{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,8]],"date-time":"2026-04-08T07:37:31Z","timestamp":1775633851743,"version":"3.50.1"},"publisher-location":"Cham","reference-count":23,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783030518271","type":"print"},{"value":"9783030518288","type":"electronic"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-51828-8_19","type":"book-chapter","created":{"date-parts":[[2020,7,1]],"date-time":"2020-07-01T00:35:50Z","timestamp":1593563750000},"page":"143-149","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Towards Understanding Customer Co-creation Experience for Mass Customization"],"prefix":"10.1007","author":[{"given":"Mehmet","family":"\u00d6zdemir","sequence":"first","affiliation":[]},{"given":"Sander","family":"Van Goethem","sequence":"additional","affiliation":[]},{"given":"Xander","family":"De Buysscher","sequence":"additional","affiliation":[]},{"given":"Vincent","family":"Delrue","sequence":"additional","affiliation":[]},{"given":"Arthur","family":"Verburgh","sequence":"additional","affiliation":[]},{"given":"Alexander","family":"Van Gastel","sequence":"additional","affiliation":[]},{"given":"Jouke","family":"Verlinden","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,7,1]]},"reference":[{"key":"19_CR1","doi-asserted-by":"publisher","first-page":"684","DOI":"10.1002\/9780470172339.ch25","volume-title":"Handbook of Industrial Engineering: Technology and Operations Management","author":"MM Tseng","year":"2001","unstructured":"Tseng, M.M., Jiao, J.: Mass customization. In: Salvendy, G. (ed.) Handbook of Industrial Engineering: Technology and Operations Management, pp. 684\u2013709. Wiley, New York (2001)"},{"key":"19_CR2","unstructured":"Piller, F., Schubert, P., Koch, M., M\u00f6slein, K.M.: From mass customization to collaborative customer co-design. In: Proceedings of the European Conference on Information Systems (ECIS 2004), pp. 1\u201313 (2004)"},{"key":"19_CR3","unstructured":"Fenech, C., Perkins, B.: The Deloitte Consumer Review Made-to-Order: The Rise of Mass Personalisation. Deloitte Development LLC (2015). https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/ch\/Documents\/consumer-business\/ch-en-consumer-business-made-to-order-consumer-review.pdf"},{"key":"19_CR4","unstructured":"Roumeliotis, J.: Mass Customization & Personalization: The Pinnacle of Differentiation and Brand Loyalty | LinkedIn. https:\/\/www.linkedin.com\/pulse\/mass-customization-personalization-pinnacle-brand-roumeliotis\/"},{"key":"19_CR5","doi-asserted-by":"publisher","first-page":"181","DOI":"10.24867\/IJIEM-2019-2-238","volume":"10","author":"H Zhao","year":"2019","unstructured":"Zhao, H., McLoughlin, L., Adzhiev, V., Pasko, A.: \u201cWhy do we not buy mass customised products?\u201d - an investigation of consumer purchase intention of mass customised products. Int. J. Ind. Eng. Manag. 10, 181\u2013190 (2019). https:\/\/doi.org\/10.24867\/IJIEM-2019-2-238","journal-title":"Int. J. Ind. Eng. Manag."},{"key":"19_CR6","unstructured":"Harzer, T.S.: Value creation through mass customization: an empirical analysis of the requisite strategic capabilities (2013)"},{"key":"19_CR7","unstructured":"Ogawa, S., Piller, F.T.: Reducing the risks of new product development (2006)"},{"issue":"2","key":"19_CR8","doi-asserted-by":"publisher","first-page":"168","DOI":"10.1111\/j.1540-5885.2006.00190.x","volume":"23","author":"AM Kaplan","year":"2006","unstructured":"Kaplan, A.M., Haenlein, M.: Toward a parsimonious definition of traditional and electronic mass customization. J. Prod. Innov. Manag. 23(2), 168\u2013182 (2006)","journal-title":"J. Prod. Innov. Manag."},{"key":"19_CR9","doi-asserted-by":"publisher","DOI":"10.1049\/em:20010406","author":"S Fox","year":"2001","unstructured":"Fox, S.: Managing product personalisation. Eng. Manag. J. (2001). https:\/\/doi.org\/10.1049\/em:20010406","journal-title":"Eng. Manag. J."},{"key":"19_CR10","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.67.1.14.18592","author":"N Bendapudi","year":"2003","unstructured":"Bendapudi, N., Leone, R.P.: Psychological implications of customer participation in co-production. J. Mark. (2003). https:\/\/doi.org\/10.1509\/jmkg.67.1.14.18592","journal-title":"J. Mark."},{"key":"19_CR11","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1016\/j.procir.2017.03.122","volume":"63","author":"P Zheng","year":"2017","unstructured":"Zheng, P., Yu, S., Wang, Y., Zhong, R.Y., Xu, X.: User-experience based product development for mass personalization: a case study. Procedia CIRP 63, 2\u20137 (2017)","journal-title":"Procedia CIRP"},{"key":"19_CR12","doi-asserted-by":"crossref","unstructured":"Franke, N., Piller, F.: Value creation by toolkits for user innovation and design: the case of the watch market (2004)","DOI":"10.1111\/j.0737-6782.2004.00094.x"},{"key":"19_CR13","doi-asserted-by":"publisher","first-page":"32","DOI":"10.1509\/jmkg.69.1.32.55512","volume":"69","author":"I Simonson","year":"2005","unstructured":"Simonson, I.: Determinants of customers\u2019 responses to customized offers: conceptual framework and research propositions. J. Mark. 69, 32\u201345 (2005). https:\/\/doi.org\/10.1509\/jmkg.69.1.32.55512","journal-title":"J. Mark."},{"key":"19_CR14","doi-asserted-by":"publisher","unstructured":"Junker, F., Walcher, D., Blazek, P.: Acceptance of online mass customization by generation Y. In: 7th International Conference on Mass Customization and Personalization in Central Europe (2016). https:\/\/doi.org\/10.13140\/RG.2.2.27450.59842","DOI":"10.13140\/RG.2.2.27450.59842"},{"key":"19_CR15","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2015.02.015","author":"A Gandhi","year":"2014","unstructured":"Gandhi, A., Magar, C., Roberts, R.: How technology can drive the next wave of mass customization. Bus. Technol. J. (2014). https:\/\/doi.org\/10.1016\/j.techfore.2015.02.015","journal-title":"Bus. Technol. J."},{"key":"19_CR16","doi-asserted-by":"publisher","DOI":"10.1147\/sj.321.0040","author":"AC Boynton","year":"1993","unstructured":"Boynton, A.C., Victor, B., Pine, B.J.: New competitive strategies: challenges to organizations and information technology. IBM Syst. J. (1993). https:\/\/doi.org\/10.1147\/sj.321.0040","journal-title":"IBM Syst. J."},{"key":"19_CR17","doi-asserted-by":"publisher","unstructured":"Ozdemir, M., Cascini, G.: An Experiment-driven mass-personalisation model: application to saxophone mouthpiece production. In: Proceedings of the Design Society: Design Conference, vol. 1, pp. 1037\u20131046 (2020). https:\/\/doi.org\/10.1017\/dsd.2020.169","DOI":"10.1017\/dsd.2020.169"},{"key":"19_CR18","unstructured":"Care\/of: Personalized Daily Vitamin Packs. https:\/\/takecareof.com\/survey\/new"},{"key":"19_CR19","unstructured":"NB1 111 Knit. https:\/\/www.newbalance.com\/pd\/nb1-111-knit\/US111MK1-BLANK.html?ICID=NB1111_NAV&designId=7025960"},{"key":"19_CR20","unstructured":"Unmade. https:\/\/www.unmade.com\/"},{"key":"19_CR21","unstructured":"IKEA Kallax. https:\/\/www.ikea.com\/de\/de\/planer\/kallax\/#!\/configurator"},{"key":"19_CR22","unstructured":"AIAIAI Headphones. https:\/\/aiaiai.audio\/headphones\/tma-2-build-your-own\/"},{"key":"19_CR23","unstructured":"Kinematics clothing app. https:\/\/n-e-r-v-o-u-s.com\/kinematicsCloth\/"}],"container-title":["Advances in Intelligent Systems and Computing","Advances in Usability, User Experience, Wearable and Assistive Technology"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-51828-8_19","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,2,23]],"date-time":"2021-02-23T07:10:08Z","timestamp":1614064208000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-51828-8_19"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030518271","9783030518288"],"references-count":23,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-51828-8_19","relation":{},"ISSN":["2194-5357","2194-5365"],"issn-type":[{"value":"2194-5357","type":"print"},{"value":"2194-5365","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"1 July 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"AHFE","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Applied Human Factors and Ergonomics","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"San Diego, CA","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"16 July 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20 July 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"ahfe2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/ahfe2020.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}