{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,15]],"date-time":"2026-04-15T17:42:50Z","timestamp":1776274970604,"version":"3.50.1"},"publisher-location":"London","reference-count":13,"publisher":"Springer London","isbn-type":[{"value":"9781447147381","type":"print"},{"value":"9781447147398","type":"electronic"}],"license":[{"start":{"date-parts":[[2012,1,1]],"date-time":"2012-01-01T00:00:00Z","timestamp":1325376000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2012,1,1]],"date-time":"2012-01-01T00:00:00Z","timestamp":1325376000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012]]},"DOI":"10.1007\/978-1-4471-4739-8_13","type":"book-chapter","created":{"date-parts":[[2012,10,30]],"date-time":"2012-10-30T07:27:13Z","timestamp":1351582033000},"page":"179-192","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":20,"title":["A Hybrid Model for Business Process Event Prediction"],"prefix":"10.1007","author":[{"given":"Mai","family":"Le","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Bogdan","family":"Gabrys","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Detlef","family":"Nauck","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2012,10,9]]},"reference":[{"issue":"1","key":"13_CR1","first-page":"164","volume":"41","author":"LE Baum","year":"1970","unstructured":"LE Baum, T Petrie, G Soules, and N Weiss, \u2018A maximization technique occurring in the statistical analysis of probabilistic functions of markov chains\u2019, The Annals of MathematicaStatistics, 41(1), 164\u2013171, (1970).","journal-title":"The Annals of MathematicaStatistics"},{"key":"13_CR2","unstructured":"MJA Berry and GS Linoff, Data mining techniques: for marketing, sales, and customer relationship management, Wiley New York, 2004."},{"issue":"4","key":"13_CR3","doi-asserted-by":"publisher","first-page":"647","DOI":"10.1016\/S0169-2070(02)00069-9","volume":"18","author":"LA Cox","year":"2002","unstructured":"LA Cox Jr and DA Popken, \u2018A hybrid system-identification method for forecasting telecommunications product demands\u2019, International Journal of Forecasting, 18(4), 647\u2013671, (2002).","journal-title":"International Journal of Forecasting"},{"issue":"2","key":"13_CR4","doi-asserted-by":"crossref","first-page":"163","DOI":"10.1145\/990301.990304","volume":"4","author":"M Deshpande","year":"2004","unstructured":"M Deshpande and G Karypis, \u2018Selective markov models for predicting web page accesses\u2019, ACM Transactions on Internet Technology (TOIT), 4(2), 163\u2013184, (2004).","journal-title":"TOIT)"},{"key":"13_CR5","doi-asserted-by":"crossref","unstructured":"M Eirinaki, M Vazirgiannis, and D Kapogiannis, \u2018Web path recommendations based on page ranking and markov models\u2019, in Proceedings of the 7th annual ACM international workshop on Web information and data management, WIDM \u201905, pp. 2\u20139, (2005).","DOI":"10.1145\/1097047.1097050"},{"key":"13_CR6","doi-asserted-by":"crossref","unstructured":"O Netzer, J Lattin, and VS Srinivasan, \u2018A hidden markov model of customer relationship dynamics\u2019, (2007).","DOI":"10.2139\/ssrn.776765"},{"key":"13_CR7","unstructured":"A Papoulis, Probability, Random Variables and Stochastic Processes, 1991."},{"key":"13_CR8","doi-asserted-by":"crossref","unstructured":"J Pitkow and P Pirolli, \u2018Mining longest repeating subsequences to predict world wide web surfing\u2019, in The 2nd USENIX Symposium on Internet Technologies & Systems, pp. 139\u2013150, (1999).","DOI":"10.1023\/A:1019288403823"},{"key":"13_CR9","doi-asserted-by":"crossref","unstructured":"D Ruta and B Majeed, \u2018Business process forecasting in telecommunication industry\u2019, 1\u20135, (2010).","DOI":"10.1109\/IEEEGCC.2011.5752543"},{"key":"13_CR10","doi-asserted-by":"crossref","unstructured":"P Taylor, M Leida, and BA Majeed, \u2018Case study in process mining in a multinational enterprise\u2019, in Lecture Notes in Business Information Processing. Springer, (2012).","DOI":"10.1007\/978-3-642-34044-4_8"},{"key":"13_CR11","doi-asserted-by":"crossref","unstructured":"S Thede and M Happer, \u2018A second-order hidden markov model for part-of-speech tagging\u2019, 175\u2013182, (1999).","DOI":"10.3115\/1034678.1034712"},{"key":"13_CR12","doi-asserted-by":"crossref","unstructured":"W van der Aalst, Process mining: Discovery, conformance and enhancement of business processes,Springer-Verlag, Berlin, 2011.","DOI":"10.1007\/978-3-642-19345-3"},{"key":"13_CR13","doi-asserted-by":"crossref","unstructured":"M Waterman, \u2018Estimating statistical significance of sequence alignments\u2019, Philosophical transactions-Royal society of London series B biological sciences, 344, 383\u2013390, (1994).","DOI":"10.1098\/rstb.1994.0077"}],"container-title":["Research and Development in Intelligent Systems XXIX"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-1-4471-4739-8_13","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,2,1]],"date-time":"2023-02-01T01:01:18Z","timestamp":1675213278000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-1-4471-4739-8_13"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012]]},"ISBN":["9781447147381","9781447147398"],"references-count":13,"URL":"https:\/\/doi.org\/10.1007\/978-1-4471-4739-8_13","relation":{},"subject":[],"published":{"date-parts":[[2012]]},"assertion":[{"value":"9 October 2012","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}