{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,4]],"date-time":"2025-12-04T14:40:42Z","timestamp":1764859242057,"version":"3.40.3"},"publisher-location":"Cham","reference-count":15,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030507909"},{"type":"electronic","value":"9783030507916"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-50791-6_16","type":"book-chapter","created":{"date-parts":[[2020,6,30]],"date-time":"2020-06-30T11:05:09Z","timestamp":1593515109000},"page":"124-130","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":4,"title":["Competences in Expert Sales"],"prefix":"10.1007","author":[{"given":"Jukka","family":"Rantala","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Maria","family":"Yllik\u00e4inen","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Timo","family":"Holopainen","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2020,7,1]]},"reference":[{"key":"16_CR1","unstructured":"Ahtonen, Ahola, Hansson, Hassinen, H\u00e4m\u00e4l\u00e4inen, Kostiainen, Kyl\u00e4koski, Paatero-Kaarnakari, Pirinen, Reijonen, Reponen & Somermaa: pp. 46\u201347 (2009)"},{"key":"16_CR2","doi-asserted-by":"crossref","unstructured":"Dominguez, N., Mayrhofer, U.: Key Success Factors of SME Internationalisation: A Cross-Country Perspective. Emerald Publishing (2018)","DOI":"10.1108\/S1876-066X201834"},{"key":"16_CR3","doi-asserted-by":"crossref","unstructured":"Yu, D., Hang, C.: A reflective review of disruptive innovation theory. Int. J. Manage. Rev. 12(4)","DOI":"10.1111\/j.1468-2370.2009.00272.x"},{"key":"16_CR4","doi-asserted-by":"publisher","first-page":"60","DOI":"10.2307\/144041","volume":"68","author":"M Storper","year":"2016","unstructured":"Storper, M.: The limits to globalization: technology districts and international trade. J. Econ. Geogr. 68, 60\u201393 (2016)","journal-title":"J. Econ. Geogr."},{"key":"16_CR5","unstructured":"Hirvionen, A., Walta, V.: Bank of Finland Bulletin. Bank Of Finland. \nhttps:\/\/www.eurojatalous.fi\/fi\/2019\/artikkelit\/luotonanto-pankkisektorin-ulkopuolelta-kasvussa\/"},{"key":"16_CR6","unstructured":"https:\/\/www.fig.co\/campaigns\/homeworld3"},{"key":"16_CR7","unstructured":"Guindos, L.: Europe\u2019s role in the global financial system. In: Nederlandsche Bank Conference: Forging a New Future Between the UK and the EU. \nhttps:\/\/www.ecb.europa.eu\/press\/key\/date\/2020\/html\/ecb.sp200108~323f3e7dac.en.html"},{"issue":"2","key":"16_CR8","doi-asserted-by":"publisher","first-page":"15","DOI":"10.5296\/bms.v6i2.8334","volume":"6","author":"A Riasi","year":"2015","unstructured":"Riasi, A.: Competitive advantages of shadow banking industry: an analysis using porter diamond model. Bus. Manag. Strategy 6(2), 15\u201327 (2015). ISSN 2157-6068 2015","journal-title":"Bus. Manag. Strategy"},{"key":"16_CR9","unstructured":"Fung\u00e1\u010dov\u00e1, Z., Toivanen, M., T\u00f6l\u00f6, E: Bank of Finland Bulletin. Bank Of Finland \nhttps:\/\/helda.helsinki.fi\/bof\/bitstream\/handle\/123456789\/13928\/eurotalous_analyysi_3.pdf"},{"key":"16_CR10","unstructured":"Yritysrahoituskysely Suomen Pankin selvitykset ja raportit. Suomen pankki (2015). \nhttps:\/\/helda.helsinki.fi\/bof\/bitstream\/handle\/123456789\/13947\/Yritysrahoituskysely_2015.pdf?sequence=1\/s.25"},{"key":"16_CR11","volume-title":"Principles of Marketing","author":"P Kotler","year":"2004","unstructured":"Kotler, P., Armstrong, G.: Principles of Marketing, 10th edn. Pearson\/Prentice Hall, London\/Upper Saddle River (2004)","edition":"10"},{"key":"16_CR12","unstructured":"Johnson, C.N.: The benefits fo PDCA. Qual. Prog. Am. Soc. Qual. (2002). \nhttps:\/\/search.proquest.com\/docview\/214762325\/fulltextPDF\/F951442F3A08409APQ\/1?accountid=14446"},{"key":"16_CR13","unstructured":"Prahalad, C.K., Ramaswamy, V.: The Future of Competition: Co-Creating Unique Value With Customers"},{"key":"16_CR14","doi-asserted-by":"crossref","unstructured":"Wisskirchen, C., Vater, D., Wright, T., De Backer, P., Detrick, C.: The customer-led bank: converting customers from defectors into fans. Strategy Leadersh. 34(2) (2006)","DOI":"10.1108\/10878570610652590"},{"key":"16_CR15","unstructured":"Vehmas, T.: Pk-yritykset ja ty\u00f6voiman kohtaanto: Mit\u00e4 pk-yritykselle tarkoittaa sopiva ty\u00f6voima? Ty\u00f6- ja elinkeinoministeri\u00f6n julkaisuja. Ty\u00f6 ja yritt\u00e4jyys 47 (2014)"}],"container-title":["Advances in Intelligent Systems and Computing","Advances in Human Factors, Business Management and Leadership"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-50791-6_16","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,6,30]],"date-time":"2020-06-30T11:21:29Z","timestamp":1593516089000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-50791-6_16"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030507909","9783030507916"],"references-count":15,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-50791-6_16","relation":{},"ISSN":["2194-5357","2194-5365"],"issn-type":[{"type":"print","value":"2194-5357"},{"type":"electronic","value":"2194-5365"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"1 July 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"AHFE","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Applied Human Factors and Ergonomics","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"San Diego, CA","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"16 July 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20 July 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"ahfe2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/ahfe2020.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}