{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,10]],"date-time":"2025-12-10T15:57:21Z","timestamp":1765382241515,"version":"3.40.3"},"publisher-location":"Cham","reference-count":20,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030579968"},{"type":"electronic","value":"9783030579975"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-57997-5_3","type":"book-chapter","created":{"date-parts":[[2020,8,24]],"date-time":"2020-08-24T23:28:02Z","timestamp":1598311682000},"page":"19-30","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":16,"title":["Production Management as-a-Service: A Softbot Approach"],"prefix":"10.1007","author":[{"given":"Brunno","family":"Abner","sequence":"first","affiliation":[]},{"given":"Ricardo J.","family":"Rabelo","sequence":"additional","affiliation":[]},{"given":"Saulo P.","family":"Zambiasi","sequence":"additional","affiliation":[]},{"given":"David","family":"Romero","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,8,25]]},"reference":[{"key":"3_CR1","volume-title":"Production and Materials Management","author":"S Kaushik","year":"2014","unstructured":"Kaushik, S.: Production and Materials Management. Centrum Press, London (2014)"},{"key":"3_CR2","series-title":"IFIP Advances in Information and Communication Technology","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1007\/978-3-319-65151-4_1","volume-title":"Collaboration in a Data-Rich World","author":"LM Camarinha-Matos","year":"2017","unstructured":"Camarinha-Matos, L.M., Fornasiero, R., Afsarmanesh, H.: Collaborative networks as a core enabler of Industry 4.0. In: Camarinha-Matos, L.M., Afsarmanesh, H., Fornasiero, R. (eds.) PRO-VE 2017. IAICT, vol. 506, pp. 3\u201317. Springer, Cham (2017). https:\/\/doi.org\/10.1007\/978-3-319-65151-4_1"},{"key":"3_CR3","unstructured":"Lee, J., Bagheri, B., Kao, H.A.: Recent advances and trends of cyber-physical systems and big data analytics in industrial informatics. In: Proceedings of IEEE Industrial Informatics (2014)"},{"key":"3_CR4","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.arcontrol.2017.04.001","volume":"43","author":"F Lamnabhi-Lagarrigue","year":"2017","unstructured":"Lamnabhi-Lagarrigue, F., Annaswamy, A., Engell, S.: Systems & control for the future of humanity, research agenda: current and future roles, impact and grand challenges. Ann. Rev. Control 43, 1\u201364 (2017)","journal-title":"Ann. Rev. Control"},{"key":"3_CR5","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1016\/j.compind.2016.03.001","volume":"79","author":"D Romero","year":"2016","unstructured":"Romero, D., Vernadat, F.: Enterprise information systems state of the art: past, present and future trends. Comput. Ind. 79, 3\u201313 (2016)","journal-title":"Comput. Ind."},{"key":"3_CR6","series-title":"IFIP Advances in Information and Communication Technology","doi-asserted-by":"publisher","first-page":"456","DOI":"10.1007\/978-3-319-99707-0_57","volume-title":"Advances in Production Management Systems. Smart Manufacturing for Industry 4.0","author":"RJ Rabelo","year":"2018","unstructured":"Rabelo, R.J., Romero, D., Zambiasi, S.P.: Softbots supporting the Operator 4.0 at smart factory environments. In: Moon, I., Lee, G.M., Park, J., Kiritsis, D., von Cieminski, G. (eds.) APMS 2018. IAICT, vol. 536, pp. 456\u2013464. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-319-99707-0_57"},{"issue":"4","key":"3_CR7","doi-asserted-by":"publisher","first-page":"613","DOI":"10.1016\/j.ijinfomgt.2013.03.008","volume":"33","author":"VB Vuk\u0161i\u0107","year":"2013","unstructured":"Vuk\u0161i\u0107, V.B., Bach, M.P., Popovi\u010d, A.: Supporting performance management with business process management and business intelligence: a case analysis of integration and orchestration. Int. J. Inf. Manag. 33(4), 613\u2013619 (2013)","journal-title":"Int. J. Inf. Manag."},{"key":"3_CR8","series-title":"IFIP Advances in Information and Communication Technology","doi-asserted-by":"publisher","first-page":"312","DOI":"10.1007\/978-3-319-99127-6_27","volume-title":"Collaborative Networks of Cognitive Systems","author":"JD M\u00e9ndez","year":"2018","unstructured":"M\u00e9ndez, J.D., Rabelo, R.J., Baldo, F., Cancian, M.H.: A plug and play integration model for virtual enterprises. In: Camarinha-Matos, L.M., Afsarmanesh, H., Rezgui, Y. (eds.) PRO-VE 2018. IAICT, vol. 534, pp. 312\u2013324. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-319-99127-6_27"},{"key":"3_CR9","unstructured":"McDermott, A.: Information overload is crushing you. Here are 11 secrets that will help. https:\/\/www.workzone.com\/blog\/information-overload\/"},{"key":"3_CR10","series-title":"IFIP Advances in Information and Communication Technology","doi-asserted-by":"publisher","first-page":"55","DOI":"10.1007\/978-3-030-28464-0_6","volume-title":"Collaborative Networks and Digital Transformation","author":"RJ Rabelo","year":"2019","unstructured":"Rabelo, R.J., Zambiasi, S.P., Romero, D.: Collaborative softbots: enhancing operational excellence in systems of cyber-physical systems. In: Camarinha-Matos, L.M., Afsarmanesh, H., Antonelli, D. (eds.) PRO-VE 2019. IAICT, vol. 568, pp. 55\u201368. Springer, Cham (2019). https:\/\/doi.org\/10.1007\/978-3-030-28464-0_6"},{"key":"3_CR11","series-title":"Advances in Soft Computing","doi-asserted-by":"publisher","first-page":"451","DOI":"10.1007\/3-540-31182-3_41","volume-title":"Computational Intelligence, Theory and Applications","author":"JH Kim","year":"2005","unstructured":"Kim, J.H.: Ubiquitous robot. In: Reusch, B. (ed.) Computational Intelligence, Theory and Applications. Advances in Soft Computing, vol. 33, pp. 451\u2013459. Springer, Heidelberg (2005). https:\/\/doi.org\/10.1007\/3-540-31182-3_41"},{"issue":"1\/2","key":"3_CR12","first-page":"213","volume":"3","author":"T Mettler","year":"2011","unstructured":"Mettler, T.: Maturity assessment models: a design science research approach. Int. J. Soc. Syst. Sci. 3(1\/2), 213\u2013222 (2011)","journal-title":"Int. J. Soc. Syst. Sci."},{"key":"3_CR13","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-68837-4","volume-title":"Essentials of Business Analytics: An Introduction to the Methodology and its Applications","author":"B Pochiraju","year":"2019","unstructured":"Pochiraju, B., Seshadri, S.: Essentials of Business Analytics: An Introduction to the Methodology and its Applications. Springer, Heidelberg (2019). https:\/\/doi.org\/10.1007\/978-3-319-68837-4"},{"key":"3_CR14","unstructured":"BCG Boston Consulting Group. https:\/\/www.bcg.com\/en-br\/publications\/2015\/technology-business-transformation-engineered-products-infrastructure-man-machine-industry-4.aspx"},{"key":"3_CR15","series-title":"Lecture Notes in Computer Science (Lecture Notes in Artificial Intelligence)","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1007\/978-3-319-45889-2_10","volume-title":"Multiagent System Technologies","author":"T Schwartz","year":"2016","unstructured":"Schwartz, T., et al.: Hybrid teams: flexible collaboration between humans, robots and virtual agents. In: Klusch, M., Unland, R., Shehory, O., Pokahr, A., Ahrndt, S. (eds.) MATES 2016. LNCS (LNAI), vol. 9872, pp. 131\u2013146. Springer, Cham (2016). https:\/\/doi.org\/10.1007\/978-3-319-45889-2_10"},{"issue":"11","key":"3_CR16","first-page":"147","volume":"7","author":"R Kar","year":"2016","unstructured":"Kar, R.: Applying chatbots to the internet of things: opportunities and architectural elements. Int. J. Adv. Comput. Sci. Appl. 7(11), 147\u2013154 (2016)","journal-title":"Int. J. Adv. Comput. Sci. Appl."},{"key":"3_CR17","doi-asserted-by":"crossref","unstructured":"Kassner, L., Hirmer, P., Wieland, M., Steimle, F.: The social factory: connecting people, machines and data in manufacturing for context-aware exception escalation. In: Proceedings 50th Hawaii International Conference on System Sciences (2017)","DOI":"10.24251\/HICSS.2017.202"},{"key":"3_CR18","unstructured":"Dersingh, A., Srisakulpinyo, P.: Chatbot and visual management in production process. In: International Conference on Electronics, Information and Communication, pp. 274\u2013277 (2017)"},{"key":"3_CR19","doi-asserted-by":"publisher","first-page":"144","DOI":"10.1016\/j.cie.2017.09.016","volume":"113","author":"F Longo","year":"2017","unstructured":"Longo, F., Nicoletti, L., Padovano, A.: Smart operators in Industry 4.0: a human-centered approach to enhance operators\u2019 capabilities and competencies within the new smart factory context. Comput. Ind. Eng. 113, 144\u2013159 (2017)","journal-title":"Comput. Ind. Eng."},{"issue":"11","key":"3_CR20","doi-asserted-by":"publisher","first-page":"54","DOI":"10.1016\/j.ifacol.2018.08.234","volume":"51","author":"X Chen","year":"2018","unstructured":"Chen, X., Bojko, M., Riedel, R., et al.: Human-centred adaptation and task distribution utilizing levels of automation. IFAC PapersOnLine 51(11), 54\u201359 (2018)","journal-title":"IFAC PapersOnLine"}],"container-title":["IFIP Advances in Information and Communication Technology","Advances in Production Management Systems. Towards Smart and Digital Manufacturing"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-57997-5_3","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,8,25]],"date-time":"2024-08-25T00:13:50Z","timestamp":1724544830000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-57997-5_3"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030579968","9783030579975"],"references-count":20,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-57997-5_3","relation":{},"ISSN":["1868-4238","1868-422X"],"issn-type":[{"type":"print","value":"1868-4238"},{"type":"electronic","value":"1868-422X"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"25 August 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"APMS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"IFIP International Conference on Advances in Production Management Systems","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Novi Sad","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Serbia","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"30 August 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3 September 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"apms2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.apms-conference.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"ConfTool","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"199","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"164","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"82% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2.3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}