{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,1]],"date-time":"2025-12-01T15:41:58Z","timestamp":1764603718850,"version":"3.40.3"},"publisher-location":"Cham","reference-count":35,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030611453"},{"type":"electronic","value":"9783030611460"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-61146-0_2","type":"book-chapter","created":{"date-parts":[[2020,11,11]],"date-time":"2020-11-11T12:03:19Z","timestamp":1605096199000},"page":"21-33","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["Digitalization of Small and Medium-Sized Enterprises: An Analysis of the State of Research"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1336-0895","authenticated-orcid":false,"given":"Katharina","family":"Klohs","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7431-8412","authenticated-orcid":false,"given":"Kurt","family":"Sandkuhl","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,11,12]]},"reference":[{"key":"2_CR1","unstructured":"Azhari, P., Faraby, N., Rossmann, A., Steimel, B., Wichmann, K.: Digital Transformation Report 2014 (2014). https:\/\/www.wiwo.de\/downloads\/10773004\/1\/dta_report_neu.pdf. Accessed 11 Mar 2020"},{"key":"2_CR2","doi-asserted-by":"publisher","unstructured":"Baines, T.S., Lightfoot, H.W., Benedettini, O., Kay, J.M.: The servitization of manufacturing. JMTM 20(5), 547\u2013567 (2009). https:\/\/doi.org\/10.1108\/17410380910960984","DOI":"10.1108\/17410380910960984"},{"key":"2_CR3","unstructured":"Berghaus, S., Back, A., Kaltenrieder, B.: Digital maturity & transformation report (2017). https:\/\/crosswalk.ch\/digital-maturity-and-transformation-report. Accessed 16 Jan 2020"},{"key":"2_CR4","doi-asserted-by":"publisher","unstructured":"Birkel, H., Veile, J., M\u00fcller, J., Hartmann, E., Voigt, K.-I.: Development of a risk framework for industry 4.0 in the context of sustainability for established manufacturers. Sustainability 11(2), 384 (2019). https:\/\/doi.org\/10.3390\/su11020384","DOI":"10.3390\/su11020384"},{"issue":"5","key":"2_CR5","doi-asserted-by":"publisher","first-page":"1473","DOI":"10.1166\/asl.2016.6648","volume":"22","author":"P Centobelli","year":"2016","unstructured":"Centobelli, P., Cerchione, R., Esposito, E., Raffa, M.: Digital marketing in small and medium enterprises: the impact of web-based technologies. Adv. Sci. Lett. 22(5), 1473\u20131476 (2016). https:\/\/doi.org\/10.1166\/asl.2016.6648","journal-title":"Adv. Sci. Lett."},{"key":"2_CR6","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"337","DOI":"10.1007\/978-3-030-01535-0_25","volume-title":"Applied Informatics","author":"JD Contreras P\u00e9rez","year":"2018","unstructured":"Contreras P\u00e9rez, J.D., Cano Buitr\u00f3n, R.E., Garc\u00eda Melo, J.I.: Methodology for the retrofitting of manufacturing resources for migration of SME towards industry 4.0. In: Florez, H., Diaz, C., Chavarriaga, J. (eds.) ICAI 2018. CCIS, vol. 942, pp. 337\u2013351. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-030-01535-0_25"},{"key":"2_CR7","doi-asserted-by":"crossref","unstructured":"Seigerroth, U.: Enterprise modeling and enterprise architecture: the constituents of transformation and alignment of business and IT. IJITBAG 2(1), 16\u201334 (2011)","DOI":"10.4018\/jitbag.2011010102"},{"key":"2_CR8","unstructured":"ESF: ESF-Bundesprogramm Zukunftszentren (2019). https:\/\/www.esf.de\/portal\/DE\/Foerderperiode-2014-2020\/ESF-Programme\/bmas\/2019_03_13_zukunftszentren.html. Accessed 21 Feb 2020"},{"key":"2_CR9","doi-asserted-by":"publisher","first-page":"223","DOI":"10.1007\/978-3-662-58534-4_15","volume-title":"Essenz der Informatik","author":"C Franzetti","year":"2019","unstructured":"Franzetti, C.: Digitalisierung, digitale transformation. In: Franzett, C. (ed.) Essenz der Informatik, pp. 223\u2013240. Springer, Heidelberg (2019). https:\/\/doi.org\/10.1007\/978-3-662-58534-4_15"},{"key":"2_CR10","unstructured":"Gamache, S., Abdulnor, G., Baril, C.: Toward industry 4.0: Studies and practices in Quebec SMES. In: How digital platforms and industrial engineering are transforming industry and services. In: CIE 2017. Proceedings of International Conference on Computers and Industrial Engineering, 11.10 bis 13.10 2017 (2017)"},{"key":"2_CR11","unstructured":"iwd: Die EU vernachl\u00e4ssigt den Mittelstand (2017). https:\/\/www.iwd.de\/artikel\/die-eu-vernachlaessigt-den-mittelstand-342416\/. Accessed 21 Feb 2020"},{"key":"2_CR12","unstructured":"Jokonya, O., Mugisha, C.: Factors influencing retail SMEs adoption of social media for digital marketing. In: ECSM 2019 - Proceedings of The 6th European Conference On Social Media, Brighton, 13 June\u201314 June 2019, pp. 145\u2013153. ACPIL, [S.l.] (2019)"},{"key":"2_CR13","unstructured":"Kitchenham, B.: Procedures for Performing Systematic Reviews (2004). https:\/\/pdfs.semanticscholar.org\/2989\/0a936639862f45cb9a987dd599dce9759bf5.pdf. Accessed 10 Feb 2020"},{"key":"2_CR14","doi-asserted-by":"publisher","unstructured":"Klasen, J.: Business Transformation. Springer, Wiesbaden (2019). https:\/\/doi.org\/10.1007\/978-3-658-25879-5","DOI":"10.1007\/978-3-658-25879-5"},{"issue":"4","key":"2_CR15","doi-asserted-by":"publisher","first-page":"286","DOI":"10.2478\/orga-2018-0024","volume":"51","author":"A Levstek","year":"2018","unstructured":"Levstek, A., Hovelja, T., Pucihar, A.: IT governance mechanisms and contingency factors: towards an adaptive IT governance model. Organizacija 51(4), 286\u2013310 (2018). https:\/\/doi.org\/10.2478\/orga-2018-0024","journal-title":"Organizacija"},{"issue":"2","key":"2_CR16","doi-asserted-by":"publisher","first-page":"35","DOI":"10.30844\/ERP18-2_35-38","volume":"2018","author":"C Leyh","year":"2018","unstructured":"Leyh, C., Meischner, N.: Erfolgsfaktoren von Digitalisierungsprojekten - Einflussfaktoren auf Projekte zur Digitalen Transformation von Unternehmen. ERP 2018(2), 35\u201338 (2018). https:\/\/doi.org\/10.30844\/ERP18-2_35-38","journal-title":"ERP"},{"issue":"13","key":"2_CR17","doi-asserted-by":"publisher","first-page":"2326","DOI":"10.1016\/j.ifacol.2019.11.553","volume":"52","author":"A Michalik","year":"2019","unstructured":"Michalik, A., Besenfelder, C., Henke, M.: Servitization of small- and medium-sized manufacturing enterprises: facing barriers through the Dortmund management model. IFAC-PapersOnLine 52(13), 2326\u20132331 (2019). https:\/\/doi.org\/10.1016\/j.ifacol.2019.11.553","journal-title":"IFAC-PapersOnLine"},{"key":"2_CR18","doi-asserted-by":"publisher","first-page":"194","DOI":"10.1016\/j.jmsy.2018.10.005","volume":"49","author":"S Mittal","year":"2018","unstructured":"Mittal, S., Khan, M.A., Romero, D., Wuest, T.: A critical review of smart manufacturing & Industry 4.0 maturity models: implications for small and medium-sized enterprises (SMEs). J. Manuf. Syst. 49, 194\u2013214 (2018). https:\/\/doi.org\/10.1016\/j.jmsy.2018.10.005","journal-title":"J. Manuf. Syst."},{"key":"2_CR19","doi-asserted-by":"publisher","unstructured":"Moeuf, A., Pellerin, R., Lamouri, S., Tamayo-Giraldo, S., Barbaray, R.: The industrial management of SMEs in the era of Industry 4.0. Int. J. Prod. Res. 56(3), 1118\u20131136 (2018). https:\/\/doi.org\/10.1080\/00207543.2017.1372647","DOI":"10.1080\/00207543.2017.1372647"},{"key":"2_CR20","doi-asserted-by":"publisher","unstructured":"Moeuf, A., Lamouri, S., Pellerin, R., Tamayo-Giraldo, S., Tobon-Valencia, E., Eburdy, R.: Identification of critical success factors, risks and opportunities of Industry 4.0 in SMEs. Int. J. Prod. Res. 58(5), 1384\u20131400 (2019). https:\/\/doi.org\/10.1080\/00207543.2019.1636323","DOI":"10.1080\/00207543.2019.1636323"},{"issue":"1","key":"2_CR21","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1108\/BL-01-2017-0002","volume":"30","author":"S Molinillo","year":"2017","unstructured":"Molinillo, S., Japutra, A.: Organizational adoption of digital information and technology: a theoretical review. Bottom Line 30(1), 33\u201346 (2017). https:\/\/doi.org\/10.1108\/BL-01-2017-0002","journal-title":"Bottom Line"},{"key":"2_CR22","doi-asserted-by":"publisher","unstructured":"Moonen, N., Baijens, J., Ebrahim, M., Helms, R.: Small business, big data: an assessment tool for (big) data analytics capabilities in SMEs. Proceedings 2019(1), 16354 (2019). https:\/\/doi.org\/10.5465\/ambpp.2019.16354abstract","DOI":"10.5465\/ambpp.2019.16354abstract"},{"key":"2_CR23","unstructured":"M\u00fcller, J.: How SMEs can participate in the potentials of Big Data within Industry 4.0. In: International Conference on Information Systems 2019 Special Interest Group on Big Data Proceedings. (2019)"},{"issue":"7","key":"2_CR24","doi-asserted-by":"publisher","first-page":"267","DOI":"10.1108\/00197859810242897","volume":"30","author":"B Nyhan","year":"1998","unstructured":"Nyhan, B.: Competence development as a key organisational strategy - experiences of European companies. Ind Commer. Train. 30(7), 267\u2013273 (1998). https:\/\/doi.org\/10.1108\/00197859810242897","journal-title":"Ind Commer. Train."},{"key":"2_CR25","doi-asserted-by":"publisher","first-page":"146","DOI":"10.1016\/j.procir.2019.04.008","volume":"83","author":"S Peillon","year":"2019","unstructured":"Peillon, S., Dubruc, N.: Barriers to digital servitization in French manufacturing SMEs. Procedia CIRP 83, 146\u2013150 (2019). https:\/\/doi.org\/10.1016\/j.procir.2019.04.008","journal-title":"Procedia CIRP"},{"key":"2_CR26","doi-asserted-by":"publisher","unstructured":"Petersen, K., Feldt, R., Mujtaba, S., Mattsson, M.: Systematic mapping studies in software engineering. In: 12th International Conference on Evaluation and Assessment in Software Engineering (EASE), 26\u201327 June 2008. BCS Learning & Development (2008). https:\/\/doi.org\/10.14236\/ewic\/ease2008.8","DOI":"10.14236\/ewic\/ease2008.8"},{"key":"2_CR27","doi-asserted-by":"publisher","unstructured":"Pirola, F., Cimini, C., Pinto, R.: Digital readiness assessment of Italian SMEs: a case-study research. JMTM ahead-of-print(ahead-of-print) 61 (2019). https:\/\/doi.org\/10.1108\/jmtm-09-2018-0305","DOI":"10.1108\/jmtm-09-2018-0305"},{"key":"2_CR28","doi-asserted-by":"publisher","unstructured":"Riera, C., Iijima, J.: The role of it and organizational capabilities on digital business value. PAJAIS, 67\u201395 (2019). https:\/\/doi.org\/10.17705\/1pais.11204","DOI":"10.17705\/1pais.11204"},{"issue":"2","key":"2_CR29","doi-asserted-by":"publisher","first-page":"70","DOI":"10.20397\/2177-6652\/2018.v18i2.1316","volume":"18","author":"MA Sanchez","year":"2018","unstructured":"Sanchez, M.A., Zuntini, J.I.: Organizational readiness for the digital transformation: a case study research. G&T 18(2), 70\u201399 (2018). https:\/\/doi.org\/10.20397\/2177-6652\/2018.v18i2.1316","journal-title":"G&T"},{"issue":"4","key":"2_CR30","doi-asserted-by":"publisher","first-page":"399","DOI":"10.1002\/sres.2540","volume":"35","author":"MJ Sousa","year":"2018","unstructured":"Sousa, M.J., Wilks, D.: Sustainable skills for the world of work in the digital age. Syst. Res. 35(4), 399\u2013405 (2018). https:\/\/doi.org\/10.1002\/sres.2540","journal-title":"Syst. Res."},{"key":"2_CR31","doi-asserted-by":"publisher","unstructured":"Veile, J.W., Kiel, D., M\u00fcller, J.M., Voigt, K.-I.: Lessons learned from Industry 4.0 implementation in the German manufacturing industry. JMTM ahead-of-print(ahead-of-print) (2019). https:\/\/doi.org\/10.1108\/jmtm-08-2018-0270","DOI":"10.1108\/jmtm-08-2018-0270"},{"key":"2_CR32","doi-asserted-by":"publisher","unstructured":"Waradaya, A., Sasmoko, So, I.G.: Mediating effects of digital technology on entrepreneurial orientation and firm performance: Evidence from small and medium-sized enterprises (SMEs) in Indonesia 8(5C). https:\/\/doi.org\/10.35940\/ijeat.e1098.0585c19 (2019). https:\/\/doi.org\/10.35940\/ijeat.e1098.0585c19","DOI":"10.35940\/ijeat.e1098.0585c19 10.35940\/ijeat.e1098.0585c19"},{"key":"2_CR33","unstructured":"Williams, C., Schallmo, D., Lang, K., Boardman, L.: Digital Maturity Modelsfor small and medium-sized enterprises: a systematic literature review. In: The ISPIM Innovation Conference. Celebrating Innovation: 500 Years Since daVinci, 16\u201319. Juni 2019 (2019)"},{"key":"2_CR34","unstructured":"Rifkin, J.: The Third Industrial Revolution: How Lateral Power Is Transforming Energy, the Economy, and the World. St. Martin\u2019s Griffin (2013). https:\/\/www.amazon.com\/Third-Industrial-Revolution-Lateral-Transforming\/dp\/0230341977"},{"key":"2_CR35","series-title":"Springer Reference Technik","doi-asserted-by":"publisher","first-page":"357","DOI":"10.1007\/978-3-662-53251-5_21","volume-title":"Handbuch Industrie 4.0 Bd.3","author":"H Hirsch-Kreinsen","year":"2017","unstructured":"Hirsch-Kreinsen, H., ten Hompel, M.: Digitalisierung industrieller Arbeit: Entwicklungsperspektiven und Gestaltungsans\u00e4tze. In: Vogel-Heuser, B., Bauernhansl, T., ten Hompel, M. (eds.) Handbuch Industrie 4.0 Bd.3. SRT, pp. 357\u2013376. Springer, Heidelberg (2017). https:\/\/doi.org\/10.1007\/978-3-662-53251-5_21"}],"container-title":["Lecture Notes in Business Information Processing","Business Information Systems Workshops"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-61146-0_2","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,4,24]],"date-time":"2021-04-24T06:59:19Z","timestamp":1619247559000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-61146-0_2"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030611453","9783030611460"],"references-count":35,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-61146-0_2","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"12 November 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"BIS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Business Information Systems","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Colorado Springs, CO","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"USA","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"8 June 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"10 June 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"23","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"bis2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/bisconf.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"86","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"30","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"35% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2,74","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"The book also contains two papers from BIS 2019. The conference in 2020 was held online due to the COVID-19 pandemic. From the BIS Workshops 26 papers were accepted for publication from a total of 54 submissions.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}