{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T00:37:11Z","timestamp":1743122231667,"version":"3.40.3"},"publisher-location":"Cham","reference-count":5,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030395117"},{"type":"electronic","value":"9783030395124"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-39512-4_195","type":"book-chapter","created":{"date-parts":[[2020,1,21]],"date-time":"2020-01-21T20:10:52Z","timestamp":1579637452000},"page":"1277-1283","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["A Consumer-Centric Approach to Understand User\u2019s Digital Experiences"],"prefix":"10.1007","author":[{"given":"Yeon Ji","family":"Yang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jaehye","family":"Suk","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kee Ok","family":"Kim","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hyesun","family":"Hwang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hyewon","family":"Lim","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Muzi","family":"Xiang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2020,1,22]]},"reference":[{"key":"195_CR1","unstructured":"Bates, R.: Banking on the future: an exploration of fintech and the consumer interest. A Report for Consumers International (2017)"},{"key":"195_CR2","unstructured":"Sahn, B.: Customer experience at the centre of innovation agenda. FinTech Futures. \nhttps:\/\/www.fintechfutures.com\/2018\/02\/customer-experience-at-the-centre-of-innovation-agenda\/"},{"issue":"13","key":"195_CR3","first-page":"1","volume":"40","author":"K Hornik","year":"2011","unstructured":"Hornik, K., Gr\u00fcn, B.: Topicmodels: an R package for fitting topic models. J. Stat. Softw. 40(13), 1\u201330 (2011)","journal-title":"J. Stat. Softw."},{"issue":"2\u20133","key":"195_CR4","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1023\/A:1007692713085","volume":"39","author":"K Nigam","year":"2000","unstructured":"Nigam, K., McCallum, A.K., Thrun, S., Mitchell, T.: Text classification from labeled and unlabeled documents using EM. Mach. Learn. 39(2\u20133), 103\u2013134 (2000)","journal-title":"Mach. Learn."},{"key":"195_CR5","unstructured":"Qasim, M.: Sustainability and wellbeing: a text analysis of New Zealand parliamentary debates, official yearbooks and ministerial documents, No. 19\/01 (2019)"}],"container-title":["Advances in Intelligent Systems and Computing","Intelligent Human Systems Integration 2020"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-39512-4_195","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,4,2]],"date-time":"2020-04-02T10:39:49Z","timestamp":1585823989000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-39512-4_195"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030395117","9783030395124"],"references-count":5,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-39512-4_195","relation":{},"ISSN":["2194-5357","2194-5365"],"issn-type":[{"type":"print","value":"2194-5357"},{"type":"electronic","value":"2194-5365"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"22 January 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"IHSI","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Intelligent Human Systems Integration","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Modena","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Italy","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"19 February 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"21 February 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"ihsi2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/www.ihsint.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}