{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T15:33:31Z","timestamp":1743089611715,"version":"3.40.3"},"publisher-location":"Cham","reference-count":23,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030510565"},{"type":"electronic","value":"9783030510572"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-51057-2_18","type":"book-chapter","created":{"date-parts":[[2020,7,9]],"date-time":"2020-07-09T07:37:54Z","timestamp":1594280274000},"page":"123-130","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Analyzing the Role of Artificial Intelligence in the Development of Human-Centered Service"],"prefix":"10.1007","author":[{"given":"Andreas","family":"Zolnowski","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Dietmar","family":"Frey","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2020,7,10]]},"reference":[{"key":"18_CR1","first-page":"391","volume":"2016","author":"M Warg","year":"2016","unstructured":"Warg, M., Engel, R.: Service-dominierte architektur (sda): kernkomponente digitaler transformation. Zeitschrift f\u00fcr Versicherungswesen 2016, 391\u2013395 (2016)","journal-title":"Zeitschrift f\u00fcr Versicherungswesen"},{"key":"18_CR2","first-page":"807","volume-title":"26th Annual RESER Conference","author":"M Warg","year":"2016","unstructured":"Warg, M., Wei\u00df, P., Engel, R., Zolnowski, A.: Service dominant architecture based on S-D logic for mastering digital transformation: the case of an insurance company. In: Russo-Spena, T., Mele, C. (eds.) 26th Annual RESER Conference, pp. 807\u2013826. Naples, Italy (2016)"},{"key":"18_CR3","first-page":"1019","volume":"37","author":"C Zott","year":"2011","unstructured":"Zott, C., Amit, R., Massa, L.: The business model: theoretical roots, recent development, and future research. J. Manage. 37, 1019\u20131042 (2011)","journal-title":"J. Manage."},{"key":"18_CR4","unstructured":"Zolnowski, A., B\u00f6hmann, T.: Business modelling for services \u2013 current state and research perspectives. In: AMCIS 2011 - Proceedings \u2013 All Submissions. Paper 394, Detroit (2011)"},{"key":"18_CR5","doi-asserted-by":"publisher","first-page":"11","DOI":"10.4236\/ojacct.2015.42002","volume":"4","author":"M Sorrentino","year":"2015","unstructured":"Sorrentino, M., Smarra, M.: The term \u201cbusiness model\u201d in financial reporting: does it need a proper definition? Open J. Account. 4, 11\u201322 (2015)","journal-title":"Open J. Account."},{"key":"18_CR6","volume-title":"Internet Business Models and Strategies. Text and Cases","author":"A Afuah","year":"2001","unstructured":"Afuah, A., Tucci, C.L.: Internet Business Models and Strategies. Text and Cases. Mcgraw-Hill Higher Education, New York (2001)"},{"key":"18_CR7","first-page":"288","volume-title":"The Design and Engineering of Innovative Mobile Data Services: An Ontological Framework Founded on Business Model Thinking","author":"MM Al-Debei","year":"2010","unstructured":"Al-Debei, M.M.: The Design and Engineering of Innovative Mobile Data Services: An Ontological Framework Founded on Business Model Thinking, vol. PhD, p. 288. Brunel University, London (2010)"},{"key":"18_CR8","doi-asserted-by":"publisher","first-page":"181","DOI":"10.1287\/orsc.1060.0232","volume":"18","author":"C Zott","year":"2007","unstructured":"Zott, C., Amit, R.: Business model design and the performance of entrepreneurial firms. Organ. Sci. 18, 181\u2013199 (2007)","journal-title":"Organ. Sci."},{"key":"18_CR9","volume-title":"Value-based Requirements Engineering-Exploring Innovative E-Commerce Ideas","author":"J Gordijn","year":"2002","unstructured":"Gordijn, J.: Value-based Requirements Engineering-Exploring Innovative E-Commerce Ideas, vol. PhD. Vrije Universiteit, Amsterdam (2002)"},{"key":"18_CR10","unstructured":"Osterwalder, A.: The Business Model Ontology - a proposition in a design science approach (2004)"},{"key":"18_CR11","first-page":"554","volume":"57","author":"WE McCarthy","year":"1982","unstructured":"McCarthy, W.E.: The REA accounting model: a generalized framework for accounting systems in a shared data environment. Account. Rev. 57, 554\u2013578 (1982)","journal-title":"Account. Rev."},{"key":"18_CR12","volume-title":"Business Model Generation","author":"A Osterwalder","year":"2010","unstructured":"Osterwalder, A., Pigneur, Y.: Business Model Generation. Wiley, Hoboken (2010)"},{"key":"18_CR13","unstructured":"John, T., Szopinski, D.: Towards explaining the popularity of the business model canvas: a dual coding approach. Multikonferenz Wirtschaftsinformatik 2018, L\u00fcneburg (2018)"},{"key":"18_CR14","unstructured":"Zolnowski, A.: Analysis and Design of Service Business Models. Informatics, vol. Doctor. University of Hamburg, Hamburg (2015)"},{"key":"18_CR15","volume-title":"Reframing Business: When the Map Changes the Landscape","author":"R Normann","year":"2001","unstructured":"Normann, R.: Reframing Business: When the Map Changes the Landscape. Wiley, Hoboken (2001)"},{"key":"18_CR16","doi-asserted-by":"crossref","unstructured":"Oviatt, S.: Human-centered design meets cognitive load theory: designing interfaces that help people think. In: Proceedings of the 14th ACM International Conference on Multimedia, pp. 871\u2013880. Association for Computing Machinery, Santa Barbara (2006)","DOI":"10.1145\/1180639.1180831"},{"key":"18_CR17","doi-asserted-by":"publisher","first-page":"71","DOI":"10.1109\/MC.2007.33","volume":"40","author":"J Spohrer","year":"2007","unstructured":"Spohrer, J., Maglio, P., Bailey, J., Gruhl, D.: Steps toward a science of service systems. Computer 40, 71\u201377 (2007)","journal-title":"Computer"},{"key":"18_CR18","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1287\/serv.2015.0091","volume":"7","author":"PP Maglio","year":"2015","unstructured":"Maglio, P.P., Kwan, S.K., Spohrer, J.: Commentary\u2014toward a research agenda for human-centered service system innovation. Serv. Sci. 7, 1\u201310 (2015)","journal-title":"Serv. Sci."},{"key":"18_CR19","doi-asserted-by":"publisher","first-page":"1216","DOI":"10.1056\/NEJMp1606181","volume":"375","author":"Z Obermeyer","year":"2016","unstructured":"Obermeyer, Z., Emanuel, E.J.: Predicting the future \u2014 big data, machine learning, and clinical medicine. N. Engl. J. Med. 375, 1216\u20131219 (2016)","journal-title":"N. Engl. J. Med."},{"key":"18_CR20","doi-asserted-by":"publisher","first-page":"358","DOI":"10.1136\/neurintsurg-2017-013355","volume":"10","author":"R Feng","year":"2018","unstructured":"Feng, R., Badgeley, M., Mocco, J., Oermann, E.K.: Deep learning guided stroke management: a review of clinical applications. J. NeuroInterventional Surgery 10, 358\u2013362 (2018)","journal-title":"J. NeuroInterventional Surgery"},{"key":"18_CR21","doi-asserted-by":"publisher","first-page":"54","DOI":"10.1136\/jnnp-2016-314587","volume":"88","author":"JD Hinman","year":"2017","unstructured":"Hinman, J.D., Rost, N.S., Leung, T.W., Montaner, J., Muir, K.W., Brown, S., Arenillas, J.F., Feldmann, E., Liebeskind, D.S.: Principles of precision medicine in stroke. J. Neurol. Neurosurg. Psychiatry 88, 54\u201361 (2017)","journal-title":"J. Neurol. Neurosurg. Psychiatry"},{"key":"18_CR22","doi-asserted-by":"publisher","first-page":"277","DOI":"10.15302\/J-ENG-2015075","volume":"1","author":"DR Leff","year":"2015","unstructured":"Leff, D.R., Yang, G.-Z.: Big data for precision medicine. Engineering 1, 277\u2013279 (2015)","journal-title":"Engineering"},{"key":"18_CR23","doi-asserted-by":"publisher","first-page":"350","DOI":"10.1016\/j.neucom.2017.01.026","volume":"237","author":"L Zhou","year":"2017","unstructured":"Zhou, L., Pan, S., Wang, J., Vasilakos, A.V.: Machine learning on big data: opportunities and challenges. Neurocomputing 237, 350\u2013361 (2017)","journal-title":"Neurocomputing"}],"container-title":["Advances in Intelligent Systems and Computing","Advances in the Human Side of Service Engineering"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-51057-2_18","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,7,9]],"date-time":"2020-07-09T07:41:02Z","timestamp":1594280462000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-51057-2_18"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030510565","9783030510572"],"references-count":23,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-51057-2_18","relation":{},"ISSN":["2194-5357","2194-5365"],"issn-type":[{"type":"print","value":"2194-5357"},{"type":"electronic","value":"2194-5365"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"10 July 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"AHFE","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Applied Human Factors and Ergonomics","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"San Diego, CA","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"16 July 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20 July 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"ahfe2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/ahfe2020.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}