{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,4]],"date-time":"2024-09-04T17:29:15Z","timestamp":1725470955313},"publisher-location":"Berlin, Heidelberg","reference-count":20,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783540346821"},{"type":"electronic","value":"9783540346838"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2006]]},"DOI":"10.1007\/11767718_14","type":"book-chapter","created":{"date-parts":[[2006,9,18]],"date-time":"2006-09-18T12:04:58Z","timestamp":1158581098000},"page":"142-150","source":"Crossref","is-referenced-by-count":5,"title":["Difficulties in Establishing a Defect Management Process: A Case Study"],"prefix":"10.1007","author":[{"given":"Marko","family":"J\u00e4ntti","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Tanja","family":"Toroi","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Anne","family":"Eerola","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"key":"14_CR1","doi-asserted-by":"crossref","unstructured":"Florac, W.: Software quality measurement a framework for counting problems and defects. Technical Report CMU\/SEI-92-TR-22 (1992)","DOI":"10.21236\/ADA258556"},{"key":"14_CR2","unstructured":"Hirmanpour, I., Schofield, J.: Defect management through the personal software process. Crosstalk, The Journal of Defense Software Engineering (2003)"},{"issue":"1","key":"14_CR3","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1147\/sj.291.0004","volume":"29","author":"R.G. Mays","year":"1990","unstructured":"Mays, R.G., Jones, C.L., Holloway, G.J., Studinski, D.P.: Experiences with defect prevention. IBM Syst. J.\u00a029(1), 4\u201332 (1990)","journal-title":"IBM Syst. J."},{"key":"14_CR4","unstructured":"Office of Government Commerce: ITIL Service Support. The Stationary Office, UK (2002)"},{"key":"14_CR5","doi-asserted-by":"publisher","first-page":"428","DOI":"10.1145\/337180.337232","volume-title":"ICSE 2000: Proceedings of the 22nd international conference on Software engineering","author":"M. Leszak","year":"2000","unstructured":"Leszak, M., Perry, D.E., Stoll, D.: A case study in root cause defect analysis. In: ICSE 2000: Proceedings of the 22nd international conference on Software engineering, pp. 428\u2013437. ACM Press, New York (2000)"},{"key":"14_CR6","doi-asserted-by":"crossref","unstructured":"El-Emam, K., Wieczorek, I.: The repeatability of code defect classifications. Technical Report. International Software Engineering Research Network, ISERN-98-09 (1998)","DOI":"10.1109\/ISSRE.1998.730897"},{"key":"14_CR7","doi-asserted-by":"crossref","unstructured":"Humphrey, W.S.: A personal commitment to software quality. In: ESEC, pp. 5\u20137 (1995)","DOI":"10.1007\/3-540-60406-5_3"},{"key":"14_CR8","volume-title":"CMM in Practise, Processes for Executing Software Projects at Infosys","author":"P. Jalote","year":"2000","unstructured":"Jalote, P.: CMM in Practise, Processes for Executing Software Projects at Infosys. Addison-Wesley, Reading (2000)"},{"key":"14_CR9","unstructured":"J\u00e4ntti, M., Toroi, T.: Uml-based testing: A case study. In: Proceedings of NWUML 2004, 2nd Nordic Workshop on the Unified Modeling Language, Turku Centre for Computer Science, Turku, pp. 33\u201344 (2004)"},{"key":"14_CR10","volume-title":"The Rational Unified Process: An Introduction","author":"P. Kruchten","year":"2001","unstructured":"Kruchten, P.: The Rational Unified Process: An Introduction. Addison-Wesley, Reading (2001)"},{"key":"14_CR11","volume-title":"Case Study Research : Design and Methods","author":"R. Yin","year":"1994","unstructured":"Yin, R.: Case Study Research: Design and Methods. Sage Publishing, Beverly Hills (1994)"},{"key":"14_CR12","volume-title":"Testing Object-Oriented Systems: Models, Patterns, and Tools","author":"R. Binder","year":"2000","unstructured":"Binder, R.: Testing Object-Oriented Systems: Models, Patterns, and Tools. Addison-Wesley, Reading (2000)"},{"key":"14_CR13","unstructured":"Quality Assurance Institute: A software defect management process. Research Report number 8 (1995)"},{"key":"14_CR14","doi-asserted-by":"publisher","first-page":"532","DOI":"10.2307\/258557","volume":"14","author":"K. Eisenhardt","year":"1989","unstructured":"Eisenhardt, K.: Building theories from case study research. Academy of Management Review\u00a014, 532\u2013550 (1989)","journal-title":"Academy of Management Review"},{"issue":"4","key":"14_CR15","doi-asserted-by":"publisher","first-page":"275","DOI":"10.1023\/B:EMSE.0000039880.99096.af","volume":"9","author":"J.J. Ahonen","year":"2004","unstructured":"Ahonen, J.J., Junttila, T., Sakkinen, M.: Impacts of the organizational model on testing: Three industrial cases. Empirical Softw. Engg.\u00a09(4), 275\u2013296 (2004)","journal-title":"Empirical Softw. Engg."},{"key":"14_CR16","unstructured":"Henninger, S.: Using software process to support learning software organizations. In: 1st International Workshop on Learning Software Organizations, Kaiserlautern (1999)"},{"key":"14_CR17","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1145\/347324.348872","volume-title":"ISSTA 2000: Proceedings of the 2000 ACM SIGSOFT international symposium on Software testing and analysis","author":"J. Hartmann","year":"2000","unstructured":"Hartmann, J., Imoberdorf, C., Meisinger, M.: Uml-based integration testing. In: ISSTA 2000: Proceedings of the 2000 ACM SIGSOFT international symposium on Software testing and analysis, pp. 60\u201370. ACM Press, New York (2000)"},{"key":"14_CR18","volume-title":"Software Inspection","author":"T. Gilb","year":"1993","unstructured":"Gilb, T., Graham, D.: Software Inspection. Addison-Wesley, Reading (1993)"},{"issue":"1","key":"14_CR19","doi-asserted-by":"publisher","first-page":"56","DOI":"10.1109\/52.646883","volume":"15","author":"D.N. Card","year":"1998","unstructured":"Card, D.N.: Learning from our mistakes with defect causal analysis. IEEE Software\u00a015(1), 56\u201363 (1998)","journal-title":"IEEE Software"},{"key":"14_CR20","unstructured":"Office of Government Commerce: ITIL Service Delivery. The Stationary Office, UK (2002)"}],"container-title":["Lecture Notes in Computer Science","Product-Focused Software Process Improvement"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/11767718_14.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,8,1]],"date-time":"2021-08-01T09:47:35Z","timestamp":1627811255000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/11767718_14"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2006]]},"ISBN":["9783540346821","9783540346838"],"references-count":20,"URL":"https:\/\/doi.org\/10.1007\/11767718_14","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2006]]}}}