{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,25]],"date-time":"2025-03-25T23:48:27Z","timestamp":1742946507624,"version":"3.40.3"},"publisher-location":"Cham","reference-count":54,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030299958"},{"type":"electronic","value":"9783030299965"}],"license":[{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"DOI":"10.1007\/978-3-030-29996-5_63","type":"book-chapter","created":{"date-parts":[[2019,8,23]],"date-time":"2019-08-23T10:02:35Z","timestamp":1566554555000},"page":"547-554","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Service Engineering Models: History and Present-Day Requirements"],"prefix":"10.1007","author":[{"given":"Roman","family":"Senderek","sequence":"first","affiliation":[]},{"given":"Jan","family":"Kuntz","sequence":"additional","affiliation":[]},{"given":"Volker","family":"Stich","sequence":"additional","affiliation":[]},{"given":"Jana","family":"Frank","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2019,8,24]]},"reference":[{"key":"63_CR1","first-page":"169","volume-title":"Management industrieller Dienstleistungen Handbuch Produktion und Management","author":"G Schuh","year":"2016","unstructured":"Schuh, G., Gudergan, G., Senderek, R., Frombach, R.: Service Engineering. In: Schuh, G., Gudergan, G., Kampker, A. (eds.) Management industrieller Dienstleistungen Handbuch Produktion und Management, pp. 169\u2013199. Springer, Heidelberg (2016)"},{"key":"63_CR2","volume-title":"Erfolg durch neue Services: Service Design & Engineering. Methoden","author":"HM Richter","year":"2016","unstructured":"Richter, H.M., Tschandl, M., Platsch, M., Mallaschitz, C.: Erfolg durch neue Services: Service Design & Engineering. Methoden. Werkzeuge und Vorgehensweisen, Kapfenberg\/Steyr (2016)"},{"key":"63_CR3","doi-asserted-by":"publisher","first-page":"185","DOI":"10.1007\/978-3-658-17550-4_8","volume-title":"Dienstleistungen 4.0","author":"A Roth","year":"2017","unstructured":"Roth, A., H\u00f6ckmayr, B., M\u00f6slein, K.: Digitalisierung als Treiber f\u00fcr Faktenbasiertes Service-Systems-Engineering. Dienstleistungen 4.0, pp. 185\u2013203. Springer, Wiesbaden (2017). https:\/\/doi.org\/10.1007\/978-3-658-17550-4_8"},{"key":"63_CR4","unstructured":"Acatech: Smart Service Welt. Digitale Serviceplattformen - Praxiserfahrungen aus der Industrie. Best Practices. acatech - Deutsche Akademie der Technikwissenschaften, Munich (2016)"},{"key":"63_CR5","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1007\/978-3-658-16262-7_2","volume-title":"Smart Service Engineering","author":"M Gotsch","year":"2017","unstructured":"Gotsch, M., Fiechtner, S., Kr\u00e4mer, H.: Open Innovation Ans\u00e4tze f\u00fcr den Dienstleistungsinnovationsprozess. Die Entwicklung eines Service Open Innovation Frameworks. In: Thomas, O., N\u00fcttgens, M., Fellmann, M. (eds.) Smart Service Engineering, pp. 29\u201354. Springer Fachmedien Wiesbaden, Wiesbaden (2017). https:\/\/doi.org\/10.1007\/978-3-658-16262-7_2"},{"key":"63_CR6","unstructured":"Acatech: Smart Service Welt. Umsetzungsempfehlungen f\u00fcr das Zukunftsprojekt Internetbasierte Dienste f\u00fcr die Wirtschaft. Arbeitskreis Smart Service Welt (2014)"},{"issue":"3","key":"63_CR7","doi-asserted-by":"publisher","first-page":"275","DOI":"10.1016\/s0925-5273(03)00116-6","volume":"85","author":"H-J Bullinger","year":"2003","unstructured":"Bullinger, H.-J., F\u00e4hnrich, K.-P., Meiren, T.: Service engineering methodical development of new service products. Int. J. Prod. Econ. 85(3), 275\u2013287 (2003). https:\/\/doi.org\/10.1016\/s0925-5273(03)00116-6","journal-title":"Int. J. Prod. Econ."},{"key":"63_CR8","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-27983-6","volume-title":"Dienstleistungsengineering und -management","author":"JM Leimeister","year":"2012","unstructured":"Leimeister, J.M.: Dienstleistungsengineering und -management. Springer, Berlin (2012)"},{"key":"63_CR9","unstructured":"Meyer, K., B\u00f6ttcher, M.: Entwicklungspfad Service Engineering 2.0. Neue Perspektiven f\u00fcr die Dienstleistungsentwicklung. Leipziger Beitr\u00e4ge zur Informatik, vol 29 (2011)"},{"key":"63_CR10","doi-asserted-by":"publisher","first-page":"387","DOI":"10.1007\/978-1-4419-1628-0_17","volume-title":"Handbook of Service Science","author":"Gerhard Gudergan","year":"2010","unstructured":"Gudergan, G.: Service engineering. multiperspective and interdisciplinary framework for new solution design. In: Maglio, P.P., Kieliszewski, C.A., Spohrer, J.C. (eds.) Handbook of Service Science. Service science. Research and innovation in the service economy. Springer, New York, London pp 387\u2013415"},{"key":"63_CR11","doi-asserted-by":"publisher","first-page":"157","DOI":"10.1007\/978-3-658-17550-4_7","volume-title":"Dienstleistungen 4.0","author":"HM Richter","year":"2017","unstructured":"Richter, H.M., Tschandl, M.: Service Engineering \u2013 Neue Services erfolgreich gestalten und umsetzen. Dienstleistungen 4.0, pp. 157\u2013184. Springer, Wiesbaden (2017). https:\/\/doi.org\/10.1007\/978-3-658-17550-4_7"},{"key":"63_CR12","volume-title":"Service Engineering. Entwicklung und Gestaltung innovativer Dienstleistungen","year":"2006","unstructured":"Bullinger, H.-J., Scheer, A.-W. (eds.): Service Engineering. Entwicklung und Gestaltung innovativer Dienstleistungen, 2nd edn. Springer, Berlin (2006)","edition":"2"},{"issue":"2","key":"63_CR13","doi-asserted-by":"publisher","first-page":"25","DOI":"10.1108\/EUM0000000002484","volume":"3","author":"Eberhard E. Scheuing","year":"1989","unstructured":"Scheuing, E.E., Johnson, E.M.: A proposed model for new service development. J Serv Mark (1989). https:\/\/doi.org\/10.1108\/eum0000000002484","journal-title":"Journal of Services Marketing"},{"key":"63_CR14","first-page":"113","volume-title":"Service Engineering Entwicklung und Gestaltung innovativer Dienstleistungen","author":"K Schneider","year":"2006","unstructured":"Schneider, K., Daun, C., Behrens, H., Wagner, D.: Vorgehensmodelle und Standards zur Entwicklung von Dienstleistungen. In: Bullinger, H.-J., Scheer, A.-W. (eds.) Service Engineering Entwicklung und Gestaltung innovativer Dienstleistungen, 2nd edn, pp. 113\u2013138. Springer, Heidelberg (2006)","edition":"2"},{"issue":"2","key":"63_CR15","doi-asserted-by":"publisher","first-page":"140","DOI":"10.1080\/02642069600000019","volume":"16","author":"B Edvardsson","year":"1996","unstructured":"Edvardsson, B., Olsson, J.: Key concepts for new service development. Serv. Ind. J. 16(2), 140\u2013164 (1996)","journal-title":"Serv. Ind. J."},{"key":"63_CR16","volume-title":"Design and Management of Service Processes: Keeping Customers for Life","author":"R Ramaswamy","year":"1996","unstructured":"Ramaswamy, R.: Design and Management of Service Processes: Keeping Customers for Life. Addison-Wesley Publishing Company, Boston (1996)"},{"key":"63_CR17","unstructured":"Jaschinski, C., Luczak, H., Eversheim, W. (eds.): Qualit\u00e4tsorientiertes Redesign von Dienstleistungen. Schriftenreihe Rationalisierung und Humanisierung, vol 14, pp 1\u2013148 (1998)"},{"key":"63_CR18","volume-title":"Dienstleistungsentwicklung durch Service Engineering: von der Idee zum Produkt","year":"2002","unstructured":"Liestmann, V., Luczak, H., Eversheim, W. (eds.): Dienstleistungsentwicklung durch Service Engineering: von der Idee zum Produkt, 2nd edn. FIR e.V. an der RWTH Aachen, Aachen (2002)","edition":"2"},{"key":"63_CR19","first-page":"53","volume-title":"Service Engineering. Entwicklung und Gestaltung innovativer Dienstleistungen","author":"H-J Bullinger","year":"2006","unstructured":"Bullinger, H.-J., Schreiner, P.: Service Engineering Ein Rahmenkonzept f\u00fcr die systematische Entwicklung von Dienstleistungen. In: Bullinger, H.-J., Scheer, A.-W. (eds.) Service Engineering. Entwicklung und Gestaltung innovativer Dienstleistungen, 2nd edn, pp. 53\u201384. Springer, Heidelberg (2006)","edition":"2"},{"key":"63_CR20","unstructured":"DIN Service Engineering. Entwicklungsbegleitende Normung (EBN) f\u00fcr Dienstleistungen. DIN-Fachbericht 75. Beuth Verlag GmbH, Berlin (1998)"},{"key":"63_CR21","unstructured":"International Organization for Standardization. Systems and software engineering. Software Engineering Environment Services. ISO\/IEC 15940 (2013)"},{"key":"63_CR22","unstructured":"DIN Qualit\u00e4tsmanagement und Elemente eines Qualit\u00e4tssicherungssytems. Leitfaden f\u00fcr Dienstleistungen. DIN EN ISO 9004\u20132. Beuth Verlag GmbH, Berlin (1992)"},{"key":"63_CR23","unstructured":"DIN DIN SPEC PAS 1082. Standardisierter Prozess zur Entwicklung industrieller Dienstleistungen in Netzwerken (Standardized process for the development of industrial services in networks). Beuth Verlag GmbH, Berlin (2008)"},{"key":"63_CR24","unstructured":"DIN DIN\u00a0SPEC: PAS 1094. Hybride Wertsch\u00f6pfung - Integration von Sach- und Dienstleistung. Beuth Verlag GmbH, Berlin (2009)"},{"key":"63_CR25","unstructured":"DIN DIN SPEC: PAS 1091. Schnittstellenspezifikationen zur Integration von Sach- und Dienstleistung. Beuth Verlag GmbH, Berlin (2010)"},{"key":"63_CR26","unstructured":"DIN DIN\u00a0SPEC:\u00a0PAS 1014. Vorgehensmodell f\u00fcr das Benchmarking von Dienstleistungen. Beuth Verlag GmbH, Berlin (2001)"},{"key":"63_CR27","unstructured":"DIN DIN\u00a0PAS 1018:2002\u201312. Grundstruktur f\u00fcr die Beschreibung von Dienstleistungen in der Ausschreibungsphase. Beuth Verlag GmbH, Berlin (2002)"},{"key":"63_CR28","unstructured":"DIN DIN\u00a0SPEC:\u00a0PAS 1019. Strukturmodell und Kriterien f\u00fcr die Auswahl und Bewertung investiver Dienstleistungen. Beuth Verlag GmbH, Berlin (2002)"},{"key":"63_CR29","unstructured":"DIN DIN PAS 1047:2005-01. Referenzmodell f\u00fcr die Erbringung von industriellen Dienstleistungen - St\u00f6rungsbehebung. Beuth Verlag GmbH, Berlin (2005)"},{"key":"63_CR30","unstructured":"DIN DIN SPEC 91310:2014-08. Klassifikation von Dienstleistungen f\u00fcr die technische Betriebsf\u00fchrung von Erneuerbare-Energie-Anlagen. Beuth Verlag GmbH, Berlin (2014)"},{"key":"63_CR31","unstructured":"DIN DIN PAS 1076:2008-02. Aufbau, Erweiterung und Verbesserung des internationalen Dienstleistungsgesch\u00e4fts. Beuth Verlag GmbH, Berlin (2008)"},{"key":"63_CR32","first-page":"1","volume-title":"The Naples Forum on Service 2015","author":"T Meiren","year":"2015","unstructured":"Meiren, T., Edvardsson, B., Jaakkola, E., Khan, I., Reynoso, J., Sch\u00e4fer, A., et al.: Derivation of a service typology and its implications for new service development. In: Gummesson, E. (ed.) The Naples Forum on Service 2015, pp. 1\u201310. University of Naples Federico II, Naples (2015)"},{"issue":"2","key":"63_CR33","first-page":"116","volume":"85","author":"C Meyer","year":"2007","unstructured":"Meyer, C., Schwager, A.: Understanding customer experience. Harvard Busp. Rev. 85(2), 116\u2013126 (2007)","journal-title":"Harvard Busp. Rev."},{"key":"63_CR34","unstructured":"Deloitte: What is digital economy? Unicorns, transformation and the internet of things (2016). https:\/\/www2.deloitte.com\/mt\/en\/pages\/technology\/articles\/mt-what-is-digital-economy.html. Accessed 1 Aug 2018"},{"key":"63_CR35","unstructured":"McKinsey & Company: From touchpoints to journeys: seeing the world as customers do (2016). https:\/\/www.mckinsey.com\/business-functions\/marketing-and-sales\/our-insights\/from-touchpoints-to-journeys-seeing-the-world-as-customers-do. Accessed 23 Aug 2018"},{"issue":"1","key":"63_CR36","doi-asserted-by":"publisher","first-page":"155","DOI":"10.25300\/MISQ\/2015\/39.1.07","volume":"39","author":"Robert F. Lusch","year":"2015","unstructured":"Lusch, R.F., Nambisan, S.: Service innovation: a service-dominant logic perspective. MISQ (2015). https:\/\/doi.org\/10.25300\/misq\/2015\/39.1.07","journal-title":"MIS Quarterly"},{"issue":"2","key":"63_CR37","doi-asserted-by":"publisher","first-page":"151","DOI":"10.1007\/s11761-015-0175-0","volume":"10","author":"Anne Immonen","year":"2015","unstructured":"Immonen, A., Ovaska, E., Kalaoja, J., Pakkala, D.: A service requirements engineering method for a digital service ecosystem. SOCA (2016). https:\/\/doi.org\/10.1007\/s11761-015-0175-0","journal-title":"Service Oriented Computing and Applications"},{"key":"63_CR38","doi-asserted-by":"publisher","first-page":"259","DOI":"10.1016\/j.procir.2017.03.052","volume":"64","author":"Sabrina Lamberth-Cocca","year":"2017","unstructured":"Lamberth-Cocca, S., Meiren, T.: Towards a reference model for agile new service development using the example of e-mobility service systems. Procedia CIRP. (2017). https:\/\/doi.org\/10.1016\/j.procir.2017.03.052","journal-title":"Procedia CIRP"},{"key":"63_CR39","unstructured":"Groll, J.G.: The Agile Service Management Guide. DevOps Institute (2017)"},{"key":"63_CR40","volume-title":"The Lean Startup: How Today\u2019s Entrepreneurs use Continuous Innovation to Create Radically Successful Businesses","author":"E Ries","year":"2011","unstructured":"Ries, E.: The Lean Startup: How Today\u2019s Entrepreneurs use Continuous Innovation to Create Radically Successful Businesses, 1st edn. Crown Business, New York (2011)","edition":"1"},{"issue":"5","key":"63_CR41","first-page":"63","volume":"91","author":"S Blank","year":"2013","unstructured":"Blank, S.: Why the lean start-up changes everything. Harvard Bus. Rev. 91(5), 63\u201372 (2013)","journal-title":"Harvard Bus. Rev."},{"issue":"1","key":"63_CR42","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11747-007-0069-6","volume":"36","author":"Stephen L. Vargo","year":"2007","unstructured":"Vargo, S.L., Lusch, R.F.: Service-dominant logic: Continuing the Evolution. J. Acad. Mark. Sci. (2008). https:\/\/doi.org\/10.1007\/s11747-007-0069-6","journal-title":"Journal of the Academy of Marketing Science"},{"key":"63_CR43","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1016\/B978-0-12-415817-7.00009-8","volume-title":"Knowledge-Based Configuration","author":"Frank T. Piller","year":"2014","unstructured":"Piller, F.T., Blazek, P.: Core capabilities of sustainable mass customization. In: Felfernig, A., Hotz, L., Bagley, C., Tiihonen, J. (eds.) Knowledge-Based Configuration, pp 107\u2013120. Elsevier, Amsterdam (2014)"},{"key":"63_CR44","doi-asserted-by":"publisher","first-page":"27","DOI":"10.1007\/978-1-4471-6590-3_2","volume-title":"The Handbook of Service Innovation","author":"K Randhawa","year":"2015","unstructured":"Randhawa, K., Scerri, M.: Service innovation: a review of the literature. In: Agarwal, R., Selen, W., Roos, G., Green, R. (eds.) The Handbook of Service Innovation, pp. 27\u201351. Springer, London (2015). https:\/\/doi.org\/10.1007\/978-1-4471-6590-3_2"},{"key":"63_CR45","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1093\/acprof:oso\/9780199682461.003.0002","volume-title":"New Frontiers in Open Innovation","author":"F Piller","year":"2014","unstructured":"Piller, F., West, J.: Firms, users, and innovation. an interactive model of coupled open innovation. In: Chesbrough, H.W., van Haverbeke, W., West, J. (eds.) New Frontiers in Open Innovation, pp. 29\u201349. Oxford UP, Oxford (2014)"},{"issue":"1","key":"63_CR46","doi-asserted-by":"publisher","first-page":"11","DOI":"10.24840\/2183-0606_004.001_0003","volume":"4","author":"PP Maglio","year":"2016","unstructured":"Maglio, P.P., Lim, C.-H.: Innovation and big data in smart service systems. J. Innov. Manag. 4(1), 11\u201321 (2016)","journal-title":"J. Innov. Manag."},{"key":"63_CR47","volume-title":"Exponential Organizations. Why New Organizations are Ten Times better, Faster. and Cheaper Than Yours (And What to do About it)","author":"S Ismail","year":"2014","unstructured":"Ismail, S., Malone, M.S., van Geest, Y., Diamandis, P.H.: Exponential Organizations. Why New Organizations are Ten Times better, Faster. and Cheaper Than Yours (And What to do About it). Diversion Books, New York (2014)"},{"key":"63_CR48","doi-asserted-by":"publisher","DOI":"10.1002\/9781119154822","volume-title":"The Lean Product Play Book","author":"D Olsen","year":"2015","unstructured":"Olsen, D.: The Lean Product Play Book. Wiley, Hoboken (2015)"},{"key":"63_CR49","unstructured":"Beck, K., Beedle, M., van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M. et al.: Manifesto for agile software development (2001). http:\/\/agilemanifesto.org. Accessed 23 Aug 2018"},{"key":"63_CR50","doi-asserted-by":"publisher","first-page":"157","DOI":"10.1007\/978-3-658-17550-4_7","volume-title":"Dienstleistungen 4.0","author":"HM Richter","year":"2017","unstructured":"Richter, H.M., Tschandl, M.: Service Engineering \u2013 Neue Services erfolgreich gestalten und umsetzen. Dienstleistungen 4.0, pp. 157\u2013184. Springer, Wiesbaden (2017). https:\/\/doi.org\/10.1007\/978-3-658-17550-4_7"},{"key":"63_CR51","unstructured":"Senderek, R., Jussen, P., Moser, B., Ragab, S.: Smart service engineering. an agile approach to develop data-driven services. In: CNSM (ed.) Proceedings of the 14th International Conference on Network and Service Management, pp 1\u20135, Rome, Italy. IEEE (2018)"},{"issue":"2","key":"63_CR52","doi-asserted-by":"publisher","first-page":"180","DOI":"10.1177\/1094670511401901","volume":"14","author":"Lia Patr\u00edcio","year":"2011","unstructured":"Patr\u00edcio, L., Fisk, R.P., Falc\u00e3o e Cunha, J., Constantine, L.: Multilevel service design. From customer value constellation to service experience blueprinting. J Serv Res. (2011). https:\/\/doi.org\/10.1177\/1094670511401901","journal-title":"Journal of Service Research"},{"key":"63_CR53","unstructured":"Redlich, B., Becker, F., Fischer, S., Fromm, J., Gernreich, C, Lattemann, C.P. et al. (2019) Design Thinking f\u00fcr das Service Engineering in kleinen und mittelst\u00e4ndischen Unternehmen. In: Schuh, G., Gudergan, G., Senderek, R., Jussen, P., Krechting, D., Beverungen, D. (eds.) Dienstleistungsinnovation durch Digitalisierung. Springer (2019, in press)"},{"key":"63_CR54","unstructured":"Beverungen, D, L\u00fcttenberg, H, Wolf, V: Recombinant Service System Engineering. In: Leimeister, J.M., Brenner, W. (eds.) Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik. 13th International Conference on Wirtschaftsinformatik, St. Gallen, pp 136\u2013150 (2017)"}],"container-title":["IFIP Advances in Information and Communication Technology","Advances in Production Management Systems. Towards Smart Production Management Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-29996-5_63","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,3,13]],"date-time":"2024-03-13T18:10:58Z","timestamp":1710353458000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-29996-5_63"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"ISBN":["9783030299958","9783030299965"],"references-count":54,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-29996-5_63","relation":{},"ISSN":["1868-4238","1868-422X"],"issn-type":[{"type":"print","value":"1868-4238"},{"type":"electronic","value":"1868-422X"}],"subject":[],"published":{"date-parts":[[2019]]},"assertion":[{"value":"24 August 2019","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"APMS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"IFIP International Conference on Advances in Production Management Systems","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Austin, TX","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 September 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"5 September 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"apms2019a","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.apms-conference.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}