{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,6]],"date-time":"2024-09-06T05:46:26Z","timestamp":1725601586838},"publisher-location":"London","reference-count":15,"publisher":"Springer London","isbn-type":[{"type":"print","value":"9781852333188"},{"type":"electronic","value":"9781447105152"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2000]]},"DOI":"10.1007\/978-1-4471-0515-2_21","type":"book-chapter","created":{"date-parts":[[2011,8,21]],"date-time":"2011-08-21T06:40:44Z","timestamp":1313908844000},"page":"311-325","source":"Crossref","is-referenced-by-count":0,"title":["Using Incident Reporting to Combat Human Error"],"prefix":"10.1007","author":[{"given":"Chris","family":"Johnson","sequence":"first","affiliation":[]}],"member":"297","reference":[{"key":"21_CR1","first-page":"185","volume-title":"Design Rationale: Concepts, Techniques and Use","author":"SS Buckingham","year":"1996","unstructured":"Buckingham Shum, S. (1996), Analyzing the Usability of a Design Rationale Notation, inT. P. Moran & J. M. Carroll (eds.), Design Rationale: Concepts, Techniques and Use, Lawrence Erlbaum Associates, pp. 185\u2013215."},{"key":"21_CR2","volume-title":"PhD thesis","author":"D Busse","year":"2000","unstructured":"Busse, D. (2000), Integrating Cognitive Modelling and Workplace Studies to Support Incident Analysis in Intensive Care Units, PhD thesis, Department of Computing Science, University of Glasgow."},{"key":"21_CR3","first-page":"138","volume-title":"17th International Systems Safety Conference","author":"D Busse","year":"1999","unstructured":"Busse, D. & Johnson, C. W. (1999), Human Error in an Intensive Care Unit: A Cognitive Analysis of Critical Incidents, inJ. Dixon (ed.), 17th International Systems Safety Conference, The Systems Safety Society, pp. 138\u201347."},{"key":"21_CR4","first-page":"286","volume-title":"Proceedings of 18th International Conference SAFECOMP\u201999","author":"CW Johnson","year":"1999a","unstructured":"Johnson, C. W. (1999a), A First Step Toward the Integration of Accident Reports and Constructive Design Documents, inM. Felici, K. Kanoun & A. Pasquini (eds.), Proceedings of 18th International Conference SAFECOMP\u201999, Springer-Verlag, pp. 286\u201396."},{"issue":"5","key":"21_CR5","doi-asserted-by":"publisher","first-page":"517","DOI":"10.1016\/S0953-5438(98)00041-1","volume":"11","author":"CW Johnson","year":"1999b","unstructured":"Johnson, C. W. (1999b), \u201cWhy Human Error Analysis Fails to Support Systems Development\u201d, Interacting with Computers\n                11(5), 517\u201324.","journal-title":"Interacting with Computers"},{"issue":"20","key":"21_CR6","first-page":"v","volume":"4","author":"CW Johnson","year":"2000","unstructured":"Johnson, C. W. (2000), \u201cGuest Editorial, Combating the Challenges of Human \u2018Error\u2019 in Clinical Systems\u201d, Topics in Healthcare Information Management\n                4(20), v-vii.","journal-title":"Topics in Healthcare Information Management"},{"issue":"6","key":"21_CR7","first-page":"507","volume":"67","author":"DG Jones","year":"1996","unstructured":"Jones, D. G. & Endsley, M. R. (1996), \u201cSources of Situation Awareness Errors in Aviation\u201d, Aviation, Space and Environmental Medicine\n                67(6), 507\u201312","journal-title":"Aviation, Space and Environmental Medicine"},{"key":"21_CR8","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1093\/acprof:oso\/9780198521914.003.0014","volume-title":"Human Factors in Hazardous Situations","author":"D Norman","year":"1990","unstructured":"Norman, D. (1990), The \u2018Problem\u2019 With Automation: Inappropriate Feedback and Interaction not \u2018Over-Automation\u2019, inD. E. Broadbent, J. Reason & A. Baddeley (eds.), Human Factors in Hazardous Situations, Clarendon Press, pp. 137\u201345."},{"key":"21_CR9","volume-title":"Normal Accidents: Living With High-risk Technologies","author":"C Perrow","year":"1984","unstructured":"Perrow, C. (1984), Normal Accidents: Living With High-risk Technologies, Basic Books."},{"issue":"3","key":"21_CR10","doi-asserted-by":"publisher","first-page":"257","DOI":"10.1109\/TSMC.1983.6313160","volume":"13","author":"J Rasmussen","year":"1983","unstructured":"Rasmussen, J. (1983), \u201cSkill, Rules, Knowledge: Signals, Signs and Symbols and Other Distinctions in Human Performance Models\u201d, IEEE Transactions in Systems, Man and Cybernetics\n                13(3), 257\u201366.","journal-title":"IEEE Transactions in Systems, Man and Cybernetics"},{"key":"21_CR11","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9781139062367","volume-title":"Human Error","author":"J Reason","year":"1990","unstructured":"Reason, J. (1990), Human Error, Cambridge University Press."},{"key":"21_CR12","volume-title":"Managing the Risks of Organisational Accidents","author":"J Reason","year":"1998","unstructured":"Reason, J. (1998), Managing the Risks of Organisational Accidents, Ashgate."},{"key":"21_CR13","first-page":"10","volume-title":"Proceedings of the 1st Workshop on Human Error and Clinical Systems","author":"S Staender","year":"1999","unstructured":"Staender, S., Kaufman, M. & Scheidegger, D. (1999), Critical Incident Reporting in Anaesthesiology in Switzerland Using Standard Internet Technology, inC. W. Johnson (ed.), Proceedings of the 1st Workshop on Human Error and Clinical Systems, Glasgow University, pp.10\u201313. Published as a Glasgow Interactive Systems Group technical report GIST 99\u20131, available at \n                  http:\/\/www.dcs.gla.ac.uk\/~johnson\/papers\/HECS_99\/\n                  \n                ,last accessed 2000. 06. 25."},{"key":"21_CR14","series-title":"in Proceedings of the International Workshop on Process Safety Management and Inherently Safer Processes","volume-title":"PRISMA: A Risk Management Tool Based on Incident Analysis","author":"T Schaaf van der","year":"1996","unstructured":"van der Schaaf, T. (1996), PRISMA: A Risk Management Tool Based on Incident Analysis, in Proceedings of the International Workshop on Process Safety Management and Inherently Safer Processes, pp.242\u201351."},{"key":"21_CR15","volume-title":"Organisational Failure, PhD thesis","author":"W Vuuren van","year":"1998","unstructured":"van Vuuren, W. (1998), Organisational Failure, PhD thesis, Technical University of Eindhoven, Netherlands."}],"container-title":["People and Computers XIV \u2014 Usability or Else!"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-1-4471-0515-2_21.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,5,1]],"date-time":"2021-05-01T00:23:43Z","timestamp":1619828623000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-1-4471-0515-2_21"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2000]]},"ISBN":["9781852333188","9781447105152"],"references-count":15,"URL":"https:\/\/doi.org\/10.1007\/978-1-4471-0515-2_21","relation":{},"subject":[],"published":{"date-parts":[[2000]]}}}