{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,29]],"date-time":"2025-12-29T22:09:16Z","timestamp":1767046156923,"version":"3.40.3"},"publisher-location":"Cham","reference-count":41,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030607029"},{"type":"electronic","value":"9783030607036"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-60703-6_43","type":"book-chapter","created":{"date-parts":[[2020,11,7]],"date-time":"2020-11-07T07:03:05Z","timestamp":1604732585000},"page":"333-340","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":19,"title":["COVID-19 Pandemic: A Usability Study on Platforms to Support eLearning"],"prefix":"10.1007","author":[{"given":"Cui","family":"Zou","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Wangchuchu","family":"Zhao","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Keng","family":"Siau","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2020,11,8]]},"reference":[{"issue":"4","key":"43_CR1","doi-asserted-by":"publisher","first-page":"39","DOI":"10.4018\/JDM.2016100103","volume":"27","author":"X Chen","year":"2016","unstructured":"Chen, X., Siau, K.: Technology-mediated synchronous virtual education: an empirical study. J. Database Manag. 27(4), 39\u201363 (2016)","journal-title":"J. Database Manag."},{"issue":"4","key":"43_CR2","doi-asserted-by":"publisher","first-page":"91","DOI":"10.4018\/jdm.2008100106","volume":"19","author":"B Eschenbrenner","year":"2008","unstructured":"Eschenbrenner, B., Nah, F., Siau, K.: 3-D virtual worlds in education: applications, benefits, issues, and opportunities. J. Database Manag. 19(4), 91\u2013110 (2008)","journal-title":"J. Database Manag."},{"key":"43_CR3","unstructured":"Rusu, C., Mu\u00f1oz, R., Roncagliolo, S., Rudloff, S., Rusu, V., Figueroa, A.: Usability heuristics for virtual worlds. In: Proceedings of the Third International Conference on Advances in Future Internet, IARIA, pp. 16\u201319 (2011)"},{"issue":"3","key":"43_CR4","doi-asserted-by":"publisher","first-page":"30","DOI":"10.4018\/jdm.2012070102","volume":"23","author":"X Chen","year":"2012","unstructured":"Chen, X., Siau, K., Nah, F.: Empirical comparison of 3-D virtual world and face-to-face classroom for higher education. J. Database Manag. 23(3), 30\u201349 (2012)","journal-title":"J. Database Manag."},{"key":"43_CR5","doi-asserted-by":"crossref","unstructured":"Y\u00e1\u00f1ez G\u00f3mez, R., Caballero, D., Sevillano, J.: Heuristic evaluation on mobile interfaces: a new checklist. Sci. World J. (2014)","DOI":"10.1155\/2014\/434326"},{"key":"43_CR6","series-title":"Advances in Intelligent Systems and Computing","doi-asserted-by":"publisher","first-page":"983","DOI":"10.1007\/978-3-319-32467-8_85","volume-title":"Information Technology: New Generations","author":"F Sanz","year":"2016","unstructured":"Sanz, F., et al.: A set of usability heuristics and design recommendations for e-learning applications. Information Technology: New Generations. AISC, vol. 448, pp. 983\u2013993. Springer, Cham (2016). https:\/\/doi.org\/10.1007\/978-3-319-32467-8_85"},{"issue":"1","key":"43_CR7","doi-asserted-by":"publisher","first-page":"109","DOI":"10.1016\/j.jneb.2014.08.008","volume":"47","author":"M Gilboy","year":"2015","unstructured":"Gilboy, M., Heinerichs, S., Pazzaglia, G.: Enhancing student engagement using the flipped classroom. J. Nutr. Educ. Behav. 47(1), 109\u2013114 (2015)","journal-title":"J. Nutr. Educ. Behav."},{"key":"43_CR8","doi-asserted-by":"publisher","first-page":"113","DOI":"10.1016\/j.compedu.2017.01.003","volume":"107","author":"N Thai","year":"2017","unstructured":"Thai, N., De Wever, B., Valcke, M.: The impact of a flipped classroom design on learning performance in higher education: Looking for the best \u201cblend\u201d of lectures and guiding questions with feedback. Comput. Educ. 107, 113\u2013126 (2017)","journal-title":"Comput. Educ."},{"issue":"4","key":"43_CR9","doi-asserted-by":"publisher","first-page":"60","DOI":"10.4018\/JDM.2017100104","volume":"28","author":"F Nah","year":"2017","unstructured":"Nah, F., Schiller, S., Mennecke, B., Siau, K., Eschenbrenner, B., Sattayanuwat, P.: Collaboration in virtual worlds: impact of task complexity on team trust and satisfaction. J. Database Manag. 28(4), 60\u201378 (2017)","journal-title":"J. Database Manag."},{"issue":"4","key":"43_CR10","doi-asserted-by":"publisher","first-page":"48","DOI":"10.4018\/JDM.2017070103","volume":"28","author":"K Siau","year":"2017","unstructured":"Siau, K., Ling, M.: Mobile collaboration support for virtual teams: the case of virtual information systems development teams. J. Database Manag. 28(4), 48\u201369 (2017)","journal-title":"J. Database Manag."},{"issue":"5","key":"43_CR11","doi-asserted-by":"publisher","first-page":"518","DOI":"10.1504\/IJEB.2007.015450","volume":"5","author":"K Siau","year":"2008","unstructured":"Siau, K., Nah, F., Ling, M.: National culture and its effects on knowledge communication in online virtual communities. Int. J. Electron. Bus. 5(5), 518\u2013532 (2008)","journal-title":"Int. J. Electron. Bus."},{"issue":"2","key":"43_CR12","first-page":"147","volume":"10","author":"S Gao","year":"2014","unstructured":"Gao, S., Krogstie, J., Siau, K.: Adoption of mobile information services: an empirical study. Mob. Inf. Syst. 10(2), 147\u2013171 (2014)","journal-title":"Mob. Inf. Syst."},{"issue":"1","key":"43_CR13","first-page":"45","volume":"7","author":"S Gao","year":"2011","unstructured":"Gao, S., Krogstie, J., Siau, K.: Development of an instrument to measure the adoption of mobile services. Mob. Inf. Syst. 7(1), 45\u201367 (2011)","journal-title":"Mob. Inf. Syst."},{"issue":"2","key":"43_CR14","doi-asserted-by":"publisher","first-page":"25","DOI":"10.1145\/1795377.1795380","volume":"41","author":"H Sheng","year":"2010","unstructured":"Sheng, H., Siau, K., Nah, F.: Understanding the values of mobile technology in education: a value-focused thinking approach. ACM SIGMIS Database 41(2), 25\u201344 (2010)","journal-title":"ACM SIGMIS Database"},{"issue":"3","key":"43_CR15","doi-asserted-by":"publisher","first-page":"269","DOI":"10.1016\/j.jsis.2005.07.004","volume":"14","author":"H Sheng","year":"2005","unstructured":"Sheng, H., Nah, F., Siau, K.: strategic implications of mobile technology: a case study using value-focused thinking. J. Strateg. Inf. Syst. 14(3), 269\u2013290 (2005)","journal-title":"J. Strateg. Inf. Syst."},{"issue":"12","key":"43_CR16","doi-asserted-by":"publisher","first-page":"226","DOI":"10.1145\/953460.953504","volume":"46","author":"P Katerattanakul","year":"2003","unstructured":"Katerattanakul, P., Siau, K.: Creating a virtual store image. Commun. ACM 46(12), 226\u2013232 (2003)","journal-title":"Commun. ACM"},{"key":"43_CR17","doi-asserted-by":"crossref","unstructured":"Nielsen, J., Molich, R.: Heuristic evaluation of user interfaces. In: Proceedings of ACM CHI 1990 Conference, pp. 249\u2013256 (1990)","DOI":"10.1145\/97243.97281"},{"key":"43_CR18","unstructured":"Nielsen Norman Group. https:\/\/www.nngroup.com\/articles\/ten-usability-heuristics\/. Accessed 8 July 2020"},{"key":"43_CR19","doi-asserted-by":"publisher","first-page":"34","DOI":"10.1016\/j.apergo.2015.11.016","volume":"56","author":"S Hermawati","year":"2016","unstructured":"Hermawati, S., Lawson, G.: Establishing usability heuristics for heuristics evaluation in a specific domain: is there a consensus? Appl. Ergon. 56, 34\u201351 (2016)","journal-title":"Appl. Ergon."},{"key":"43_CR20","doi-asserted-by":"publisher","first-page":"132","DOI":"10.1016\/j.csi.2019.03.003","volume":"65","author":"I Figueroa","year":"2019","unstructured":"Figueroa, I., Jim\u00e9nez, C., Allende-Cid, H., Leger, P.: Developing usability heuristics with PROMETHEUS: a case study in virtual learning environments. Comput. Stand. Interfaces 65, 132\u2013142 (2019)","journal-title":"Comput. Stand. Interfaces"},{"issue":"7","key":"43_CR21","first-page":"21","volume":"33","author":"C Zou","year":"2020","unstructured":"Zou, C., Zhao, W., Siau, K.: COVID-19 calls for remote reskilling and retraining. Cutter Bus. Technol. J. 33(7), 21\u201325 (2020)","journal-title":"Cutter Bus. Technol. J."},{"issue":"3","key":"43_CR22","doi-asserted-by":"publisher","first-page":"367","DOI":"10.1016\/j.cptl.2014.02.017","volume":"6","author":"K Suda","year":"2014","unstructured":"Suda, K., Sterling, J., Guirguis, A., Mathur, S.: Student perception and academic performance after implementation of a blended learning approach to a drug information and literature evaluation course. Currents Pharm. Teach. Learn. 6(3), 367\u2013372 (2014)","journal-title":"Currents Pharm. Teach. Learn."},{"key":"43_CR23","doi-asserted-by":"crossref","unstructured":"Coronavirus (COVID-19): \u2018Zoom\u2019 application boon or bane. https:\/\/ssrn.com\/abstract=3606716. http:\/\/dx.doi.org\/10.2139\/ssrn.3606716. Accessed 8 July 2020","DOI":"10.2139\/ssrn.3606716"},{"key":"43_CR24","unstructured":"What is Zoom and how does it work? Plus tips and tricks. https:\/\/www.pocket-lint.com\/apps\/news\/151426-what-is-zoom-and-how-does-it-work-plus-tips-and-tricks. Accessed 8 July 2020"},{"key":"43_CR25","unstructured":"Pentagon Issues New Guidance on Zoom Use. https:\/\/www.voanews.com\/silicon-valley-technology\/pentagon-issues-new-guidance-zoom-use?utm_medium=social&utm_campaign=dlvr.it. Accessed 8 July 2020"},{"key":"43_CR26","unstructured":"US Senate, German government tell staff not to use Zoom. https:\/\/www.zdnet.com\/article\/us-senate-german-government-tell-staff-not-to-use-zoom\/. Accessed 8 July 2020"},{"key":"43_CR27","unstructured":"Taiwan instructs government agencies not to use Zoom. https:\/\/www.zdnet.com\/article\/taiwan-instructs-government-agencies-not-to-use-zoom\/. Accessed 8 July 2020"},{"key":"43_CR28","unstructured":"MOE suspends use of Zoom in home-based learning following breaches involving obscene images. https:\/\/www.channelnewsasia.com\/news\/singapore\/moe-suspends-zoom-home-based-learning-obscene-images-12626534. Accessed 8 July 2020"},{"key":"43_CR29","unstructured":"Zoom CEO responds to security and privacy concerns: \u2018We had some missteps\u2019. https:\/\/www.theverge.com\/2020\/4\/5\/21208636\/zoom-ceo-yuan-security-privacy-concerns. Accessed 8 July 2020"},{"key":"43_CR30","unstructured":"What users are saying about Webex Meeting vs Zoom. https:\/\/www.trustradius.com\/compare-products\/cisco-webex-meetings-vs-zoom#:~:text=Webex%20Meetings%20and%20Zoom%20have,to%2040%20minutes%20per%20meeting. Accessed 8 July 2020"},{"key":"43_CR31","unstructured":"Microsoft: Welcome to Microsoft Teams (2018). https:\/\/docs.microsoft.com\/en-us\/microsoftteams\/teams-overview. Accessed 8 July 2020"},{"issue":"9","key":"43_CR32","doi-asserted-by":"publisher","first-page":"134","DOI":"10.1145\/903893.903928","volume":"46","author":"J Erickson","year":"2003","unstructured":"Erickson, J., Siau, K.: Education. Commun. ACM 46(9), 134\u2013140 (2003)","journal-title":"Commun. ACM"},{"issue":"3","key":"43_CR33","first-page":"22","volume":"7","author":"K Siau","year":"2018","unstructured":"Siau, K.: Education in the age of artificial intelligence: how will technology shape learning? Glob. Anal. 7(3), 22\u201324 (2018)","journal-title":"Glob. Anal."},{"issue":"1","key":"43_CR34","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1207\/S15327590IJHC1601_5","volume":"16","author":"K Siau","year":"2003","unstructured":"Siau, K., Messersmith, J.: Analyzing ERP implementation at a public university using the innovation strategy model. Int. J. Hum. Comput. Interact. 16(1), 57\u201380 (2003)","journal-title":"Int. J. Hum. Comput. Interact."},{"issue":"3","key":"43_CR35","first-page":"53","volume":"45","author":"K Siau","year":"2005","unstructured":"Siau, K.: Human-computer interaction-the effect of application domain knowledge on icon interpretation. J. Comput. Inf. Syst. 45(3), 53\u201362 (2005)","journal-title":"J. Comput. Inf. Syst."},{"issue":"3","key":"43_CR36","doi-asserted-by":"publisher","first-page":"398","DOI":"10.1109\/TE.2006.879802","volume":"49","author":"K Siau","year":"2006","unstructured":"Siau, K., Sheng, H., Nah, F.: Use of a classroom response system to enhance classroom interactivity. IEEE Trans. Educ. 49(3), 398\u2013403 (2006)","journal-title":"IEEE Trans. Educ."},{"issue":"2","key":"43_CR37","first-page":"47","volume":"31","author":"K Siau","year":"2018","unstructured":"Siau, K., Wang, W.: Building trust in artificial intelligence, machine learning, and robotics. Cutter Bus. Technol. J. 31(2), 47\u201353 (2018)","journal-title":"Cutter Bus. Technol. J."},{"issue":"4","key":"43_CR38","doi-asserted-by":"publisher","first-page":"91","DOI":"10.1145\/641205.641211","volume":"46","author":"K Siau","year":"2003","unstructured":"Siau, K., Shen, Z.: Building customer trust in mobile commerce. Commun. ACM 46(4), 91\u201394 (2003)","journal-title":"Commun. ACM"},{"issue":"1","key":"43_CR39","doi-asserted-by":"publisher","first-page":"61","DOI":"10.4018\/JDM.2019010104","volume":"30","author":"W Wang","year":"2019","unstructured":"Wang, W., Siau, K.: Artificial intelligence, machine learning, automation, robotics, future of work, and future of humanity \u2013 a review and research agenda. J. Database Manag. 30(1), 61\u201379 (2019)","journal-title":"J. Database Manag."},{"issue":"2","key":"43_CR40","doi-asserted-by":"publisher","first-page":"74","DOI":"10.4018\/JDM.2020040105","volume":"31","author":"K Siau","year":"2020","unstructured":"Siau, K., Wang, W.: Artificial intelligence (AI) ethics \u2013 ethics of AI and ethical AI. J. Database Manag. 31(2), 74\u201387 (2020)","journal-title":"J. Database Manag."},{"issue":"14","key":"43_CR41","doi-asserted-by":"publisher","first-page":"1229","DOI":"10.1080\/10447318.2019.1619259","volume":"35","author":"C Stephanidis","year":"2019","unstructured":"Stephanidis, C., et al.: Seven HCI grand challenges. Int. J. Hum. Comput. Interact. 35(14), 1229\u20131269 (2019)","journal-title":"Int. J. Hum. Comput. Interact."}],"container-title":["Communications in Computer and Information Science","HCI International 2020 \u2013 Late Breaking Posters"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-60703-6_43","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,11,3]],"date-time":"2024-11-03T00:59:12Z","timestamp":1730595552000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-60703-6_43"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030607029","9783030607036"],"references-count":41,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-60703-6_43","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"8 November 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Copenhagen","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Denmark","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"19 July 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"22","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2020.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}