{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,31]],"date-time":"2025-08-31T23:16:24Z","timestamp":1756682184150,"version":"3.40.3"},"publisher-location":"Cham","reference-count":35,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030579968"},{"type":"electronic","value":"9783030579975"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-57997-5_35","type":"book-chapter","created":{"date-parts":[[2020,8,24]],"date-time":"2020-08-24T23:28:02Z","timestamp":1598311682000},"page":"299-306","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["The Role of Service Business Models in the Manufacturing of Transition Economies"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9021-8585","authenticated-orcid":false,"given":"Slavko","family":"Rakic","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8100-4315","authenticated-orcid":false,"given":"Nenad","family":"Simeunovic","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4914-334X","authenticated-orcid":false,"given":"Nenad","family":"Medic","sequence":"additional","affiliation":[]},{"given":"Marko","family":"Pavlovic","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8389-6927","authenticated-orcid":false,"given":"Ugljesa","family":"Marjanovic","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,8,25]]},"reference":[{"key":"35_CR1","doi-asserted-by":"publisher","unstructured":"Vandermerwe, S., Rada, J.: Servitization of business: adding value by adding services. Eur. Manag. J. 6(4) (1988). https:\/\/doi.org\/10.1016\/0263-2373(88)90033-3","DOI":"10.1016\/0263-2373(88)90033-3"},{"issue":"1","key":"35_CR2","doi-asserted-by":"publisher","first-page":"61","DOI":"10.24867\/IJIEM-2020-1-253","volume":"11","author":"GH de Sousa Mendes","year":"2020","unstructured":"de Sousa Mendes, G.H., Moro, S.R., Cauchick-Miguel, P.A.: Product-service systems benefits and barriers: an overview of literature review papers. Int. J. Ind. Eng. Manag. 11(1), 61\u201370 (2020). https:\/\/doi.org\/10.24867\/IJIEM-2020-1-253","journal-title":"Int. J. Ind. Eng. Manag."},{"issue":"2","key":"35_CR3","doi-asserted-by":"publisher","first-page":"420","DOI":"10.1287\/mnsc.1120.1634","volume":"59","author":"FF Suarez","year":"2013","unstructured":"Suarez, F.F., Cusumano, M.A., Kahl, S.J.: Services and the business models of product firms: an empirical analysis of the software industry. Manag. Sci. 59(2), 420\u2013435 (2013)","journal-title":"Manag. Sci."},{"key":"35_CR4","unstructured":"Goedkoop, M.J., van Halen, C.J.G., Te Riele, H.R.M., Rommens, P.J.M.: Product service systems, ecological and economic basics. Report for Dutch ministries environment economic affairs, pp. 1\u2013118 (1999)"},{"issue":"1","key":"35_CR5","doi-asserted-by":"publisher","first-page":"36","DOI":"10.1111\/jpim.12254","volume":"33","author":"I Visnjic","year":"2016","unstructured":"Visnjic, I., Wiengarten, F., Neely, A.: Only the brave: product innovation, service business model innovation, and their impact on performance. J. Prod. Innov. Manag. 33(1), 36\u201352 (2016). https:\/\/doi.org\/10.1111\/jpim.12254","journal-title":"J. Prod. Innov. Manag."},{"issue":"1","key":"35_CR6","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1080\/02642069.2017.1289514","volume":"37","author":"F Adrodegari","year":"2017","unstructured":"Adrodegari, F., Saccani, N.: Business models for the service transformation of industrial firms. Serv. Ind. J. 37(1), 57\u201383 (2017). https:\/\/doi.org\/10.1080\/02642069.2017.1289514","journal-title":"Serv. Ind. J."},{"issue":"3","key":"35_CR7","doi-asserted-by":"publisher","first-page":"10","DOI":"10.5604\/01.3001.0013.0737","volume":"27","author":"B Lalic","year":"2019","unstructured":"Lalic, B., Rakic, S., Marjanovic, U.: Use of industry 4.0 and organisational innovation concepts in the Serbian textile and apparel industry. Fibres Text. East. Eur. 27(3), 10\u201318 (2019). https:\/\/doi.org\/10.5604\/01.3001.0013.0737","journal-title":"Fibres Text. East. Eur."},{"issue":"2","key":"35_CR8","doi-asserted-by":"publisher","first-page":"133","DOI":"10.24867\/IJIEM-2020-2-259","volume":"10","author":"U Marjanovic","year":"2020","unstructured":"Marjanovic, U., Lalic, B., Medic, N., Prester, J., Palcic, I.: Servitization in manufacturing: role of antecedents and firm characteristics. Int. J. Ind. Eng. Manag. 10(2), 133\u2013144 (2020). https:\/\/doi.org\/10.24867\/IJIEM-2020-2-259","journal-title":"Int. J. Ind. Eng. Manag."},{"key":"35_CR9","unstructured":"World Bank: Services, value added (% of GDP) (2019). https:\/\/data.worldbank.org\/indicator\/NV.SRV.TOTL.ZS"},{"key":"35_CR10","unstructured":"Statistical Office of the Republic of Serbia: Gross domestic product (2018). https:\/\/www.stat.gov.rs\/en-us\/vesti\/20191001-bruto-domaci-proizvod-2018\/"},{"issue":"6","key":"35_CR11","doi-asserted-by":"publisher","first-page":"498","DOI":"10.1080\/09537287.2018.1449247","volume":"29","author":"M Yang","year":"2018","unstructured":"Yang, M., Smart, P., Kumar, M., Jolly, M., Evans, S.: Product-service systems business models for circular supply chains. Prod. Plan. Control 29(6), 498\u2013508 (2018). https:\/\/doi.org\/10.1080\/09537287.2018.1449247","journal-title":"Prod. Plan. Control"},{"issue":"4","key":"35_CR12","doi-asserted-by":"publisher","first-page":"246","DOI":"10.1002\/bse.414","volume":"13","author":"A Tukker","year":"2004","unstructured":"Tukker, A.: Eight types of product\u2013service system: eight ways to sustainability? Experiences from SusProNet. Bus. Strategy Environ. 13(4), 246\u2013260 (2004)","journal-title":"Bus. Strategy Environ."},{"key":"35_CR13","doi-asserted-by":"publisher","unstructured":"Adrodegari, F., Saccani, N.: A maturity model for the servitization of product-centric companies. J. Manuf. Technol. Manag. (2020). https:\/\/doi.org\/10.1108\/jmtm-07-2019-0255","DOI":"10.1108\/jmtm-07-2019-0255"},{"issue":"3","key":"35_CR14","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1080\/08956308.2016.1161403","volume":"59","author":"M Jovanovic","year":"2016","unstructured":"Jovanovic, M., Engwall, M., Jerbrant, A.: Matching service offerings and product operations: a key to servitization success: existing conditions, such as product characteristics or market attributes, may determine the success of a move toward servitization. Res.-Technol. Manag. 59(3), 29\u201336 (2016). https:\/\/doi.org\/10.1080\/08956308.2016.1161403","journal-title":"Res.-Technol. Manag."},{"issue":"2","key":"35_CR15","doi-asserted-by":"publisher","first-page":"96","DOI":"10.1108\/JBIM-08-2013-0165","volume":"29","author":"D Kindstr\u00f6m","year":"2014","unstructured":"Kindstr\u00f6m, D., Kowalkowski, C.: Service innovation in product-centric firms: a multidimensional business model perspective. J. Bus. Ind. Mark. 29(2), 96\u2013111 (2014). https:\/\/doi.org\/10.1108\/JBIM-08-2013-0165","journal-title":"J. Bus. Ind. Mark."},{"key":"35_CR16","unstructured":"J\u00e4ger, A.: European manufacturing survey. Fraunhofer ISI (2018)"},{"issue":"1","key":"35_CR17","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1177\/1094670513485823","volume":"17","author":"A Eggert","year":"2014","unstructured":"Eggert, A., Hogreve, J., Ulaga, W., Muenkhoff, E.: Revenue and profit implications of industrial service strategies. J. Serv. Res. 17(1), 23\u201339 (2014). https:\/\/doi.org\/10.1177\/1094670513485823","journal-title":"J. Serv. Res."},{"issue":"3","key":"35_CR18","doi-asserted-by":"publisher","first-page":"219","DOI":"10.24867\/IJIEM-2019-3-242","volume":"10","author":"G Iazzolino","year":"2019","unstructured":"Iazzolino, G., Migliano, G., Dattilo, M.I.: The impact of intellectual capital on firms\u2019 characteristics: an empirical analysis on European listed manufacturing companies. Int. J. Ind. Eng. Manag. 10(3), 219\u2013237 (2019). https:\/\/doi.org\/10.24867\/IJIEM-2019-3-242","journal-title":"Int. J. Ind. Eng. Manag."},{"key":"35_CR19","series-title":"Lecture Notes in Mechanical Engineering","doi-asserted-by":"publisher","first-page":"263","DOI":"10.1007\/978-3-030-46212-3_19","volume-title":"Proceedings of 5th International Conference on the Industry 4.0 Model for Advanced Manufacturing","author":"B Lalic","year":"2020","unstructured":"Lalic, B., Marjanovic, U., Rakic, S., Pavlovic, M., Todorovic, T., Medic, N.: Big data analysis as a digital service: evidence form manufacturing firms. In: Wang, L., Majstorovic, V.D., Mourtzis, D., Carpanzano, E., Moroni, G., Galantucci, L.M. (eds.) Proceedings of 5th International Conference on the Industry 4.0 Model for Advanced Manufacturing. LNME, pp. 263\u2013269. Springer, Cham (2020). https:\/\/doi.org\/10.1007\/978-3-030-46212-3_19"},{"issue":"1","key":"35_CR20","doi-asserted-by":"publisher","first-page":"14","DOI":"10.1016\/j.emj.2004.12.006","volume":"23","author":"H Gebauer","year":"2005","unstructured":"Gebauer, H., Fleisch, E., Friedli, T.: Overcoming the service paradox in manufacturing companies. Eur. Manag. J. 23(1), 14\u201326 (2005). https:\/\/doi.org\/10.1016\/j.emj.2004.12.006","journal-title":"Eur. Manag. J."},{"issue":"6","key":"35_CR21","doi-asserted-by":"publisher","first-page":"946","DOI":"10.1108\/IJOPM-02-2014-0052","volume":"35","author":"O Benedettini","year":"2015","unstructured":"Benedettini, O., Neely, A., Swink, M.: Why do servitized firms fail? A risk-based explanation. Int. J. Oper. Prod. Manag. 35(6), 946\u2013979 (2015). https:\/\/doi.org\/10.1108\/IJOPM-02-2014-0052","journal-title":"Int. J. Oper. Prod. Manag."},{"key":"35_CR22","doi-asserted-by":"publisher","unstructured":"Gebauer, H., Fleisch, E., Lamprecht, C., Wortmann, F.: Growth paths for overcoming the digitalization paradox. Bus. Horiz. (2020). https:\/\/doi.org\/10.1016\/j.bushor.2020.01.005","DOI":"10.1016\/j.bushor.2020.01.005"},{"key":"35_CR23","series-title":"Lecture Notes on Multidisciplinary Industrial Engineering","doi-asserted-by":"publisher","first-page":"413","DOI":"10.1007\/978-3-030-43616-2_44","volume-title":"Proceedings on 25th International Joint Conference on Industrial Engineering and Operations Management \u2013 IJCIEOM","author":"T Paschou","year":"2020","unstructured":"Paschou, T., Rapaccini, M., Peters, C., Adrodegari, F., Saccani, N.: Developing a maturity model for digital servitization in manufacturing firms. In: Anisic, Z., Lalic, B., Gracanin, D. (eds.) IJCIEOM 2019. LNMIE, pp. 413\u2013425. Springer, Cham (2020). https:\/\/doi.org\/10.1007\/978-3-030-43616-2_44"},{"issue":"4","key":"35_CR24","doi-asserted-by":"publisher","first-page":"483","DOI":"10.14743\/apem2019.4.343","volume":"14","author":"N Medi\u0107","year":"2019","unstructured":"Medi\u0107, N., Ani\u0161i\u0107, Z., Lali\u0107, B., Marjanovi\u0107, U., Brezocnik, M.: Hybrid fuzzy multi-attribute decision making model for evaluation of advanced digital technologies in manufacturing: industry 4.0 perspective. Adv. Prod. Eng. Manag. 14(4), 483\u2013493 (2019). https:\/\/doi.org\/10.14743\/apem2019.4.343","journal-title":"Adv. Prod. Eng. Manag."},{"key":"35_CR25","series-title":"IFIP Advances in Information and Communication Technology","doi-asserted-by":"publisher","first-page":"510","DOI":"10.1007\/978-3-030-30000-5_63","volume-title":"Advances in Production Management Systems. Production Management for the Factory of the Future","author":"U Marjanovic","year":"2019","unstructured":"Marjanovic, U., Rakic, S., Lalic, B.: Digital servitization: the next \u201cbig thing\u201d in manufacturing industries. In: Ameri, F., Stecke, K.E., von Cieminski, G., Kiritsis, D. (eds.) APMS 2019. IAICT, vol. 566, pp. 510\u2013517. Springer, Cham (2019). https:\/\/doi.org\/10.1007\/978-3-030-30000-5_63"},{"issue":"2","key":"35_CR26","doi-asserted-by":"publisher","first-page":"329","DOI":"10.2298\/CSIS160229011S","volume":"14","author":"S Sladojevic","year":"2017","unstructured":"Sladojevic, S., Anderla, A., Culibrk, D., Stefanovic, D., Lalic, B.: Integer arithmetic approximation of the hog algorithm used for pedestrian detection. Comput. Sci. Inf. Syst. 14(2), 329\u2013346 (2017). https:\/\/doi.org\/10.2298\/CSIS160229011S","journal-title":"Comput. Sci. Inf. Syst."},{"issue":"02","key":"35_CR27","doi-asserted-by":"publisher","first-page":"187","DOI":"10.3991\/ijet.v15i02.11646","volume":"15","author":"S Rakic","year":"2020","unstructured":"Rakic, S., Tasic, N., Marjanovic, U., Softic, S., L\u00fcftenegger, E., Turcin, I.: Student performance on an E-learning platform: mixed method approach. Int. J. Emerg. Technol. Learn. IJET 15(02), 187\u2013203 (2020). https:\/\/doi.org\/10.3991\/ijet.v15i02.11646","journal-title":"Int. J. Emerg. Technol. Learn. IJET"},{"key":"35_CR28","doi-asserted-by":"publisher","first-page":"97","DOI":"10.1016\/j.mfglet.2017.12.006","volume":"15","author":"YM Omar","year":"2018","unstructured":"Omar, Y.M., Minoufekr, M., Plapper, P.: Lessons from social network analysis to Industry 4.0. Manuf. Lett. 15, 97\u2013100 (2018). https:\/\/doi.org\/10.1016\/j.mfglet.2017.12.006","journal-title":"Manuf. Lett."},{"issue":"4\u20135","key":"35_CR29","doi-asserted-by":"publisher","first-page":"395","DOI":"10.1080\/0951192X.2015.1066861","volume":"30","author":"G \u0160kulj","year":"2017","unstructured":"\u0160kulj, G., Vrabi\u010d, R., Butala, P., Sluga, A.: Decentralised network architecture for cloud manufacturing. Int. J. Comput. Integr. Manuf. 30(4\u20135), 395\u2013408 (2017). https:\/\/doi.org\/10.1080\/0951192X.2015.1066861","journal-title":"Int. J. Comput. Integr. Manuf."},{"issue":"12","key":"35_CR30","doi-asserted-by":"publisher","first-page":"971","DOI":"10.1136\/jech.2003.014530","volume":"58","author":"P Hawe","year":"2004","unstructured":"Hawe, P., Webster, C., Shiell, A.: A glossary of terms for navigating the field of social network analysis. J. Epidemiol. Community Health 58(12), 971\u2013975 (2004). https:\/\/doi.org\/10.1136\/jech.2003.014530","journal-title":"J. Epidemiol. Community Health"},{"issue":"15","key":"35_CR31","doi-asserted-by":"publisher","first-page":"5131","DOI":"10.1080\/00207543.2018.1430903","volume":"56","author":"J Leng","year":"2018","unstructured":"Leng, J., Jiang, P.: Evaluation across and within collaborative manufacturing networks: a comparison of manufacturers\u2019 interactions and attributes. Int. J. Prod. Res. 56(15), 5131\u20135146 (2018). https:\/\/doi.org\/10.1080\/00207543.2018.1430903","journal-title":"Int. J. Prod. Res."},{"issue":"4","key":"35_CR32","doi-asserted-by":"publisher","first-page":"169","DOI":"10.1016\/j.jom.2013.02.001","volume":"31","author":"IV Kastalli","year":"2013","unstructured":"Kastalli, I.V., Van Looy, B.: Servitization: disentangling the impact of service business model innovation on manufacturing firm performance. J. Oper. Manag. 31(4), 169\u2013180 (2013). https:\/\/doi.org\/10.1016\/j.jom.2013.02.001","journal-title":"J. Oper. Manag."},{"key":"35_CR33","doi-asserted-by":"publisher","first-page":"119804","DOI":"10.1016\/j.techfore.2019.119804","volume":"151","author":"M Kohtam\u00e4ki","year":"2020","unstructured":"Kohtam\u00e4ki, M., Parida, V., Patel, P.C., Gebauer, H.: The relationship between digitalization and servitization: the role of servitization in capturing the financial potential of digitalization. Technol. Forecast. Soc. Change 151, 119804 (2020). https:\/\/doi.org\/10.1016\/j.techfore.2019.119804","journal-title":"Technol. Forecast. Soc. Change"},{"key":"35_CR34","unstructured":"Neely, A., Benedetinni, O., Visnjic, I.: The servitization of manufacturing: further evidence. In: 18th European Operations Management Association Conference (2011)"},{"issue":"9\u201312","key":"35_CR35","doi-asserted-by":"publisher","first-page":"3927","DOI":"10.1007\/s00170-019-03740-z","volume":"103","author":"L Mastrogiacomo","year":"2019","unstructured":"Mastrogiacomo, L., Barravecchia, F., Franceschini, F.: A worldwide survey on manufacturing servitization. Int. J. Adv. Manuf. Technol. 103(9\u201312), 3927\u20133942 (2019). https:\/\/doi.org\/10.1007\/s00170-019-03740-z","journal-title":"Int. J. Adv. Manuf. Technol."}],"container-title":["IFIP Advances in Information and Communication Technology","Advances in Production Management Systems. Towards Smart and Digital Manufacturing"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-57997-5_35","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,8,25]],"date-time":"2024-08-25T00:17:45Z","timestamp":1724545065000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-57997-5_35"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030579968","9783030579975"],"references-count":35,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-57997-5_35","relation":{},"ISSN":["1868-4238","1868-422X"],"issn-type":[{"type":"print","value":"1868-4238"},{"type":"electronic","value":"1868-422X"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"25 August 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"APMS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"IFIP International Conference on Advances in Production Management Systems","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Novi Sad","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Serbia","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"30 August 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3 September 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"apms2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.apms-conference.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"ConfTool","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"199","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"164","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"82% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2.3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}