{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,25]],"date-time":"2025-12-25T07:24:05Z","timestamp":1766647445708,"version":"3.40.3"},"publisher-location":"Cham","reference-count":28,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030190330"},{"type":"electronic","value":"9783030190347"}],"license":[{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>Organizational management traditionally has taken care of all the important strategy, structure, and work-design decisions, as well as most of the ongoing decisions about work procedures. In large-scale corporations with many geographically distributed sites and high divisional detachment, such strategies are yet doomed to result in implementing irrelevant work methods and procedures that conflict with the local interests. As Tayloristic habits are disappearing, organizations willingly or unwillingly change their decision-making approaches to enable more participation and influence from the performers. These trends are associated with the rise of participation-based parallel structures, such as quality circles, task forces or communities of practice. In this paper, we present our findings from studying corporate-level communities by the means of a multi-case study at Ericsson. We found that the main hindrances are related to the limited decision-making authority of parallel structure, member selection and achieving representation across the organizational units. Our results suggest that parallel structures highly depend on the authority of the members within their local communities, and their ability to not only channel the dialog between the units they represent and the community, but also enable the active engagement of the unit in the community studies. As such, we believe that special attention shall be put on the ambassador role of the community members.<\/jats:p>","DOI":"10.1007\/978-3-030-19034-7_11","type":"book-chapter","created":{"date-parts":[[2019,5,10]],"date-time":"2019-05-10T23:08:11Z","timestamp":1557529691000},"page":"173-188","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Corporate-Level Communities at Ericsson: Parallel Organizational Structure for Fostering Alignment for Autonomy"],"prefix":"10.1007","author":[{"given":"Darja","family":"\u0160mite","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nils Brede","family":"Moe","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jonas","family":"Wigander","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hendrik","family":"Esser","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2019,4,27]]},"reference":[{"key":"11_CR1","doi-asserted-by":"crossref","unstructured":"Moe, N.B., Dings\u00f8yr, T.: Emerging research themes and updated research agenda for large-scale agile development: a summary of the 5th international workshop at XP2017. In: Proceedings of the XP2017 Scientific Workshops, p. 14. ACM (2017)","DOI":"10.1145\/3120459.3120474"},{"key":"11_CR2","unstructured":"Kahkonen, T.: Agile methods for large organizations-building communities of practice. In: Proceedings of the XP Conference, pp. 2\u201310. IEEE (2004)"},{"key":"11_CR3","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"86","DOI":"10.1007\/978-3-319-49094-6_6","volume-title":"Product-Focused Software Process Improvement","author":"HH Olsson","year":"2016","unstructured":"Olsson, H.H., Bosch, J.: No more bosses? In: Abrahamsson, P., Jedlitschka, A., Nguyen Duc, A., Felderer, M., Amasaki, S., Mikkonen, T. (eds.) PROFES 2016. LNCS, vol. 10027, pp. 86\u2013101. Springer, Cham (2016). https:\/\/doi.org\/10.1007\/978-3-319-49094-6_6"},{"issue":"8","key":"11_CR4","doi-asserted-by":"publisher","first-page":"853","DOI":"10.1016\/j.infsof.2011.11.006","volume":"54","author":"NB Moe","year":"2012","unstructured":"Moe, N.B., Aurum, A., Dyb\u00e5, T.: Challenges of shared decision-making: a multiple case study of agile software development. Inf. Softw. Technol. 54(8), 853\u2013865 (2012)","journal-title":"Inf. Softw. Technol."},{"key":"11_CR5","volume-title":"Mintzberg on Management: Inside Our Strange World of Organizations","author":"H Mintzberg","year":"1989","unstructured":"Mintzberg, H.: Mintzberg on Management: Inside Our Strange World of Organizations. The Free Press, New York City (1989)"},{"issue":"7","key":"11_CR6","doi-asserted-by":"publisher","first-page":"861","DOI":"10.1177\/0018726712448203","volume":"65","author":"JA Ingvaldsen","year":"2012","unstructured":"Ingvaldsen, J.A., Rolfsen, M.: Autonomous work groups and the challenge of inter-group coordination. Hum. Relat. 65(7), 861\u2013881 (2012)","journal-title":"Hum. Relat."},{"issue":"1","key":"11_CR7","first-page":"137","volume":"64","author":"H Takeuchi","year":"1986","unstructured":"Takeuchi, H., Nonaka, I.: The new product development game. Harvard Bus. Rev. 64(1), 137\u2013146 (1986)","journal-title":"Harvard Bus. Rev."},{"key":"11_CR8","unstructured":"Mohrman, S.A., Edward E.L.: Parallel participation structures. Public Adm. Q. 255\u2013272 (1989)"},{"issue":"4","key":"11_CR9","doi-asserted-by":"publisher","first-page":"42","DOI":"10.1016\/0090-2616(87)90043-X","volume":"15","author":"EE Lawler","year":"1987","unstructured":"Lawler, E.E., Mohrman, S.A.: Quality circles - after the honeymoon. Organ. Dyn. 15(4), 42\u201354 (1987)","journal-title":"Organ. Dyn."},{"key":"11_CR10","volume-title":"Cultivating Communities of Practice: A Guide to Managing Knowledge","author":"E Wenger","year":"2002","unstructured":"Wenger, E., McDermott, R.A., Snyder, W.: Cultivating Communities of Practice: A Guide to Managing Knowledge. Harvard Business Press, Boston (2002)"},{"issue":"5","key":"11_CR11","doi-asserted-by":"publisher","first-page":"410","DOI":"10.1109\/TSE.2005.53","volume":"31","author":"T Dyb\u00e5","year":"2005","unstructured":"Dyb\u00e5, T.: An empirical investigation of the key factors for success in software process improvement. IEEE Trans. Softw. Eng. 31(5), 410\u2013424 (2005)","journal-title":"IEEE Trans. Softw. Eng."},{"issue":"6","key":"11_CR12","doi-asserted-by":"publisher","first-page":"706","DOI":"10.1177\/00953999922019058","volume":"30","author":"G Zajac","year":"1999","unstructured":"Zajac, G., Bruhn, J.G.: The moral context of participation in planned organizational change and learning. Adm. Soc. 30(6), 706\u2013733 (1999)","journal-title":"Adm. Soc."},{"key":"11_CR13","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"159","DOI":"10.1007\/11908562_15","volume-title":"Software Process Improvement","author":"NB Moe","year":"2006","unstructured":"Moe, N.B., Dyb\u00e5, T.: Improving by involving: a case study in a small software company. In: Richardson, I., Runeson, P., Messnarz, R. (eds.) EuroSPI 2006. LNCS, vol. 4257, pp. 159\u2013170. Springer, Heidelberg (2006). https:\/\/doi.org\/10.1007\/11908562_15"},{"issue":"1","key":"11_CR14","doi-asserted-by":"publisher","first-page":"67","DOI":"10.1002\/(SICI)1099-1379(199801)19:1<67::AID-JOB827>3.0.CO;2-Y","volume":"19","author":"M Fenton-O\u2019Creevy","year":"1998","unstructured":"Fenton-O\u2019Creevy, M.: Employee involvement and the middle manager: evidence from a survey of organizations. J. Organ. Behav. 19(1), 67\u201384 (1998)","journal-title":"J. Organ. Behav."},{"issue":"1","key":"11_CR15","doi-asserted-by":"publisher","first-page":"8","DOI":"10.5465\/amr.1988.4306768","volume":"13","author":"JL Cotton","year":"1988","unstructured":"Cotton, J.L., Vollrath, D.A., Froggatt, K.L., Lengnickhall, M.L., Jennings, K.R.: Employee participation - diverse forms and different outcomes. Acad. Manag. Rev. 13(1), 8\u201322 (1988)","journal-title":"Acad. Manag. Rev."},{"issue":"5","key":"11_CR16","first-page":"66","volume":"30","author":"RE Purser","year":"1997","unstructured":"Purser, R.E., Cabana, S.: Involve employees at every level of strategic planning. Qual. Prog. 30(5), 66\u201371 (1997)","journal-title":"Qual. Prog."},{"key":"11_CR17","first-page":"2","volume":"12","author":"H Baumgartel","year":"1959","unstructured":"Baumgartel, H.: Using employee questionnaire results for improving organizations: the survey \u201cfeedback\u201d experiment. Kansas Bus. Rev. 12, 2\u20136 (1959)","journal-title":"Kansas Bus. Rev."},{"key":"11_CR18","doi-asserted-by":"publisher","first-page":"307","DOI":"10.1146\/annurev.psych.47.1.307","volume":"47","author":"RA Guzzo","year":"1996","unstructured":"Guzzo, R.A., Dickson, M.W.: Teams in organizations: recent research on performance and effectiveness. Annu. Rev. Psychol. 47, 307\u2013338 (1996)","journal-title":"Annu. Rev. Psychol."},{"issue":"2","key":"11_CR19","doi-asserted-by":"publisher","first-page":"212","DOI":"10.1109\/TSE.2007.70767","volume":"34","author":"T Dings\u00f8yr","year":"2008","unstructured":"Dings\u00f8yr, T., Moe, N.B.: The impact of employee participation on the use of an electronic process guide: a longitudinal case study. IEEE Trans. Softw. Eng. 34(2), 212\u2013225 (2008)","journal-title":"IEEE Trans. Softw. Eng."},{"key":"11_CR20","volume-title":"Process Improvement in Practice - A Handbook for IT Companies","author":"T Dyb\u00e5","year":"2004","unstructured":"Dyb\u00e5, T., Dings\u00f8yr, T., Moe, N.B.: Process Improvement in Practice - A Handbook for IT Companies. Kluwer, Boston (2004)"},{"key":"11_CR21","doi-asserted-by":"crossref","unstructured":"Millen, D.R., Fontaine, M.A.: Improving individual and organizational performance through communities of practice. In: Proceedings of the 2003 International ACM SIGGROUP Conference on Supporting Group Work, pp. 205\u2013211. ACM (2003)","DOI":"10.1145\/958160.958192"},{"issue":"4","key":"11_CR22","doi-asserted-by":"publisher","first-page":"6","DOI":"10.1108\/13673270610679336","volume":"10","author":"S Oliver","year":"2006","unstructured":"Oliver, S., Reddy Kandadi, K.: How to develop knowledge culture in organizations? A multiple case study of large distributed organizations. J. Knowl. Manag. 10(4), 6\u201324 (2006)","journal-title":"J. Knowl. Manag."},{"issue":"12","key":"11_CR23","doi-asserted-by":"publisher","first-page":"1556","DOI":"10.1016\/j.infsof.2014.06.008","volume":"56","author":"M Paasivaara","year":"2014","unstructured":"Paasivaara, M., Lassenius, C.: Communities of practice in a large distributed agile software development organization\u2013case Ericsson. Inf. Softw. Technol. 56(12), 1556\u20131577 (2014)","journal-title":"Inf. Softw. Technol."},{"issue":"6","key":"11_CR24","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1177\/8756972818798980","volume":"49","author":"T Dings\u00f8yr","year":"2018","unstructured":"Dings\u00f8yr, T., Moe, N.B., Seim, E.A.: Coordinating knowledge work in multiteam programs: findings from a large-scale agile development program. Project Manag. J. 49(6), 1\u201314 (2018)","journal-title":"Project Manag. J."},{"issue":"3","key":"11_CR25","first-page":"45","volume":"6","author":"NB Moe","year":"2018","unstructured":"Moe, N.B., Dings\u00f8yr, T., Rolland, K.: To schedule or not to schedule? An investigation of meetings as an inter-team coordination mechanism in large-scale agile software development. Int. J. Inf. Syst. Proj. Manag. 6(3), 45\u201359 (2018)","journal-title":"Int. J. Inf. Syst. Proj. Manag."},{"key":"11_CR26","volume-title":"Applications of Case Study Research","author":"RK Yin","year":"2003","unstructured":"Yin, R.K.: Applications of Case Study Research, 2nd edn. Sage Publications, Thousand Oaks (2003)","edition":"2"},{"key":"11_CR27","doi-asserted-by":"publisher","first-page":"51","DOI":"10.1109\/MS.2018.2886178","volume":"36","author":"D \u0160mite","year":"2019","unstructured":"\u0160mite, D., Moe, N.B., Levinta, G., Marcin, F.: Spotify guilds \u2013 cultivating knowledge sharing in large-scale agile organizations. IEEE Softw. 36, 51\u201357 (2019)","journal-title":"IEEE Softw."},{"issue":"4","key":"11_CR28","doi-asserted-by":"publisher","first-page":"69","DOI":"10.1145\/505248.505276","volume":"45","author":"DR Millen","year":"2002","unstructured":"Millen, D.R., Fontaine, M.A., Muller, M.J.: Understanding the benefit and costs of communities of practice. Commun. ACM 45(4), 69\u201373 (2002)","journal-title":"Commun. ACM"}],"container-title":["Lecture Notes in Business Information Processing","Agile Processes in Software Engineering and Extreme Programming"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-19034-7_11","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,3,12]],"date-time":"2024-03-12T13:41:33Z","timestamp":1710250893000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-19034-7_11"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"ISBN":["9783030190330","9783030190347"],"references-count":28,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-19034-7_11","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2019]]},"assertion":[{"value":"27 April 2019","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"XP","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Agile Software Development","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Montreal, QC","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Canada","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"21 May 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"25 May 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"xpu2019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.agilealliance.org\/xp2019\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"45","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"15","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"33% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}