{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,21]],"date-time":"2026-05-21T03:45:20Z","timestamp":1779335120955,"version":"3.51.4"},"publisher-location":"Cham","reference-count":18,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783030395391","type":"print"},{"value":"9783030395407","type":"electronic"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-39540-7_11","type":"book-chapter","created":{"date-parts":[[2020,1,18]],"date-time":"2020-01-18T05:02:57Z","timestamp":1579323777000},"page":"158-169","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":11,"title":["Using Theory of Mind to Assess Users\u2019 Sense of Agency in Social Chatbots"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1138-1331","authenticated-orcid":false,"given":"Evelien","family":"Heyselaar","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4233-0406","authenticated-orcid":false,"given":"Tibor","family":"Bosse","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2020,1,19]]},"reference":[{"key":"11_CR1","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1145\/357980.357991","volume":"26","author":"J Weizenbaum","year":"1983","unstructured":"Weizenbaum, J.: ELIZA\u2014a computer program for the study of natural language communication between man and machine. Commun. ACM 26, 23\u201328 (1983). \nhttps:\/\/doi.org\/10.1145\/357980.357991","journal-title":"Commun. ACM"},{"key":"11_CR2","unstructured":"Wallace, R.: The Elements of AIML Style (2003)"},{"key":"11_CR3","doi-asserted-by":"publisher","first-page":"137","DOI":"10.12720\/joace.3.2.137-140","volume":"3","author":"BEV Comendador","year":"2015","unstructured":"Comendador, B.E.V., Francisco, B.M.B., Medenilla, J.S., Nacion, S.M.T., Serac, T.B.E.: Pharmabot: a pediatric generic medicine consultant chatbot. J. Autom. Control Eng. 3, 137\u2013140 (2015). \nhttps:\/\/doi.org\/10.12720\/joace.3.2.137-140","journal-title":"J. Autom. Control Eng."},{"key":"11_CR4","doi-asserted-by":"publisher","first-page":"539","DOI":"10.1016\/j.future.2018.01.055","volume":"92","author":"L Ciechanowski","year":"2019","unstructured":"Ciechanowski, L., Przegalinska, A., Magnuski, M., Gloor, P.: In the shades of the uncanny valley: an experimental study of human \u2013 chatbot interaction. Future Gener. Comput. Syst. 92, 539\u2013548 (2019). \nhttps:\/\/doi.org\/10.1016\/j.future.2018.01.055","journal-title":"Future Gener. Comput. Syst."},{"key":"11_CR5","doi-asserted-by":"publisher","first-page":"60","DOI":"10.3390\/mti2030060","volume":"2","author":"M Neururer","year":"2018","unstructured":"Neururer, M., Schl\u00f6gl, S., Brinkschulte, L., Groth, A.: Perceptions on authenticity in chat bots. Multimodal Technol. Interact. 2, 60 (2018). \nhttps:\/\/doi.org\/10.3390\/mti2030060","journal-title":"Multimodal Technol. Interact."},{"key":"11_CR6","unstructured":"Radziwill, N., Benton, M.: Evaluating Quality of Chatbots and Intelligent Conversational Agents (2016)"},{"key":"11_CR7","unstructured":"Chaves, A.P., Gerosa, M.: How should my chatbot interact? 1\u201344 (2018)"},{"key":"11_CR8","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"87","DOI":"10.1007\/978-3-642-39330-3_10","volume-title":"Human-Computer Interaction. Interaction Modalities and Techniques","author":"K Morrissey","year":"2013","unstructured":"Morrissey, K., Kirakowski, J.: \u2018Realness\u2019 in chatbots: establishing quantifiable criteria. In: Kurosu, M. (ed.) HCI 2013. LNCS, vol. 8007, pp. 87\u201396. Springer, Heidelberg (2013). \nhttps:\/\/doi.org\/10.1007\/978-3-642-39330-3_10"},{"key":"11_CR9","doi-asserted-by":"publisher","first-page":"287","DOI":"10.1146\/annurev-psych-120710-100449","volume":"63","author":"CD Frith","year":"2012","unstructured":"Frith, C.D., Frith, U.: Mechanisms of social cognition. Ann. Rev. Psychol. 63, 287\u2013313 (2012). \nhttps:\/\/doi.org\/10.1146\/annurev-psych-120710-100449","journal-title":"Ann. Rev. Psychol."},{"key":"11_CR10","doi-asserted-by":"publisher","first-page":"515","DOI":"10.1017\/S0140525X00076512","volume":"4","author":"D Premack","year":"1978","unstructured":"Premack, D., Woodruff, G.: Does the chimpanzee have a theory of mind? Behav. Brain Sci. 4, 515\u2013526 (1978)","journal-title":"Behav. Brain Sci."},{"issue":"6","key":"11_CR11","doi-asserted-by":"publisher","first-page":"741","DOI":"10.1080\/23273798.2016.1148747","volume":"31","author":"Flora Vanlangendonck","year":"2016","unstructured":"Vanlangendonck, F., et al.: An early influence of common ground during speech planning. 3798 (2016). \nhttps:\/\/doi.org\/10.1080\/23273798.2016.1148747","journal-title":"Language, Cognition and Neuroscience"},{"key":"11_CR12","doi-asserted-by":"publisher","first-page":"e0202943","DOI":"10.1371\/journal.pone.0202943","volume":"13","author":"F Vanlangendonck","year":"2018","unstructured":"Vanlangendonck, F., Willems, R.M., Hagoort, P.: Taking common ground into account: specifying the role of the mentalizing network in communicative language production. PLoS ONE 13, e0202943 (2018). \nhttps:\/\/doi.org\/10.1371\/journal.pone.0202943","journal-title":"PLoS ONE"},{"key":"11_CR13","unstructured":"Van Der Kallen, T., Communicatiewetenschap, M., Nijmegen, R.U.: Chatbots: kunnen menselijk sprekende computers beter tegen een foutje? [Chatbots: Are human-like talking computers more resilient to mistakes?]"},{"key":"11_CR14","unstructured":"Bates, D., Maechler, M., Bolker, B.: lme4: linear mixed-effects models using S4 classes (2011). R package version 0.999375-42 (2012)"},{"key":"11_CR15","unstructured":"R Core Development Team: R: a language and environment for statistical computing, Vienna, Austria (2011)"},{"key":"11_CR16","doi-asserted-by":"publisher","first-page":"255","DOI":"10.1016\/j.jml.2012.11.001","volume":"68","author":"DJ Barr","year":"2013","unstructured":"Barr, D.J., Levy, R., Scheepers, C., Tily, H.J.: Random effects structure for confirmatory hypothesis testing: keep it maximal. J. Mem. Lang. 68, 255\u2013278 (2013). \nhttps:\/\/doi.org\/10.1016\/j.jml.2012.11.001","journal-title":"J. Mem. Lang."},{"key":"11_CR17","doi-asserted-by":"publisher","first-page":"32","DOI":"10.1111\/1467-9280.00211","volume":"11","author":"B Keysar","year":"2000","unstructured":"Keysar, B., Barr, D.J., Balin, J.A., Brauner, J.S.: Taking perspective in conversation: the role of mutual knowledge in comprehension. Psychol. Sci. 11, 32\u201338 (2000)","journal-title":"Psychol. Sci."},{"key":"11_CR18","doi-asserted-by":"publisher","first-page":"699","DOI":"10.3758\/s13423-012-0262-6","volume":"19","author":"SO Yoon","year":"2012","unstructured":"Yoon, S.O., Koh, S., Brown-Schmidt, S.: Influence of perspective and goals on reference production in conversation. Psychon. Bull. Rev. 19, 699\u2013707 (2012). \nhttps:\/\/doi.org\/10.3758\/s13423-012-0262-6","journal-title":"Psychon. Bull. Rev."}],"container-title":["Lecture Notes in Computer Science","Chatbot Research and Design"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-39540-7_11","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,1,18]],"date-time":"2020-01-18T05:04:19Z","timestamp":1579323859000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-39540-7_11"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030395391","9783030395407"],"references-count":18,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-39540-7_11","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"19 January 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"CONVERSATIONS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Workshop on Chatbot Research and Design","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Amsterdam","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"The Netherlands","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2019","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"19 November 2019","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20 November 2019","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"conversations2019","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/conversations2019.wordpress.com\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Easychair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"31","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"18","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"58% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2,9","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}