{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,28]],"date-time":"2026-04-28T11:27:23Z","timestamp":1777375643749,"version":"3.51.4"},"publisher-location":"Cham","reference-count":46,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783030502669","type":"print"},{"value":"9783030502676","type":"electronic"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-50267-6_22","type":"book-chapter","created":{"date-parts":[[2020,7,9]],"date-time":"2020-07-09T23:07:54Z","timestamp":1594336074000},"page":"281-299","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":8,"title":["\u201cTalking\u201d Triples to Museum Chatbots"],"prefix":"10.1007","author":[{"given":"Savvas","family":"Varitimiadis","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7838-9691","authenticated-orcid":false,"given":"Konstantinos","family":"Kotis","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3646-1362","authenticated-orcid":false,"given":"Dimitris","family":"Spiliotopoulos","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9940-1821","authenticated-orcid":false,"given":"Costas","family":"Vassilakis","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7487-374X","authenticated-orcid":false,"given":"Dionisis","family":"Margaris","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2020,7,10]]},"reference":[{"key":"22_CR1","doi-asserted-by":"publisher","unstructured":"Yan, J., Wang, C., Cheng, W., Gao, M., Zhou, A.: A retrospective of knowledge graphs. (2018). https:\/\/doi.org\/10.1007\/s11704-016-5228-9","DOI":"10.1007\/s11704-016-5228-9"},{"key":"22_CR2","doi-asserted-by":"publisher","first-page":"29","DOI":"10.4230\/DagRep.8.9.29","volume":"8","author":"PA Bonatti","year":"2019","unstructured":"Bonatti, P.A., Decker, S., Polleres, A., Presutti, V.: Knowledge graphs: new directions for knowledge representation on the semantic web. Rep. Dagstuhl Semin. 8, 29\u2013111 (2019). https:\/\/doi.org\/10.4230\/DagRep.8.9.29","journal-title":"Rep. Dagstuhl Semin."},{"key":"22_CR3","doi-asserted-by":"publisher","unstructured":"Roussou, M., Perry, S., Katifori, A., Vassos, S., Tzouganatou, A., McKinney, S.: Transformation through provocation? 1\u201313 (2019). https:\/\/doi.org\/10.1145\/3290605.3300857","DOI":"10.1145\/3290605.3300857"},{"key":"22_CR4","unstructured":"Schaffer, S., Gustke, O., Oldemeier, J., Reithinger, N.: Towards chatbots in the museum. In: CEUR Workshop Proceedings, vol. 2176, pp. 1\u20137 (2018)"},{"key":"22_CR5","unstructured":"Tresp, V., Ma, Y., Baier, S.: Machine learning with knowledge graphs. In: Proceedings of the Twelfth International Workshop on Neural-Symbolic Learning Reasoning, vol. 2017, pp. 1\u201348 (2014)"},{"key":"22_CR6","doi-asserted-by":"publisher","first-page":"11","DOI":"10.1109\/JPROC.2015.2483592","volume":"104","author":"M Nickel","year":"2016","unstructured":"Nickel, M., Murphy, K., Tresp, V., Gabrilovich, E.: A review of relational machine learning for knowledge graphs. Proc. IEEE 104, 11\u201333 (2016). https:\/\/doi.org\/10.1109\/JPROC.2015.2483592","journal-title":"Proc. IEEE"},{"key":"22_CR7","unstructured":"Pommellet, T., L\u00e9cu\u00e9, F.: Feeding machine learning with knowledge graphs for explainable object detection. In: CEUR Workshop Proceedings, vol. 2456, pp. 277\u2013280 (2019)"},{"key":"22_CR8","series-title":"Lecture Notes in Computer Science (Lecture Notes in Artificial Intelligence)","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1007\/3-540-46014-4_13","volume-title":"Methods and Applications of Artificial Intelligence","author":"I Androutsopoulos","year":"2002","unstructured":"Androutsopoulos, I., Spiliotopoulos, D., Stamatakis, K., Dimitromanolaki, A., Karkaletsis, V., Spyropoulos, C.D.: Symbolic authoring for multilingual natural language generation. In: Vlahavas, I.P., Spyropoulos, C.D. (eds.) SETN 2002. LNCS (LNAI), vol. 2308, pp. 131\u2013142. Springer, Heidelberg (2002). https:\/\/doi.org\/10.1007\/3-540-46014-4_13"},{"key":"22_CR9","unstructured":"Orth, A.: Building chatbots with dialogflow and GRAKN.AI. https:\/\/blog.grakn.ai\/chatbots-and-grakn-ai-67563c64cfde"},{"key":"22_CR10","unstructured":"Hallili, A.: Toward an Ontology-Based Chatbot Endowed with Natural Language Processing and Generation Amine Hallili, vol. 7271 (2014). To cite this version: HAL Id: hal-01089102"},{"key":"22_CR11","doi-asserted-by":"publisher","first-page":"7","DOI":"10.5120\/ijca2018917606","volume":"181","author":"N Akma","year":"2018","unstructured":"Akma, N., Hafiz, M., Zainal, A., Fairuz, M., Adnan, Z.: Review of chatbots design techniques. Int. J. Comput. Appl. 181, 7\u201310 (2018). https:\/\/doi.org\/10.5120\/ijca2018917606","journal-title":"Int. J. Comput. Appl."},{"key":"22_CR12","unstructured":"Radziwill, N.M., Benton, M.C.: Evaluating quality of chatbots and intelligent conversational agents (2017)"},{"key":"22_CR13","doi-asserted-by":"publisher","first-page":"625","DOI":"10.13053\/CyS-19-4-2326","volume":"19","author":"BA Shawar","year":"2015","unstructured":"Shawar, B.A., Atwell, E.: ALICE chatbot: trials and outputs. Comput. Sist. 19, 625\u2013632 (2015). https:\/\/doi.org\/10.13053\/CyS-19-4-2326","journal-title":"Comput. Sist."},{"key":"22_CR14","unstructured":"Cahn, B.J.: Chatbot literature review. Thesis (2017)"},{"key":"22_CR15","doi-asserted-by":"publisher","first-page":"489","DOI":"10.3233\/SW-160218","volume":"8","author":"H Paulheim","year":"2017","unstructured":"Paulheim, H.: Knowledge graph refinement: a survey of approaches and evaluation methods. Semant. Web 8, 489\u2013508 (2017). https:\/\/doi.org\/10.3233\/SW-160218","journal-title":"Semant. Web"},{"key":"22_CR16","unstructured":"Stichbury, J.: WTF is a Knowledge Graph? (2017)"},{"key":"22_CR17","doi-asserted-by":"publisher","unstructured":"Al-Zubaide, H., Issa, A.A.: OntBot: ontology based ChatBot. In: 2011 4th International Symposium on Innovation in Information and Communication Technology, ISIICT 2011 (2011). https:\/\/doi.org\/10.1109\/ISIICT.2011.6149594","DOI":"10.1109\/ISIICT.2011.6149594"},{"key":"22_CR18","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1145\/2757001.2757003","volume":"1","author":"MA Musen","year":"2015","unstructured":"Musen, M.A.: The prot\u00e9g\u00e9 project. AI Matters. 1, 4\u201312 (2015). https:\/\/doi.org\/10.1145\/2757001.2757003","journal-title":"AI Matters."},{"key":"22_CR19","doi-asserted-by":"publisher","first-page":"51","DOI":"10.5120\/ijca2018916215","volume":"179","author":"A Vegesna","year":"2018","unstructured":"Vegesna, A., Jain, P., Porwal, D.: Ontology based chatbot (for E-commerce website). Int. J. Comput. Appl. 179, 51\u201355 (2018). https:\/\/doi.org\/10.5120\/ijca2018916215","journal-title":"Int. J. Comput. Appl."},{"key":"22_CR20","unstructured":"Kamateri, E., Meditskos, G., Symeonidis, S., Vrochidis, S.: Knowledge-based intelligence and strategy learning for personalised virtual assistance in the healthcare domain. In: 13th International Conference on Advanced Semantic Processing (2019)"},{"key":"22_CR21","doi-asserted-by":"publisher","unstructured":"Meditskos, G., et al.: Towards an ontology-driven adaptive dialogue framework. In: MARMI 2016 - Proceedings of the 2016 ACM 1st International Workshop Multimedia Analysis and Retrival for Multimodal Interaction, Co-located with ICMR 2016, pp. 15\u201320 (2016). https:\/\/doi.org\/10.1145\/2927006.2927009","DOI":"10.1145\/2927006.2927009"},{"key":"22_CR22","unstructured":"Krishnan, V., Ganapathy, V.: Named entity recognition (2005)"},{"key":"22_CR23","doi-asserted-by":"publisher","unstructured":"Manning, C., Surdeanu, M., Bauer, J., Finkel, J., Bethard, S., McClosky, D.: The stanford CoreNLP natural language processing toolkit, pp. 55\u201360 (2015). https:\/\/doi.org\/10.3115\/v1\/p14-5010","DOI":"10.3115\/v1\/p14-5010"},{"key":"22_CR24","doi-asserted-by":"publisher","unstructured":"Angeli, G., Premkumar, M.J., Manning, C.D.: Leveraging linguistic structure for open domain information extraction. In: ACL-IJCNLP 2015 - 53rd Annual Meeting Association for Computational Linguistic and 7th International Joint Conference on National Language Processing. Proceedings Conference on Asian Federation National Language Processing, vol. 1, pp. 344\u2013354 (2015). https:\/\/doi.org\/10.3115\/v1\/p15-1034","DOI":"10.3115\/v1\/p15-1034"},{"key":"22_CR25","doi-asserted-by":"crossref","unstructured":"Moro, A., Raganato, A., Navigli, R., Informatica, D., Elena, V.R.: Entity linking meets word sense disambiguation: a unified approach, vol. 2, pp. 231\u2013244 (2014)","DOI":"10.1162\/tacl_a_00179"},{"key":"22_CR26","doi-asserted-by":"publisher","unstructured":"Horridge, M., Gon\u00e7alves, R.S., Nyulas, C.I., Tudorache, T., Musen, M.A.: WebProt\u00e9g\u00e9: a cloud-based ontology editor. In: Web Conference 2019 - Companion World Wide Web Conference WWW 2019, pp. 686\u2013689 (2019). https:\/\/doi.org\/10.1145\/3308560.3317707","DOI":"10.1145\/3308560.3317707"},{"key":"22_CR27","doi-asserted-by":"publisher","DOI":"10.1109\/TSC.2018.2847344","author":"A Neumann","year":"2018","unstructured":"Neumann, A., Laranjeiro, N., Bernardino, J.: An analysis of public REST web service APIs. IEEE Trans. Serv. Comput. (2018). https:\/\/doi.org\/10.1109\/TSC.2018.2847344","journal-title":"IEEE Trans. Serv. Comput."},{"key":"22_CR28","doi-asserted-by":"publisher","first-page":"873","DOI":"10.3233\/SW-160240","volume":"8","author":"A Gangemi","year":"2017","unstructured":"Gangemi, A., Presutti, V., Reforgiato Recupero, D., Nuzzolese, A.G., Draicchio, F., Mongiov\u00ec, M.: Semantic web machine reading with FRED. Semant. Web 8, 873\u2013893 (2017). https:\/\/doi.org\/10.3233\/SW-160240","journal-title":"Semant. Web"},{"key":"22_CR29","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"63","DOI":"10.1007\/978-3-642-21034-1_5","volume-title":"The Semantic Web: Research and Applications","author":"J Lehmann","year":"2011","unstructured":"Lehmann, J., B\u00fchmann, L.: AutoSPARQL: let users query your knowledge base. In: Antoniou, G., et al. (eds.) ESWC 2011. LNCS, vol. 6643, pp. 63\u201379. Springer, Heidelberg (2011). https:\/\/doi.org\/10.1007\/978-3-642-21034-1_5"},{"key":"22_CR30","doi-asserted-by":"publisher","unstructured":"Unger, C., B\u00fchmann, L., Lehmann, J., Ngomo, A.C.N., Gerber, D., Cimiano, P.: Template-based question answering over RDF data. In: WWW\u201912 - Proceedings of the 21st Annual Conference on World Wide Web, pp. 639\u2013648 (2012). https:\/\/doi.org\/10.1145\/2187836.2187923","DOI":"10.1145\/2187836.2187923"},{"key":"22_CR31","unstructured":"H\u00f6ffner, K., et al.: TBSL question answering system demo. In: Proceedings of the 4th Conference on Knowledge Engineering Semantic Web (2013)"},{"key":"22_CR32","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"106","DOI":"10.1007\/978-3-642-13486-9_8","volume-title":"The Semantic Web: Research and Applications","author":"D Damljanovic","year":"2010","unstructured":"Damljanovic, D., Agatonovic, M., Cunningham, H.: Natural language interfaces to ontologies: combining syntactic analysis and ontology-based lookup through the user interaction. In: Aroyo, L., et al. (eds.) ESWC 2010. LNCS, vol. 6088, pp. 106\u2013120. Springer, Heidelberg (2010). https:\/\/doi.org\/10.1007\/978-3-642-13486-9_8"},{"key":"22_CR33","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"125","DOI":"10.1007\/978-3-642-25953-1_11","volume-title":"The Semantic Web: ESWC 2011 Workshops","author":"D Damljanovic","year":"2012","unstructured":"Damljanovic, D., Agatonovic, M., Cunningham, H.: FREyA: an interactive way of querying linked data using natural language. In: Garc\u00eda-Castro, R., Fensel, D., Antoniou, G. (eds.) ESWC 2011. LNCS, vol. 7117, pp. 125\u2013138. Springer, Heidelberg (2012). https:\/\/doi.org\/10.1007\/978-3-642-25953-1_11"},{"key":"22_CR34","unstructured":"Bansal, R., Chawla, S.: An approach for semantic information retrieval from ontology in computer science domain. Int. J. Eng. Adv. Technol. (IJEAT) 4(2), 2249\u20138958 (2014)"},{"key":"22_CR35","unstructured":"S\u00e6bu, T.S.: OptiqueNLQF: A natural language query formulation system based on semantic technologies (2015)"},{"key":"22_CR36","unstructured":"Ngomo, A.C.N., B\u00fchmann, L., Unger, C., Lehmann, J., Gerber, D.: SPARQL2NL - verbalizing SPARQL queries. In: WWW 2013 Companion \u2013 Proceedings of the 22nd International Conference on World Wide Web, pp. 329\u2013332 (2013)"},{"key":"22_CR37","unstructured":"Ell, B., Vrande\u010di\u0107, D., Simperl, E.: SPARTIQULATION: verbalizing SPARQL queries. In: CEUR Workshop Proceedings, vol. 913, pp. 50\u201360 (2012)"},{"key":"22_CR38","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"426","DOI":"10.1007\/978-3-319-07443-6_29","volume-title":"The Semantic Web: Trends and Challenges","author":"B Ell","year":"2014","unstructured":"Ell, B., Harth, A., Simperl, E.: SPARQL query verbalization for explaining semantic search engine queries. In: Presutti, V., d\u2019Amato, C., Gandon, F., d\u2019Aquin, M., Staab, S., Tordai, A. (eds.) ESWC 2014. LNCS, vol. 8465, pp. 426\u2013441. Springer, Cham (2014). https:\/\/doi.org\/10.1007\/978-3-319-07443-6_29"},{"key":"22_CR39","unstructured":"Diefenbach, D., Dridi, Y., Singh, K., Maret, P.: SPARQLtoUser: did the question answering system understand me? In: CEUR Workshop Proceedings, vol. 1932, pp. 1\u20138 (2017)"},{"key":"22_CR40","unstructured":"Ferr\u00e9, S.: SPARKLIS: a SPARQL endpoint explorer for expressive question answering. In: CEUR Workshop Proceedings, vol. 1272, pp. 45\u201348 (2014)"},{"key":"22_CR41","unstructured":"De Beaulieu, C.: What\u2019 s new in SPARKLIS, pp. 1\u20134 (2016)"},{"key":"22_CR42","doi-asserted-by":"publisher","first-page":"405","DOI":"10.3233\/SW-150208","volume":"8","author":"S Ferr\u00e9","year":"2017","unstructured":"Ferr\u00e9, S.: Sparklis: an expressive query builder for SPARQL endpoints with guidance in natural language. Semant. Web 8, 405\u2013418 (2017). https:\/\/doi.org\/10.3233\/SW-150208","journal-title":"Semant. Web"},{"key":"22_CR43","doi-asserted-by":"publisher","unstructured":"Ngonga Ngomo, A.-C., B\u00fchmann, L., Unger, C., Lehmann, J., Gerber, D.: Sorry, I don\u2019t speak SPARQL, pp. 977\u2013988 (2013). https:\/\/doi.org\/10.1145\/2488388.2488473","DOI":"10.1145\/2488388.2488473"},{"key":"22_CR44","doi-asserted-by":"publisher","unstructured":"Ngonga Ngomo, A.-C., Moussallem, D., B\u00fchmann, L.: A holistic natural language generation framework for the semantic web, pp. 819\u2013828 (2019). https:\/\/doi.org\/10.26615\/978-954-452-056-4_095","DOI":"10.26615\/978-954-452-056-4_095"},{"key":"22_CR45","first-page":"96","volume":"15","author":"D Zumstein","year":"2018","unstructured":"Zumstein, D., Hundertmark, S.: Chatbots: an interactive technology for personalized communication and transaction. Int. J. WWW\/Internet 15, 96\u2013109 (2018)","journal-title":"Int. J. WWW\/Internet"},{"key":"22_CR46","unstructured":"Cabrio, E., Cojan, J., Aprosio, A.P., Magnini, B., Lavelli, A., Gandon, F.: QAKiS: An open domain QA system based on relational patterns. In: CEUR Workshop Proceedings (2012)"}],"container-title":["Lecture Notes in Computer Science","Culture and Computing"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-50267-6_22","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,7,10]],"date-time":"2024-07-10T01:12:59Z","timestamp":1720573979000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-50267-6_22"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030502669","9783030502676"],"references-count":46,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-50267-6_22","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"10 July 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Copenhagen","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Denmark","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"19 July 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"22","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2020.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}