{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T05:23:30Z","timestamp":1743053010729,"version":"3.40.3"},"publisher-location":"Cham","reference-count":38,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030497873"},{"type":"electronic","value":"9783030497880"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-49788-0_41","type":"book-chapter","created":{"date-parts":[[2020,7,10]],"date-time":"2020-07-10T00:25:10Z","timestamp":1594340710000},"page":"540-550","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Experimental Analysis of Cultural Factors on Trust in Global Supply Chain Management"],"prefix":"10.1007","author":[{"given":"Fansheng","family":"Zhou","sequence":"first","affiliation":[]},{"given":"Pin-Hsuan","family":"Chen","sequence":"additional","affiliation":[]},{"given":"Ta-Ping","family":"Lu","sequence":"additional","affiliation":[]},{"given":"Pei-Luen Patrick","family":"Rau","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,7,10]]},"reference":[{"issue":"2","key":"41_CR1","first-page":"20","volume":"8","author":"SE Fawcett","year":"2004","unstructured":"Fawcett, S.E., Magnan, G.M., Williams, A.J.: Supply chain trust is within your grasp. Supply Chain Manag. Rev. 8(2), 20\u201326 (2004)","journal-title":"Supply Chain Manag. Rev."},{"issue":"3","key":"41_CR2","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1016\/j.indmarman.2003.10.008","volume":"33","author":"CJ Medlin","year":"2004","unstructured":"Medlin, C.J.: Interaction in business relationships: a time perspective. Ind. Mark. Manag. 33(3), 185\u2013193 (2004)","journal-title":"Ind. Mark. Manag."},{"issue":"9","key":"41_CR3","first-page":"4","volume":"107","author":"L Smyrlis","year":"2004","unstructured":"Smyrlis, L.: Cultural differences can trump the most logical of supply chain planning. Can. Transp. Logist. 107(9), 4\u20135 (2004)","journal-title":"Can. Transp. Logist."},{"key":"41_CR4","volume-title":"Cultures and Organizations: Software of the Mind","author":"G Hofstede","year":"2010","unstructured":"Hofstede, G., Hofstede, G.J., Minkov, M.: Cultures and Organizations: Software of the Mind, 3rd edn. McGraw-Hill, New York (2010). (Revised and expanded)","edition":"3"},{"issue":"2","key":"41_CR5","doi-asserted-by":"crossref","first-page":"1","DOI":"10.4018\/jgim.2005040101","volume":"13","author":"E Karahanna","year":"2005","unstructured":"Karahanna, E., Evaristo, J.R., Srite, M.: Levels of culture and individual behavior: an investigative perspective. J. Glob. Inf. Manag. (JGIM) 13(2), 1\u201320 (2005)","journal-title":"J. Glob. Inf. Manag. (JGIM)"},{"issue":"4","key":"41_CR6","doi-asserted-by":"publisher","first-page":"525","DOI":"10.1057\/palgrave.jibs.8400205","volume":"37","author":"JP Johnson","year":"2006","unstructured":"Johnson, J.P., Lenartowicz, T., Apud, S.: Cross-cultural competence in international business: toward a definition and a model. J. Int. Bus. Stud. 37(4), 525\u2013543 (2006). https:\/\/doi.org\/10.1057\/palgrave.jibs.8400205","journal-title":"J. Int. Bus. Stud."},{"issue":"3","key":"41_CR7","doi-asserted-by":"crossref","first-page":"20","DOI":"10.1177\/002224299405800302","volume":"58","author":"RM Morgan","year":"1994","unstructured":"Morgan, R.M., Hunt, S.D.: The commitment-trust theory of relationship marketing. J. Mark. 58(3), 20\u201338 (1994)","journal-title":"J. Mark."},{"issue":"3","key":"41_CR8","doi-asserted-by":"crossref","first-page":"601","DOI":"10.2307\/259297","volume":"23","author":"PM Doney","year":"1998","unstructured":"Doney, P.M., Cannon, J.P., Mullen, M.R.: Understanding the influence of national culture on the development of trust. Acad. Manag. Rev. 23(3), 601\u2013620 (1998)","journal-title":"Acad. Manag. Rev."},{"issue":"1","key":"41_CR9","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1177\/002224299005400103","volume":"54","author":"JC Anderson","year":"1990","unstructured":"Anderson, J.C., Narus, J.A.: A model of distributor firm and manufacturer firm working partnerships. J. Mark. 54(1), 42\u201358 (1990)","journal-title":"J. Mark."},{"key":"41_CR10","first-page":"177","volume":"23","author":"M Beccerra","year":"1999","unstructured":"Beccerra, M., Gupta, A.K.: Trust within the organization: integrating the trust literature with agency theory and transaction costs economics. Public Adm. Q. 23, 177\u2013203 (1999)","journal-title":"Public Adm. Q."},{"issue":"2","key":"41_CR11","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1509\/jimk.12.2.7.32902","volume":"12","author":"ST Cavusgil","year":"2004","unstructured":"Cavusgil, S.T., Deligonul, S., Zhang, C.: Curbing foreign distributor opportunism: an examination of trust, contracts, and the legal environment in international channel relationships. J. Int. Mark. 12(2), 7\u201327 (2004)","journal-title":"J. Int. Mark."},{"issue":"3","key":"41_CR12","doi-asserted-by":"crossref","first-page":"553","DOI":"10.1111\/j.1540-5915.1998.tb01354.x","volume":"29","author":"RM Monczka","year":"1998","unstructured":"Monczka, R.M., Petersen, K.J., Handfield, R.B., Ragatz, G.L.: Success factors in strategic supplier alliances: the buying company perspective. Decis. Sci. 29(3), 553\u2013577 (1998)","journal-title":"Decis. Sci."},{"issue":"4","key":"41_CR13","doi-asserted-by":"crossref","first-page":"367","DOI":"10.1016\/S0019-8501(01)00169-9","volume":"31","author":"RB Handfield","year":"2002","unstructured":"Handfield, R.B., Bechtel, C.: The role of trust and relationship structure in improving supply chain responsiveness. Ind. Mark. Manag. 31(4), 367\u2013382 (2002)","journal-title":"Ind. Mark. Manag."},{"issue":"3","key":"41_CR14","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1509\/jimk.8.3.61.19628","volume":"8","author":"GTM Hult","year":"2000","unstructured":"Hult, G.T.M., Nichols Jr., E.L., Giunipero, L.C., Hurley, R.F.: Global organizational learning in the supply chain: a low versus high learning study. J. Int. Mark. 8(3), 61\u201383 (2000)","journal-title":"J. Int. Mark."},{"issue":"2","key":"41_CR15","doi-asserted-by":"publisher","first-page":"179","DOI":"10.1007\/s10490-005-1254-0","volume":"22","author":"A Wong","year":"2005","unstructured":"Wong, A., Tjosvold, D., Zhang, P.: Supply chain relationships for customer satisfaction in China: interdependence and cooperative goals. Asia Pacific J. Manag. 22(2), 179\u2013199 (2005). https:\/\/doi.org\/10.1007\/s10490-005-1254-0","journal-title":"Asia Pacific J. Manag."},{"issue":"1","key":"41_CR16","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1016\/j.jom.2003.12.001","volume":"22","author":"DA Johnston","year":"2004","unstructured":"Johnston, D.A., McCutcheon, D.M., Stuart, F.I., Kerwood, H.: Effects of supplier trust on performance of cooperative supplier relationships. J. Oper. Manag. 22(1), 23\u201338 (2004)","journal-title":"J. Oper. Manag."},{"issue":"2","key":"41_CR17","doi-asserted-by":"crossref","first-page":"85","DOI":"10.1016\/j.jom.2005.03.003","volume":"24","author":"DA Griffith","year":"2006","unstructured":"Griffith, D.A., Harvey, M.G., Lusch, R.F.: Social exchange in supply chain relationships: the resulting benefits of procedural and distributive justice. J. Oper. Manag. 24(2), 85\u201398 (2006)","journal-title":"J. Oper. Manag."},{"key":"41_CR18","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1108\/08876040210419406","volume":"16","author":"KS Coulter","year":"2002","unstructured":"Coulter, K.S., Coulter, R.A.: Determinants of trust in a service provider: the moderating role of length of relationship. J. Serv. Mark. 16, 35\u201350 (2002)","journal-title":"J. Serv. Mark."},{"key":"41_CR19","doi-asserted-by":"crossref","first-page":"114","DOI":"10.1108\/13522750410530020","volume":"7","author":"T Heffernan","year":"2004","unstructured":"Heffernan, T.: Trust formation in cross-cultural business-to-business relationships. Qual. Mark. Res.: Int. J. 7, 114\u2013125 (2004)","journal-title":"Qual. Mark. Res.: Int. J."},{"key":"41_CR20","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1108\/08858620510603873","volume":"20","author":"A Hausman","year":"2005","unstructured":"Hausman, A., Myhr, N., Spekman, R.E.: Collaborative supply-chain partnerships built upon trust and electronically mediated exchange. J. Bus. Ind. Mark. 20, 179\u2013186 (2005)","journal-title":"J. Bus. Ind. Mark."},{"issue":"1","key":"41_CR21","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1108\/13598540310463378","volume":"8","author":"PJ Batt","year":"2003","unstructured":"Batt, P.J.: Building trust between growers and market agents. Supply Chain Manag.: Int. J. 8(1), 65\u201378 (2003)","journal-title":"Supply Chain Manag.: Int. J."},{"key":"41_CR22","volume-title":"Consumer behaviour in China: customer satisfaction and cultural values","author":"OH Yau","year":"1994","unstructured":"Yau, O.H., You, H.: Consumer behaviour in China: customer satisfaction and cultural values. Taylor & Francis, Milton Park (1994)"},{"key":"41_CR23","volume-title":"The Cultural Dimension of International Business","author":"GP Ferraro","year":"1994","unstructured":"Ferraro, G.P.: The Cultural Dimension of International Business. Prentice Hall, Englewood Cliffs (1994)"},{"key":"41_CR24","volume-title":"The Nature of Human Values","author":"M Rokeach","year":"1973","unstructured":"Rokeach, M.: The Nature of Human Values. Free Press, New York (1973)"},{"issue":"3","key":"41_CR25","doi-asserted-by":"crossref","first-page":"255","DOI":"10.1177\/03079459994623","volume":"29","author":"C Nakata","year":"2001","unstructured":"Nakata, C., Sivakumar, K.: Instituting the marketing concept in a multinational setting: the role of national culture. J. Acad. Mark. Sci. 29(3), 255\u2013276 (2001)","journal-title":"J. Acad. Mark. Sci."},{"issue":"6","key":"41_CR26","doi-asserted-by":"crossref","first-page":"507","DOI":"10.1002\/(SICI)1520-6793(199809)15:6<507::AID-MAR2>3.0.CO;2-A","volume":"15","author":"D Kim","year":"1998","unstructured":"Kim, D., Pan, Y., Park, H.S.: High-versus low-context culture: a comparison of Chinese, Korean, and American cultures. Psychol. Mark. 15(6), 507\u2013521 (1998)","journal-title":"Psychol. Mark."},{"issue":"5","key":"41_CR27","doi-asserted-by":"crossref","first-page":"318","DOI":"10.1108\/07363760410549140","volume":"21","author":"T Sun","year":"2004","unstructured":"Sun, T., Horn, M., Merritt, D.: Values and lifestyles of individualists and collectivists: a study on Chinese, Japanese, British and US consumers. J. Consum. Mark. 21(5), 318\u2013331 (2004)","journal-title":"J. Consum. Mark."},{"issue":"1","key":"41_CR28","first-page":"15","volume":"17","author":"LC Ueltschy","year":"2007","unstructured":"Ueltschy, L.C., Ueltschy, M.L., Fachinelli, A.C.: The impact of culture on the generation of trust in global supply chain relationships. Mark. Manag. J. 17(1), 15\u201326 (2007)","journal-title":"Mark. Manag. J."},{"issue":"1","key":"41_CR29","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1287\/orsc.1040.0102","volume":"16","author":"WL Adair","year":"2005","unstructured":"Adair, W.L., Brett, J.M.: The negotiation dance: time, culture, and behavioral sequences in negotiation. Organ. Sci. 16(1), 33\u201351 (2005)","journal-title":"Organ. Sci."},{"issue":"6","key":"41_CR30","doi-asserted-by":"crossref","first-page":"799","DOI":"10.1002\/tie.10049","volume":"44","author":"MN Elahee","year":"2002","unstructured":"Elahee, M.N., Kirby, S.L., Nasif, E.: National culture, trust, and perceptions about ethical behavior in intra-and cross-cultural negotiations: an analysis of NAFTA countries. Thunderbird Int. Bus. Rev. 44(6), 799\u2013818 (2002)","journal-title":"Thunderbird Int. Bus. Rev."},{"key":"41_CR31","volume-title":"Globalization and Business","author":"JD Daniels","year":"2002","unstructured":"Daniels, J.D., Radebaugh, L.H., Sullivan, D.P.: Globalization and Business. Prentice Hall, New York (2002)"},{"issue":"1","key":"41_CR32","first-page":"6","volume":"46","author":"D Smagalla","year":"2004","unstructured":"Smagalla, D.: Supply-chain culture clash. MIT Sloan Manag. Rev. 46(1), 6 (2004)","journal-title":"MIT Sloan Manag. Rev."},{"issue":"4","key":"41_CR33","doi-asserted-by":"crossref","first-page":"967","DOI":"10.2307\/2578601","volume":"63","author":"JD Lewis","year":"1985","unstructured":"Lewis, J.D., Weigert, A.: Trust as a social reality. Soc. Forces 63(4), 967\u2013985 (1985)","journal-title":"Soc. Forces"},{"issue":"1","key":"41_CR34","doi-asserted-by":"crossref","first-page":"85","DOI":"10.2307\/256729","volume":"38","author":"R Gulati","year":"1995","unstructured":"Gulati, R.: Does familiarity breed trust? The implications of repeated ties for contractual choice in alliances. Acad. Manag. J. 38(1), 85\u2013112 (1995)","journal-title":"Acad. Manag. J."},{"key":"41_CR35","doi-asserted-by":"crossref","first-page":"447","DOI":"10.1108\/02651330410547135","volume":"21","author":"J Ha","year":"2004","unstructured":"Ha, J., Karande, K., Singhapakdi, A.: Importers\u2019 relationships with exporters: does culture matter. Int. Mark. Rev. 21, 447\u2013461 (2004)","journal-title":"Int. Mark. Rev."},{"issue":"2","key":"41_CR36","doi-asserted-by":"publisher","first-page":"171","DOI":"10.1007\/s10683-006-9159-4","volume":"10","author":"U Fischbacher","year":"2007","unstructured":"Fischbacher, U.: z-Tree: Zurich toolbox for ready-made economic experiments. Exp. Econ. 10(2), 171\u2013178 (2007). https:\/\/doi.org\/10.1007\/s10683-006-9159-4","journal-title":"Exp. Econ."},{"issue":"1","key":"41_CR37","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1509\/jimk.14.1.49","volume":"14","author":"CM Sousa","year":"2006","unstructured":"Sousa, C.M., Bradley, F.: Cultural distance and psychic distance: two peas in a pod. J. Int. Mark. 14(1), 49\u201370 (2006)","journal-title":"J. Int. Mark."},{"key":"41_CR38","doi-asserted-by":"crossref","first-page":"272","DOI":"10.1108\/03090590610673641","volume":"30","author":"K Hutchings","year":"2006","unstructured":"Hutchings, K., Weir, D.: Understanding networking in China and the Arab world. J. Eur. Ind. Train. 30, 272\u2013290 (2006)","journal-title":"J. Eur. Ind. Train."}],"container-title":["Lecture Notes in Computer Science","Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-49788-0_41","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,7,10]],"date-time":"2024-07-10T00:54:26Z","timestamp":1720572866000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-49788-0_41"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030497873","9783030497880"],"references-count":38,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-49788-0_41","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"10 July 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Copenhagen","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Denmark","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"19 July 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"22","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2020.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}