{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,5]],"date-time":"2025-05-05T12:44:11Z","timestamp":1746449051690,"version":"3.40.3"},"publisher-location":"Cham","reference-count":24,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030490614"},{"type":"electronic","value":"9783030490621"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-49062-1_16","type":"book-chapter","created":{"date-parts":[[2020,7,9]],"date-time":"2020-07-09T23:56:20Z","timestamp":1594338980000},"page":"234-243","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["The Effect of Personal Pronouns on Users\u2019 Emotional Experience in Voice Interaction"],"prefix":"10.1007","author":[{"given":"Jianhong","family":"Qu","sequence":"first","affiliation":[]},{"given":"Ronggang","family":"Zhou","sequence":"additional","affiliation":[]},{"given":"Liming","family":"Zou","sequence":"additional","affiliation":[]},{"given":"Yanyan","family":"Sun","sequence":"additional","affiliation":[]},{"given":"Min","family":"Zhao","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,7,10]]},"reference":[{"key":"16_CR1","doi-asserted-by":"crossref","unstructured":"Hannah, RM., Pelikan, Broth, M.: Why that Nao: How humans adapt to a conventional humanoid robot in taking turns-at-talk. In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, pp. 4921\u20134932. ACM (2016)","DOI":"10.1145\/2858036.2858478"},{"key":"16_CR2","doi-asserted-by":"crossref","unstructured":"Beneteau, E., Richards, OK., Zhang, M., Kientz, J.A., Yip J., Hiniker, A.: Communication breakdowns between families and Alexa. In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, p. 243. ACM (2019)","DOI":"10.1145\/3290605.3300473"},{"key":"16_CR3","doi-asserted-by":"crossref","unstructured":"Luger, E., Sellen, A.: Like having a really bad PA: the gulf between user expectation and experience of conversational agents. In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, pp. 5286\u20135297. ACM (2016)","DOI":"10.1145\/2858036.2858288"},{"key":"16_CR4","doi-asserted-by":"crossref","unstructured":"Porcheron, M., Fischer, J.E., Sharples, S.: Do animals have accents?: talking with agents in multi-party conversation. In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, pp. 207\u2013219. ACM (2017)","DOI":"10.1145\/2998181.2998298"},{"key":"16_CR5","volume-title":"Conversation as a System Framework: Designing Embodied Conversational Agents","author":"J Cassell","year":"2000","unstructured":"Cassell, J., Bickmore, T., Campbell, L., Hannes, V., Yan, H.: Conversation as a System Framework: Designing Embodied Conversational Agents. The MIT Press, Cambridge (2000)"},{"key":"16_CR6","doi-asserted-by":"crossref","unstructured":"Jiang, J., Jeng, W., He, E.: How do users respond to voice input errors? lexical and phonetic query reformulation in voice search. In: Proceedings of the 36th international ACM SIGIR Conference on Research and Development in Information Retrieval, pp 143\u2013152. ACM (2013)","DOI":"10.1145\/2484028.2484092"},{"issue":"2","key":"16_CR7","doi-asserted-by":"publisher","first-page":"1097","DOI":"10.1121\/1.405558","volume":"93","author":"IR Murray","year":"1993","unstructured":"Murray, I.R., Arnott, J.L.: Toward the simulation of emotion in synthetic speech: a review of the literature on human vocal emotion. J. Acoust. Soc. Am. 93(2), 1097\u20131108 (1993)","journal-title":"J. Acoust. Soc. Am."},{"key":"16_CR8","doi-asserted-by":"crossref","unstructured":"Chen, M., Wang, H.: How personal experience and technical knowledge affect using conversational agents. In: Proceedings of the 23rd International Conference on Intelligent User Interfaces Companion, p. 53. ACM (2018)","DOI":"10.1145\/3180308.3180362"},{"key":"16_CR9","doi-asserted-by":"publisher","first-page":"53","DOI":"10.1016\/j.apergo.2017.04.003","volume":"63","author":"DR Large","year":"2017","unstructured":"Large, D.R., Clark, L., Quandt, A., Burnett, G., Skrypchuk, L.: Steering the conversation: a linguistic exploration of natural language interactions with a digital assistant during simulated driving. Appl. Ergon. 63, 53\u201361 (2017)","journal-title":"Appl. Ergon."},{"issue":"1","key":"16_CR10","first-page":"18","volume":"3","author":"J Liu","year":"2015","unstructured":"Liu, J., Shu, N., Zhang, Q.: Interpersonal interpretation of personal pronoun in marriage advertising. Res. J. Eng. Lang. Lit. 3(1), 18\u201325 (2015)","journal-title":"Res. J. Eng. Lang. Lit."},{"key":"16_CR11","volume-title":"Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship","author":"CI Nass","year":"2005","unstructured":"Nass, C.I., Brave, S.: Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship. MIT Press, Cambridge (2005)"},{"issue":"2828","key":"16_CR12","doi-asserted-by":"publisher","first-page":"42","DOI":"10.1016\/S0262-4079(11)62167-2","volume":"211","author":"JW Pennebaker","year":"2011","unstructured":"Pennebaker, J.W.: The secret life of pronouns. New Sci. 211(2828), 42\u201345 (2011)","journal-title":"New Sci."},{"key":"16_CR13","doi-asserted-by":"crossref","unstructured":"Levinson, S.: Pragmatics (1983)","DOI":"10.1017\/CBO9780511813313"},{"issue":"1","key":"16_CR14","doi-asserted-by":"publisher","first-page":"60","DOI":"10.1111\/1467-9280.01419","volume":"14","author":"RS Campbell","year":"2003","unstructured":"Campbell, R.S., Pennebaker, J.W.: The secret life of pronouns: flexibility in writing style and physical health. Psychol. Sci. 14(1), 60\u201365 (2003)","journal-title":"Psychol. Sci."},{"issue":"4","key":"16_CR15","doi-asserted-by":"publisher","first-page":"541","DOI":"10.1509\/jmr.16.0118","volume":"55","author":"G Packard","year":"2018","unstructured":"Packard, G., Moore, S.G., McFerran, B.: (I\u2019m) Happy to help (you): the impact of personal pronoun use in customer-firm interactions. J. Mark. Res. 55(4), 541\u2013555 (2018)","journal-title":"J. Mark. Res."},{"key":"16_CR16","doi-asserted-by":"publisher","first-page":"283","DOI":"10.1016\/j.jbusres.2019.07.028","volume":"104","author":"F Wang","year":"2019","unstructured":"Wang, F., Karimi, S.: This product works well (for me): The impact of first-person singular pronouns on online review helpfulness. J. Bus. Res. 104, 283\u2013294 (2019)","journal-title":"J. Bus. Res."},{"issue":"12","key":"16_CR17","doi-asserted-by":"publisher","first-page":"932","DOI":"10.1111\/j.1467-9280.2005.01639.x","volume":"16","author":"RA Simmons","year":"2005","unstructured":"Simmons, R.A., Gordon, P.C., Chambless, D.L.: Pronouns in marital interaction: what do \u201cyou\u201d and \u201cI\u201d say about marital health? Psychol. Sci. 16(12), 932\u2013936 (2005)","journal-title":"Psychol. Sci."},{"issue":"1","key":"16_CR18","doi-asserted-by":"publisher","first-page":"58","DOI":"10.1521\/soco.1986.4.1.58","volume":"4","author":"W Ickes","year":"1986","unstructured":"Ickes, W., Reidhead, S., Patterson, M.: Machiavellianism and self-monitoring: as different as \u201cme\u201d and \u201cyou\u201d. Soc. Cogn. 4(1), 58\u201374 (1986)","journal-title":"Soc. Cogn."},{"issue":"9","key":"16_CR19","doi-asserted-by":"publisher","first-page":"677","DOI":"10.1037\/0022-3514.35.9.677","volume":"35","author":"TB Rogers","year":"1977","unstructured":"Rogers, T.B., Kuiper, N.A., Kirker, W.S.: Self-reference and the encoding of personal information. J. Pers. Soc. Psychol. 35(9), 677 (1977)","journal-title":"J. Pers. Soc. Psychol."},{"issue":"4","key":"16_CR20","doi-asserted-by":"publisher","first-page":"421","DOI":"10.1086\/510216","volume":"33","author":"JE Escalas","year":"2006","unstructured":"Escalas, J.E.: Self-referencing and persuasion: narrative transportation versus analytical elaboration. J. Consum. Res. 33(4), 421\u2013429 (2006)","journal-title":"J. Consum. Res."},{"issue":"2","key":"16_CR21","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1080\/02564602.2018.1432422","volume":"36","author":"N Adiga","year":"2019","unstructured":"Adiga, N., Prasanna, S.R.M.: Acoustic features modelling for statistical parametric speech synthesis: a review. IETE Tech. Rev. 36(2), 130\u2013149 (2019)","journal-title":"IETE Tech. Rev."},{"issue":"1","key":"16_CR22","doi-asserted-by":"publisher","first-page":"13","DOI":"10.1016\/0271-5309(82)90032-5","volume":"2","author":"RL Street","year":"1982","unstructured":"Street, R.L.: Evaluation of noncontent speech accommodation. Lang. Commun. 2(1), 13\u201331 (1982)","journal-title":"Lang. Commun."},{"issue":"15\u201316","key":"16_CR23","doi-asserted-by":"publisher","first-page":"1401","DOI":"10.1080\/0267257X.2019.1687571","volume":"35","author":"TM Brill","year":"2019","unstructured":"Brill, T.M., Munoz, L., Miller, R.J.: Siri, Alexa, and other digital assistants: a study of customer satisfaction with artificial intelligence applications. J. Mark. Manag. 35(15\u201316), 1401\u20131436 (2019)","journal-title":"J. Mark. Manag."},{"issue":"1","key":"16_CR24","doi-asserted-by":"publisher","first-page":"50","DOI":"10.1518\/hfes.46.1.50.30392","volume":"46","author":"JD Lee","year":"2004","unstructured":"Lee, J.D., See, K.A.: Trust in automation: designing for appropriate reliance. Hum. Factors 46(1), 50\u201380 (2004)","journal-title":"Hum. Factors"}],"container-title":["Lecture Notes in Computer Science","Human-Computer Interaction. Multimodal and Natural Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-49062-1_16","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,7,10]],"date-time":"2024-07-10T00:41:55Z","timestamp":1720572115000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-49062-1_16"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030490614","9783030490621"],"references-count":24,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-49062-1_16","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"10 July 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Copenhagen","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Denmark","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"19 July 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"22","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2020.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}