{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,20]],"date-time":"2025-11-20T06:36:09Z","timestamp":1763620569939},"publisher-location":"Cham","reference-count":29,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030200398"},{"type":"electronic","value":"9783030200404"}],"license":[{"start":{"date-parts":[[2019,6,5]],"date-time":"2019-06-05T00:00:00Z","timestamp":1559692800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-20040-4_33","type":"book-chapter","created":{"date-parts":[[2019,6,4]],"date-time":"2019-06-04T19:03:17Z","timestamp":1559674997000},"page":"361-373","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Improving Usability with Think Aloud and Focus Group Methods. A Case Study: An Intelligent Police Patrolling System (I-Pat)"],"prefix":"10.1007","author":[{"given":"Tania","family":"Calle-Jimenez","sequence":"first","affiliation":[]},{"given":"Doris","family":"Tutillo-Sanchez","sequence":"additional","affiliation":[]},{"given":"Sandra","family":"Sanchez-Gordon","sequence":"additional","affiliation":[]},{"given":"Janio","family":"Jad\u00e1n-Guerrero","sequence":"additional","affiliation":[]},{"given":"Cesar","family":"Guevara","sequence":"additional","affiliation":[]},{"given":"Patricio","family":"Lara-Alvarez","sequence":"additional","affiliation":[]},{"given":"Patricia","family":"Acosta-Vargas","sequence":"additional","affiliation":[]},{"given":"Luis","family":"Salvador-Ullauri","sequence":"additional","affiliation":[]},{"given":"Isabel L.","family":"Nunes","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2019,6,5]]},"reference":[{"key":"33_CR1","unstructured":"ISO Standards: 9126 standard (2018). \n                    https:\/\/www.cse.unsw.edu.au\/cs3710\/PMmaterials\/"},{"key":"33_CR2","unstructured":"ISTQB: International software testing qualifications board, advanced level syllabus usability tester (2016). \n                    https:\/\/www.istqb.org\/"},{"key":"33_CR3","doi-asserted-by":"publisher","first-page":"163","DOI":"10.1016\/j.infsof.2015.01.004","volume":"61","author":"M Brhel","year":"2015","unstructured":"Brhel, M., Meth, H., Maedche, A., Werder, K.: Exploring principles of user-centered agile software development: a literature review. Inf. Softw. Technol. 61, 163\u2013181 (2015)","journal-title":"Inf. Softw. Technol."},{"key":"33_CR4","doi-asserted-by":"crossref","unstructured":"Pilco, H., Sanchez-Gordon, S., Calle-Jimenez, T., Rybarczyk, Y., Jad\u00e1n, J., Villarreal, S., Esparza, W., Acosta-Vargas, P., Guevara, C., Nunes, I.L.: Analysis and improvement of the usability of a tele-rehabilitation platform for hip surgery patients. In: International Conference on Applied Human Factors and Ergonomics, pp. 197\u2013209. Springer (2018)","DOI":"10.1007\/978-3-319-94334-3_21"},{"key":"33_CR5","unstructured":"Maniega-Legarda, D.: Aplicaci\u00f3n de criterios de usabilidad en sitios web: consejos y pautas para una correcta interpretaci\u00f3n. Observatorio TIC: REBIUN Red de Bibliotecas Universitarias (2006)"},{"key":"33_CR6","unstructured":"User Experience Professionals\u2019 Association: The usability body of knowledge (2018). \n                    https:\/\/www.usabilitybok.org\/think-aloud-testing"},{"key":"33_CR7","doi-asserted-by":"crossref","unstructured":"Guan, Z., Lee, S., Cuddihy, E., Ramey, J.: The validity of the stimulated retrospective think-aloud method as measured by eye tracking. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 1253\u20131262. ACM (2006)","DOI":"10.1145\/1124772.1124961"},{"key":"33_CR8","doi-asserted-by":"crossref","unstructured":"Olmsted-Hawala, E.L., Murphy, E.D., Hawala, S., Ashenfelter, K.T.: Think-aloud protocols: a comparison of three think-aloud protocols for use in testing data dissemination web sites for usability. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 2381\u20132390. ACM (2010)","DOI":"10.1145\/1753326.1753685"},{"key":"33_CR9","doi-asserted-by":"crossref","unstructured":"McDonald, S., McGarry, K., Willis, L.M.: Thinking-aloud about web navigation: the relationship between think-aloud instructions, task difficulty and performance. In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting, vol. 57, pp. 2037\u20132041. SAGE Publications, Los Angeles (2013)","DOI":"10.1177\/1541931213571455"},{"issue":"2","key":"33_CR10","doi-asserted-by":"publisher","first-page":"165","DOI":"10.1080\/01449290701773842","volume":"28","author":"M Hertzum","year":"2009","unstructured":"Hertzum, M., Hansen, K.D., Andersen, H.H.: Scrutinising usability evaluation: does thinking aloud affect behaviour and mental workload? Behav. Inf. Technol. 28(2), 165\u2013181 (2009)","journal-title":"Behav. Inf. Technol."},{"key":"33_CR11","volume-title":"Usability testing essentials: ready, set\u2026 test!","author":"CM Barnum","year":"2010","unstructured":"Barnum, C.M.: Usability testing essentials: ready, set\u2026 test!. Elsevier, Amsterdam (2010)"},{"issue":"4","key":"33_CR12","doi-asserted-by":"publisher","first-page":"311","DOI":"10.1109\/TPC.2006.885865","volume":"49","author":"MJ Haak Van Den","year":"2006","unstructured":"Van Den Haak, M.J., De Jong, M.D., Schellens, P.J.: Constructive interaction: an analysis of verbal interaction in a usability setting. IEEE Trans. Prof. Commun. 49(4), 311\u2013324 (2006)","journal-title":"IEEE Trans. Prof. Commun."},{"issue":"3","key":"33_CR13","doi-asserted-by":"publisher","first-page":"336","DOI":"10.1016\/j.ipm.2010.08.001","volume":"47","author":"S Makri","year":"2011","unstructured":"Makri, S., Blandford, A., Cox, A.L.: This is what im doing and why: methodological reflections on a naturalistic think-aloud study of interactive information behaviour. Inf. Process. Manage. 47(3), 336\u2013348 (2011)","journal-title":"Inf. Process. Manage."},{"key":"33_CR14","doi-asserted-by":"crossref","unstructured":"N\u00f8rgaard, M., Hornb\u00e6k, K.: What do usability evaluators do in practice? An explorative study of think-aloud testing. In: Proceedings of the 6th Conference on Designing Interactive Systems, pp. 209\u2013218. ACM (2006)","DOI":"10.1145\/1142405.1142439"},{"issue":"1","key":"33_CR15","doi-asserted-by":"publisher","first-page":"65","DOI":"10.1080\/0144929032000173951","volume":"23","author":"R Molich","year":"2004","unstructured":"Molich, R., Ede, M.R., Kaasgaard, K., Karyukin, B.: Comparative usability evaluation. Behav. Inf. Technol. 23(1), 65\u201374 (2004)","journal-title":"Behav. Inf. Technol."},{"key":"33_CR16","doi-asserted-by":"crossref","unstructured":"Gulliksen, J., Boivie, I., Persson, J., Hektor, A., Herulf, L.: Making a difference: a survey of the usability profession in Sweden. In: Proceedings of the Third Nordic-Conference on Human-Computer Interaction, pp. 207\u2013215. ACM (2004)","DOI":"10.1145\/1028014.1028046"},{"issue":"1","key":"33_CR17","doi-asserted-by":"publisher","first-page":"20","DOI":"10.1111\/2041-210X.12860","volume":"9","author":"TO Nyumba","year":"2018","unstructured":"Nyumba, T.O., Wilson, K., Derrick, C.J., Mukherjee, N.: The use of focus group discussion methodology: Insights from two decades of application in conservation. Methods Ecol. Evol. 9(1), 20\u201332 (2018)","journal-title":"Methods Ecol. Evol."},{"issue":"3","key":"33_CR18","doi-asserted-by":"publisher","first-page":"123","DOI":"10.12968\/ijtr.2008.15.3.28727","volume":"15","author":"P Plummer-D\u2019Amato","year":"2008","unstructured":"Plummer-D\u2019Amato, P.: Focus group methodology part 2: considerations for analysis. Int. J. Ther. Rehabil. 15(3), 123\u2013129 (2008)","journal-title":"Int. J. Ther. Rehabil."},{"issue":"3","key":"33_CR19","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1177\/160940690900800301","volume":"8","author":"AJ Onwuegbuzie","year":"2009","unstructured":"Onwuegbuzie, A.J., Dickinson, W.B., Leech, N.L., Zoran, A.G.: A qualitative framework for collecting and analyzing data in focus group research. Int. J. Qual. Methods 8(3), 1\u201321 (2009)","journal-title":"Int. J. Qual. Methods"},{"key":"33_CR20","doi-asserted-by":"crossref","unstructured":"Kontio, J., Lehtola, L., Bragge, J.: Using the focus group method in software engineering: obtaining practitioner and user experiences. In: Proceedings. 2004 International Symposium on Empirical Software Engineering, ISESE 2004, pp. 271\u2013280. IEEE (2004)","DOI":"10.1109\/ISESE.2004.1334914"},{"key":"33_CR21","unstructured":"Sunikka, A.: Usability evaluation of the helsinki school of economics website. Master\u2019s thesis (2004)"},{"issue":"1","key":"33_CR22","doi-asserted-by":"publisher","first-page":"94","DOI":"10.1109\/52.566434","volume":"14","author":"J Nielsen","year":"1997","unstructured":"Nielsen, J.: The use and misuse of focus groups. IEEE Softw. 14(1), 94\u201395 (1997)","journal-title":"IEEE Softw."},{"key":"33_CR23","unstructured":"Obeso, M.E.A., Lovelle, J.M.C., Prieto, A.B.M.: Metodolog\u00eda de medici\u00f3n y evaluaci\u00f3n de la usabilidad en sitios web educativos. Universidad de Oviedo (2005)"},{"key":"33_CR24","doi-asserted-by":"crossref","unstructured":"Guevara, C., Jadan, J., Zapata, C., Mart\u00ednez, L., Pozo, J., Manjarres, E.: Model of dynamic routes for intelligent police patrolling. In: Multidisciplinary Digital Publishing Institute Proceedings, vol. 2, p. 1214 (2018)","DOI":"10.3390\/proceedings2191214"},{"issue":"4","key":"33_CR25","doi-asserted-by":"publisher","first-page":"153","DOI":"10.4103\/japtr.JAPTR_320_18","volume":"9","author":"MRM Habibi","year":"2018","unstructured":"Habibi, M.R.M., Khajouei, R., Eslami, S., Jangi, M., Ghalibaf, A.K., Zangouei, S., et al.: Usability testing of bed information management system: a think-aloud method. J. Adv. Pharm. Technol. Res. 9(4), 153 (2018)","journal-title":"J. Adv. Pharm. Technol. Res."},{"key":"33_CR26","unstructured":"Harper, B.D., Norman, K.L.: Improving user satisfaction: the questionnaire for user interaction satisfaction version 5.5. In: Proceedings of the 1st Annual Mid-Atlantic Human Factors Conference, pp. 224\u2013228 (1993)"},{"issue":"2","key":"33_CR27","first-page":"175","volume":"5","author":"T Arh","year":"2008","unstructured":"Arh, T., Blazic, B.J.: A case study of usability testing-the sumi evaluation approach of the educanext portal. WSEAS Trans. Inf. Sci. Appl. 5(2), 175\u2013181 (2008)","journal-title":"WSEAS Trans. Inf. Sci. Appl."},{"issue":"194","key":"33_CR28","first-page":"4","volume":"189","author":"J Brooke","year":"1996","unstructured":"Brooke, J., et al.: Sus-a quick and dirty usability scale. Usabil. Eval. Ind. 189(194), 4\u20137 (1996)","journal-title":"Usabil. Eval. Ind."},{"key":"33_CR29","first-page":"1","volume":"54","author":"J Nielsen","year":"1995","unstructured":"Nielsen, J.: Severity ratings for usability problems. Pap. Essays 54, 1\u20132 (1995)","journal-title":"Pap. Essays"}],"container-title":["Advances in Intelligent Systems and Computing","Advances in Human Factors and Systems Interaction"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-20040-4_33","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,6,4]],"date-time":"2019-06-04T19:06:09Z","timestamp":1559675169000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-20040-4_33"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,6,5]]},"ISBN":["9783030200398","9783030200404"],"references-count":29,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-20040-4_33","relation":{},"ISSN":["2194-5357","2194-5365"],"issn-type":[{"type":"print","value":"2194-5357"},{"type":"electronic","value":"2194-5365"}],"subject":[],"published":{"date-parts":[[2019,6,5]]},"assertion":[{"value":"5 June 2019","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"AHFE","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Applied Human Factors and Ergonomics","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Washington D.C., DC","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"28 July 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"10","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"ahfe2019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.ahfe2019.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}