{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,26]],"date-time":"2025-03-26T21:52:12Z","timestamp":1743025932285,"version":"3.40.3"},"publisher-location":"Cham","reference-count":32,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030324742"},{"type":"electronic","value":"9783030324759"}],"license":[{"start":{"date-parts":[[2019,1,1]],"date-time":"2019-01-01T00:00:00Z","timestamp":1546300800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019]]},"DOI":"10.1007\/978-3-030-32475-9_21","type":"book-chapter","created":{"date-parts":[[2019,10,28]],"date-time":"2019-10-28T00:02:24Z","timestamp":1572220944000},"page":"282-294","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Towards a Maturity Model for Cloud Service Customizing"],"prefix":"10.1007","author":[{"given":"Oscar","family":"Avila","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Cristian","family":"Paez","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Dario","family":"Correal","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2019,10,28]]},"reference":[{"issue":"4","key":"21_CR1","doi-asserted-by":"publisher","first-page":"50","DOI":"10.1145\/1721654.1721672","volume":"53","author":"M Armbrust","year":"2010","unstructured":"Armbrust, M., et al.: A view of cloud computing. Commun. ACM 53(4), 50\u201358 (2010)","journal-title":"Commun. ACM"},{"issue":"1","key":"21_CR2","doi-asserted-by":"publisher","first-page":"7","DOI":"10.1007\/s13174-010-0007-6","volume":"1","author":"Q Zhang","year":"2010","unstructured":"Zhang, Q., Cheng, L., Boutaba, R.: Cloud computing: state-of-the-art and research challenges. J. Internet Serv. Appl. 1(1), 7\u201318 (2010)","journal-title":"J. Internet Serv. Appl."},{"issue":"3","key":"21_CR3","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1007\/s12599-009-0044-5","volume":"1","author":"J Becker","year":"2009","unstructured":"Becker, J., Knackstedt, R., P\u00f6ppelbu\u00df, J.: Developing maturity models for IT management. Bus. Inf. Syst. Eng. 1(3), 213\u2013222 (2009)","journal-title":"Bus. Inf. Syst. Eng."},{"key":"21_CR4","unstructured":"C. P. Product Team: CMMI for Development, version 1.2 (2006)"},{"key":"21_CR5","doi-asserted-by":"crossref","unstructured":"Ehrhardt, R.: Cloud build methodology. In: Handbook of Research on End-to-End Cloud Computing Architecture Design, pp. 105\u2013129. IGI Global (2017)","DOI":"10.4018\/978-1-5225-0759-8.ch006"},{"key":"21_CR6","doi-asserted-by":"crossref","unstructured":"Khan, K.M., Jiang, Z.: Managing client-specific customised functions in multitenant software-as-a-service. In: 2017 IEEE International Conference on Software Quality, Reliability and Security Companion (QRS-C), pp. 108\u2013113 (2017)","DOI":"10.1109\/QRS-C.2017.25"},{"key":"21_CR7","doi-asserted-by":"crossref","unstructured":"Tizzei, L.P., Nery, M., Segura, V.B., Cerqueira, R.: Using microservices and software product line engineering to support reuse of evolving multi-tenant SaaS. In: Proceedings of the 21st International Systems and SPL Conference. pp. 205\u2013214. ACM (2017)","DOI":"10.1145\/3106195.3106224"},{"key":"21_CR8","doi-asserted-by":"crossref","unstructured":"Hajlaoui, J.E., Omri, M.N., Benslimane, D.: Multi-tenancy aware configurable service discovery approach in cloud computing. In: 2017 IEEE 26th International Conference on Enabling Technologies: Infrastructure for Collaborative Enterprises, pp. 232\u2013237 (2017)","DOI":"10.1109\/WETICE.2017.50"},{"key":"21_CR9","doi-asserted-by":"crossref","unstructured":"Zhou, Y., Hoffmann, H., Wentzlaff, D.: Cash: supporting IaaS customers with a sub-core configurable architecture. In: 2016 ACM\/IEEE 43rd Annual International Symposium on Computer Architecture (ISCA), pp. 682\u2013694 (2016)","DOI":"10.1109\/ISCA.2016.65"},{"key":"21_CR10","doi-asserted-by":"crossref","unstructured":"Bobak, M., Hluchy, L., Tran, V.: Tailored platforms as cloud service. In: 2015 IEEE 13th International Symposium on Intelligent Systems and Informatics (SISY), pp. 43\u201348 (2015)","DOI":"10.1109\/SISY.2015.7325408"},{"key":"21_CR11","doi-asserted-by":"crossref","unstructured":"Cao, Y., Lung, C.H., Ajila, S.A.: Constraint-based multi-tenant SaaS deployment using feature modeling and XML filtering techniques. In: 2015 IEEE 39th Annual Computer Software and Applications Conference, vol. 3, pp. 454\u2013459 (2015)","DOI":"10.1109\/COMPSAC.2015.255"},{"key":"21_CR12","doi-asserted-by":"crossref","unstructured":"Kriouile, H., Mcharfi, Z., Asri, B.E.: Towards a high configurable SaaS: to deploy and bind auser-aware tenancy of the SaaS. In: ICEIS 2015 - Proceedings of the 17th International Conference on Enterprise Information Systems, vol. 2, pp. 674\u2013679 (2015)","DOI":"10.5220\/0005468206740679"},{"key":"21_CR13","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"192","DOI":"10.1007\/978-3-642-45005-1_14","volume-title":"Service-Oriented Computing","author":"I Kumara","year":"2013","unstructured":"Kumara, I., Han, J., Colman, A., Kapuruge, M.: Runtime evolution of service-based multi-tenant SaaS applications. In: Basu, S., Pautasso, C., Zhang, L., Fu, X. (eds.) ICSOC 2013. LNCS, vol. 8274, pp. 192\u2013206. Springer, Heidelberg (2013). https:\/\/doi.org\/10.1007\/978-3-642-45005-1_14"},{"key":"21_CR14","doi-asserted-by":"crossref","unstructured":"Khalil, E., Enniari, S., Zbakh, M.: Cloud computing architectures based multitenant IDS. In: 2013 National Security Days (JNS3), pp. 1\u20135 (2013)","DOI":"10.1109\/JNS3.2013.6595469"},{"key":"21_CR15","unstructured":"Tsai, W.T., Sun, X.: SaaS multi-tenant application customization. In: 2013 IEEE Seventh International Symposium on Service-Oriented System Engineering, pp. 1\u201312 (2013)"},{"key":"21_CR16","doi-asserted-by":"crossref","unstructured":"Lee, W., Choi, M.: A multi-tenant web application framework for SaaS. In: 2012 IEEE Fifth International Conference on Cloud Computing, pp. 970\u2013971 (2012)","DOI":"10.1109\/CLOUD.2012.27"},{"key":"21_CR17","doi-asserted-by":"crossref","unstructured":"Schroeter, J., Cech, S., Gotz, S., Wilke, C., A\u00dfmann, U.: Towards modeling a variable architecture for multi-tenant SaaS-applications. In: Sixth International Workshop on Variability Modeling of Software- Intensive Systems, pp. 111\u2013120 (2012)","DOI":"10.1145\/2110147.2110160"},{"key":"21_CR18","series-title":"LNEE","doi-asserted-by":"publisher","first-page":"157","DOI":"10.1007\/978-3-642-25541-0_21","volume-title":"Advances in Computer, Communication, Control and Automation","author":"G Liu","year":"2011","unstructured":"Liu, G., Zhang, W., Li, D., Zhou, S., Zhu, Z.: BPEL based service process configuration in SaaS application. In: Wu, Y. (ed.) Advances in Computer, Communication, Control and Automation. LNEE, vol. 121, pp. 157\u2013164. Springer, Heidelberg (2011). https:\/\/doi.org\/10.1007\/978-3-642-25541-0_21"},{"key":"21_CR19","doi-asserted-by":"crossref","unstructured":"Kang, S., Kang, S., Hur, S.: A design of the conceptual architecture for a multitenant SaaS application platform. In: 2011 First ACIS\/JNU International Conference on Computers, Networks, Systems and Industrial Engineering, pp. 462\u2013467 (2011)","DOI":"10.1109\/CNSI.2011.56"},{"key":"21_CR20","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"418","DOI":"10.1007\/978-3-642-16515-3_52","volume-title":"Web Information Systems and Mining","author":"H Wang","year":"2010","unstructured":"Wang, H., Zheng, Z.: Software architecture driven configurability of multi-tenant SaaS application. In: Wang, F.L., Gong, Z., Luo, X., Lei, J. (eds.) WISM 2010. LNCS, vol. 6318, pp. 418\u2013424. Springer, Heidelberg (2010). https:\/\/doi.org\/10.1007\/978-3-642-16515-3_52"},{"key":"21_CR21","doi-asserted-by":"crossref","unstructured":"Mietzner, R., Leymann, F., Papazoglou, M.P.: Defining composite configurable SaaS application packages using SCA, variability descriptors and multi-tenancy patterns. In: 2008 Third International Conference on Internet and Web Applications and Services, pp. 156\u2013161 (2008)","DOI":"10.1109\/ICIW.2008.68"},{"key":"21_CR22","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1007\/978-3-642-01347-8_6","volume-title":"Enterprise Information Systems","author":"J M\u00fcller","year":"2009","unstructured":"M\u00fcller, J., Kr\u00fcger, J., Enderlein, S., Helmich, M., Zeier, A.: Customizing enterprise software as a service applications: back-end extension in a multi-tenancy environment. In: Filipe, J., Cordeiro, J. (eds.) ICEIS 2009. LNBIP, vol. 24, pp. 66\u201377. Springer, Heidelberg (2009). https:\/\/doi.org\/10.1007\/978-3-642-01347-8_6"},{"key":"21_CR23","unstructured":"Jumagaliyev, A., Whittle, J., Elkhatib, Y.: Evolving multi-tenant SaaS cloud applications using model-driven engineering. In: CEUR Workshop Proceedings, vol. 1706, pp. 60\u201364 (2016)"},{"key":"21_CR24","doi-asserted-by":"crossref","unstructured":"Walraven, S., Borger, W.D., Vanbrabant, B., Lagaisse, B., Landuyt, D.V., Joosen, W.: Adaptive performance isolation middleware for multi-tenant SaaS. In: 2015 IEEE\/ACM 8th International Conference on Utility and Cloud Computing (UCC), pp. 112\u2013121 (2015)","DOI":"10.1109\/UCC.2015.27"},{"key":"21_CR25","doi-asserted-by":"crossref","unstructured":"Khan, K.M., Nhlabatsi, A., Khan, N.: A process model for customisation of software in multi-tenant SaaS model. In: 2015 IEEE\/ACM 8th International Conference on Utility and Cloud Computing (UCC), pp. 418\u2013419 (2015)","DOI":"10.1109\/UCC.2015.73"},{"key":"21_CR26","doi-asserted-by":"crossref","unstructured":"Sun, W., Zhang, X., Guo, C.J., Sun, P., Su, H.: Software as a service: configuration and customization perspectives. In: 2008 IEEE Congress on Services Part II (Services-2 2008), pp. 18\u201325 (2008)","DOI":"10.1109\/SERVICES-2.2008.29"},{"key":"21_CR27","unstructured":"Correia, A., Penha, J.R., Da Cruz, A.M.R.: An architectural model for customizing the business logic of SaaS applications. In: ICSOFT 2013 - Proceedings of the 8th International Joint Conference on Software Technologies, pp. 162\u2013168 (2013)"},{"key":"21_CR28","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"249","DOI":"10.1007\/978-3-319-14886-1_23","volume-title":"Advances in Service-Oriented and Cloud Computing","author":"P Jamshidi","year":"2015","unstructured":"Jamshidi, P., Pahl, C.: Orthogonal variability modeling to support multi-cloud application configuration. In: Ortiz, G., Tran, C. (eds.) ESOCC 2014. CCIS, vol. 508, pp. 249\u2013261. Springer, Cham (2015). https:\/\/doi.org\/10.1007\/978-3-319-14886-1_23"},{"issue":"1","key":"21_CR29","doi-asserted-by":"publisher","first-page":"48","DOI":"10.1016\/j.jss.2014.01.021","volume":"91","author":"S Walraven","year":"2014","unstructured":"Walraven, S., Van Landuyt, D., Truyen, E., Handekyn, K., Joosen, W.: Efficient customization of multi-tenant software-as-a-service applications with service lines. J. Syst. Softw. 91(1), 48\u201362 (2014)","journal-title":"J. Syst. Softw."},{"key":"21_CR30","doi-asserted-by":"crossref","unstructured":"Schroeter, J., Mucha, P., Muth, M., Jugel, K., Lochau, M.: Dynamic configuration management of cloud-based applications. In: Proceedings of the 16th International Software Product Line Conference - Volume 2, SPLC 2012, pp. 171\u2013178 (2012)","DOI":"10.1145\/2364412.2364441"},{"key":"21_CR31","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"156","DOI":"10.1007\/978-3-319-11460-6_14","volume-title":"Business Information Systems Workshops","author":"O Avila","year":"2014","unstructured":"Avila, O., Garc\u00e9s, K.: Change management contributions for business-IT alignment. In: Abramowicz, W., Kokkinaki, A. (eds.) BIS 2014. LNBIP, vol. 183, pp. 156\u2013167. Springer, Cham (2014). https:\/\/doi.org\/10.1007\/978-3-319-11460-6_14"},{"key":"21_CR32","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"183","DOI":"10.1007\/978-3-030-01535-0_14","volume-title":"Applied Informatics","author":"S Rueda","year":"2018","unstructured":"Rueda, S., Avila, O.: Automating information security risk assessment for IT services. In: Florez, H., Diaz, C., Chavarriaga, J. (eds.) ICAI 2018. CCIS, vol. 942, pp. 183\u2013197. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-030-01535-0_14"}],"container-title":["Communications in Computer and Information Science","Applied Informatics"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-32475-9_21","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,10,2]],"date-time":"2022-10-02T19:45:36Z","timestamp":1664739936000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-32475-9_21"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019]]},"ISBN":["9783030324742","9783030324759"],"references-count":32,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-32475-9_21","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2019]]},"assertion":[{"value":"28 October 2019","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"ICAI","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Applied Informatics","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Madrid","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Spain","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"7 November 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"9 November 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"icai22019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/icai.itiud.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Double-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Easychair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"98","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"37","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"1","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"38% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}