{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,30]],"date-time":"2026-07-30T13:32:27Z","timestamp":1785418347621,"version":"3.56.0"},"reference-count":48,"publisher":"Wiley","issue":"4","license":[{"start":{"date-parts":[[2022,7,18]],"date-time":"2022-07-18T00:00:00Z","timestamp":1658102400000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["The Laryngoscope"],"published-print":{"date-parts":[[2023,4]]},"abstract":"<jats:sec><jats:title>Objectives<\/jats:title><jats:p>The study aimed to evaluate patient satisfaction with speech\u2010language therapy televisits and to identify factors influencing the level of satisfaction.<\/jats:p><\/jats:sec><jats:sec><jats:title>Methods<\/jats:title><jats:p>Participants were recruited from an academic tertiary voice and swallowing center who had completed \u22651 telehealth session of speech\u2010language therapy with a speech\u2010language pathologist between March, 2020 and April, 2021. Patient satisfaction was assessed using the Short Assessment of Patient Satisfaction (SAPS), a validated 7\u2010item survey. Demographic characteristics of participants were collected from a review of patient charts.<\/jats:p><\/jats:sec><jats:sec><jats:title>Results<\/jats:title><jats:p>65\/239 patients completed the SAPS survey, representing a response rate of 27%. The average age of study participants was 54.92\u2009\u00b1\u200916.45\u2009years, with 49.2% identifying as female, 33.9% as male, and 16.9% as trans\u2010female. The mean SAPS score was 22.60\u2009\u00b1\u20093.89, with 84.62% of patients satisfied or very satisfied with their visit. Patients were most satisfied with provider respect (3.91\u2009\u00b1\u20090.34) and care received (3.74\u2009\u00b1\u20090.64), and least satisfied with visit length (2.32\u2009\u00b1\u20091.38) and explanation of treatment results (2.62\u2009\u00b1\u20091.72). Patient satisfaction was positively correlated with younger age and an increased number of televisits. Satisfaction did not differ significantly by gender identity, type of therapy received, insurance type, travel distance, or prior in\u2010person therapy.<\/jats:p><\/jats:sec><jats:sec><jats:title>Conclusion<\/jats:title><jats:p>Clinicians are able to achieve high patient satisfaction with speech\u2010language therapy when delivered by telehealth. Patient satisfaction remained high across diverse patient populations and range of clinical needs. Clinicians should remain cognizant of the unique limitations of older patients when conducting telehealth visits.<\/jats:p><\/jats:sec><jats:sec><jats:title>Lay Summary<\/jats:title><jats:p>Clinicians are able to achieve high patient satisfaction with speech\u2010language therapy when delivered via telehealth. Satisfaction remained high regardless of gender identity, type of therapy received, type of insurance, travel distance, or completion of prior in\u2010person therapy.<\/jats:p><\/jats:sec><jats:sec><jats:title>Level of Evidence<\/jats:title><jats:p>4 <jats:italic>Laryngoscope<\/jats:italic>, 133:895\u2013900, 2023<\/jats:p><\/jats:sec>","DOI":"10.1002\/lary.30303","type":"journal-article","created":{"date-parts":[[2022,7,18]],"date-time":"2022-07-18T13:22:36Z","timestamp":1658150556000},"page":"895-900","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":13,"title":["Applications of Telemedicine in <scp>Speech\u2010Language<\/scp> Pathology: Evaluation of Patient Satisfaction"],"prefix":"10.1002","volume":"133","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9191-0282","authenticated-orcid":false,"given":"Christine C.","family":"Little","sequence":"first","affiliation":[{"name":"Department of Otolaryngology\u2010Head and Neck Surgery Icahn School of Medicine at Mount Sinai  New York New York U.S.A."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Stephen","family":"Russell","sequence":"additional","affiliation":[{"name":"Department of Otolaryngology Naval Medical Center  San Diego California U.S.A."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1933-3131","authenticated-orcid":false,"given":"Chaewon","family":"Hwang","sequence":"additional","affiliation":[{"name":"Rutgers Robert Wood Johnson Medical School  New Brunswick New Jersey U.S.A."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Leanne","family":"Goldberg","sequence":"additional","affiliation":[{"name":"Department of Otolaryngology\u2010Head and Neck Surgery Icahn School of Medicine at Mount Sinai  New York New York U.S.A."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4919-7698","authenticated-orcid":false,"given":"Sarah","family":"Brown","sequence":"additional","affiliation":[{"name":"Department of Otolaryngology\u2010Head and Neck Surgery Icahn School of Medicine at Mount Sinai  New York New York U.S.A."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Diana","family":"Kirke","sequence":"additional","affiliation":[{"name":"Department of Otolaryngology\u2010Head and Neck Surgery Icahn School of Medicine at Mount Sinai  New York New York U.S.A."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6885-2929","authenticated-orcid":false,"given":"Mark","family":"Courey","sequence":"additional","affiliation":[{"name":"Department of Otolaryngology\u2010Head and Neck Surgery Icahn School of Medicine at Mount Sinai  New York New York U.S.A."}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","published-online":{"date-parts":[[2022,7,18]]},"reference":[{"key":"e_1_2_6_2_1","doi-asserted-by":"publisher","DOI":"10.1056\/NEJMra1601705"},{"key":"e_1_2_6_3_1","doi-asserted-by":"publisher","DOI":"10.31083\/j.rcm.2020.04.188"},{"key":"e_1_2_6_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11845-020-02299-z"},{"key":"e_1_2_6_5_1","unstructured":"KaneCK.Telehealth in 2020: survey data show widespread use across Most physician specialties and for a variety of functions. 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