026-10-08T06:46:00Z","timestamp":1791441960000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Do Physicians' Behaviors Matter for Patients With Chronic Diabetes and Hypertension? A Qualitative Descriptive Study of Patients' Lived Experiences in the Bangladeshi Healthcare Landscape"],"prefix":"10.1002","volume":"9","author":[{"ORCID":"https:\/\/orcid.org\/0009-0003-9723-2229","authenticated-orcid":false,"given":"Ummay Kulsum","family":"Keya","sequence":"first","affiliation":[{"name":"Department of Clinical Psychology University of Dhaka Dhaka Bangladesh"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2026,10,7]]},"reference":[{"key":"e_1_2_12_2_1","doi-asserted-by":"publisher","DOI":"10.1038\/s41598-024-58554-1"},{"key":"e_1_2_12_3_1","doi-asserted-by":"publisher","DOI":"10.3390\/jcdd10010007"},{"key":"e_1_2_12_4_1","doi-asserted-by":"publisher","DOI":"10.3389\/fpubh.2020.574111"},{"key":"e_1_2_12_5_1","doi-asserted-by":"publisher","DOI":"10.5281\/ZENODO.13362810"},{"key":"e_1_2_12_6_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjgh-2025-018939"},{"key":"e_1_2_12_7_1","doi-asserted-by":"publisher","DOI":"10.5455\/msm.2024.36.65-72"},{"key":"e_1_2_12_8_1","doi-asserted-by":"publisher","DOI":"10.1161\/JAHA.121.020997"},{"key":"e_1_2_12_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pec.2026.109699"},{"key":"e_1_2_12_10_1","doi-asserted-by":"publisher","DOI":"10.1097\/AOG.0000000000006099"},{"key":"e_1_2_12_11_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pec.2008.11.015"},{"key":"e_1_2_12_12_1","doi-asserted-by":"publisher","DOI":"10.1097\/MLR.0b013e31819a5acc"},{"key":"e_1_2_12_13_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-020-4901-8"},{"key":"e_1_2_12_14_1","doi-asserted-by":"publisher","DOI":"10.1111\/jan.16492"},{"key":"e_1_2_12_15_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12875-021-01504-x"},{"key":"e_1_2_12_16_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-020-05912-0"},{"key":"e_1_2_12_17_1","doi-asserted-by":"publisher","DOI":"10.7717\/peerj.18527"},{"key":"e_1_2_12_18_1","doi-asserted-by":"publisher","DOI":"10.1177\/21501319241277396"},{"key":"e_1_2_12_19_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pec.2017.06.030"},{"key":"e_1_2_12_20_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-026-14359-8"},{"key":"e_1_2_12_21_1","doi-asserted-by":"publisher","DOI":"10.1177\/1742395318782378"},{"key":"e_1_2_12_22_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12982-026-01377-4"},{"key":"e_1_2_12_23_1","doi-asserted-by":"publisher","DOI":"10.1136\/fmch-2018-000057"},{"key":"e_1_2_12_24_1","doi-asserted-by":"publisher","DOI":"10.1191\/1478088706qp063oa"},{"key":"e_1_2_12_25_1","doi-asserted-by":"publisher","DOI":"10.3390\/nu17243910"},{"key":"e_1_2_12_26_1","doi-asserted-by":"publisher","DOI":"10.1177\/1559827618785554"},{"key":"e_1_2_12_27_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejim.2021.09.020"}],"container-title":["Health Science Reports"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/hsr2.73368","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/full-xml\/10.1002\/hsr2.73368","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/hsr2.73368","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,11,10]],"date-time":"2026-11-10T11:22:12Z","timestamp":1794309732000},"score":1,"resource":{"primary":{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/10.1002\/hsr2.73368"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,10]]},"references-count":26,"journal-issue":{"issue":"10","published-print":{"date-parts":[[2026,10]]}},"alternative-id":["10.1002\/hsr2.73368"],"URL":"https:\/\/doi.org\/10.1002\/hsr2.73368","archive":["Portico"],"relation":{},"ISSN":["2398-8835","2398-8835"],"issn-type":[{"value":"2398-8835","type":"print"},{"value":"2398-8835","type":"electronic"}],"subject":[],"published":{"date-parts":[[2026,10]]},"assertion":[{"value":"2025-12-19","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2026-09-30","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2026-10-07","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}],"article-number":"e73368"}}