{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,29]],"date-time":"2025-10-29T03:49:10Z","timestamp":1761709750475,"version":"3.44.0"},"publisher-location":"Cham","reference-count":19,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030564407"},{"type":"electronic","value":"9783030564414"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-56441-4_23","type":"book-chapter","created":{"date-parts":[[2020,8,9]],"date-time":"2020-08-09T19:02:37Z","timestamp":1596999757000},"page":"313-325","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":5,"title":["Gamified Strategy Oriented to Decrease SPI Change Resistance: A Case Study"],"prefix":"10.1007","author":[{"given":"Gloria Piedad","family":"Gasca-Hurtado","sequence":"first","affiliation":[]},{"given":"Mar\u00eda Clara","family":"G\u00f3mez-\u00c1lvarez","sequence":"additional","affiliation":[]},{"given":"Mirna","family":"Mu\u00f1oz","sequence":"additional","affiliation":[]},{"given":"Samayda Herrera","family":"Betancur","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,8,10]]},"reference":[{"key":"23_CR1","unstructured":"C. P. Team. CMMI for Development, Version 1.2, CMMI-DEV v1. 2, Softw. Eng. Institute, Carnegie Mellon Univ (2006)"},{"key":"23_CR2","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4471-1303-4_3","volume-title":"Software Quality Management VI","author":"A Bicego","year":"1998","unstructured":"Bicego, A., Khurana, M., Kuvaja, P.: Bootstrap 3.0 \u2014 software process assessment methodology. In: Hawkins, C., Ross, M., Staples, G. (eds.) Software Quality Management VI. Springer, London (1998). https:\/\/doi.org\/10.1007\/978-1-4471-1303-4_3"},{"key":"23_CR3","volume-title":"ISO 9000 Quality Systems Handbook: Using the Standards as a Framework for Business Improvement","author":"D Hoyle","year":"2009","unstructured":"Hoyle, D.: ISO 9000 Quality Systems Handbook: Using the Standards as a Framework for Business Improvement. Routledge, New York (2009)"},{"key":"23_CR4","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"330","DOI":"10.1007\/978-3-642-31199-4_29","volume-title":"Systems, Software and Services Process Improvement","author":"Rory V O\u2019Connor","year":"2012","unstructured":"O\u2019Connor, Rory V., Laporte, Claude Y.: Software project management in very small entities with ISO\/IEC 29110. In: Winkler, D., O\u2019Connor, Rory V., Messnarz, R. (eds.) EuroSPI 2012. CCIS, vol. 301, pp. 330\u2013341. Springer, Heidelberg (2012). https:\/\/doi.org\/10.1007\/978-3-642-31199-4_29"},{"key":"23_CR5","unstructured":"De la Villa, M., Ruiz, M., Ramos, I.: Modelos de evaluaci\u00f3n y mejora de procesos: An\u00e1lisis comparativo. In: 5th ADIS Workshop (Apoyo a la Decisi\u00f3n en Ingenier\u00eda del Software). M\u00e1laga, Espa\u00f1a (2004)"},{"key":"23_CR6","unstructured":"Ferreira, M.G., Wazlawick, R.S.: Complementing the SEI-IDEAL Model with Deployers\u2019 Real Experiences: The Need to Address Human Factors in SPI Initiatives (2010)"},{"key":"23_CR7","first-page":"134","volume":"5","author":"M Guterres","year":"2011","unstructured":"Guterres, M., Sidnei, R.: Software process improvement: a organizational change that need to be managed and motivated. Comput. Inf. Eng. 5, 134\u2013142 (2011)","journal-title":"Comput. Inf. Eng."},{"key":"23_CR8","doi-asserted-by":"publisher","first-page":"66","DOI":"10.5923\/j.computer.20120001.09","volume":"2","author":"M Mu\u00f1oz","year":"2012","unstructured":"Mu\u00f1oz, M., Mej\u00eda, J., Calvo-Manzano, J., Cuevas, G., San Feliu, T.: Evaluaci\u00f3n de los Procesos Software de una Organizaci\u00f3n Enfocando en la Disminuci\u00f3n de la Resistencia al Cambio. Comput. Sci. Eng. 2, 66\u201373 (2012)","journal-title":"Comput. Sci. Eng."},{"key":"23_CR9","first-page":"885","volume":"20","author":"E Herranz","year":"2014","unstructured":"Herranz, E., Colomo-Palacios, R., De Asmecua, A., Yilmaz, M.: Gamification as a disruptive factor in software process improvement initiatives. J. Univers. Comput. Sci. 20, 885\u2013906 (2014)","journal-title":"J. Univers. Comput. Sci."},{"key":"23_CR10","unstructured":"M. en I. Q. MIQ, Plan de trabajo de la tesis de maestr\u00eda. Universidad Nacional de Colombia. Sede Medell\u00edn (2005)"},{"issue":"2","key":"23_CR11","doi-asserted-by":"publisher","first-page":"112","DOI":"10.1049\/iet-sen.2018.5120","volume":"13","author":"E Herranz","year":"2018","unstructured":"Herranz, E., Guzm\u00e1n, J.G., de Amescua-Seco, A., Larrucea, X.: Gamification for software process improvement: a practical approach. IET Softw. 13(2), 112\u2013121 (2018)","journal-title":"IET Softw."},{"key":"23_CR12","series-title":"Advances in Intelligent Systems and Computing","doi-asserted-by":"publisher","first-page":"41","DOI":"10.1007\/978-3-030-01171-0_4","volume-title":"Trends and Applications in Software Engineering","author":"L Machuca-Villegas","year":"2019","unstructured":"Machuca-Villegas, L., Gasca-Hurtado, G.P.: Gamification for improving software project management processes: a systematic literature review. In: Mejia, J., Mu\u00f1oz, M., Rocha, \u00c1., Pe\u00f1a, A., P\u00e9rez-Cisneros, M. (eds.) CIMPS 2018. AISC, vol. 865, pp. 41\u201354. Springer, Cham (2019). https:\/\/doi.org\/10.1007\/978-3-030-01171-0_4"},{"key":"23_CR13","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1016\/j.jss.2018.03.065","volume":"141","author":"MM Alhammad","year":"2018","unstructured":"Alhammad, M.M., Moreno, A.M.: Gamification in software engineering education: a systematic mapping. J. Syst. Softw. 141, 131\u2013150 (2018)","journal-title":"J. Syst. Softw."},{"key":"23_CR14","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"207","DOI":"10.1007\/978-3-319-97925-0_17","volume-title":"Systems, Software and Services Process Improvement","author":"E Herranz","year":"2018","unstructured":"Herranz, E., Colomo-Palacios, R.: Is gamification a way to a softer software process improvement? A preliminary study of success factors. In: Larrucea, X., Santamaria, I., O\u2019Connor, Rory V., Messnarz, R. (eds.) EuroSPI 2018. CCIS, vol. 896, pp. 207\u2013218. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-319-97925-0_17"},{"key":"23_CR15","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"219","DOI":"10.1007\/978-3-319-97925-0_18","volume-title":"Systems, Software and Services Process Improvement","author":"M Mu\u00f1oz","year":"2018","unstructured":"Mu\u00f1oz, M., et al.: Gamification to identify software development team members\u2019 profiles. In: Larrucea, X., Santamaria, I., O\u2019Connor, Rory V., Messnarz, R. (eds.) EuroSPI 2018. CCIS, vol. 896, pp. 219\u2013228. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-319-97925-0_18"},{"key":"23_CR16","unstructured":"Gasca-Hurtado, G.P., G\u00f3mez-\u00c1lvarez, M.P., Herrera, S.: Resistencia en la mejora de procesos de software: Una propuesta de clasificaci\u00f3n de causas, modelos de resistencia y gamificaci\u00f3n. In: 14th Iberian Conference on Information Systems and Technologies (CISTI). IEEE (2019)"},{"key":"23_CR17","unstructured":"Pourkomeylian, P.: Software process improvement strategy. In: ECIS, 2006, pp. 330\u2013339 (2006)"},{"key":"23_CR18","unstructured":"Gasca-Hurtado, G.P., G\u00f3mez-\u00c1lvarez, M.C., Herrera, S.: Herramienta gamificada para mitigar causas de Resistencia al cambio en mejora de procesos software. In: 2020 15th Iberian Conference on Information Systems and Technologies (CISTI). IEEE (2020)"},{"key":"23_CR19","doi-asserted-by":"crossref","unstructured":"G\u00f3mez-Alvarez, M.C., Gasca-Hurtado, G.P., Manrique-Losada, B., Arias, D.M.: Method of pedagogic instruments design for software engineering. In: 2016 11th Iberian Conference on Information Systems and Technologies (CISTI), pp. 1\u20136. IEEE (2016)","DOI":"10.1109\/CISTI.2016.7521377"}],"container-title":["Communications in Computer and Information Science","Systems, Software and Services Process Improvement"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-56441-4_23","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,9,5]],"date-time":"2025-09-05T17:09:40Z","timestamp":1757092180000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-56441-4_23"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030564407","9783030564414"],"references-count":19,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-56441-4_23","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"10 August 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"EuroSPI","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"European Conference on Software Process Improvement","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"D\u00fcsseldorf","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Germany","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"9 September 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"11 September 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"27","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"eurospi2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2020.eurospi.net\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Proprietary system","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"100","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"50","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"13","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"50% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"The conference was partially held virtually due to the COVID-19 pandemic","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}