{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,12]],"date-time":"2026-02-12T15:55:41Z","timestamp":1770911741707,"version":"3.50.1"},"publisher-location":"Cham","reference-count":44,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783030266189","type":"print"},{"value":"9783030266196","type":"electronic"}],"license":[{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"DOI":"10.1007\/978-3-030-26619-6_26","type":"book-chapter","created":{"date-parts":[[2019,8,22]],"date-time":"2019-08-22T23:12:33Z","timestamp":1566515553000},"page":"402-418","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":12,"title":["Business Process Improvement Activities: Differences in Organizational Size, Culture, and Resources"],"prefix":"10.1007","author":[{"given":"Iris","family":"Beerepoot","sequence":"first","affiliation":[]},{"given":"Inge","family":"van de Weerd","sequence":"additional","affiliation":[]},{"given":"Hajo A.","family":"Reijers","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2019,7,23]]},"reference":[{"key":"26_CR1","doi-asserted-by":"publisher","first-page":"129","DOI":"10.2753\/MIS0742-1222270405","volume":"27","author":"K Altinkemer","year":"2011","unstructured":"Altinkemer, K., Ozcelik, Y., Ozdemir, Z.D.: Productivity and performance effects of business process reengineering: a firm-level analysis. J. Manag. Inf. Syst. 27, 129\u2013162 (2011)","journal-title":"J. Manag. Inf. Syst."},{"key":"26_CR2","doi-asserted-by":"publisher","first-page":"43","DOI":"10.1007\/s12599-015-0417-x","volume":"58","author":"RJB Vanwersch","year":"2016","unstructured":"Vanwersch, R.J.B., et al.: A critical evaluation and framework of business process improvement methods. Bus. Inf. Syst. Eng. 58, 43\u201353 (2016)","journal-title":"Bus. Inf. Syst. Eng."},{"key":"26_CR3","doi-asserted-by":"crossref","unstructured":"Gross, S., Malinova, M., Mendling, J.: Navigating through the maze of business process change methods. In: Proceedings of the 52nd Hawaii International Conference on System Sciences (2019)","DOI":"10.24251\/HICSS.2019.754"},{"key":"26_CR4","doi-asserted-by":"publisher","first-page":"530","DOI":"10.1108\/BPMJ-06-2013-0074","volume":"20","author":"J Vom Brocke","year":"2014","unstructured":"Vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., Viaene, S.: Ten principles of good business process management. Bus. Process Manag. J. 20, 530\u2013548 (2014)","journal-title":"Bus. Process Manag. J."},{"key":"26_CR5","doi-asserted-by":"publisher","first-page":"238","DOI":"10.5465\/amr.2003.9416096","volume":"28","author":"MJ Benner","year":"2003","unstructured":"Benner, M.J., Tushman, M.L.: Exploitation, exploration, and process management: the productivity dilemma revisited. Acad. Manag. Rev. 28, 238\u2013256 (2003)","journal-title":"Acad. Manag. Rev."},{"key":"26_CR6","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"480","DOI":"10.1007\/978-3-319-98648-7_28","volume-title":"Business Process Management","author":"M-S Denner","year":"2018","unstructured":"Denner, M.-S., R\u00f6glinger, M., Schmiedel, T., Stelzl, K., Wehking, C.: How context-aware are extant BPM methods? - development of an assessment scheme. In: Weske, M., Montali, M., Weber, I., vom Brocke, J. (eds.) BPM 2018. LNCS, vol. 11080, pp. 480\u2013495. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-319-98648-7_28"},{"key":"26_CR7","doi-asserted-by":"publisher","first-page":"47","DOI":"10.1504\/IJBPIM.2008.019347","volume":"3","author":"M Rosemann","year":"2008","unstructured":"Rosemann, M., Recker, J.C., Flender, C.: Contextualisation of business processes. Int. J. Bus. Process Integr. Manag. 3, 47\u201360 (2008)","journal-title":"Int. J. Bus. Process Integr. Manag."},{"key":"26_CR8","doi-asserted-by":"publisher","first-page":"486","DOI":"10.1016\/j.ijinfomgt.2015.10.002","volume":"36","author":"J vom Brocke","year":"2016","unstructured":"vom Brocke, J., Zelt, S., Schmiedel, T.: On the role of context in business process management. Int. J. Inf. Manag. 36, 486\u2013495 (2016)","journal-title":"Int. J. Inf. Manag."},{"key":"26_CR9","doi-asserted-by":"publisher","first-page":"55","DOI":"10.2307\/249742","volume":"21","author":"WJ Kettinger","year":"1997","unstructured":"Kettinger, W.J., Teng, J.T.C., Guha, S.: Business process change: a study of methodologies, techniques, and tools. MIS Q. 21, 55\u201380 (1997)","journal-title":"MIS Q."},{"key":"26_CR10","doi-asserted-by":"publisher","first-page":"22","DOI":"10.1109\/65.313011","volume":"8","author":"BN Schilit","year":"1994","unstructured":"Schilit, B.N., Theimer, M.M.: Disseminating active map information to mobile hosts. IEEE Netw. 8, 22\u201332 (1994)","journal-title":"IEEE Netw."},{"key":"26_CR11","unstructured":"Ploesser, K., Recker, J.C.: Context-aware methods for process modeling. In: Business Process Modeling: Software Engineering, Analysis and Applications, pp. 117\u2013134. Nova Publishers (2011)"},{"key":"26_CR12","doi-asserted-by":"publisher","first-page":"61","DOI":"10.1504\/IJBPIM.2008.019348","volume":"3","author":"CW G\u00fcnther","year":"2008","unstructured":"G\u00fcnther, C.W., Rinderle-Ma, S., Reichert, M., Van Der Aalst, W.M.P., Recker, J.: Using process mining to learn from process changes in evolutionary systems. Int. J. Bus. Process Integr. Manag. Spec. Issue Bus. Process Flex. 3, 61\u201378 (2008)","journal-title":"Int. J. Bus. Process Integr. Manag. Spec. Issue Bus. Process Flex."},{"key":"26_CR13","doi-asserted-by":"publisher","first-page":"181","DOI":"10.1108\/14637151011018001","volume":"16","author":"J Recker","year":"2010","unstructured":"Recker, J.: Opportunities and constraints: the current struggle with BPMN. Bus. Process Manag. J. 16, 181\u2013201 (2010)","journal-title":"Bus. Process Manag. J."},{"key":"26_CR14","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"61","DOI":"10.1007\/978-3-642-20511-8_6","volume-title":"Business Process Management Workshops","author":"C Hahn","year":"2011","unstructured":"Hahn, C., Recker, J., Mendling, J.: An exploratory study of IT-enabled collaborative process modeling. In: zur Muehlen, M., Su, J. (eds.) BPM 2010. LNBIP, vol. 66, pp. 61\u201372. Springer, Heidelberg (2011). https:\/\/doi.org\/10.1007\/978-3-642-20511-8_6"},{"key":"26_CR15","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"145","DOI":"10.1007\/11841760_11","volume-title":"Business Process Management","author":"F Puhlmann","year":"2006","unstructured":"Puhlmann, F., Weske, M.: Investigations on soundness regarding lazy activities. In: Dustdar, S., Fiadeiro, J.L., Sheth, Amit P. (eds.) BPM 2006. LNCS, vol. 4102, pp. 145\u2013160. Springer, Heidelberg (2006). https:\/\/doi.org\/10.1007\/11841760_11"},{"key":"26_CR16","doi-asserted-by":"publisher","first-page":"85","DOI":"10.1504\/IJBPIM.2008.020972","volume":"3","author":"I Weber","year":"2008","unstructured":"Weber, I., Haller, J., Mulle, J.A.: Automated derivation of executable business processes from choreographies in virtual organisations. Int. J. Bus. Process Integr. Manag. 3, 85 (2008)","journal-title":"Int. J. Bus. Process Integr. Manag."},{"key":"26_CR17","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1016\/j.mnl.2010.05.009","volume":"8","author":"C Lalley","year":"2010","unstructured":"Lalley, C., Malloch, K.: Workarounds: the hidden pathway to excellence. Nurse Lead. 8, 29\u201332 (2010)","journal-title":"Nurse Lead."},{"key":"26_CR18","unstructured":"Safadi, H., Faraj, S.: The role of workarounds during an opensource electronic medical record system implementation. In: ICIS 2010 Proceedings, St. Louis (2010)"},{"key":"26_CR19","unstructured":"Beerepoot, I., Van De Weerd, I.: Prevent, redesign, adopt or ignore: improving healthcare using knowledge of workarounds. In: ECIS 2018 (2018)"},{"key":"26_CR20","volume-title":"Case Study Research and Applications: Design and Methods","author":"RK Yin","year":"2017","unstructured":"Yin, R.K.: Case Study Research and Applications: Design and Methods. Sage Publications, Thousand Oaks (2017)"},{"key":"26_CR21","doi-asserted-by":"publisher","first-page":"532","DOI":"10.5465\/amr.1989.4308385","volume":"14","author":"KM Eisenhardt","year":"1989","unstructured":"Eisenhardt, K.M.: Building theories from case study research. Acad. Manag. Rev. 14, 532\u2013550 (1989)","journal-title":"Acad. Manag. Rev."},{"key":"26_CR22","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"354","DOI":"10.1007\/11538394_24","volume-title":"Business Process Management","author":"R Lenz","year":"2005","unstructured":"Lenz, R., Reichert, M.: IT support for healthcare processes. In: van der Aalst, W.M.P., Benatallah, B., Casati, F., Curbera, F. (eds.) BPM 2005. LNCS, vol. 3649, pp. 354\u2013363. Springer, Heidelberg (2005). https:\/\/doi.org\/10.1007\/11538394_24"},{"key":"26_CR23","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"593","DOI":"10.1007\/978-3-642-12186-9_57","volume-title":"Business Process Management Workshops","author":"HA Reijers","year":"2010","unstructured":"Reijers, H.A., Russell, N., van der Geer, S., Krekels, G.A.M.: Workflow for healthcare: a methodology for realizing flexible medical treatment processes. In: Rinderle-Ma, S., Sadiq, S., Leymann, F. (eds.) BPM 2009. LNBIP, vol. 43, pp. 593\u2013604. Springer, Heidelberg (2010). https:\/\/doi.org\/10.1007\/978-3-642-12186-9_57"},{"key":"26_CR24","unstructured":"Moody, D.L.: The method evaluation model: a theoretical model for validating information systems design methods. In: ECIS 2003 Proceedings, p. 79 (2003)"},{"key":"26_CR25","doi-asserted-by":"publisher","first-page":"345","DOI":"10.1016\/j.jom.2009.11.009","volume":"28","author":"J Jayaram","year":"2010","unstructured":"Jayaram, J., Ahire, S.L., Dreyfus, P.: Contingency relationships of firm size, TQM duration, unionization, and industry context on TQM implementation: a focus on total effects. J. Oper. Manag. 28, 345\u2013356 (2010)","journal-title":"J. Oper. Manag."},{"key":"26_CR26","doi-asserted-by":"publisher","first-page":"129","DOI":"10.1016\/S0272-6963(02)00108-0","volume":"21","author":"R Shah","year":"2003","unstructured":"Shah, R., Ward, P.T.: Lean manufacturing: context, practice bundles, and performance. J. Oper. Manag. 21, 129\u2013149 (2003)","journal-title":"J. Oper. Manag."},{"key":"26_CR27","doi-asserted-by":"publisher","first-page":"975","DOI":"10.1016\/j.im.2006.09.003","volume":"43","author":"G Lee","year":"2006","unstructured":"Lee, G., Xia, W.: Organizational size and IT innovation adoption: a meta-analysis. Inf. Manag. 43, 975\u2013985 (2006)","journal-title":"Inf. Manag."},{"key":"26_CR28","series-title":"International Handbooks on Information Systems","doi-asserted-by":"publisher","first-page":"649","DOI":"10.1007\/978-3-642-45103-4_27","volume-title":"Handbook on Business Process Management 2","author":"T Schmiedel","year":"2015","unstructured":"Schmiedel, T., vom Brocke, J., Recker, J.: Culture in business process management: how cultural values determine BPM success. In: vom Brocke, J., Rosemann, M. (eds.) Handbook on Business Process Management 2. IHIS, pp. 649\u2013663. Springer, Heidelberg (2015). https:\/\/doi.org\/10.1007\/978-3-642-45103-4_27"},{"key":"26_CR29","doi-asserted-by":"publisher","first-page":"292","DOI":"10.1108\/14637151311308321","volume":"19","author":"T Schmiedel","year":"2013","unstructured":"Schmiedel, T., vom Brocke, J., Recker, J.: Which cultural values matter to business process management? Results from a global Delphi study. Bus. Process Manag. J. 19, 292\u2013317 (2013)","journal-title":"Bus. Process Manag. J."},{"key":"26_CR30","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"291","DOI":"10.1007\/978-3-642-40176-3_25","volume-title":"Business Process Management","author":"C Thiemich","year":"2013","unstructured":"Thiemich, C., Puhlmann, F.: An agile BPM project methodology. In: Daniel, F., Wang, J., Weber, B. (eds.) BPM 2013. LNCS, vol. 8094, pp. 291\u2013306. Springer, Heidelberg (2013). https:\/\/doi.org\/10.1007\/978-3-642-40176-3_25"},{"key":"26_CR31","doi-asserted-by":"publisher","DOI":"10.4135\/9781452229249","volume-title":"The Contingency Theory of Organizations","author":"L Donaldson","year":"2001","unstructured":"Donaldson, L.: The Contingency Theory of Organizations. Sage, Thousand Oaks (2001)"},{"key":"26_CR32","doi-asserted-by":"publisher","first-page":"377","DOI":"10.1108\/14637151011049412","volume":"16","author":"B Niehaves","year":"2010","unstructured":"Niehaves, B.: Open process innovation: the impact of personnel resource scarcity on the involvement of customers and consultants in public sector BPM. Bus. Process Manag. J. 16, 377\u2013393 (2010)","journal-title":"Bus. Process Manag. J."},{"key":"26_CR33","doi-asserted-by":"publisher","first-page":"547","DOI":"10.1016\/j.jbusres.2011.02.020","volume":"65","author":"AR Wheeler","year":"2012","unstructured":"Wheeler, A.R., Halbesleben, J.R.B., Harris, K.J.: How job-level HRM effectiveness influences employee intent to turnover and workarounds in hospitals. J. Bus. Res. 65, 547\u2013554 (2012)","journal-title":"J. Bus. Res."},{"key":"26_CR34","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1177\/1356262214556550","volume":"20","author":"A Blandford","year":"2014","unstructured":"Blandford, A., Furniss, D., Vincent, C.: Patient safety and interactive medical devices: realigning work as imagined and work as done. Clin. Risk 20, 107\u2013110 (2014)","journal-title":"Clin. Risk"},{"key":"26_CR35","doi-asserted-by":"crossref","unstructured":"Park, S.Y., Chen, Y.: Adaptation as design: learning from an EMR deployment study. In: Proceedings of the Conference on Human Factors in Computing Systems, Austin, TX, pp. 2097\u20132106 (2012)","DOI":"10.1145\/2207676.2208361"},{"key":"26_CR36","doi-asserted-by":"publisher","first-page":"1004","DOI":"10.1080\/10410236.2016.1196422","volume":"32","author":"AK Barrett","year":"2017","unstructured":"Barrett, A.K., Stephens, K.K.: Making electronic health records (EHRs) work: informal talk and workarounds in healthcare organizations. Health Commun. 32, 1004\u20131013 (2017)","journal-title":"Health Commun."},{"key":"26_CR37","doi-asserted-by":"publisher","first-page":"643","DOI":"10.1016\/j.ijinfomgt.2015.06.004","volume":"35","author":"J Malaurent","year":"2015","unstructured":"Malaurent, J., Avison, D.: From an apparent failure to a success story: ERP in China - post implementation. Int. J. Inf. Manag. 35, 643\u2013646 (2015)","journal-title":"Int. J. Inf. Manag."},{"key":"26_CR38","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1007\/978-3-642-15618-2_6","volume-title":"Business Process Management","author":"HA Reijers","year":"2010","unstructured":"Reijers, H.A., van Wijk, S., Mutschler, B., Leurs, M.: BPM in practice: who is doing what? In: Hull, R., Mendling, J., Tai, S. (eds.) BPM 2010. LNCS, vol. 6336, pp. 45\u201360. Springer, Heidelberg (2010). https:\/\/doi.org\/10.1007\/978-3-642-15618-2_6"},{"key":"26_CR39","first-page":"1","volume":"12","author":"R Burlton","year":"2011","unstructured":"Burlton, R.: BPM critical success factors lessons learned from successful BPM organizations. Bus. Rules J. 12, 1\u20136 (2011)","journal-title":"Bus. Rules J."},{"key":"26_CR40","unstructured":"Ravesteyn, P., Jansen, S.: A situational implementation method for business process management systems. In: AMCIS 2009 Proceedings, p. 632 (2009)"},{"key":"26_CR41","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/978-3-319-08222-6_1","volume-title":"Asia Pacific Business Process Management","author":"M Rosemann","year":"2014","unstructured":"Rosemann, M.: Proposals for future BPM research directions. In: Ouyang, C., Jung, J.-Y. (eds.) AP-BPM 2014. LNBIP, vol. 181, pp. 1\u201315. Springer, Cham (2014). https:\/\/doi.org\/10.1007\/978-3-319-08222-6_1"},{"key":"26_CR42","unstructured":"Rosemann, M., de Bruin, T.: Towards a business process management maturity model. In: ECIS 2005 Proceedings, p. 37 (2005)"},{"key":"26_CR43","doi-asserted-by":"publisher","first-page":"28","DOI":"10.1016\/j.ijinfomgt.2009.03.001","volume":"30","author":"R Malhotra","year":"2010","unstructured":"Malhotra, R., Temponi, C.: Critical decisions for ERP integration: small business issues. Int. J. Inf. Manag. 30, 28\u201337 (2010)","journal-title":"Int. J. Inf. Manag."},{"key":"26_CR44","doi-asserted-by":"publisher","first-page":"371","DOI":"10.1108\/02656719910266541","volume":"16","author":"R Germain","year":"1999","unstructured":"Germain, R., Spears, N.: Quality management and its relationship with organizational context and design. Int. J. Qual. Reliab. Manag. 16, 371\u2013392 (1999)","journal-title":"Int. J. Qual. Reliab. Manag."}],"container-title":["Lecture Notes in Computer Science","Business Process Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-26619-6_26","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,8,23]],"date-time":"2024-08-23T18:18:51Z","timestamp":1724437131000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-26619-6_26"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"ISBN":["9783030266189","9783030266196"],"references-count":44,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-26619-6_26","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019]]},"assertion":[{"value":"23 July 2019","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"BPM","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Business Process Management","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Vienna","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Austria","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 September 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"6 September 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"17","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"bpm2019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/bpm2019.ai.wu.ac.at\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"115","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"23","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"20% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"5","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"In addition, 13 papers were published from the BPM forum","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}