{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,16]],"date-time":"2026-01-16T19:04:43Z","timestamp":1768590283185,"version":"3.49.0"},"publisher-location":"Boston, MA","reference-count":101,"publisher":"Springer US","isbn-type":[{"value":"9780387938073","type":"print"},{"value":"9780387938080","type":"electronic"}],"license":[{"start":{"date-parts":[[2010,1,1]],"date-time":"2010-01-01T00:00:00Z","timestamp":1262304000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2010,1,1]],"date-time":"2010-01-01T00:00:00Z","timestamp":1262304000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010]]},"DOI":"10.1007\/978-0-387-93808-0_36","type":"book-chapter","created":{"date-parts":[[2009,10,1]],"date-time":"2009-10-01T11:47:11Z","timestamp":1254397631000},"page":"961-984","source":"Crossref","is-referenced-by-count":2,"title":["Human Factors Consideration for the Design of Collaborative Machine Assistants"],"prefix":"10.1007","author":[{"given":"Sung","family":"Park","sequence":"first","affiliation":[]},{"given":"Arthur D.","family":"Fisk","sequence":"additional","affiliation":[]},{"given":"Wendy A.","family":"Rogers","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"key":"36_CR1","first-page":"235","volume-title":"The Invisible Future","author":"E. H. L. Aarts","year":"2001","unstructured":"Aarts, E. H. L., Harwing, R., & Schuurmans, M. (2001). Ambient Intelligence. In: Denning, P. (Ed.), The Invisible Future (pp.235-250)., New York: McGraw Hill."},{"issue":"2","key":"36_CR2","doi-asserted-by":"publisher","first-page":"227","DOI":"10.2307\/249577","volume":"16","author":"D. A. Adams","year":"1992","unstructured":"Adams, D. A., Nelson, R. R., & Todd, P. A. (1992). Perceived usefulness, ease of use, and usage of information technology: A replication, MIS Quarterly, 16(2), 227-248.","journal-title":"MIS Quarterly"},{"key":"36_CR3","unstructured":"Adams, J. A. (2002). Critical Consideration for Human-Robot Interface Development. 2002 AAAI Fall Symposium: Human Robot Interaction Technical Report FS-02-03, 1-8."},{"key":"36_CR4","doi-asserted-by":"publisher","first-page":"421","DOI":"10.2307\/3069356","volume":"45","author":"L. Aiman-Smith","year":"2002","unstructured":"Aiman-Smith, L., & Green, S. G. (2002). Implementing new manufacturing technology: The related effects of technology characteristics and user learning activities. Academy of Management Journal, 45, 421.","journal-title":"Academy of Management Journal"},{"key":"36_CR5","doi-asserted-by":"publisher","first-page":"411","DOI":"10.1086\/209080","volume":"13","author":"J. W. Alba","year":"1987","unstructured":"Alba, J. W. & Hutchinson, J. W. (1987). Dimensions of Consumer Expertise. Journal of Consumer Research, 13, 411-454.","journal-title":"Journal of Consumer Research"},{"key":"36_CR6","volume-title":"Social Penetration: The Development of Interpersonal Relationships","author":"I. Altman","year":"1973","unstructured":"Altman, I. & Taylor, D. (1973). Social Penetration: The Development of Interpersonal Relationships. NY: Holt, Rinhart & Winston."},{"issue":"1","key":"36_CR7","doi-asserted-by":"publisher","first-page":"1","DOI":"10.2298\/CSIS0701001A","volume":"4","author":"J. C. Augusto","year":"2007","unstructured":"Augusto, J. C. & McCullagh, P. (2007). Ambient Intelligence: Concepts and Applications. International Journal on Computer Science and Information Systems, 4(1), 1-28.","journal-title":"International Journal on Computer Science and Information Systems"},{"key":"36_CR8","doi-asserted-by":"crossref","unstructured":"Bennewitz, M., Burgard, W., & Thrun, S. (2002). Using EM to learn motion behaviors of persons with mobile robots. Proceedings of IEEE\/RSJ International Conference on Intelligent Robots and System, 502-507.","DOI":"10.1109\/IRDS.2002.1041440"},{"key":"36_CR9","doi-asserted-by":"publisher","first-page":"302","DOI":"10.1017\/S0141347300014920","volume":"47","author":"I. Benun","year":"1986","unstructured":"Benun, I. (1986). Cognitive components of martial conflict. Behavior Psychotherapy, 47, 302-309.","journal-title":"Behavior Psychotherapy"},{"key":"36_CR10","first-page":"193","volume-title":"The handbook of Social Psychology","author":"E. Berscheid","year":"1998","unstructured":"Berscheid, E. & Reis, H. (1998). Attraction and close relationships. In D. Gilbert, S. Fiske, & G. Lindzey (Ed.), The handbook of Social Psychology, 193-281. NY: McGraw-Hill."},{"key":"36_CR11","doi-asserted-by":"crossref","unstructured":"Bickmore, T. & Cassell, J. (2001). Relational agents: a model and implementation of building user trust. Proceedings of the ACM Computer Human Interaction 2001 Conference.","DOI":"10.1145\/365024.365304"},{"issue":"2","key":"36_CR12","doi-asserted-by":"publisher","first-page":"293","DOI":"10.1145\/1067860.1067867","volume":"12","author":"T. Bickmore","year":"2005","unstructured":"Bickmore, T. & Picard, R. (2005). Establishing and Maintaining Long-Term Human-Computer Relationships. ACM Transactions on Computer-Human Interaction, 12(2), 293-327.","journal-title":"ACM Transactions on Computer-Human Interaction"},{"key":"36_CR13","doi-asserted-by":"crossref","unstructured":"Bickmore, T. & Schulman, D. (2006). The Comforting Presence of Relational Agents. Proceedings of the ACM Computer Human Interaction 2006 Conference.","DOI":"10.1145\/1125451.1125568"},{"key":"36_CR14","doi-asserted-by":"publisher","first-page":"1021","DOI":"10.1037\/0022-3514.59.5.1021","volume":"59","author":"M. R. Blais","year":"1990","unstructured":"Blais, M. R., Sabourin, S., Boucher, C., & Vallerand, R. J. (1990). Toward a motivational model of couple happiness. Journal of Personality and Social Psychology, 59, 1021-1031.","journal-title":"Journal of Personality and Social Psychology"},{"key":"36_CR15","first-page":"119","volume":"3","author":"G. M. Breakwell","year":"1988","unstructured":"Breakwell, G. M., & Fife-Schaw, C. (1988). Aging and the impact of new technology. Social Behaviour, 3, 119-130.","journal-title":"Social Behaviour"},{"key":"36_CR16","doi-asserted-by":"publisher","first-page":"167","DOI":"10.1016\/S0921-8890(02)00373-1","volume":"42","author":"C. Breazeal","year":"2003","unstructured":"Breazeal, C. (2003). Toward social robots. Robotics and Autonomous Systems, 42, 167-175.","journal-title":"Robotics and Autonomous Systems"},{"key":"36_CR17","doi-asserted-by":"publisher","first-page":"105","DOI":"10.1016\/S0747-5632(98)00020-X","volume":"15","author":"M. J. Brosnan","year":"1999","unstructured":"Brosnan, M. J. (1999). Modeling technophobia: A case for word processing. Computers in Human Behavior, 15, 105-121.","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"36_CR18","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1177\/0011000083113005","volume":"11","author":"N. Bussod","year":"1983","unstructured":"Bussod, N. & Jacobson, N. (1983). Cognitive behavioral martial therapy. Counseling Psychologist, 11(3), 57-63.","journal-title":"Counseling Psychologist"},{"key":"36_CR19","volume-title":"Designing privacy conscious aware homes for older adults. Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting","author":"K. E. Caine","year":"2007","unstructured":"Caine, K. E., Fisk, A. D., & Rogers, W. A. (2007). Designing privacy conscious aware homes for older adults. Proceedings of the Human Factors and Ergonomics Society 50th Annual Meeting. Santa Monica, CA: Human Factors and Ergonomics Society."},{"key":"36_CR20","doi-asserted-by":"crossref","first-page":"335","DOI":"10.1093\/geront\/40.3.335","volume":"40","author":"B. D. Carpenter","year":"2000","unstructured":"Carpenter, B. D., Van Haitsma, K., Ruckdeschel, K., & Lawton, M. P. (2000). The psychosocial preferences of older adults: A pilot examination of content and structure. The Gerontologist, 40, 335-348.","journal-title":"The Gerontologist"},{"key":"36_CR21","doi-asserted-by":"crossref","DOI":"10.7551\/mitpress\/2697.001.0001","volume-title":"Embodied Conversational Agents","author":"J. Cassell","year":"2000","unstructured":"Cassell, J., Sullivan, J., Prevost, S., & Churchill, E. (2000). Embodied Conversational Agents. Cambridge, MA: The MIT Press."},{"key":"36_CR22","doi-asserted-by":"publisher","first-page":"573","DOI":"10.1016\/j.jbusres.2005.10.007","volume":"59","author":"K. G. Celuch","year":"2006","unstructured":"Celuch, K. G., Bantham, J. H., & Kasouf, C. (2006). An extension of the marriage metaphor in buyer-seller relationships: An exploration of individual level process dynamics. Journal of Business Research, 59, 573-581.","journal-title":"Journal of Business Research"},{"key":"36_CR23","doi-asserted-by":"crossref","first-page":"191","DOI":"10.1080\/07421222.2002.11045699","volume":"18","author":"P. Y. K. Chau","year":"2002","unstructured":"Chau, P. Y. K., & Hu, P. J. (2002). Examining a model of information technology acceptance by individual professionals: An exploratory study. Journal of Management Information Systems, 18, 191.","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"36_CR24","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1177\/0265407596131004","volume":"13","author":"T. Cole","year":"1996","unstructured":"Cole, T. & Bradac, J. (1996). A lay theory of relational satisfaction with best friends. Journal of Social Personal Relationships, 13(1), 57-83.","journal-title":"Journal of Social Personal Relationships"},{"key":"36_CR25","doi-asserted-by":"crossref","unstructured":"Cooke, N. M. & Durso, F. T. (2007). Stories of Modern Technology Failures and Cognitive Engineering Successes. Taylor-Francis.","DOI":"10.1201\/9781410618481"},{"key":"36_CR26","first-page":"1488","volume-title":"Proceedings of the IEEE IROS","author":"K. Dautenhahn","year":"2005","unstructured":"Dautenhahn, K., Woods, S., Kaouri, C., Walters, M., Koay, K. L. & Werry, I. (2005). What is a robot companion - Friend, assistant or butler? Proceedings of the IEEE IROS, (pp. 1488-1493). Edmonton, Canada: IEEE."},{"key":"36_CR27","unstructured":"Davis, F. D. (1986). A technology acceptance model for empirically testing new end-user information systems: theory and results. Doctoral dissertation, Sloan School of Management, Massachusetts Institute of Technology."},{"key":"36_CR28","doi-asserted-by":"publisher","first-page":"319","DOI":"10.2307\/249008","volume":"13","author":"F. D. Davis","year":"1989","unstructured":"Davis, F. D. (1989). Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly, 13, 319-339.","journal-title":"MIS Quarterly"},{"key":"36_CR29","doi-asserted-by":"publisher","first-page":"475","DOI":"10.1006\/imms.1993.1022","volume":"38","author":"F. D. Davis","year":"1993","unstructured":"Davis, F. D. (1993). User acceptance of information technology: System characteristics, user perceptions and behavioral impacts. International Journal of Man-Machine Studies, 38, 475-487.","journal-title":"International Journal of Man-Machine Studies"},{"key":"36_CR30","doi-asserted-by":"crossref","unstructured":"Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35.","DOI":"10.1287\/mnsc.35.8.982"},{"key":"36_CR31","doi-asserted-by":"publisher","first-page":"1422","DOI":"10.1287\/mnsc.32.11.1422","volume":"32","author":"R. D. Dewar","year":"1986","unstructured":"Dewar, R. D., & Dutton, J. E. (1986). The adoption of radical and incremental innovations: An empirical analysis. Management Science, 32, 1422.","journal-title":"Management Science"},{"issue":"2","key":"36_CR32","doi-asserted-by":"publisher","first-page":"143","DOI":"10.1177\/0265407587042003","volume":"4","author":"K. Dindia","year":"1987","unstructured":"Dindia, K. & Baxter, L. A. (1987). Strategies for maintaining and repairing marital relationships. Journal of social and personal relationships, 4(2), 143-158.","journal-title":"Journal of social and personal relationships"},{"key":"36_CR33","unstructured":"Dragone, M., Duffy, B.R. & O\u2018Hare, G.M.P. (2005). Social Interaction between Robots, Avatars and Humans, Proceedings of 14th IEEE International Workshop on Robot and Human Interactive Communication (RO-MAN 2005)."},{"key":"36_CR34","doi-asserted-by":"publisher","first-page":"86","DOI":"10.1037\/0033-2909.85.1.86","volume":"85","author":"A. H. Eagly","year":"1978","unstructured":"Eagly, A. H. (1978). Sex differences in influenceability. Psychological Bulletin, 85, 86-116.","journal-title":"Psychological Bulletin"},{"key":"36_CR35","doi-asserted-by":"publisher","first-page":"322","DOI":"10.1037\/0022-0167.37.3.322","volume":"37","author":"J. Efstation","year":"1990","unstructured":"Efstation, J., Patton, M., & Kardash, C. (1990). Measuring the working alliance in counselor supervision. Journal of Counseling Psychology, 37, 322-329.","journal-title":"Journal of Counseling Psychology"},{"key":"36_CR36","doi-asserted-by":"publisher","first-page":"349","DOI":"10.1016\/S0747-5632(98)00012-0","volume":"14","author":"K. Fang","year":"1998","unstructured":"Fang, K. (1998). An analysis of electronic-mail usage. Computers in Human Behavior, 14, 349-374.","journal-title":"Computers in Human Behavior"},{"key":"36_CR37","unstructured":"Feil-Seifer D. & Mataric\u2019 M. J. (2005). Defining Socially Assistive Robotics. Proceedings of the 5th IEEE International Conference on Rehabilitation Robotics, 465-468."},{"key":"36_CR38","doi-asserted-by":"publisher","first-page":"1319","DOI":"10.1086\/225993","volume":"80","author":"C. Fischer","year":"1975","unstructured":"Fischer, C. (1975). Toward a subcultural theory of urbanism. American Journal of Sociology, 80, 1319-1341.","journal-title":"American Journal of Sociology"},{"key":"36_CR39","volume-title":"Beliefs, Attitude, Intention, and Behavior: An Introduction to Theory and Research","author":"M. Fishbein","year":"1975","unstructured":"Fishbein, M. & Ajzen, I. (1975). Beliefs, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Reading, MA: Addison-Wesley Publishing."},{"issue":"1","key":"36_CR40","doi-asserted-by":"crossref","first-page":"8","DOI":"10.1177\/106480469900700103","volume":"7","author":"A. D. Fisk","year":"1999","unstructured":"Fisk, A. D. (1999). Human Factors and the older adult. Ergonomics in Design, 7(1), 8-13.","journal-title":"Ergonomics in Design"},{"key":"36_CR41","volume-title":"Designing for older adults: Principles and creative human factors approaches","author":"A. D. Fisk","year":"2004","unstructured":"Fisk, A. D., Rogers, W. A., Charness, N., Czaja, S. J., & Sharit, J. (2004). Designing for older adults: Principles and creative human factors approaches. Boca Raton, FL: CRC Press."},{"key":"36_CR42","unstructured":"Fisk, A. D., Rogers, W. A., Charness, N., Czaja, S. J., & Sharit, J. (in press). Designing for older users: Principles and creative human factors approaches (2nd ed.). Boca Raton, FL: CRC Press."},{"key":"36_CR43","doi-asserted-by":"publisher","first-page":"481","DOI":"10.1037\/0022-3514.53.3.481","volume":"53","author":"G. Fletcher","year":"1987","unstructured":"Fletcher, G., Fincham, F., Cramer, L., & Heron, N. (1987). The role of attributions in the development of dating relationships. Journal of Personality and Social Psychology, 53, 481-489.","journal-title":"Journal of Personality and Social Psychology"},{"key":"36_CR44","doi-asserted-by":"publisher","first-page":"235","DOI":"10.1016\/S0921-8890(02)00378-0","volume":"42","author":"T. Fong","year":"2003","unstructured":"Fong, T., Thorpe, C., & Baur, C. (2003). Robot, asker of questions. Robotics and Autonomous Systems, 42, 235-243.","journal-title":"Robotics and Autonomous Systems"},{"key":"36_CR45","doi-asserted-by":"publisher","first-page":"409","DOI":"10.1037\/0022-3514.52.2.409","volume":"52","author":"D. C. Funder","year":"1987","unstructured":"Funder, D. C., & Dobroth, K. N. (1987). Differences between traits: properties associated with interjudge agreement. Journal of Personality and Social Psychology, 52, 409-418.","journal-title":"Journal of Personality and Social Psychology"},{"key":"36_CR46","doi-asserted-by":"publisher","first-page":"849","DOI":"10.1086\/209021","volume":"11","author":"H. Gatignon","year":"1985","unstructured":"Gatignon, H. & Robertson, T. S. (1985). A Propositional Inventory for New Diffusion Research, Journal of Consumer Research, 11, 849-867.","journal-title":"Journal of Consumer Research"},{"issue":"6","key":"36_CR47","doi-asserted-by":"publisher","first-page":"774","DOI":"10.1177\/0265407598156004","volume":"15","author":"J. Gilbertson","year":"1998","unstructured":"Gilbertson, J., Dindia, K., & Allen, M. (1998). Relational continuity constructional units and the maintenance of relationships, Journal of Social and Personal Relationships, 15(6), 774-790.","journal-title":"Journal of Social and Personal Relationships"},{"key":"36_CR48","doi-asserted-by":"publisher","first-page":"369","DOI":"10.1111\/j.1475-6811.1999.tb00198.x","volume":"6","author":"D. Gill","year":"1999","unstructured":"Gill, D., Christensen, A., & Fincham, F. (1999). Predicting marital satisfaction from behavior: Do all roads really lead to rome? Personal Relationships, 6, 369-387.","journal-title":"Personal Relationships"},{"issue":"3","key":"36_CR49","doi-asserted-by":"publisher","first-page":"353","DOI":"10.1086\/208521","volume":"12","author":"M. C. Gilly","year":"1985","unstructured":"Gilly, M. C. & Zeithaml, V. A. (1985). The elderly consumer and adoption of technologies. Journal of Consumer Research, 12(3), 353-357.","journal-title":"Journal of Consumer Research"},{"key":"36_CR50","doi-asserted-by":"crossref","first-page":"269","DOI":"10.3758\/BF03334529","volume":"15","author":"A. G. Goldstein","year":"1980","unstructured":"Goldstein, A. G. & Papageorge, J. (1980). Judgments of facial attractiveness in the absence of eye movements. Bulletin of the psychonomic society, 15, 269-270.","journal-title":"Bulletin of the psychonomic society"},{"key":"36_CR51","doi-asserted-by":"publisher","first-page":"203","DOI":"10.1109\/17.403738","volume":"42","author":"S. G. Green","year":"1995","unstructured":"Green, S. G., Gavin, M. B., & Aiman-Smith, L. (1995). Assessing a multidimensional measure of radical technological innovation. IEEE Transactions on Engineering Management, 42, 203-214.","journal-title":"IEEE Transactions on Engineering Management"},{"key":"36_CR52","volume-title":"Problems in prejudice","author":"E. L. Hartley","year":"1946","unstructured":"Hartley, E. L. (1946). Problems in prejudice. NY: King\u2019s Crown Press."},{"key":"36_CR53","doi-asserted-by":"publisher","first-page":"521","DOI":"10.1109\/ROMAN.2006.314442","volume-title":"Proceedings of the 15th IEEE International Symposium on Robot and Human Interactive Communication (ROMAN 2006)","author":"M. Heerink","year":"2006","unstructured":"Heerink, M., Krose, B., Evers, V., & Wielinga, B. (2006). The Influence of a robot\u2019s social abilities on acceptance by elderly users. Proceedings of the 15th IEEE International Symposium on Robot and Human Interactive Communication (ROMAN 2006) (pp. 521-526). Piscataway, NJ: IEEE."},{"issue":"4","key":"36_CR54","first-page":"32","volume":"17","author":"R. W. Hill","year":"2003","unstructured":"Hill, R. W., Gratch, J., Marsella, S., Rickel, J., Swartout, W., & Traum, D. (2003). Virtual humans in the mission rehearsal exercise system. Kynstlich Intelligenz, 17(4), 32-38.","journal-title":"Kynstlich Intelligenz"},{"key":"36_CR55","volume-title":"Culture\u2019s Consequences: International Differences in Work-Related Values","author":"G. Hofstede","year":"1980","unstructured":"Hofstede, G. (1980). Culture\u2019s Consequences: International Differences in Work-Related Values, Beverly Hills, Ca: Sage."},{"key":"36_CR56","doi-asserted-by":"publisher","first-page":"223","DOI":"10.1037\/0022-0167.36.2.223","volume":"36","author":"A. Horvath","year":"1989","unstructured":"Horvath, A. & Greenberg, L. (1989). Development and validation of the working alliance inventory. Journal of Counseling Psychology, 36, 223-233.","journal-title":"Journal of Counseling Psychology"},{"key":"36_CR57","first-page":"47","volume":"11","author":"W. L. Johnson","year":"2000","unstructured":"Johnson, W. L., Rickel, J. W., & Lester, J. C. (2000). Animated Pedagogical Agents: Face-to-Face Interaction in Interactive Learning Environments, International Journal of Artificial Intelligence in Education, 11, 47-78.","journal-title":"International Journal of Artificial Intelligence in Education"},{"key":"36_CR58","doi-asserted-by":"publisher","first-page":"557","DOI":"10.1037\/0022-3514.80.4.557","volume":"80","author":"E. Jonas","year":"2001","unstructured":"Jonas, E., Schulz-Hardt, S., Frey, D., & Thelen, N. (2001). Confirmation bias in Sequential information search after preliminary decisions: An expansion of Dissonance theoretical research on \u201cselective exposure to information\u201d. Journal of Personality and Social Psychology, 80, 557-571.","journal-title":"Journal of Personality and Social Psychology"},{"key":"36_CR59","doi-asserted-by":"publisher","first-page":"183","DOI":"10.2307\/249751","volume":"23","author":"E. Karahanna","year":"1999","unstructured":"Karahanna, E., Straub, D. W., & Chervany, N. L. (1999). Information technology adoption across time: A cross-sectional comparison of pre-adoption and post-adoption beliefs. MIS Quarterly, 23, 183-213.","journal-title":"MIS Quarterly"},{"key":"36_CR60","unstructured":"Kelley, H. (1983). Epilogue: An essential science. In H. Kelley, E. Berschedi, A. Christensen, J. Harvey, T. Huston, G. Levinger, E. McClintock, L. Peplau, & D. Peterson (Ed.), Close Relationships, 486-503. NY."},{"issue":"2","key":"36_CR61","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1145\/1071620.1071623","volume":"4","author":"C. Kitts","year":"2004","unstructured":"Kitts, C. & Quinn, N. (2004). An interdisciplinary field of robotics program for undergraduate computer science and engineering education, Journal on Educational Resources in Computing, 4(2), article no. 3.","journal-title":"Journal on Educational Resources in Computing"},{"key":"36_CR62","doi-asserted-by":"crossref","unstructured":"Koda, T.& Maes, P. (1996). Agents with faces: the effect of personification. Proceedings of the 5th IEEE International Workshop on Robot and Human Communication, 189-194.","DOI":"10.1109\/ROMAN.1996.568812"},{"key":"36_CR63","doi-asserted-by":"publisher","first-page":"313","DOI":"10.1086\/230539","volume":"100","author":"R. Kollock","year":"1994","unstructured":"Kollock, R. (1994). The emergence of exchange structures: an experimental study of uncertainty, commitment, and trust. American Journal of Sociology, 100, 313-345.","journal-title":"American Journal of Sociology"},{"issue":"1","key":"36_CR64","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1080\/09593960321000051666","volume":"13","author":"S. Lee","year":"2003","unstructured":"Lee, S. & Dubinsky, A. J. (2003). Influence of salesperson characteristics and customer emotion on retail dyadic relationships. The International Review of Retail, Distribution, and Consumer Research, 13(1), 21-36.","journal-title":"The International Review of Retail, Distribution, and Consumer Research"},{"key":"36_CR65","doi-asserted-by":"publisher","first-page":"510","DOI":"10.1016\/0022-1031(80)90056-6","volume":"16","author":"G. Levinger","year":"1980","unstructured":"Levinger, G. (1980). Toward the analysis of close relationships. Journal of Experimental Social Psychology, 16, 510-544.","journal-title":"Journal of Experimental Social Psychology"},{"key":"36_CR66","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1111\/j.1540-4560.1959.tb01442.x","volume":"15","author":"R. Lippitt","year":"1959","unstructured":"Lippitt, R. (1959). Dimensions of the consultant\u2019s job. Journal of Social Issues, 15, 5-12.","journal-title":"Journal of Social Issues"},{"key":"36_CR67","unstructured":"MacDorman, K. F. (2005). Androids as an experimental apparatus: Why is there an uncanny valley and can we exploit it? Proceedings of the CogSci 2005 Workshop: Toward Social Mechanisms of Android Science, 106-118."},{"issue":"1","key":"36_CR68","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1177\/0146167294201004","volume":"20","author":"A. McGuire","year":"1994","unstructured":"McGuire, A. (1994). Helping behaviors in the natural environment: dimensions and correlates of helping. Personal Social Psychological Bulletin, 20(1), 45-56.","journal-title":"Personal Social Psychological Bulletin"},{"key":"36_CR69","doi-asserted-by":"publisher","first-page":"190","DOI":"10.1037\/0882-7974.21.1.190","volume":"21","author":"A. S. Melenhorst","year":"2006","unstructured":"Melenhorst, A. S., Rogers, W. A., & Bouwhuis, D. G. (2006). Older adults\u2019 motivated choice for technological innovation: Evidence for benefit-driven selectivity. Psychology and Aging, 21, 190-195.","journal-title":"Psychology and Aging"},{"issue":"1","key":"36_CR70","first-page":"14","volume":"38","author":"C. P. Moreau","year":"2001","unstructured":"Moreau, C. P., Markman, A. B., & Lehmann, D. R. (2001). \u2019What is it?\u2019 Categorization flexibility and consumers\u2019 responses to really new products. Journal of Consumer Research, 38(1), 14-29.","journal-title":"Journal of Consumer Research"},{"key":"36_CR71","doi-asserted-by":"crossref","unstructured":"Morkes, J., Kernal, H., & Nass, C. (1999). Humor in Task-Oriented Computer-Mediated Communication and Human-ComputerInteraction, ACM Computer Human Interaction 1998 Conference, 215-216.","DOI":"10.1145\/286498.286704"},{"key":"36_CR72","unstructured":"Moon, Y. (1998). Intimate self-disclosure exchanges: Using computers to build reciprocal relationships with consumers. Cambridge, MA: Harvard Business School. Report: 99-059."},{"issue":"5","key":"36_CR73","doi-asserted-by":"publisher","first-page":"624","DOI":"10.1089\/cpb.2007.9968","volume":"10","author":"S. Hong","year":"2007","unstructured":"Hong, S., & Minor, M. S. (2007). Contextual Factors in the Appearance of Consumer Robots: Exploratory Assessment of Perceived Anxiety Toward Humanlike Consumer Robots, Cyberpsychology & Behavior, 10(5), 624-632.","journal-title":"Cyberpsychology & Behavior"},{"issue":"6","key":"36_CR74","doi-asserted-by":"publisher","first-page":"1054","DOI":"10.1518\/001872007X249910","volume":"49","author":"S. Park","year":"2007","unstructured":"Park, S. & Catrambone, R. (2007). Social Facilitation Effects of Virtual Humans. Human Factors, 49 (6), 1054-1060.","journal-title":"Human Factors"},{"key":"36_CR75","doi-asserted-by":"publisher","first-page":"85","DOI":"10.1037\/0278-7393.14.1.85","volume":"14","author":"D. Peterson","year":"1988","unstructured":"Peterson, D. & Pitz, G. (1988). Confidence, uncertainty, and the use of information. Journal of Experimental Psychology: Learning, Memory, and Cognition, 14, 85-92.","journal-title":"Journal of Experimental Psychology: Learning, Memory, and Cognition"},{"key":"36_CR76","doi-asserted-by":"crossref","DOI":"10.7551\/mitpress\/1140.001.0001","volume-title":"Affective Computing","author":"R. Picard","year":"1997","unstructured":"Picard, R. (1997). Affective Computing. Cambridge, MA: MIT Press."},{"key":"36_CR77","first-page":"175","volume-title":"Accounting for relationships: Explanation, representation and knowledge","author":"S. Planalp","year":"1987","unstructured":"Planalp, S. (1987). Interplay between relational knowledge and events. In R. Burnett, P. McGhee & D. Clarke (Eds.),Accounting for relationships: Explanation, representation and knowledge (pp. 175-191). New York: Methuen."},{"key":"36_CR78","doi-asserted-by":"publisher","first-page":"339","DOI":"10.1177\/0265407593103003","volume":"10","author":"S. Planalp","year":"1993","unstructured":"Planalp, S. (1993). Friends\u2019 and acquaintances\u2019 conversations II: Coded differences. Journal of Social Personal Relationships, 10, 339-354.","journal-title":"Journal of Social Personal Relationships"},{"key":"36_CR79","doi-asserted-by":"publisher","first-page":"483","DOI":"10.1177\/0265407592094002","volume":"9","author":"S. Planalp","year":"1992","unstructured":"Planalp, S., & Benson, A. (1992). Friends\u2019 and acquaintances\u2019 conversations I: Perceived differences. Journal of Social Personal Relationships, 9, 483-506.","journal-title":"Journal of Social Personal Relationships"},{"key":"36_CR80","first-page":"9","volume":"26","author":"M. E. Pollack","year":"2005","unstructured":"Pollack, M. E. (2005). Intelligent technology for an aging population: The use of AI to assist elders with cognitive impairment. AI Magazine, 26, 9-24.","journal-title":"AI Magazine"},{"key":"36_CR81","unstructured":"Pollack, M. E., Engberg, S., Matthews, J. T., Thrun, S., Brown, L., Colbry, D., Orosz, C., Peintner, B., Ramakrishnan, S., Dunbar-Jacob, J., McCarthy, C., Montemerlo, M., Pineau, J., & Roy, N. (2002). Pearl: A Mobile Robotic Assistant for the Elderly, AAAI Workshop on Automation as Eldercare."},{"key":"36_CR82","doi-asserted-by":"publisher","first-page":"95","DOI":"10.1037\/0022-3514.49.1.95","volume":"49","author":"J. Rempel","year":"1985","unstructured":"Rempel, J., Holmes, J., & Zanna, M. (1985). Trust in close relationships, Journal of Personality and Social Psychology, 49, 95-112.","journal-title":"Journal of Personality and Social Psychology"},{"key":"36_CR83","volume-title":"Diffusion of Innovations","author":"E. M. Rogers","year":"2003","unstructured":"Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). New York: Free Press.","edition":"5"},{"key":"36_CR84","doi-asserted-by":"publisher","first-page":"425","DOI":"10.1518\/001872096778701935","volume":"38","author":"W. A. Rogers","year":"1996","unstructured":"Rogers, W. A., Fisk, A. D., Mead, S. E., Walker, N., & Cabrera, E. F. (1996). Training older adults to use automatic teller machines. Human Factors, 38, 425-433.","journal-title":"Human Factors"},{"key":"36_CR85","doi-asserted-by":"publisher","first-page":"111","DOI":"10.1518\/001872098779480613","volume":"40","author":"W. A. Rogers","year":"1998","unstructured":"Rogers, W. A., Meyer, B., Walker, N., & Fisk, A. D. (1998). Functional limitations to daily living tasks in the aged: A focus group analysis. Human Factors, 40, 111-125.","journal-title":"Human Factors"},{"key":"36_CR86","doi-asserted-by":"publisher","first-page":"522","DOI":"10.1016\/j.intcom.2005.03.003","volume":"17","author":"B. Ruyter","year":"2005","unstructured":"Ruyter, B., Saini, P., Markopoulos, P., & Breemen A. (2005). Assessing the effects of building social intelligence in a robotic interface for the home. Interacting with Computers, 17, 522-541.","journal-title":"Interacting with Computers"},{"issue":"2","key":"36_CR87","doi-asserted-by":"publisher","first-page":"157","DOI":"10.1037\/0022-0167.48.2.157","volume":"48","author":"L. Z. Schlosser","year":"2001","unstructured":"Schlosser, L. Z. & Gelso, C. (2001). Measuring the Working Alliance in Advisor-Advisee Relationships in Graduate School. Journal of Counseling Psychology, 48(2), 157-167.","journal-title":"Journal of Counseling Psychology"},{"key":"36_CR88","doi-asserted-by":"publisher","first-page":"453","DOI":"10.1037\/0022-3514.38.3.453","volume":"38","author":"C. Seligman","year":"1980","unstructured":"Seligman, C., Fazio, R. H., & Zanna, M. P. (1980). Effects of salience of extrinsic rewards on liking and loving. Journal of Personality and Social Psychology, 38, 453-460.","journal-title":"Journal of Personality and Social Psychology"},{"key":"36_CR89","doi-asserted-by":"publisher","first-page":"1749","DOI":"10.1109\/JPROC.2004.835383","volume":"92","author":"T. Shibata","year":"2004","unstructured":"Shibata, T. (2004). An overview of human interactive robots for psychological enrichment. Proceedings of the IEEE, 92, 1749-58.","journal-title":"Proceedings of the IEEE"},{"key":"36_CR90","unstructured":"Sniezek, J. A. & Buckley, T. (1989). Social influence in the Advisor-Judge Relationship. Annual Meeting of the Judgment and Decision Making Society, Atlanta, Georgia."},{"issue":"2","key":"36_CR91","doi-asserted-by":"publisher","first-page":"159","DOI":"10.1006\/obhd.1995.1040","volume":"62","author":"J. A. Sniezek","year":"1995","unstructured":"Sniezek, J. A. & Buckley, T. (1995). Cueing and Cognitive Conflict in Judge-Advisor Decision Making, Organizational behavior and human decision processes, 62(2), 159-174.","journal-title":"Organizational behavior and human decision processes"},{"key":"36_CR92","doi-asserted-by":"publisher","first-page":"288","DOI":"10.1006\/obhd.2000.2926","volume":"84","author":"J. Sniezek","year":"2001","unstructured":"Sniezek, J. & van Swol, L. (2001). Trust, confidence, and expertise in a judge-advisor system. Organizational Behavior and Human Decision Processes, 84, 288-307.","journal-title":"Organizational Behavior and Human Decision Processes"},{"key":"36_CR93","doi-asserted-by":"publisher","first-page":"217","DOI":"10.1177\/0265407591082004","volume":"8","author":"L. Stafford","year":"1991","unstructured":"Stafford, L. & Canary, D. (1991). Maintenance strategies and romantic relationship type, gender and relational characteristics. Journal of Social Personal Relationships, 8, 217-242.","journal-title":"Journal of Social Personal Relationships"},{"issue":"1","key":"36_CR94","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/S0378-7206(97)00026-8","volume":"33","author":"D. Straub","year":"1997","unstructured":"Straub, D., Keil, M., & Brenner, W. (1997). Testing the technology acceptance model across cultures: A three country study. Information & Management, 33(1), 1-11.","journal-title":"Information & Management"},{"key":"36_CR95","doi-asserted-by":"crossref","unstructured":"Takeuchi, A. & Naito, T. (1995). Situated facial displays: towards social interaction. ACM Computer Human Interaction 1995 Conference, 450-455.","DOI":"10.1145\/223904.223965"},{"key":"36_CR96","doi-asserted-by":"crossref","first-page":"425","DOI":"10.2307\/30036540","volume":"27","author":"V. Venkatesh","year":"2003","unstructured":"Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27, 425.","journal-title":"MIS Quarterly"},{"key":"36_CR97","unstructured":"Xiao, J. (2006). Empirical studies on embodied conversational agents. Doctoral dissertation, Georgia Institute of Technology, Atlanta, GA."},{"key":"36_CR98","unstructured":"Xiao, J., Stasko, J., & Catrambone, R. (2003). Be quiet? Evaluating proactive and reactive user interface assistants. Proceedings of the workshop of embodied conversational agent."},{"key":"36_CR99","doi-asserted-by":"crossref","unstructured":"Xiao, J., Stasko, J., & Catrambone, R. (2007). The role of choice and customization on users\u2019 interaction with embodied conversational agents: Effects on perception and performance. Proceedings of the ACM Computer Human Interaction 2007 Conference, 1293-1302.","DOI":"10.1145\/1240624.1240820"},{"key":"36_CR100","doi-asserted-by":"publisher","first-page":"260","DOI":"10.1006\/obhd.2000.2909","volume":"83","author":"I. Yaniv","year":"2000","unstructured":"Yaniv, I. & Kleinberger, E. (2000). Advice taking in decision making: Egocentric discounting and reputation formation. Organizational Behavior and Human Decision Processes, 83, 260-281.","journal-title":"Organizational Behavior and Human Decision Processes"},{"key":"36_CR101","doi-asserted-by":"crossref","unstructured":"Yee, N., Bailenson, J. N., & Rickertsen, K. (2007). A meta-analysis of the impact of the inclusion and realism of human-like faces on user experiences in interfaces. Proceedings of the ACM Computer Human Interaction 2007 Conference, 1-10.","DOI":"10.1145\/1240624.1240626"}],"container-title":["Handbook of Ambient Intelligence and Smart Environments"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-0-387-93808-0_36","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,2,12]],"date-time":"2025-02-12T13:41:27Z","timestamp":1739367687000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-0-387-93808-0_36"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010]]},"ISBN":["9780387938073","9780387938080"],"references-count":101,"URL":"https:\/\/doi.org\/10.1007\/978-0-387-93808-0_36","relation":{},"subject":[],"published":{"date-parts":[[2010]]}}}