{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,19]],"date-time":"2026-06-19T23:54:50Z","timestamp":1781913290343,"version":"3.54.5"},"publisher-location":"Cham","reference-count":36,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783030157418","type":"print"},{"value":"9783030157425","type":"electronic"}],"license":[{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"DOI":"10.1007\/978-3-030-15742-5_55","type":"book-chapter","created":{"date-parts":[[2019,3,12]],"date-time":"2019-03-12T07:02:45Z","timestamp":1552374165000},"page":"578-589","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":123,"title":["Algorithmic Management and Algorithmic Competencies: Understanding and Appropriating Algorithms in Gig Work"],"prefix":"10.1007","author":[{"given":"Mohammad Hossein","family":"Jarrahi","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Will","family":"Sutherland","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2019,3,13]]},"reference":[{"key":"55_CR1","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1016\/j.jsis.2015.02.001","volume":"24","author":"S Newell","year":"2015","unstructured":"Newell, S., Marabelli, M.: Strategic opportunities (and challenges) of algorithmic decision-making: A call for action on the long-term societal effects of \u2018datification\u2019. J. Strateg. Inf. Syst. 24, 3\u201314 (2015)","journal-title":"J. Strateg. Inf. Syst."},{"key":"55_CR2","doi-asserted-by":"crossref","unstructured":"Wagenknecht, S., Lee, M., Lustig, C., O\u2019Neill, J., Zade, H.: Algorithms at work: empirical diversity, analytic vocabularies, design implications. In: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, pp. 536\u2013543. ACM (2016)","DOI":"10.1145\/2818052.2855519"},{"key":"55_CR3","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1080\/14479338.2016.1252043","volume":"19","author":"H Schildt","year":"2017","unstructured":"Schildt, H.: Big data and organizational design\u2013the brave new world of algorithmic management and computer augmented transparency. Innovation 19, 23\u201330 (2017)","journal-title":"Innovation"},{"key":"55_CR4","unstructured":"M\u00f6hlmann, M., Zalmanson, L.: Hands on the wheel: navigating algorithmic management and Uber drivers\u2019 autonomy. In: Proceedings of the International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10\u201313 December (2017)"},{"key":"55_CR5","unstructured":"Howcroft, D., Bergvall-K\u00e5reborn, B.: A typology of crowdwork platforms. Work Employ. Soc. 29(6): 969\u2013988 (2018). 0950017018760136"},{"key":"55_CR6","unstructured":"McAfee, A., Brynjolfsson, E.: Big data: the management revolution. Harv. Bus. Rev. 90, 60\u201366, 68, 128 (2012)"},{"key":"55_CR7","doi-asserted-by":"publisher","first-page":"185","DOI":"10.1016\/j.jsis.2017.08.002","volume":"26","author":"RD Galliers","year":"2017","unstructured":"Galliers, R.D., Newell, S., Shanks, G., Topi, H.: Datification and its human, organizational and societal effects: the strategic opportunities and challenges of algorithmic decision-making. J. Strateg. Inf. Syst. 26, 185\u2013190 (2017)","journal-title":"J. Strateg. Inf. Syst."},{"key":"55_CR8","doi-asserted-by":"publisher","first-page":"603","DOI":"10.1002\/hfm.20129","volume":"18","author":"J Cegarra","year":"2008","unstructured":"Cegarra, J., Hoc, J.M.: The role of algorithm and result comprehensibility of automated scheduling on complacency. Hum. Factors Ergon. Manuf. Serv. Ind. 18, 603\u2013620 (2008)","journal-title":"Hum. Factors Ergon. Manuf. Serv. Ind."},{"key":"55_CR9","doi-asserted-by":"publisher","first-page":"973","DOI":"10.1177\/1461444816676645","volume":"20","author":"M Ananny","year":"2018","unstructured":"Ananny, M., Crawford, K.: Seeing without knowing: limitations of the transparency ideal and its application to algorithmic accountability. New Media Soc. 20, 973\u2013989 (2018)","journal-title":"New Media Soc."},{"key":"55_CR10","doi-asserted-by":"publisher","first-page":"328","DOI":"10.1016\/j.ijinfomgt.2018.07.004","volume":"43","author":"W Sutherland","year":"2018","unstructured":"Sutherland, W., Jarrahi, M.H.: The sharing economy and digital platforms: a review and research agenda. Int. J. Inf. Manage. 43, 328\u2013341 (2018)","journal-title":"Int. J. Inf. Manage."},{"key":"55_CR11","first-page":"130","volume":"2018","author":"G Newlands","year":"2018","unstructured":"Newlands, G., Lutz, C., Fieseler, C.: Algorithmic management in the sharing economy. Acad. Manage. Glob. Proc. 2018, 130 (2018)","journal-title":"Acad. Manage. Glob. Proc."},{"issue":"1","key":"55_CR12","first-page":"1","volume":"5","author":"AJ Wood","year":"2018","unstructured":"Wood, A.J., Graham, M., Lehdonvirta, V., Hjorth, I.: Good gig, bad gig: autonomy and algorithmic control in the global gig economy. Work Employ. Soc. 5(1), 1\u201316 (2018)","journal-title":"Work Employ. Soc."},{"key":"55_CR13","doi-asserted-by":"publisher","DOI":"10.1111\/ntwe.12119","volume-title":"Collective action and provider classification in the sharing economy","author":"G Newlands","year":"2018","unstructured":"Newlands, G., Lutz, C., Fieseler, C.: Collective action and provider classification in the sharing economy. New Technology, Work and Employment (2018)"},{"key":"55_CR14","doi-asserted-by":"crossref","unstructured":"Alkhatib, A., Bernstein, M.S., Levi, M.: Examining crowd work and gig work through the historical lens of piecework. In: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, pp. 4599\u20134616. ACM (2017)","DOI":"10.1145\/3025453.3025974"},{"key":"55_CR15","doi-asserted-by":"crossref","unstructured":"Lee, M.K., Kusbit, D., Metsky, E., Dabbish, L.: Working with machines: the impact of algorithmic and data-driven management on human workers. In: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, pp. 1603\u20131612. ACM (2015)","DOI":"10.1145\/2702123.2702548"},{"key":"55_CR16","first-page":"3758","volume":"10","author":"A Rosenblat","year":"2016","unstructured":"Rosenblat, A., Stark, L.: Algorithmic labor and information asymmetries: a case study of Uber\u2019s drivers. Int. J. Commun. 10, 3758\u20133784 (2016)","journal-title":"Int. J. Commun."},{"key":"55_CR17","doi-asserted-by":"crossref","unstructured":"Jhaver, S., Karpfen, Y., Antin, J.: Algorithmic anxiety and coping strategies of Airbnb hosts. In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, p. 421. ACM (Year)","DOI":"10.1145\/3173574.3173995"},{"key":"55_CR18","first-page":"98","volume":"2","author":"N Kumar","year":"2018","unstructured":"Kumar, N., Jafarinaimi, N., Bin Morshed, M.: Uber in Bangladesh: The Tangled Web of mobility and justice. Proc. ACM Hum. Comput. Inter. 2, 98 (2018)","journal-title":"Proc. ACM Hum. Comput. Inter."},{"key":"55_CR19","doi-asserted-by":"crossref","unstructured":"Raval, N., Dourish, P.: Standing out from the crowd: emotional labor, body labor, and temporal labor in ridesharing. In: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, pp. 97\u2013107. ACM (2016)","DOI":"10.1145\/2818048.2820026"},{"key":"55_CR20","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1007\/s10606-015-9241-6","volume":"25","author":"D Martin","year":"2016","unstructured":"Martin, D., O\u2019Neill, J., Gupta, N., Hanrahan, B.V.: Turking in a global labour market. Comput. Support. Coop. Work 25, 39\u201377 (2016)","journal-title":"Comput. Support. Coop. Work"},{"key":"55_CR21","doi-asserted-by":"crossref","unstructured":"Lampinen, A., Lutz, C., Newlands, G., Light, A., Immorlica, N.: Power struggles in the digital economy: platforms, workers, and markets. In: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, pp. 417\u2013423. ACM (2018)","DOI":"10.1145\/3272973.3273004"},{"key":"55_CR22","doi-asserted-by":"crossref","unstructured":"Ma, N.F., Yuan, C.W., Ghafurian, M., Hanrahan, B.V.: Using stakeholder theory to examine drivers\u2019 stake in uber. In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, p. 83. ACM (2018)","DOI":"10.1145\/3173574.3173657"},{"key":"55_CR23","doi-asserted-by":"publisher","first-page":"2954","DOI":"10.1177\/1461444817738236","volume":"20","author":"A Shapiro","year":"2018","unstructured":"Shapiro, A.: Between autonomy and control: strategies of arbitrage in the \u201con-demand\u201d economy. New Media Soc. 20, 2954\u20132971 (2018)","journal-title":"New Media Soc."},{"key":"55_CR24","doi-asserted-by":"publisher","first-page":"220","DOI":"10.1080\/15295036.2017.1282618","volume":"34","author":"P Popiel","year":"2017","unstructured":"Popiel, P.: \u201cBoundaryless\u201d in the creative economy: assessing freelancing on Upwork. Crit. Stud. Media Commun. 34, 220\u2013233 (2017)","journal-title":"Crit. Stud. Media Commun."},{"key":"55_CR25","unstructured":"Shafiei Gol, E., Stein, M.-K., Avital, M.: Why take the risk? motivations of highly skilled workers to participate in crowdworking platforms. In: ICIS 2018. Association for Information Systems (2018)"},{"key":"55_CR26","unstructured":"Green, D.D., Walker, C., Alabulththim, A., Smith, D., Phillips, M.: Fueling the gig economy: a case study evaluation of Upwork.com. Manage. Econ. Res. J. 4, 104\u2013112 (2018)"},{"key":"55_CR27","doi-asserted-by":"crossref","unstructured":"Kalleberg, A.L., Dunn, M.: Good jobs, bad jobs in the Gig Economy. Perspectives on Work, vol. 20 (2016)","DOI":"10.4135\/9781473915206.n7"},{"key":"55_CR28","volume-title":"Qualitative Research Design: An Interactive Approach","author":"JA Maxwell","year":"2012","unstructured":"Maxwell, J.A.: Qualitative Research Design: An Interactive Approach. Sage Publications, USA (2012)"},{"key":"55_CR29","volume-title":"Basics of Qualitative Research: Grounded Theory Procedures and Techniques","author":"A Strauss","year":"1990","unstructured":"Strauss, A., Corbin, J.M.: Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Sage Publications Inc., Thousand Oaks (1990)"},{"key":"55_CR30","volume-title":"Advances in the Methodology of Grounded Theory: Theoretical Sensitivity","author":"BG Glaser","year":"1978","unstructured":"Glaser, B.G.: Advances in the Methodology of Grounded Theory: Theoretical Sensitivity. Sociology Press, Mill Valley (1978)"},{"key":"55_CR31","doi-asserted-by":"crossref","unstructured":"Sawyer, S., Erickson, I., Jarrahi, M.H., Thomson, L.: Infrastructural competence. In: Ribes, D., Vertesi, J., Jackson, S.J. (eds.) Digital STS Handbook. Princeton University Princeton, NJ (2018) (in Press)","DOI":"10.2307\/j.ctvc77mp9.22"},{"key":"55_CR32","doi-asserted-by":"crossref","unstructured":"Sutherland, W., Jarrahi, M.H.: The gig economy and information infrastructure: the case of the digital nomad community. In: Proceedings of the ACM on Human-Computer Interaction, vol. 1 (2017)","DOI":"10.1145\/3134732"},{"key":"55_CR33","doi-asserted-by":"publisher","first-page":"111","DOI":"10.5465\/amd.2017.0034","volume":"3","author":"SR Barley","year":"2017","unstructured":"Barley, S.R., Bechky, B.A., Milliken, F.J.: The changing nature of work: careers, identities, and work lives in the 21st Century. Acad. Manage. Discoveries 3, 111\u2013115 (2017)","journal-title":"Acad. Manage. Discoveries"},{"key":"55_CR34","doi-asserted-by":"crossref","unstructured":"Eslami, M., Vaccaro, K., Karahalios, K., Hamilton, K.: \u201cBe careful; things can be worse than they appear\u201d: understanding biased algorithms and users\u2019 behavior around them in rating platforms. In: ICWSM, pp. 62\u201371 (2017)","DOI":"10.1609\/icwsm.v11i1.14898"},{"key":"55_CR35","doi-asserted-by":"crossref","unstructured":"Hann\u00e1k, A., Wagner, C., Garcia, D., Mislove, A., Strohmaier, M., Wilson, C.: Bias in online freelance marketplaces: evidence from TaskRabbit and Fiverr. In: CSCW, pp. 1914\u20131933 (2017)","DOI":"10.1145\/2998181.2998327"},{"key":"55_CR36","doi-asserted-by":"crossref","unstructured":"Lee, M.K.: Understanding perception of algorithmic decisions: fairness, trust, and emotion in response to algorithmic management. Big Data Soc. 5 (2018). http:\/\/doi.org\/10.1177\/2053951718756684","DOI":"10.1177\/2053951718756684"}],"container-title":["Lecture Notes in Computer Science","Information in Contemporary Society"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-15742-5_55","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,9,14]],"date-time":"2023-09-14T11:57:20Z","timestamp":1694692640000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-15742-5_55"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"ISBN":["9783030157418","9783030157425"],"references-count":36,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-15742-5_55","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019]]},"assertion":[{"value":"13 March 2019","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"iConference","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Information","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Washington, DC","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"31 March 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3 April 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"14","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"iconference2019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/ischools.org\/the-iconference\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Double-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"ConfTool","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"133","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"44","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"33","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"33% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"-","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}},{"value":"88 short papers were submitted in addition to the 133 full papers.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information"}}]}}