{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,10]],"date-time":"2024-09-10T19:52:54Z","timestamp":1725997974055},"publisher-location":"Cham","reference-count":9,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030036485"},{"type":"electronic","value":"9783030036492"}],"license":[{"start":{"date-parts":[[2018,1,1]],"date-time":"2018-01-01T00:00:00Z","timestamp":1514764800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2018]]},"DOI":"10.1007\/978-3-030-03649-2_20","type":"book-chapter","created":{"date-parts":[[2018,10,25]],"date-time":"2018-10-25T03:36:32Z","timestamp":1540438592000},"page":"204-210","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":8,"title":["What Affects Patients\u2019 Online Decisions: An Empirical Study of Online Appointment Service Based on Text Mining"],"prefix":"10.1007","author":[{"given":"Guanjun","family":"Liu","sequence":"first","affiliation":[]},{"given":"Lusha","family":"Zhou","sequence":"additional","affiliation":[]},{"given":"Jiang","family":"Wu","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2018,10,26]]},"reference":[{"key":"20_CR1","unstructured":"Pew Research Center. http:\/\/www.pewresearch.org\/fact-tank\/2014\/01\/15\/the-social-life-of-health-information\/"},{"key":"20_CR2","unstructured":"iResearch Center. http:\/\/www.iresearch.com.cn\/Detail\/report?id=2551&isfree=0"},{"key":"20_CR3","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1016\/j.ijmedinf.2017.08.009","volume":"107","author":"H Wu","year":"2017","unstructured":"Wu, H., Lu, N.J.: Online written consultation, telephone consultation and offline appointment: an examination of the channel effect in online health communities. Int. J. Med. Inform. 107, 107\u2013119 (2017)","journal-title":"Int. J. Med. Inform."},{"key":"20_CR4","doi-asserted-by":"publisher","first-page":"49","DOI":"10.1186\/1472-6947-14-49","volume":"14","author":"MM Zhang","year":"2014","unstructured":"Zhang, M.M., Zhang, C.X., Sun, Q.W., Cai, Q.C., Yang, H., Zhang, Y.J.: Questionnaire survey about use of an online appointment booking system in one large tertiary public hospital outpatient service center in China. BMC Med. Inform. Decis. Making 14, 49 (2014)","journal-title":"BMC Med. Inform. Decis. Making"},{"key":"20_CR5","doi-asserted-by":"crossref","unstructured":"Mey, Y.S., Sankaranarayanan, S.: Near Field Communication based Patient Appointment (2013)","DOI":"10.1109\/CUBE.2013.27"},{"key":"20_CR6","doi-asserted-by":"publisher","first-page":"551","DOI":"10.1080\/10864415.2016.1171977","volume":"20","author":"XX Liu","year":"2016","unstructured":"Liu, X.X., Guo, X.T., Wu, H., Wu, T.S.: The impact of individual and organizational reputation on physicians\u2019 appointments online. Int. J. Electron. Commer. 20, 551\u2013577 (2016)","journal-title":"Int. J. Electron. Commer."},{"key":"20_CR7","doi-asserted-by":"publisher","first-page":"935","DOI":"10.1016\/0277-9536(88)90284-5","volume":"27","author":"JA Hall","year":"1988","unstructured":"Hall, J.A., Dornan, M.C.: What patients like about their medical-care and how often they are asked \u2013 a meta-analysis of the satisfaction literature. Soc. Sci. Med. 27, 935\u2013939 (1988)","journal-title":"Soc. Sci. Med."},{"key":"20_CR8","doi-asserted-by":"publisher","first-page":"155","DOI":"10.1016\/S0168-8510(01)00118-X","volume":"57","author":"J Kersnik","year":"2001","unstructured":"Kersnik, J.: Determinants of customer satisfaction with the health care system, with the possibility to choose a personal physician and with a family doctor in a transition country. Health Policy 57, 155\u2013164 (2001)","journal-title":"Health Policy"},{"key":"20_CR9","doi-asserted-by":"publisher","first-page":"113","DOI":"10.1016\/j.dss.2015.05.006","volume":"78","author":"H Yang","year":"2015","unstructured":"Yang, H., Guo, X., Wu, T.: Exploring the influence of the online physician service delivery process on patient satisfaction. Decis. Support Syst. 78, 113\u2013121 (2015)","journal-title":"Decis. Support Syst."}],"container-title":["Lecture Notes in Computer Science","Smart Health"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-03649-2_20","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,10,28]],"date-time":"2019-10-28T03:21:48Z","timestamp":1572232908000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-03649-2_20"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018]]},"ISBN":["9783030036485","9783030036492"],"references-count":9,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-03649-2_20","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2018]]},"assertion":[{"value":"ICSH","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Smart Health","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Wuhan","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"China","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2018","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 July 2018","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3 July 2018","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"6","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"icsh2018","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2018.icshconf.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Open","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"--","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"49","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"14","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"21","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"29% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"1.71","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"1.75","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}}]}}