{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T17:44:41Z","timestamp":1743097481679,"version":"3.40.3"},"publisher-location":"Cham","reference-count":30,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030616557"},{"type":"electronic","value":"9783030616564"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-61656-4_27","type":"book-chapter","created":{"date-parts":[[2020,11,4]],"date-time":"2020-11-04T16:03:54Z","timestamp":1604505834000},"page":"399-415","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["Product Development of Start-up Through Modeling of Customer Interaction Based on Data Mining"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7946-0832","authenticated-orcid":false,"given":"Viktor","family":"Morozov","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8430-4022","authenticated-orcid":false,"given":"Olga","family":"Mezentseva","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2009-9872","authenticated-orcid":false,"given":"Grigory","family":"Steshenko","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6601-3133","authenticated-orcid":false,"given":"Maksym","family":"Proskurin","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,11,5]]},"reference":[{"key":"27_CR1","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"48","DOI":"10.1007\/11494744_5","volume-title":"Applications and Theory of Petri Nets 2005","author":"WMP van der Aalst","year":"2005","unstructured":"van der Aalst, W.M.P., de Medeiros, A.K.A., Weijters, A.J.M.M.: Genetic process mining. In: Ciardo, G., Darondeau, P. (eds.) ICATPN 2005. LNCS, vol. 3536, pp. 48\u201369. Springer, Heidelberg (2005). https:\/\/doi.org\/10.1007\/11494744_5"},{"key":"27_CR2","volume-title":"Seductive Interaction Design: Creating Playful, Fun, and Effective User Experiences (Voices That Matter)","author":"S Anderson","year":"2011","unstructured":"Anderson, S.: Seductive Interaction Design: Creating Playful, Fun, and Effective User Experiences (Voices That Matter). New Riders, Indianapolis (2011)"},{"unstructured":"Andreev, A.: Customer journey map: how to understand what the consumer needs (2018). https:\/\/www.uplab.ru\/blog\/customer-journey-map\/","key":"27_CR3"},{"unstructured":"Blank, S., Dorf, B.: The Startup Owner\u2019s Manual: The Step By Step Guide for Building a Great Company. K&S Ranch (2018)","key":"27_CR4"},{"issue":"2","key":"27_CR5","doi-asserted-by":"publisher","first-page":"336","DOI":"10.1016\/j.giq.2017.11.002","volume":"35","author":"A Chatfield","year":"2017","unstructured":"Chatfield, A., Reddick, C.: Customer agility and responsiveness through big data analytics for public value creation: a case study of Houston 311 on-demand services. Gov. Inf. Q. 35(2), 336\u2013347 (2017). https:\/\/doi.org\/10.1016\/j.giq.2017.11.002","journal-title":"Gov. Inf. Q."},{"issue":"2","key":"27_CR6","doi-asserted-by":"publisher","first-page":"73","DOI":"10.1002\/pmj.20089","volume":"41","author":"E Conforto","year":"2010","unstructured":"Conforto, E., Amaral, D.: Evaluating an agile method for planning and controlling innovative projects. Proj. Manag. J. 41(2), 73\u201380 (2010). https:\/\/doi.org\/10.1002\/pmj.20089","journal-title":"Proj. Manag. J."},{"unstructured":"Edelman, D., Singer, M.: Competing on customer journeys you have to create new value at every step (2015). https:\/\/hbr.org","key":"27_CR7"},{"key":"27_CR8","volume-title":"Systems Thinking How to Manage Chaos Complex Processes Framework for Modeling Business Architecture","author":"D Garaedagi","year":"2010","unstructured":"Garaedagi, D.: Systems Thinking How to Manage Chaos Complex Processes Framework for Modeling Business Architecture. Grevtsov Buks, Minsk (2010)"},{"issue":"85","key":"27_CR9","doi-asserted-by":"publisher","first-page":"25","DOI":"10.15587\/1729-4061.2017.97883","volume":"1\/3","author":"V Gogunskii","year":"2017","unstructured":"Gogunskii, V., Kolesnikov, O., Oborska, G., et al.: Representation of project systems using the Markov chain. Eastern-Eur. J. Enterp. Technol. 1\/3(85), 25\u201332 (2017). https:\/\/doi.org\/10.15587\/1729-4061.2017.97883","journal-title":"Eastern-Eur. J. Enterp. Technol."},{"key":"27_CR10","series-title":"Lecture Notes in Computer Science (Lecture Notes in Artificial Intelligence)","doi-asserted-by":"publisher","first-page":"52","DOI":"10.1007\/978-3-540-24775-3_8","volume-title":"Advances in Knowledge Discovery and Data Mining","author":"G Greco","year":"2004","unstructured":"Greco, G., Guzzo, A., Pontieri, L., Sacc\u00e0, D.: Mining expressive process models by clustering workflow traces. In: Dai, H., Srikant, R., Zhang, C. (eds.) PAKDD 2004. LNCS (LNAI), vol. 3056, pp. 52\u201362. Springer, Heidelberg (2004). https:\/\/doi.org\/10.1007\/978-3-540-24775-3_8"},{"unstructured":"Hearn, J., Debicki, B., Shockley, R.: Analytics: the real-world use of big data in consumer products. Technical report, IBM Institute for Business Value (2013)","key":"27_CR11"},{"key":"27_CR12","doi-asserted-by":"publisher","first-page":"9","DOI":"10.1016\/j.jretai.2019.05.001","volume":"95","author":"D Herhausen","year":"2019","unstructured":"Herhausen, D., Kleinkercher, K., Verhoef, P.C., et al.: Loyalty formation for different customer journey segments. J. Retail. 95, 9\u201329 (2019). https:\/\/doi.org\/10.1016\/j.jretai.2019.05.001","journal-title":"J. Retail."},{"unstructured":"Hu, J., Wellman, M.: Multiagent reinforcement learning: theoretical framework and an algorithm. In: ICML, pp. 242\u2013250 (1998). https:\/\/doi.org\/10.1.1.138.2589","key":"27_CR13"},{"issue":"4","key":"27_CR14","doi-asserted-by":"publisher","first-page":"14","DOI":"10.1109\/MTS.2013.2286427","volume":"32","author":"M Kirchmer","year":"2013","unstructured":"Kirchmer, M., Laengle, S., Mas\u00edas, V.: Transparency-driven business process management in healthcare settings [leading edge]. IEEE Technol. Soc. Mag. 32(4), 14\u201316 (2013). https:\/\/doi.org\/10.1109\/MTS.2013.2286427","journal-title":"IEEE Technol. Soc. Mag."},{"key":"27_CR15","volume-title":"Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management","author":"G Linoff","year":"2011","unstructured":"Linoff, G., Berry, M.: Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management. Wiley, Hoboken (2011)"},{"key":"27_CR16","doi-asserted-by":"publisher","first-page":"38","DOI":"10.1016\/j.dss.2018.12.005","volume":"117","author":"E Loukis","year":"2019","unstructured":"Loukis, E., Janssen, M., Mintchev, I.: Determinants of software-as-a-service benefits and impact on firm performance. Decis. Support Syst. 117, 38\u201347 (2019). https:\/\/doi.org\/10.1016\/j.dss.2018.12.005","journal-title":"Decis. Support Syst."},{"issue":"94","key":"27_CR17","doi-asserted-by":"publisher","first-page":"6","DOI":"10.15587\/1729-4061.2018.139668","volume":"43\/2","author":"V Morozov","year":"2018","unstructured":"Morozov, V., Kalnichenko, O., Bronin, S.: Development of the model of the proactive approach in creation of distributed information systems. Eastern-Eur. J. Enterp. Technol. 43\/2(94), 6\u201315 (2018)","journal-title":"Eastern-Eur. J. Enterp. Technol."},{"issue":"1","key":"27_CR18","doi-asserted-by":"crossref","first-page":"88","DOI":"10.47839\/ijc.19.1.1697","volume":"19","author":"V Morozov","year":"2020","unstructured":"Morozov, V., Kalnichenko, O., Mezentseva, O.: The method of interaction modeling on basis of deep learning of neural networks in complex IT-projects. Int. J. Comput. 19(1), 88\u201396 (2020)","journal-title":"Int. J. Comput."},{"key":"27_CR19","series-title":"Advances in Intelligent Systems and Computing","doi-asserted-by":"publisher","first-page":"261","DOI":"10.1007\/978-3-030-26474-1_19","volume-title":"Lecture Notes in Computational Intelligence and Decision Making","author":"V Morozov","year":"2020","unstructured":"Morozov, V., Kalnichenko, O., Proskurin, M., Mezentseva, O.: Investigation of forecasting methods of the state of complex IT-projects with the use of deep learning neural networks. In: Lytvynenko, V., Babichev, S., W\u00f3jcik, W., Vynokurova, O., Vyshemyrskaya, S., Radetskaya, S. (eds.) ISDMCI 2019. AISC, vol. 1020, pp. 261\u2013280. Springer, Cham (2020). https:\/\/doi.org\/10.1007\/978-3-030-26474-1_19"},{"unstructured":"PMI: A Guide to the Project Management Body of Knowledge (PMBOK\u00ae Guide), 6th edn. Project Management Institute (2017)","key":"27_CR20"},{"key":"27_CR21","volume-title":"Service Design: From Insight to Implementation","author":"A Polaine","year":"2013","unstructured":"Polaine, A.: Service Design: From Insight to Implementation. Rosenfeld Media, New York (2013)"},{"unstructured":"Ries, E.: The Lean Startup: How Today\u2019s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. Currency (2011)","key":"27_CR22"},{"issue":"80","key":"27_CR23","doi-asserted-by":"publisher","first-page":"63","DOI":"10.15587\/1729-4061.2016.65681","volume":"2\/3","author":"O Sherstyuk","year":"2016","unstructured":"Sherstyuk, O., Olekh, T., Kolesnikova, K.: The research on role differentiation as a method of forming the project team. Eastern-Eur. J. Enterp. Technol. 2\/3(80), 63\u201368 (2016). https:\/\/doi.org\/10.15587\/1729-4061.2016.65681","journal-title":"Eastern-Eur. J. Enterp. Technol."},{"unstructured":"SmallBusinessTrends: Startup statistics - the numbers you need to know (2020). https:\/\/smallbiztrends.com\/2019\/03\/startup-statistics-small-business.html","key":"27_CR24"},{"key":"27_CR25","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2019.05.010","author":"K Swani","year":"2019","unstructured":"Swani, K., Brown, P., Mudambi, M.: The untapped potential of B2B advertising: a literature review and future agenda. Ind. Mark. Manag. (2019). https:\/\/doi.org\/10.1016\/j.indmarman.2019.05.010","journal-title":"Ind. Mark. Manag."},{"doi-asserted-by":"publisher","unstructured":"Tesauro, G.: Extending Q-learning to general adaptive multi agent reinforcement learning: theoretical framework and an algorithm. In: Advances in Neural Information Processing Systems 16, pp. 871\u2013878. NIPS (2003). https:\/\/doi.org\/10.5555\/2981345.2981454","key":"27_CR26","DOI":"10.5555\/2981345.2981454"},{"doi-asserted-by":"publisher","unstructured":"Timinsky, A., Voitenko, O., Achkasov, I.: Competence-based knowledge management in project oriented organisations in bi-adaptive context. In: Proceedings of the IEEE 14th International Scientific and Technical Conference on Computer Sciences and Information Technologies (CSIT-2019), vol. 1, pp. 17\u201320. IEEE (2019). https:\/\/doi.org\/10.1109\/STC-CSIT.2019.8929806","key":"27_CR27","DOI":"10.1109\/STC-CSIT.2019.8929806"},{"key":"27_CR28","volume-title":"The Handbook of Project-based Management: Leading Strategic Change in Organizations","author":"R Turner","year":"2008","unstructured":"Turner, R.: The Handbook of Project-based Management: Leading Strategic Change in Organizations. McGraw-Hill Professional, New York (2008)"},{"key":"27_CR29","doi-asserted-by":"publisher","first-page":"99","DOI":"10.1016\/j.indmarman.2019.02.020","volume":"86","author":"H Zhang","year":"2019","unstructured":"Zhang, H., Xiao, Y.: Customer involvement in big data analytics and its impact on B2B innovation. Ind. Mark. Manag. 86, 99\u2013108 (2019). https:\/\/doi.org\/10.1016\/j.indmarman.2019.02.020","journal-title":"Ind. Mark. Manag."},{"unstructured":"Zudov, A.: Modeling of potential rule interactions in active databases systems. Mod. Probl. Sci. Educ. 1(1) (2015)","key":"27_CR30"}],"container-title":["Communications in Computer and Information Science","Data Stream Mining &amp; Processing"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-61656-4_27","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,4,24]],"date-time":"2021-04-24T09:12:48Z","timestamp":1619255568000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-61656-4_27"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030616557","9783030616564"],"references-count":30,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-61656-4_27","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"5 November 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"DSMP","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Data Stream Mining and Processing","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Lviv","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Ukraine","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"21 August 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"25 August 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"dsmp2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/dsmp.in.ua\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"easyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"134","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"36","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"27% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"7","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"No","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"The conference was held virtually due to the COVID-19 pandemic.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}