{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,27]],"date-time":"2025-11-27T13:53:53Z","timestamp":1764251633803,"version":"3.40.5"},"publisher-location":"Cham","reference-count":41,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030491642"},{"type":"electronic","value":"9783030491659"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-49165-9_9","type":"book-chapter","created":{"date-parts":[[2020,5,15]],"date-time":"2020-05-15T08:02:41Z","timestamp":1589529761000},"page":"95-108","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":7,"title":["Combination of Topic Modelling and Decision Tree Classification for Tourist Destination Marketing"],"prefix":"10.1007","author":[{"given":"Evripides","family":"Christodoulou","sequence":"first","affiliation":[]},{"given":"Andreas","family":"Gregoriades","sequence":"additional","affiliation":[]},{"given":"Maria","family":"Pampaka","sequence":"additional","affiliation":[]},{"given":"Herodotos","family":"Herodotou","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,5,16]]},"reference":[{"issue":"5","key":"9_CR1","doi-asserted-by":"publisher","first-page":"422","DOI":"10.1037\/h0040968","volume":"67","author":"JS Adams","year":"1963","unstructured":"Adams, J.S.: Towards an understanding of inequity. J. Abnorm. Soc. Psychol. 67(5), 422 (1963)","journal-title":"J. Abnorm. Soc. Psychol."},{"key":"9_CR2","doi-asserted-by":"publisher","first-page":"192","DOI":"10.1509\/jmr.10.0353","volume":"49","author":"J Berger","year":"2012","unstructured":"Berger, J., Milkman, K.: What Makes Online Content Viral? J. Mark. Res. 49, 192\u2013205 (2012)","journal-title":"J. Mark. Res."},{"issue":"5","key":"9_CR3","doi-asserted-by":"publisher","first-page":"526","DOI":"10.1007\/s10791-008-9070-z","volume":"12","author":"E Boiy","year":"2009","unstructured":"Boiy, E., Moens, M.F.: A machine learning approach to sentiment analysis in multilingual web texts. Inf. Retr. 12(5), 526\u2013558 (2009)","journal-title":"Inf. Retr."},{"issue":"7","key":"9_CR4","doi-asserted-by":"publisher","first-page":"1145","DOI":"10.1016\/S0031-3203(96)00142-2","volume":"30","author":"AP Bradley","year":"1997","unstructured":"Bradley, A.P.: The use of the area under the ROC curve in the evaluation of machine learning algorithms. Patt. Recogn. 30(7), 1145\u20131159 (1997)","journal-title":"Patt. Recogn."},{"key":"9_CR5","volume-title":"Classification and Regression Trees (Wadsworth Statistics\/Probability)","author":"L Breiman","year":"1984","unstructured":"Breiman, L., Friedman, J., Stone, C., Olshen, R.: Classification and Regression Trees (Wadsworth Statistics\/Probability). CRC Press, New York (1984)"},{"key":"9_CR6","first-page":"973","volume":"18","author":"W Chamlertwat","year":"2012","unstructured":"Chamlertwat, W., Bhattarakosol, P., Rungkasiri, T., Haruechaiyasak, C.: Discovering consumer insight from Twitter via sentiment analysis. J. Uni. Comput. Sci. 18, 973\u2013992 (2012)","journal-title":"J. Uni. Comput. Sci."},{"key":"9_CR7","unstructured":"Chaney, A.J.B., Blei, D.M.: Visualizing topic models. In: ICWSM 2012 - Proceedings of the 6th International AAAI Conference on Weblogs and Social Media (2012)"},{"key":"9_CR8","doi-asserted-by":"crossref","unstructured":"Crotts, J., Erdmann, R.: Does national culture influence consumers\u2019 evaluation of travel services? A test of Hofstede\u2019s model of cross-cultural differences. MSQ 10, 410\u2013419 (2000)","DOI":"10.1108\/09604520010351167"},{"key":"9_CR9","first-page":"1","volume":"1695","author":"G Csardi","year":"2006","unstructured":"Csardi, G., Nepusz, T.: The igraph software package for complex network research. Inter J. Complex Syst. 1695, 1\u20139 (2006)","journal-title":"Inter J. Complex Syst."},{"key":"9_CR10","doi-asserted-by":"publisher","first-page":"336","DOI":"10.1108\/02652320910979870","volume":"27","author":"S Dash","year":"2009","unstructured":"Dash, S., Bruning, E., Acharya, M.: The effect of power distance and individualism on service quality expectations in banking: a two-country individual- and national-cultural comparison. Int. J. Bank Mark. 27, 336\u2013358 (2009)","journal-title":"Int. J. Bank Mark."},{"key":"9_CR11","doi-asserted-by":"publisher","first-page":"698","DOI":"10.1108\/03068290610689732","volume":"33","author":"WR Dipietro","year":"2006","unstructured":"Dipietro, W.R., Anoruo, E.: GDP per capita and its challengers as measures of happiness. Int. J. Soc. Econ. 33, 698\u2013709 (2006)","journal-title":"Int. J. Soc. Econ."},{"key":"9_CR12","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1108\/03090569310024530","volume":"27","author":"B Dubois","year":"1993","unstructured":"Dubois, B., Duquesne, P.: The market for luxury goods: income versus culture. Eur. J. Mark. 27, 35\u201344 (1993)","journal-title":"Eur. J. Mark."},{"key":"9_CR13","doi-asserted-by":"publisher","first-page":"28","DOI":"10.5465\/amr.2014.0280","volume":"44","author":"M Etter","year":"2019","unstructured":"Etter, M., Ravasi, D., Colleoni, E.: Social media and the formation of organizational reputation. Acad. Manag. Rev. 44, 28\u201352 (2019)","journal-title":"Acad. Manag. Rev."},{"key":"9_CR14","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s10462-016-9475-9","volume":"47","author":"M Gambhir","year":"2017","unstructured":"Gambhir, M., Gupta, V.: Recent automatic text summarization techniques: a survey. Artif. Intell. Rev. 47, 1\u201366 (2017)","journal-title":"Artif. Intell. Rev."},{"key":"9_CR15","doi-asserted-by":"crossref","unstructured":"Gilboa, S., Mitchell, V.: The role of culture and purchasing power parity in shaping mall-shoppers\u2019 profiles. J. Retail. Consum. Serv. 52 (2020)","DOI":"10.1016\/j.jretconser.2019.101951"},{"key":"9_CR16","doi-asserted-by":"publisher","first-page":"232","DOI":"10.1016\/j.tourman.2018.12.001","volume":"52","author":"S Huang","year":"2019","unstructured":"Huang, S., Crotts, J.: Relationships between Hofstede\u2019s cultural dimensions and tourist satisfaction: a cross-country cross-sample examination. Tour. Manag. 52, 232\u2013241 (2019)","journal-title":"Tour. Manag."},{"key":"9_CR17","doi-asserted-by":"crossref","unstructured":"Hutto, C.J., Gilbert, E.: VADER: a parsimonious rule-based model for sentiment analysis of social media text. In: ICWSM (2014)","DOI":"10.1609\/icwsm.v8i1.14550"},{"key":"9_CR18","doi-asserted-by":"publisher","first-page":"2721","DOI":"10.1016\/j.eswa.2007.05.015","volume":"34","author":"JJ Jung","year":"2008","unstructured":"Jung, J.J.: Taxonomy alignment for interoperability between heterogeneous virtual organizations. Exp. Syst. Appl. 34, 2721\u20132731 (2008)","journal-title":"Exp. Syst. Appl."},{"key":"9_CR19","doi-asserted-by":"publisher","first-page":"986","DOI":"10.1016\/j.procs.2016.03.125","volume":"79","author":"AA Khade","year":"2016","unstructured":"Khade, A.A.: Performing customer behavior analysis using big data analytics. Procedia Comput. Sci. 79, 986\u2013992 (2016)","journal-title":"Procedia Comput. Sci."},{"key":"9_CR20","doi-asserted-by":"publisher","first-page":"193","DOI":"10.1108\/JCM-01-2015-1273","volume":"33","author":"CS Kim","year":"2016","unstructured":"Kim, C.S., Aggarwal, P.: The customer is king: culture-based unintended consequences of modern marketing. J. Consum. Mark. 33, 193\u2013201 (2016)","journal-title":"J. Consum. Mark."},{"key":"9_CR21","doi-asserted-by":"publisher","first-page":"134","DOI":"10.1016\/j.intmar.2018.05.002","volume":"43","author":"JM Kim","year":"2018","unstructured":"Kim, J.M., Jun, M., Kim, C.K.: The effects of culture on consumers\u2019 consumption and generation of online reviews. J. Interact. Mark. 43, 134\u2013150 (2018)","journal-title":"J. Interact. Mark."},{"key":"9_CR22","doi-asserted-by":"crossref","unstructured":"Koh, N.S., Hu, N., Clemons, E.K.: Do online reviews reflect a product\u2019s true perceived quality? an investigation of online movie reviews across cultures. ECRA 9, 374\u2013385 (2010)","DOI":"10.1016\/j.elerap.2010.04.001"},{"key":"9_CR23","first-page":"755","volume":"23","author":"A Krouska","year":"2017","unstructured":"Krouska, A., Troussas, C., Virvou, M.: Comparative evaluation of algorithms for sentiment analysis over social networking services. J. Univ. Comput. Sci. 23, 755\u2013768 (2017)","journal-title":"J. Univ. Comput. Sci."},{"key":"9_CR24","doi-asserted-by":"crossref","unstructured":"Liu, B.: Sentiment analysis and opinion mining. Synth. Lect. Hum. Lang. Technol. (2012)","DOI":"10.1007\/978-3-031-02145-9"},{"key":"9_CR25","doi-asserted-by":"crossref","unstructured":"Mantovani, R.G., Horvath, T., Cerri. R., Vanschoren, J., De Carvalho, A.C.P.L.F.: Hyper-parameter tuning of a decision tree induction algorithm. In: BRACIS (2016)","DOI":"10.1109\/BRACIS.2016.018"},{"key":"9_CR26","doi-asserted-by":"publisher","first-page":"106","DOI":"10.1016\/j.jairtraman.2019.01.004","volume":"78","author":"L Martin-Domingo","year":"2019","unstructured":"Martin-Domingo, L., Mart\u00edn, J.C., Mandsberg, G.: Social media as a resource for sentiment analysis of Airport Service Quality (ASQ). J. Air. Transp. Manag. 78, 106\u2013115 (2019)","journal-title":"J. Air. Transp. Manag."},{"key":"9_CR27","doi-asserted-by":"publisher","first-page":"265","DOI":"10.1016\/j.ijresmar.2016.05.007","volume":"34","author":"S Moon","year":"2017","unstructured":"Moon, S., Kamakura, W.A.: A picture is worth a thousand words: translating product reviews into a product positioning map. Int. J. Res. Mark. 34, 265\u2013285 (2017)","journal-title":"Int. J. Res. Mark."},{"key":"9_CR28","first-page":"2725","volume":"28","author":"G Nayab","year":"2016","unstructured":"Nayab, G., Bilal, M., Shrafat, A.: A brand is no longer what we tell the customer it is - it is what customers tell each other it is: (Lahome). Sci. Int. 28, 2725\u20132729 (2016)","journal-title":"Sci. Int."},{"key":"9_CR29","first-page":"39","volume":"36","author":"H Nguyen","year":"2019","unstructured":"Nguyen, H., Chaudhuri, M.: Making new products go viral and succd. IJRM 36, 39\u201362 (2019)","journal-title":"IJRM"},{"key":"9_CR30","doi-asserted-by":"publisher","first-page":"102497","DOI":"10.1016\/j.ijhm.2020.102497","volume":"87","author":"JL Nicolau","year":"2020","unstructured":"Nicolau, J.L., Mellinas, J.P., Mart\u00edn-Fuentes, E.: Satisfaction measures with monetary and non-monetary components: hotel\u2019s overall scores. Int. J. Hosp. Manag. 87, 102497 (2020)","journal-title":"Int. J. Hosp. Manag."},{"key":"9_CR31","doi-asserted-by":"publisher","first-page":"88","DOI":"10.1177\/0165551515617393","volume":"43","author":"SI Nikolenko","year":"2017","unstructured":"Nikolenko, S.I., Koltcov, S., Koltsova, O.: Topic modelling for qualitative studies. J. Inf. Sci. 43, 88\u2013102 (2017)","journal-title":"J. Inf. Sci."},{"key":"9_CR32","first-page":"1","volume":"2","author":"B Pang","year":"2008","unstructured":"Pang, B., Lee, L.: Opinion mining and sentiment analysis. FT Inf. Retr. 2, 1\u2013135 (2008)","journal-title":"FT Inf. Retr."},{"key":"9_CR33","doi-asserted-by":"crossref","unstructured":"Pfeffer, J., Zorbach, T., Carley, K,M.: Understanding online firestorms: negative word-of-mouth dynamics in social media networks. J. Mark. Commun. 20, 117\u2013128 (2014)","DOI":"10.1080\/13527266.2013.797778"},{"key":"9_CR34","doi-asserted-by":"publisher","first-page":"17","DOI":"10.1016\/j.intmar.2015.05.001","volume":"31","author":"N Purnawirawan","year":"2015","unstructured":"Purnawirawan, N., Eisend, M., De Pelsmacker, P., Dens, N.: A meta-analytic investigation of the role of valence in online reviews. J. Interact. Mark. 31, 17\u201327 (2015)","journal-title":"J. Interact. Mark."},{"key":"9_CR35","doi-asserted-by":"publisher","first-page":"1064","DOI":"10.1111\/ajps.12103","volume":"58","author":"M Roberts","year":"2014","unstructured":"Roberts, M., et al.: Structural topic models for open-ended survey responses. AJPS 58, 1064\u20131082 (2014)","journal-title":"AJPS"},{"key":"9_CR36","doi-asserted-by":"publisher","first-page":"297","DOI":"10.1509\/jmr.14.0380","volume":"53","author":"A Rosario","year":"2016","unstructured":"Rosario, A., Sotgiu, F., De Valck, K., Bijmolt, T.: The effect of eWOM on sales: a meta-analytic review of platform, product, and metric factors. J. Mark. Res. 53, 297\u2013318 (2016)","journal-title":"J. Mark. Res."},{"key":"9_CR37","doi-asserted-by":"publisher","first-page":"80","DOI":"10.1016\/j.jhtm.2020.02.004","volume":"43","author":"R Sann","year":"2020","unstructured":"Sann, R., Lai, P.C., Liaw, S.Y.: Online complaining behavior: does cultural background and hotel class matter? J. Hosp. Tour. Manag. 43, 80\u201390 (2020)","journal-title":"J. Hosp. Tour. Manag."},{"key":"9_CR38","doi-asserted-by":"publisher","first-page":"192","DOI":"10.1177\/002224378101800207","volume":"18","author":"CM Schaninger","year":"1981","unstructured":"Schaninger, C.M.: Social class versus income revisited: an empirical investigation. J. Mark. Res. 18, 192\u2013208 (1981)","journal-title":"J. Mark. Res."},{"key":"9_CR39","doi-asserted-by":"crossref","unstructured":"Singh, V.K., Piryani, R., Uddin, A., Waila, P.M.: Sentiment analysis of textual reviews; Evaluating machine learning, unsupervised and SentiWordNet approaches (2013)","DOI":"10.1109\/KST.2013.6512800"},{"key":"9_CR40","doi-asserted-by":"crossref","unstructured":"Thabtah, F., Hammoud, S., Kamalov, F., Gonsalves, A.: Data imbalance in classification: experimental evaluation. Inf. Sci. (Ny) (2020)","DOI":"10.1016\/j.ins.2019.11.004"},{"key":"9_CR41","volume-title":"Data Mining: Practical Machine Learning Tools and Techniques","author":"IH Witten","year":"2011","unstructured":"Witten, I.H., Frank, E., Hall, M.A., Pal, C.J.: Data Mining: Practical Machine Learning Tools and Techniques. Elsevier, Amsterdam (2011)"}],"container-title":["Lecture Notes in Business Information Processing","Advanced Information Systems Engineering Workshops"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-49165-9_9","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,14]],"date-time":"2025-05-14T22:03:00Z","timestamp":1747260180000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-49165-9_9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030491642","9783030491659"],"references-count":41,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-49165-9_9","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"16 May 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"CAiSE","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Advanced Information Systems Engineering","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Grenoble","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"France","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"8 June 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"12 June 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"32","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"caise2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/caise20.imag.fr\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"185","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"33","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"18% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"5","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"In addition, 11 papers were published from the CAiSE 2020 workshops. The conference was held virtually due to the COVID-19 pandemic.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}