{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,5]],"date-time":"2026-01-05T11:09:54Z","timestamp":1767611394722},"publisher-location":"Berlin, Heidelberg","reference-count":28,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783540573128"},{"type":"electronic","value":"9783540480525"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1993]]},"DOI":"10.1007\/3-540-57312-7_74","type":"book-chapter","created":{"date-parts":[[2012,2,26]],"date-time":"2012-02-26T12:43:53Z","timestamp":1330260233000},"page":"255-265","source":"Crossref","is-referenced-by-count":17,"title":["Software-evaluation based upon ISO 9241 Part 10"],"prefix":"10.1007","author":[{"given":"Jochen","family":"Pr\u00fcmper","sequence":"first","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2005,5,31]]},"reference":[{"key":"21_CR1","first-page":"108","volume":"31","author":"A. Altmann","year":"1987","unstructured":"Altmann, A.: Direkte Manipulation: Empirische Befunde zum Einflu\u00df der Benutzeroberfl\u00e4che auf die Erlernbarkeit von Textsystemen. Zeitschrift f\u00fcr Arbeits-und Organisationspsychologie 31, 108\u2013114 (1987)","journal-title":"Zeitschrift f\u00fcr Arbeits-und Organisationspsychologie"},{"key":"21_CR2","doi-asserted-by":"crossref","unstructured":"Brodbeck, F.C., Zapf, D., Pr\u00fcmper, J., Frese, M.: Error handling in office work with computers: A field study. Journal of Occupational and Organizational Psychology (1993, in press)","DOI":"10.1111\/j.2044-8325.1993.tb00541.x"},{"key":"21_CR3","unstructured":"DIN 66 234\/8 Bildschirmarbeitspl\u00e4tze: Grunds\u00e4tze ergonomischer Dialoggestaltung. Berlin: Beuth 1988"},{"key":"21_CR4","doi-asserted-by":"crossref","first-page":"270","DOI":"10.1109\/TSE.1978.231511","volume":"SE-4","author":"W. Dzida","year":"1978","unstructured":"Dzida, W., Itzfeldt, W.D.: User-perceived quality of interactive systems. IEEE Transactions on Software Engineering SE-4, 270\u2013276 (1978)","journal-title":"IEEE Transactions on Software Engineering"},{"key":"21_CR5","unstructured":"Dzida, W., Wiethoff, M, Arnold, A.G.: ERGOguide \u2014 The quality assurance guide to ergonomic software. Delft University of Technology\/German National Center of Computer Science 1993"},{"key":"21_CR6","doi-asserted-by":"crossref","first-page":"327","DOI":"10.1037\/h0061470","volume":"51","author":"J.G. Flanagan","year":"1954","unstructured":"Flanagan, J.G.: The critical incident technique. Psychological Bulletin 51, 327\u2013358 (1954)","journal-title":"Psychological Bulletin"},{"volume-title":"Goal-directed behavior: The concept of action in psychology","year":"1985","key":"21_CR7","unstructured":"Frese, M., Sabini, J. (eds.): Goal-directed behavior: The concept of action in psychology. Hillsdale: Erlbaum 1985"},{"key":"21_CR8","doi-asserted-by":"crossref","first-page":"377","DOI":"10.1007\/978-3-322-82971-9_32","volume-title":"Software-Ergonomie '87. N\u00fctzen Informationssysteme dem Benutzer?","author":"M. Frese","year":"1987","unstructured":"Frese, M., Schulte-G\u00f6cking, H., Altmann, A.: Lernprozesse in Abh\u00e4ngigkeit von der Trainingsmethode, von Personenmerkmalen und von der Benutzeroberfl\u00e4che (direkte Manipulation vs. konventionelle Interaktion). In: W. Sch\u00f6npflug, M. Wittstock (eds.): Software-Ergonomie '87. N\u00fctzen Informationssysteme dem Benutzer? Stuttgart: Teubner 1987, pp. 377\u2013386"},{"key":"21_CR9","volume-title":"Handbook of industrial and organizational psychology (Vol. 4)","author":"M. Frese","year":"1994","unstructured":"Frese, M., Zapf, D.: Action as the core of work psychology: A German approach. In: M.D. Dunnette, L.M. Hough, H. Triandis (eds.): Handbook of industrial and organizational psychology (Vol. 4). Palo Alto, CA: Consulting Psychologists Press 1994, in press"},{"key":"21_CR10","volume-title":"Cognitive and motivational aspects of action","author":"W. Hacker","year":"1982","unstructured":"Hacker, W., Volpert, W., von Cranach, M.: Cognitive and motivational aspects of action. Berlin: Deutscher Verlag der Wissenschaften 1982"},{"key":"21_CR11","unstructured":"ISO 9241\/10: ISO 9241 \u2014 Ergonomic requirements for office work with visual display terminals (VDTs), Part 10 \u2014 Dialogue principles \u2014 First Draft International Standard, February 2, 1993"},{"key":"21_CR12","volume-title":"Effective methodology for the study of HCI","author":"J. Kirakowski","year":"1990","unstructured":"Kirakowski, J., Corbett, M.: Effective methodology for the study of HCI. Amsterdam: North Holland 1990"},{"key":"21_CR13","first-page":"373","volume-title":"CHI'92 Conference Proceedings","author":"J. Nielsen","year":"1992","unstructured":"Nielsen, J.: Finding usability problems through heuristic evaluation. In: P. Bauersfeld, J. Bennett, G. Lynch (eds.): CHI'92 Conference Proceedings. New York: ACM press 1992, pp. 373\u2013380"},{"key":"21_CR14","first-page":"249","volume-title":"CHI'90 Conference Proceedings","author":"J. Nielsen","year":"1990","unstructured":"Nielsen, J., Molich, R.: Heuristic evaluation of user interfaces. In: J.C. Chow, J. Whiteside (eds.): CHI'90 Conference Proceedings. New York: ACM press 1990, pp. 249\u2013256"},{"key":"21_CR15","doi-asserted-by":"crossref","first-page":"630","DOI":"10.1007\/978-3-663-01087-6_39","volume-title":"Menschengerechte Software als Wettbewerbsfaktor","author":"J. Pr\u00fcmper","year":"1993","unstructured":"Pr\u00fcmper, J.: Benutzerorientierte, iterative Software-Entwicklung in der Praxis. In: W. Coy, P. Gorny, I. Kopp, C. Skarpelis (eds.): Menschengerechte Software als Wettbewerbsfaktor. Stuttgart: Teubner 1993a, pp. 630\u2013647"},{"key":"21_CR16","first-page":"46","volume":"25","author":"J. Pr\u00fcmper","year":"1993","unstructured":"Pr\u00fcmper, J.: GUIs sind noch weit entfernt von einer optimalen Beurteilung \u2014 ISO 9241 Teil 10 als Leitlinie f\u00fcr SW-Entwicklung und-Bewertung. Computerwoche 25, 46 (1993b)","journal-title":"Computerwoche"},{"key":"21_CR17","first-page":"24","volume":"20","author":"J. Pr\u00fcmper","year":"1993","unstructured":"Pr\u00fcmper, J.: Wie benutzerfreundlich ist Ihre Software? B\u00f6rsenblatt 20, 24\u201326 (1993c)","journal-title":"B\u00f6rsenblatt"},{"key":"21_CR18","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1007\/978-3-322-82972-6_12","volume-title":"Software-Ergonomie '93 \u2014 Von der Benutzungsoberfl\u00e4che zur Arbeitsgestaltung","author":"J. Pr\u00fcmper","year":"1993","unstructured":"Pr\u00fcmper, J., Anft, M.: Die Evaluation von Software auf Grundlage des Entwurfs zur internationalen Ergonomie-Norm ISO 9241 Teil 10 als Beitrag zur partizipativen Systemgestaltung \u2014 ein Fallbeispiel. In: K.H. R\u00f6diger (ed.): Software-Ergonomie '93 \u2014 Von der Benutzungsoberfl\u00e4che zur Arbeitsgestaltung. Stuttgart: Teubner 1993a, pp. 145\u2013156"},{"key":"21_CR19","unstructured":"Pr\u00fcmper, J., Anft, M.: ISONORM 9241\/10 \u2014 Beurteilung von Software auf Grundlage der Internationalen Ergonomie-Norm ISO 9241\/10 (Questionnaire) 1993b"},{"key":"21_CR20","doi-asserted-by":"crossref","unstructured":"Pr\u00fcmper, J., Anft, M.: ISONORM 9241\/10 \u2014 Software Evaluation based upon the Principles of Ergonomic Requirements ISO 9241\/10 (Questionnaire) 1993c","DOI":"10.1007\/3-540-57312-7_74"},{"key":"21_CR21","doi-asserted-by":"crossref","first-page":"319","DOI":"10.1080\/01449299208924353","volume":"11","author":"J. Pr\u00fcmper","year":"1992","unstructured":"Pr\u00fcmper, J., Zapf, D., Brodbeck, F.C., Frese, M.: Some surprising differences between novice and expert errors in computerized office work. Behaviour & Information Technology 11, 319\u2013328 (1992)","journal-title":"Behaviour & Information Technology"},{"key":"21_CR22","first-page":"3","volume":"16","author":"M. Rauterberg","year":"1992","unstructured":"Rauterberg, M.: L\u00e4\u00dft sich die Gebrauchstauglichkeit interaktiver Software messen? Und wenn ja, wie? Ergonomie & Informatik 16, 3\u201318 (1992a)","journal-title":"Ergonomie & Informatik"},{"key":"21_CR23","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1080\/01449299208924341","volume":"11","author":"M. Rauterberg","year":"1992","unstructured":"Rauterberg, M.: An empirical comparison of menu-selection (CUI) and desktop (GUI) computer programs carried out by beginners and experts. Behaviour & Information Technology 11, 227\u2013236 (1992b)","journal-title":"Behaviour & Information Technology"},{"key":"21_CR24","doi-asserted-by":"crossref","first-page":"345","DOI":"10.1207\/s15327051hci0504_1","volume":"5","author":"M.B. Rosson","year":"1990","unstructured":"Rosson, M.B., Alpert, S.R.: The cognitive consequences of object-oriented design. Human-Computer Interaction 5, 345\u2013379 (1990)","journal-title":"Human-Computer Interaction"},{"key":"21_CR25","doi-asserted-by":"crossref","first-page":"699","DOI":"10.1080\/00140138808966713","volume":"31","author":"B. Shneiderman","year":"1988","unstructured":"Shneiderman, B.: We can design better user interfaces: A review of humancomputer interaction styles. Ergonomics 31, 699\u2013710 (1988)","journal-title":"Ergonomics"},{"key":"21_CR26","doi-asserted-by":"crossref","first-page":"453","DOI":"10.1016\/S0020-7373(05)80042-2","volume":"33","author":"D. T\u00e9eni","year":"1990","unstructured":"T\u00e9eni, D.: Direct manipulation as a source of cognitive feedback: A humancomputer experiment with a judgement task. International Journal of ManMachine Studies 33, 453\u2013466 (1990)","journal-title":"International Journal of ManMachine Studies"},{"key":"21_CR27","doi-asserted-by":"crossref","first-page":"117","DOI":"10.1080\/10447319109526001","volume":"3","author":"E. Ulich","year":"1991","unstructured":"Ulich, E., Rauterberg, M., Moll, T., Greutmann, T., Strohm, O.: Task orientation and user-oriented dialog design. International Journal of Human-Computer Interaction 3, 117\u2013144 (1991)","journal-title":"International Journal of Human-Computer Interaction"},{"key":"21_CR28","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1080\/10447319209526046","volume":"4","author":"D. Zapf","year":"1992","unstructured":"Zapf, D., Brodbeck, F.C., Frese, M., Peters, M., Pr\u00fcmper, J.: Errors in working with office computers. A first validation of a taxonomy for observed errors in a field setting. International Journal of Human-Computer Interaction 4, 311\u2013339 (1992)","journal-title":"International Journal of Human-Computer Interaction"}],"container-title":["Lecture Notes in Computer Science","Human Computer Interaction"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/3-540-57312-7_74.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,4,28]],"date-time":"2021-04-28T01:03:21Z","timestamp":1619571801000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/3-540-57312-7_74"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1993]]},"ISBN":["9783540573128","9783540480525"],"references-count":28,"URL":"https:\/\/doi.org\/10.1007\/3-540-57312-7_74","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[1993]]}}}