{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T09:57:20Z","timestamp":1743155840010,"version":"3.40.3"},"publisher-location":"Cham","reference-count":54,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030266424"},{"type":"electronic","value":"9783030266431"}],"license":[{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"DOI":"10.1007\/978-3-030-26643-1_13","type":"book-chapter","created":{"date-parts":[[2019,8,22]],"date-time":"2019-08-22T23:03:05Z","timestamp":1566514985000},"page":"211-227","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Process Performance Measurement System Characteristics: An Empirically Validated Framework"],"prefix":"10.1007","author":[{"given":"A. W. J. C.","family":"Abeygunasekera","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Wasana","family":"Bandara","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Moe T.","family":"Wynn","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ogan","family":"Yigitbasioglu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2019,7,17]]},"reference":[{"issue":"1","key":"13_CR1","doi-asserted-by":"publisher","first-page":"281","DOI":"10.1016\/j.ijpe.2013.07.011","volume":"146","author":"C Bai","year":"2013","unstructured":"Bai, C., Sarkis, J.: A grey-based DEMATEL model for evaluating business process management critical success factors. Int. J. Prod. Econ. 146(1), 281\u2013292 (2013)","journal-title":"Int. J. Prod. Econ."},{"key":"13_CR2","unstructured":"Alibabaei, A., Bandara, W., Aghdasi, M.: Means of achieving business process management success factors. In: Proceedings of the 4th Mediterranean conference on information systems. Department of Management Science & Technology, Athens University of Economics and Business (2009)"},{"issue":"2","key":"13_CR3","doi-asserted-by":"publisher","first-page":"125","DOI":"10.1016\/j.ijinfomgt.2009.07.003","volume":"30","author":"P Trkman","year":"2010","unstructured":"Trkman, P.: The critical success factors of business process management. Int. J. Inf. Manag. 30(2), 125\u2013134 (2010)","journal-title":"Int. J. Inf. Manag."},{"issue":"1","key":"13_CR4","first-page":"117","volume":"17","author":"VB Vuksic","year":"2015","unstructured":"Vuksic, V.B., Glavan, L.M., Susa, D.: The role of process performance measurement in BPM adoption outcomes in Croatia. Econ. Bus. Rev. Central South - Eastern Europe 17(1), 117\u2013150 (2015)","journal-title":"Econ. Bus. Rev. Central South - Eastern Europe"},{"issue":"1","key":"13_CR5","doi-asserted-by":"publisher","first-page":"67","DOI":"10.1080\/0954412007035","volume":"11","author":"P Kueng","year":"2000","unstructured":"Kueng, P.: Process performance measurement system: a tool to support process-based organizations. Total Qual. Manag. 11(1), 67\u201385 (2000)","journal-title":"Total Qual. Manag."},{"key":"13_CR6","unstructured":"Tregear, R.: Putting Process at the Center of Business Management. BPTrends September 2013, pp. 1\u201313 (2013)"},{"issue":"3","key":"13_CR7","doi-asserted-by":"publisher","first-page":"111","DOI":"10.1002\/kpm.1388","volume":"19","author":"C Minonne","year":"2012","unstructured":"Minonne, C., Turner, G.: Business process management - are you ready for the future? Knowl. Process Manag. 19(3), 111\u2013120 (2012)","journal-title":"Knowl. Process Manag."},{"issue":"3","key":"13_CR8","doi-asserted-by":"publisher","first-page":"745","DOI":"10.1108\/BPMJ-12-2016-0235","volume":"24","author":"AWJC Abeygunasekera","year":"2018","unstructured":"Abeygunasekera, A.W.J.C., Bandara, W., Wynn, M., Yigitbasioglu, O.: Nexus between Business Process Management (BPM) and accounting: a literature review and future research directions. Bus. Process Manag. J. 24(3), 745\u2013770 (2018)","journal-title":"Bus. Process Manag. J."},{"issue":"3","key":"13_CR9","doi-asserted-by":"publisher","first-page":"535","DOI":"10.1108\/14637151311319941","volume":"19","author":"KK Choong","year":"2013","unstructured":"Choong, K.K.: Are PMS meeting the measurement needs of BPM? A literature review. Bus. Process Manag. J. 19(3), 535\u2013574 (2013)","journal-title":"Bus. Process Manag. J."},{"key":"13_CR10","unstructured":"vom Brocke, J., Sonnenberg C.: Process Management and Accounting-An Overdue Take on Measuring the Economic Value of Business Processes. Class Notes: BPM and Education and Research (2014)"},{"issue":"4","key":"13_CR11","doi-asserted-by":"publisher","first-page":"376","DOI":"10.1108\/17465261211272148","volume":"7","author":"T Hernaus","year":"2012","unstructured":"Hernaus, T., Bach, M.P., Vuksic, V.B.: Influence of strategic approach to BPM on financial and non-financial performance. Baltic J. Manag. 7(4), 376\u2013396 (2012)","journal-title":"Baltic J. Manag."},{"key":"13_CR12","unstructured":"Tregear, R.: Practical Process: Measuring Processes. BPTrends November 2012, pp. 1\u20139 (2012)"},{"issue":"4","key":"13_CR13","doi-asserted-by":"publisher","first-page":"613","DOI":"10.1016\/j.ijinfomgt.2013.03.008","volume":"33","author":"VB Vuksic","year":"2013","unstructured":"Vuksic, V.B., Bach, M.P., Popovic, A.: Supporting performance management with business process management and business intelligence: a case analysis of integration and orchestration. Int. J. Inf. Manag. 33(4), 613\u2013619 (2013)","journal-title":"Int. J. Inf. Manag."},{"key":"13_CR14","doi-asserted-by":"crossref","unstructured":"Edson, P.D.L., Gouvea da Costa, S.E., Angelis, J.J., Munik, J.: Performance measurement systems: a consensual analysis of their roles. Int. J. Prod. Econ. 146(2), 524\u2013542 (2013)","DOI":"10.1016\/j.ijpe.2012.05.007"},{"key":"13_CR15","doi-asserted-by":"crossref","unstructured":"Lacerda, R.T.D.O., Ensslin, L., Ensslin, S.R., Knoff, L., Martins, D.J.C.: Research opportunities in business process management and performance measurement from a constructivist view. Knowl. Process Manag. 23(1), 18\u201330 (2016)","DOI":"10.1002\/kpm.1495"},{"issue":"12","key":"13_CR16","doi-asserted-by":"publisher","first-page":"1411","DOI":"10.1108\/01443570010353086","volume":"20","author":"ME Kuwaiti","year":"2000","unstructured":"Kuwaiti, M.E., Kay, J.M.: The role of performance measurement in business process re-engineering. Int. J. Oper. Prod. Manag. 20(12), 1411\u20131426 (2000)","journal-title":"Int. J. Oper. Prod. Manag."},{"issue":"2","key":"13_CR17","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1108\/BPMJ-12-2012-0136","volume":"20","author":"C Sonnenberg","year":"2014","unstructured":"Sonnenberg, C., vom Brocke, J.: The missing link between BPM and accounting. Bus. Process Manag. J. 20(2), 213\u2013246 (2014)","journal-title":"Bus. Process Manag. J."},{"issue":"5","key":"13_CR18","doi-asserted-by":"publisher","first-page":"522","DOI":"10.1108\/01443579710167230","volume":"17","author":"US Bititci","year":"1997","unstructured":"Bititci, U.S., Carrie, A.S., McDevitt, L.: Integrated performance measurement systems: a development guide. Int. J. Oper. Prod. Manag. 17(5), 522\u2013534 (1997)","journal-title":"Int. J. Oper. Prod. Manag."},{"issue":"12","key":"13_CR19","doi-asserted-by":"publisher","first-page":"1287","DOI":"10.1108\/01443571111187457","volume":"31","author":"A Tung","year":"2011","unstructured":"Tung, A., Baird, K., Schoch, H.P.: Factors influencing the effectiveness of performance measurement systems. Int. J. Oper. Prod. Manag. 31(12), 1287\u20131310 (2011)","journal-title":"Int. J. Oper. Prod. Manag."},{"issue":"5","key":"13_CR20","doi-asserted-by":"publisher","first-page":"179","DOI":"10.1108\/EUM0000000005677","volume":"50","author":"D Amaratunga","year":"2001","unstructured":"Amaratunga, D., Baldry, D., Sarshar, M.: Process improvement through performance measurement: the balanced scorecard methodology. Work Study 50(5), 179\u2013188 (2001)","journal-title":"Work Study"},{"issue":"8","key":"13_CR21","doi-asserted-by":"publisher","first-page":"784","DOI":"10.1108\/01443570710763778","volume":"27","author":"M Franco-Santos","year":"2007","unstructured":"Franco-Santos, M., et al.: Towards a definition of a business performance measurement system. Int. J. Oper. Prod. Manag. 27(8), 784\u2013801 (2007)","journal-title":"Int. J. Oper. Prod. Manag."},{"key":"13_CR22","unstructured":"Keathley, H., Du, R., Olliges, K.: Review of performance measurement practices in military and government sectors. In: Industrial and Systems Engineering Research Conference, Nashville, Tenn, pp. 1087\u20131096 (2015)"},{"issue":"12","key":"13_CR23","first-page":"20","volume":"45","author":"GB Beckley","year":"1994","unstructured":"Beckley, G.B.: Metrics for continuous improvement: tapping the potential of legacy systems. J. Syst. Manag. 45(12), 20\u201321 (1994)","journal-title":"J. Syst. Manag."},{"issue":"3","key":"13_CR24","first-page":"149","volume":"58","author":"P Kueng","year":"1999","unstructured":"Kueng, P., Krahn, A.J.W.: Building a process performance measurement system: some early experiences. J. Sci. Ind. Res. 58(3), 149\u2013159 (1999)","journal-title":"J. Sci. Ind. Res."},{"issue":"3","key":"13_CR25","doi-asserted-by":"publisher","first-page":"28","DOI":"10.1108\/eb054417","volume":"21","author":"TJ Housel","year":"1993","unstructured":"Housel, T.J., Morris, C.J., Westland, C.: Business process reengineering at Pacific Bell. Plan. Rev. 21(3), 28\u201333 (1993)","journal-title":"Plan. Rev."},{"issue":"2","key":"13_CR26","doi-asserted-by":"publisher","first-page":"333","DOI":"10.1108\/14637151011035633","volume":"16","author":"J vom Brocke","year":"2010","unstructured":"vom Brocke, J., Recker, J., Mendling, J.: Value-oriented process modeling: integrating financial perspectives into business process re-design. Bus. Process Manag. J. 16(2), 333\u2013356 (2010)","journal-title":"Bus. Process Manag. J."},{"issue":"2","key":"13_CR27","doi-asserted-by":"publisher","first-page":"267","DOI":"10.1108\/14637151111122347","volume":"17","author":"M Kohlbacher","year":"2011","unstructured":"Kohlbacher, M., Gruenwald, S.: Process orientation: conceptualization and measurement. Bus. Process Manag. J. 17(2), 267\u2013283 (2011)","journal-title":"Bus. Process Manag. J."},{"issue":"3","key":"13_CR28","doi-asserted-by":"publisher","first-page":"243","DOI":"10.1023\/A:1025118811896","volume":"11","author":"R Dawson","year":"2003","unstructured":"Dawson, R., O\u2019Neill, B.: Simple metrics for improving software process performance and capability: a case study. Softw. Qual. J. 11(3), 243\u2013258 (2003)","journal-title":"Softw. Qual. J."},{"issue":"6","key":"13_CR29","doi-asserted-by":"publisher","first-page":"460","DOI":"10.1108\/17410400810893392","volume":"57","author":"J Nenad\u00e1l","year":"2008","unstructured":"Nenad\u00e1l, J.: Process performance measurement in manufacturing organizations. Int. J. Prod. Perform. Manag. 57(6), 460\u2013467 (2008)","journal-title":"Int. J. Prod. Perform. Manag."},{"key":"13_CR30","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"128","DOI":"10.1007\/978-3-642-03848-8_10","volume-title":"Business Process Management","author":"M Rohloff","year":"2009","unstructured":"Rohloff, M.: Case study and maturity model for business process management implementation. In: Dayal, U., Eder, J., Koehler, J., Reijers, H.A. (eds.) BPM 2009. LNCS, vol. 5701, pp. 128\u2013142. Springer, Heidelberg (2009). https:\/\/doi.org\/10.1007\/978-3-642-03848-8_10"},{"key":"13_CR31","unstructured":"Rosemann, M., De Bruin T.: Application of a holistic model for determining BPM maturity. BPTrends February 2005, pp. 1\u201321 (2005)"},{"issue":"7","key":"13_CR32","doi-asserted-by":"publisher","first-page":"709","DOI":"10.1108\/17410401111167799","volume":"60","author":"M Kohlbacher","year":"2011","unstructured":"Kohlbacher, M., Gruenwald, S.: Process ownership, process performance measurement and firm performance. Int. J. Prod. Perform. Manag. 60(7), 709\u2013720 (2011)","journal-title":"Int. J. Prod. Perform. Manag."},{"issue":"4","key":"13_CR33","doi-asserted-by":"publisher","first-page":"470","DOI":"10.1016\/j.is.2012.11.004","volume":"38","author":"Adela del-R\u00edo-Ortega","year":"2013","unstructured":"del-R\u00edo-Ortega, A., Resinas, M., Cabanillas, C., Ruiz-Cort\u00e9s, A.: On the definition and design-time analysis of process performance indicators. Inf. Syst. 38(4), 470\u2013490 (2013)","journal-title":"Information Systems"},{"issue":"2","key":"13_CR34","doi-asserted-by":"crossref","first-page":"25","DOI":"10.2478\/v10305-012-0014-0","volume":"2","author":"LM Glavan","year":"2011","unstructured":"Glavan, L.M.: Understanding process performance measurement systems. Bus. Syst. Res. 2(2), 25\u201338 (2011)","journal-title":"Bus. Syst. Res."},{"issue":"1","key":"13_CR35","doi-asserted-by":"publisher","first-page":"1797","DOI":"10.1186\/s40064-016-3498-1","volume":"5","author":"A Van Looy","year":"2016","unstructured":"Van Looy, A., Shafagatova, A.: Business process performance measurement: a structured literature review of indicators, measures and metrics. SpringerPlus 5(1), 1797 (2016)","journal-title":"SpringerPlus"},{"issue":"2","key":"13_CR36","doi-asserted-by":"publisher","first-page":"312","DOI":"10.1108\/BPMJ-04-2014-0032","volume":"21","author":"U Wieland","year":"2015","unstructured":"Wieland, U., Fischer, M., Pfitzner, M., Hilbert, A.: Process performance measurement system \u2013 towards a customer-oriented solution. Bus. Process Manag. J. 21(2), 312\u2013331 (2015)","journal-title":"Bus. Process Manag. J."},{"issue":"11","key":"13_CR37","doi-asserted-by":"publisher","first-page":"2025","DOI":"10.1080\/00207549008942850","volume":"28","author":"KM Crawford","year":"1990","unstructured":"Crawford, K.M., Cox, J.F.: Designing performance measurement systems for just-in-time operations. Int. J. Prod. Res. 28(11), 2025\u20132036 (1990)","journal-title":"Int. J. Prod. Res."},{"issue":"4","key":"13_CR38","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1108\/EUM0000000001409","volume":"89","author":"R Lea","year":"1989","unstructured":"Lea, R., Parker, B.: The JIT spiral of continuous improvement. Ind. Manag. Data Syst. 89(4), 10\u201313 (1989)","journal-title":"Ind. Manag. Data Syst."},{"issue":"2","key":"13_CR39","doi-asserted-by":"publisher","first-page":"124","DOI":"10.1108\/09544789810211434","volume":"10","author":"JC Schalkwyk","year":"1998","unstructured":"Schalkwyk, J.C.: Total quality management and the performance measurement barrier. TQM Mag. 10(2), 124\u2013131 (1998)","journal-title":"TQM Mag."},{"issue":"1","key":"13_CR40","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1023\/A:1013870802492","volume":"14","author":"KY Kutucuoglu","year":"2002","unstructured":"Kutucuoglu, K.Y., Hamali, J., Sharp, J.M., Irani, Z.: Enabling BPR in maintenance through a performance measurement system framework. Int. J. Flexible Manuf. Syst. 14(1), 33\u201352 (2002)","journal-title":"Int. J. Flexible Manuf. Syst."},{"issue":"12","key":"13_CR41","doi-asserted-by":"publisher","first-page":"1318","DOI":"10.1108\/01443579910294291","volume":"19","author":"TC Bond","year":"1999","unstructured":"Bond, T.C.: The role of performance measurement in continuous improvement. Int. J. Oper. Prod. Manag. 19(12), 1318\u20131334 (1999)","journal-title":"Int. J. Oper. Prod. Manag."},{"issue":"1","key":"13_CR42","first-page":"154","volume":"37","author":"W Bandara","year":"2015","unstructured":"Bandara, W., Furtmuller, E., Gorbacheva, E., Miskon, S., Beekhuyzen, J.: Achieving rigour in literature reviews: insights from qualitative data analysis and tool-support. Commun. Assoc. Inf. Syst. 37(1), 154\u2013204 (2015)","journal-title":"Commun. Assoc. Inf. Syst."},{"issue":"4","key":"13_CR43","doi-asserted-by":"publisher","first-page":"432","DOI":"10.1111\/ijmr.12102","volume":"19","author":"RJ Adams","year":"2017","unstructured":"Adams, R.J., Smart, P., Huff, A.S.: Shades of grey: guidelines for working with the grey literature in systematic reviews for management and organizational studies. Int. J. Manag. Rev. 19(4), 432\u2013454 (2017)","journal-title":"Int. J. Manag. Rev."},{"key":"13_CR44","volume-title":"Research Design: Qualitative, Quantitative, and Mixed Methods Approaches","author":"JW Creswell","year":"2009","unstructured":"Creswell, J.W.: Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, 3rd edn. Sage Publications, Thousand Oaks (2009)","edition":"3"},{"key":"13_CR45","doi-asserted-by":"publisher","DOI":"10.4135\/9781452230153","volume-title":"Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory","author":"JM Corbin","year":"2008","unstructured":"Corbin, J.M., Strauss, A.L.: Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory, 3rd edn. SAGE Publications, Los Angeles (2008)","edition":"3"},{"issue":"1","key":"13_CR46","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1057\/ejis.2011.51","volume":"22","author":"JF Wolfswinkel","year":"2013","unstructured":"Wolfswinkel, J.F., Furtmueller, E., Wilderom, C.P.: Using grounded theory as a method for rigorously reviewing literature. Eur. J. Inf. Syst. 22(1), 45\u201355 (2013)","journal-title":"Eur. J. Inf. Syst."},{"issue":"3","key":"13_CR47","doi-asserted-by":"publisher","first-page":"369","DOI":"10.2307\/248684","volume":"11","author":"I Benbasat","year":"1987","unstructured":"Benbasat, I., Goldstein, D., Mead, M.: The case research strategy in studies of information systems. MIS Q. 11(3), 369\u2013386 (1987)","journal-title":"MIS Q."},{"key":"13_CR48","volume-title":"Case Study Research: Design and Methods","author":"RK Yin","year":"2009","unstructured":"Yin, R.K.: Case Study Research: Design and Methods, 4th edn. Sage Publications, Thousand Oaks (2009)","edition":"4"},{"key":"13_CR49","unstructured":"vom Brocke, J., Zelt, S., Schmiedel, T.: Considering Context in Business Process Management: The BPM Context Framework. BPTrends December 2015, pp. 1\u201313 (2015)"},{"issue":"5","key":"13_CR50","doi-asserted-by":"publisher","first-page":"748","DOI":"10.1108\/14637151111166178","volume":"17","author":"K Sousa","year":"2011","unstructured":"Sousa, K., Mendon\u00e7a, H., Lievyns, A., Vanderdonckt, J.: Getting users involved in aligning their needs with business processes models and systems. Bus. Process Manag. J. 17(5), 748\u2013786 (2011)","journal-title":"Bus. Process Manag. J."},{"key":"13_CR51","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-45103-4_9","volume-title":"Handbook on Business Process Management 2","author":"M Leyer","year":"2015","unstructured":"Leyer, M., Heckl, D., Moormann, J.: Process performance measurement. In: vom Brocke, J., Rosemann, M. (eds.) Handbook on Business Process Management 2, 2nd edn. Springer, Heidelberg (2015). https:\/\/doi.org\/10.1007\/978-3-642-45103-4_9","edition":"2"},{"key":"13_CR52","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/978-3-642-33143-5","volume-title":"Fundamentals of Business Process Management","author":"Marlon Dumas","year":"2013","unstructured":"Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A.: Introduction to business process management. In: Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A. (eds.) Fundamentals of Business Process Management, pp. 1\u201331. Springer, Heidelberg (2013). https:\/\/doi.org\/10.1007\/978-3-642-33143-5_1"},{"issue":"9","key":"13_CR53","doi-asserted-by":"publisher","first-page":"1012","DOI":"10.1108\/IJQRM-09-2013-0147","volume":"31","author":"Saja Albliwi","year":"2014","unstructured":"Albliwi, S., Antony, J., Abdul Halim Lim, S., van der Wiele, T.: Critical failure factors of Lean Six Sigma: a systematic literature review. Int. J. Qual. Reliab. Manag. 31(9), 1012\u20131030 (2014)","journal-title":"International Journal of Quality & Reliability Management"},{"issue":"7","key":"13_CR54","doi-asserted-by":"publisher","first-page":"614","DOI":"10.1108\/01409170910965224","volume":"32","author":"A Chakrabarty","year":"2009","unstructured":"Chakrabarty, A., Kay Chuan, T.: An exploratory qualitative and quantitative analysis of Six Sigma in service organizations in Singapore. Manag. Res. News 32(7), 614\u2013632 (2009)","journal-title":"Manag. Res. News"}],"container-title":["Lecture Notes in Business Information Processing","Business Process Management Forum"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-26643-1_13","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,8,23]],"date-time":"2024-08-23T18:20:33Z","timestamp":1724437233000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-26643-1_13"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"ISBN":["9783030266424","9783030266431"],"references-count":54,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-26643-1_13","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2019]]},"assertion":[{"value":"17 July 2019","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"BPM","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Business Process Management","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Vienna","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Austria","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 September 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"6 September 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"17","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"bpm2019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/bpm2019.ai.wu.ac.at\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"115","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"23","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"20% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"5","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"In addition, 13 papers were published from the BPM forum","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}