{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,21]],"date-time":"2025-10-21T15:32:40Z","timestamp":1761060760604,"version":"3.40.3"},"publisher-location":"Cham","reference-count":28,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030157418"},{"type":"electronic","value":"9783030157425"}],"license":[{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"DOI":"10.1007\/978-3-030-15742-5_4","type":"book-chapter","created":{"date-parts":[[2019,3,12]],"date-time":"2019-03-12T03:02:45Z","timestamp":1552359765000},"page":"41-49","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Modeling the Process of Information Encountering Based on the Analysis of Secondary Data"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5310-2073","authenticated-orcid":false,"given":"Tingting","family":"Jiang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5636-7931","authenticated-orcid":false,"given":"Shiting","family":"Fu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9216-5798","authenticated-orcid":false,"given":"Qian","family":"Guo","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0548-4780","authenticated-orcid":false,"given":"Enmei","family":"Song","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2019,3,13]]},"reference":[{"key":"4_CR1","volume-title":"Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior","author":"DO Case","year":"2012","unstructured":"Case, D.O.: Looking for Information: A Survey of Research on Information Seeking, Needs, and Behavior. Emerald Group Publishing, Bingley (2012)"},{"key":"4_CR2","unstructured":"Erdelez, S.: Information Encountering: An Exploration Beyond Information Seeking. Syracuse University, New York (1995)"},{"issue":"5","key":"4_CR3","doi-asserted-by":"publisher","first-page":"684","DOI":"10.1108\/00220411211256030","volume":"68","author":"S Makri","year":"2012","unstructured":"Makri, S., Blandford, A.: Coming across information serendipitously \u2013 Part 1. J. Doc. 68(5), 684\u2013705 (2012)","journal-title":"J. Doc."},{"key":"4_CR4","doi-asserted-by":"crossref","unstructured":"McCay-Peet, L., Toms, E.G.: The process of serendipity in knowledge work, pp. 377\u2013382 (2010)","DOI":"10.1145\/1840784.1840842"},{"issue":"7","key":"4_CR5","doi-asserted-by":"publisher","first-page":"1463","DOI":"10.1002\/asi.23273","volume":"66","author":"L McCay-Peet","year":"2015","unstructured":"McCay-Peet, L., Toms, E.G.: Investigating serendipity: how it unfolds and what may influence it. J. Assoc. Inf. Sci. Technol. 66(7), 1463\u20131476 (2015)","journal-title":"J. Assoc. Inf. Sci. Technol."},{"issue":"6","key":"4_CR6","doi-asserted-by":"publisher","first-page":"1135","DOI":"10.1108\/JD-07-2014-0100","volume":"71","author":"T Jiang","year":"2015","unstructured":"Jiang, T., Liu, F., Chi, Y.: Online information encountering: modeling the process and influencing factors. J. Doc. 71(6), 1135\u20131157 (2015)","journal-title":"J. Doc."},{"key":"4_CR7","doi-asserted-by":"crossref","unstructured":"Cunha, M.P.E.: Serendipity: Why Some Organizations are Luckier than Others Universidade Nova de Lisboa, Lisbon (2005)","DOI":"10.2139\/ssrn.882782"},{"issue":"3","key":"4_CR8","first-page":"33","volume":"33","author":"J Heaton","year":"2008","unstructured":"Heaton, J.: Secondary analysis of qualitative data: an overview. ANS Adv. Nurs. Sci. 33(3), 33\u201345 (2008)","journal-title":"ANS Adv. Nurs. Sci."},{"key":"4_CR9","unstructured":"Erdelez, S.: Towards understanding information encountering on the web. In: Proceedings of the ASIS Annual Meeting, pp. 363\u2013371 (2000)"},{"key":"4_CR10","unstructured":"Lawley, J., Tompkins, P.: Maximising serendipity: the art of recognising and fostering unexpected potential - a systemic approach to change. In: The Developing Group 2008 (2008)"},{"issue":"4","key":"4_CR11","doi-asserted-by":"publisher","first-page":"327","DOI":"10.1037\/h0061470","volume":"51","author":"JC Flanagan","year":"1954","unstructured":"Flanagan, J.C.: The critical incident technique. Psychol. Bull. 51(4), 327\u2013358 (1954)","journal-title":"Psychol. Bull."},{"issue":"1","key":"4_CR12","doi-asserted-by":"publisher","first-page":"65","DOI":"10.1177\/1094670504266138","volume":"51","author":"DD Gremler","year":"2004","unstructured":"Gremler, D.D.: The critical incident technique in service research. J. Serv. Res. 51(1), 65\u201389 (2004)","journal-title":"J. Serv. Res."},{"issue":"3","key":"4_CR13","first-page":"492","volume":"16","author":"X Sun","year":"2011","unstructured":"Sun, X., Sharples, S., Makri, S.: A user-centred mobile diary study approach to understanding serendipity in information research. Inf. Res. 16(3), 492 (2011)","journal-title":"Inf. Res."},{"issue":"8","key":"4_CR14","doi-asserted-by":"publisher","first-page":"1883","DOI":"10.1002\/asi.23502","volume":"67","author":"S Pontis","year":"2015","unstructured":"Pontis, S., et al.: Academics\u2019 responses to encountered information: context matters. J. Assoc. Inf. Sci. Technol. 67(8), 1883\u20131903 (2015)","journal-title":"J. Assoc. Inf. Sci. Technol."},{"key":"4_CR15","doi-asserted-by":"crossref","unstructured":"Rahman, A., Wilson, M.L.: Exploring opportunities to facilitate serendipity in search. In: Proceedings of the 38th International ACM SIGIR Conference on Research and Development in Information Retrieval 2015, pp. 939\u2013942. ACM, New York (2015)","DOI":"10.1145\/2766462.2767783"},{"issue":"3","key":"4_CR16","doi-asserted-by":"publisher","first-page":"321","DOI":"10.1108\/00220410310472518","volume":"59","author":"A Foster","year":"2003","unstructured":"Foster, A., Ford, N.: Serendipity and information seeking: an empirical study. J. Doc. 59(3), 321\u2013340 (2003)","journal-title":"J. Doc."},{"issue":"9","key":"4_CR17","doi-asserted-by":"publisher","first-page":"1745","DOI":"10.1002\/asi.21338","volume":"61","author":"S Makri","year":"2010","unstructured":"Makri, S., Warwick, C.: Information for inspiration: understanding architects\u2019 information seeking and use behaviors to inform design. J. Assoc. Inf. Sci. Technol. 61(9), 1745\u20131770 (2010)","journal-title":"J. Assoc. Inf. Sci. Technol."},{"key":"4_CR18","unstructured":"Dantonio, L.: Reciprocity and investment: the role of social media in fostering serendipity University College London, London (2010)"},{"issue":"1","key":"4_CR19","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1002\/meet.14504701237","volume":"47","author":"B Yadamsuren","year":"2010","unstructured":"Yadamsuren, B., Erdelez, S.: Incidental exposure to online news. Proc. Am. Soc. Inf. Sci. Technol. 47(1), 1\u20138 (2010)","journal-title":"Proc. Am. Soc. Inf. Sci. Technol."},{"issue":"3","key":"4_CR20","first-page":"487","volume":"16","author":"M Miwa","year":"2011","unstructured":"Miwa, M., Egusa, Y., Saito, H., Takaku, M., Terai, H., Kando, N.: A method to capture information encountering embedded in exploratory web searches. Inf. Res. 16(3), 487 (2011)","journal-title":"Inf. Res."},{"issue":"3","key":"4_CR21","first-page":"486","volume":"16","author":"B Yadamsuren","year":"2011","unstructured":"Yadamsuren, B., Heinstr\u00f6m, J.: Emotional reactions to incidental exposure to online news. Inf. Res. 16(3), 486 (2011)","journal-title":"Inf. Res."},{"issue":"1","key":"4_CR22","doi-asserted-by":"publisher","first-page":"279","DOI":"10.1002\/pra2.2017.14505401031","volume":"54","author":"S Makri","year":"2017","unstructured":"Makri, S., Ravem, M., Mckay, D.: After serendipity strikes: creating value from encountered information. Proc. Assoc. Inf. Sci. Technol. 54(1), 279\u2013288 (2017)","journal-title":"Proc. Assoc. Inf. Sci. Technol."},{"issue":"6","key":"4_CR23","doi-asserted-by":"publisher","first-page":"418","DOI":"10.1515\/zfsoz-1990-0602","volume":"19","author":"JM Corbin","year":"1990","unstructured":"Corbin, J.M., Strauss, A.: Grounded theory research: procedures, canons, and evaluative criteria. Zeitschrift F\u00fcr Soziologie 19(6), 418\u2013427 (1990)","journal-title":"Zeitschrift F\u00fcr Soziologie"},{"issue":"3","key":"4_CR24","first-page":"353","volume":"93","author":"DO Case","year":"2005","unstructured":"Case, D.O., Andrews, J.E., Johnson, J.D., Allard, S.L.: Avoiding versus seeking: the relationship of information seeking to avoidance, blunting, coping, dissonance, and related concepts. J. Med. Libr. Assoc. 93(3), 353\u2013362 (2005)","journal-title":"J. Med. Libr. Assoc."},{"issue":"3","key":"4_CR25","first-page":"488","volume":"16","author":"VL Rubin","year":"2011","unstructured":"Rubin, V.L., Burkell, J., Quan-Haase, A.: Facets of serendipity in everyday chance encounters: a grounded theory approach to blog analysis. Inf. Res. 16(3), 488 (2011)","journal-title":"Inf. Res."},{"issue":"1","key":"4_CR26","doi-asserted-by":"publisher","first-page":"289","DOI":"10.1002\/pra2.2017.14505401032","volume":"54","author":"K Martin","year":"2017","unstructured":"Martin, K., Quan-Haase, A.: \u201cA process of controlled serendipity\u201d: an exploratory study of historians\u2019 and digital historians\u2019 experiences of serendipity in digital environments. Proc. Assoc. Inf. Sci. Technol. 54(1), 289\u2013297 (2017)","journal-title":"Proc. Assoc. Inf. Sci. Technol."},{"issue":"4","key":"4_CR27","doi-asserted-by":"publisher","first-page":"391","DOI":"10.1016\/j.ipm.2015.02.004","volume":"51","author":"L McCay-Peet","year":"2015","unstructured":"McCay-Peet, L., Toms, E.G., Kelloway, E.K.: Examination of relationships among serendipity, the environment, and individual differences. Inf. Process. Manage. 51(4), 391\u2013412 (2015)","journal-title":"Inf. Process. Manage."},{"issue":"6","key":"4_CR28","doi-asserted-by":"publisher","first-page":"1013","DOI":"10.1016\/j.ipm.2004.02.002","volume":"40","author":"S Erdelez","year":"2004","unstructured":"Erdelez, S.: Investigation of information encountering in the controlled research environment. Inf. Process. Manage. 40(6), 1013\u20131025 (2004)","journal-title":"Inf. Process. Manage."}],"container-title":["Lecture Notes in Computer Science","Information in Contemporary Society"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-15742-5_4","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,20]],"date-time":"2019-05-20T08:41:09Z","timestamp":1558341669000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-15742-5_4"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"ISBN":["9783030157418","9783030157425"],"references-count":28,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-15742-5_4","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2019]]},"assertion":[{"value":"13 March 2019","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"iConference","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Information","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Washington, DC","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"31 March 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3 April 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"14","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"iconference2019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/ischools.org\/the-iconference\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Double-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"ConfTool","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"133","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"44","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"33","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"33% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"-","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"88 short papers were submitted in addition to the 133 full papers.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}}]}}