{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,18]],"date-time":"2026-01-18T17:05:41Z","timestamp":1768755941116,"version":"3.49.0"},"publisher-location":"Cham","reference-count":30,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783030664978","type":"print"},{"value":"9783030664985","type":"electronic"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-66498-5_5","type":"book-chapter","created":{"date-parts":[[2021,1,18]],"date-time":"2021-01-18T01:02:54Z","timestamp":1610931774000},"page":"60-69","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Competency Cataloging and Localization to Support Organizational Agility in BPM"],"prefix":"10.1007","author":[{"given":"Olivier","family":"Hotel","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Lilia","family":"Gzara","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Herv\u00e9","family":"Verjus","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Wafa","family":"Triaa","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2021,1,19]]},"reference":[{"key":"5_CR1","doi-asserted-by":"crossref","unstructured":"van der Aalst, W.M.P., ter Hofstede, A.H.M., Weske, M.: Business process management: a survey. In: Business Process Management, pp. 1\u201312 (2003)","DOI":"10.1007\/3-540-44895-0_1"},{"key":"5_CR2","doi-asserted-by":"crossref","unstructured":"Verjus, H., Pourraz, F.: A formal framework for building, checking and evolving service oriented architectures. In: Fifth European Conference on Web Services (ECOWS 2007), pp. 245\u2013254 (2007)","DOI":"10.1109\/ECOWS.2007.18"},{"key":"5_CR3","series-title":"IFIP International Federation for Information Processing","doi-asserted-by":"publisher","first-page":"313","DOI":"10.1007\/0-387-25590-7_20","volume-title":"Business Agility and Information Technology Diffusion","author":"R Dove","year":"2005","unstructured":"Dove, R.: Agile enterprise cornerstones: knowledge, values, and response ability. In: Baskerville, R.L., Mathiassen, L., Pries-Heje, J., DeGross, J.I. (eds.) TDIT 2005. IIFIP, vol. 180, pp. 313\u2013330. Springer, Boston, MA (2005). https:\/\/doi.org\/10.1007\/0-387-25590-7_20"},{"key":"5_CR4","doi-asserted-by":"crossref","unstructured":"Nurcan, S., Etien, A., Rim, K., Zoukar, I., Rolland, C.: A framework for context-aware adaptable web services. In: Advances in Database Technology (EDBT04), pp. 826\u2013829 (2004)","DOI":"10.1007\/978-3-540-24741-8_49"},{"key":"5_CR5","unstructured":"van der Aalst, W.M.P., Gunther, G.W., Recker, J., Reichert, M.: Using process mining to analyze and improve process flexibility. In: BPMDS Workshop at the 18th International Conference on Advanced Information Systems Engineering, pp. 168\u2013177 (2006)"},{"key":"5_CR6","doi-asserted-by":"crossref","unstructured":"Boukhebouze, M., Amghar, Y., Benharkat, A.N., Maamar, Z.: A rule-based modeling for the description of flexible and self-healing business processes. In: 13th East-European Conference on Advances in Databases and Information Systems (ADBIS09), pp. 15\u201327 (2009)","DOI":"10.1007\/978-3-642-03973-7_3"},{"key":"5_CR7","doi-asserted-by":"crossref","unstructured":"Pourraz, F., Verjus, H.: Managing service-based EAI architectures evolution using a formal architecture-centric approach. In: Enterprise Information Systems, pp. 269\u2013280 (2008)","DOI":"10.1007\/978-3-540-77581-2_18"},{"key":"5_CR8","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1007\/978-3-642-03973-7_2","volume-title":"Advances in Databases and Information Systems","author":"MA Cha\u00e2bane","year":"2009","unstructured":"Cha\u00e2bane, M.A., Andonoff, E., Bouaziz, R., Bouzguenda, L.: Versions to address business process flexibility issue. In: Grundspenkis, J., Morzy, T., Vossen, G. (eds.) ADBIS 2009. LNCS, vol. 5739, pp. 2\u201314. Springer, Heidelberg (2009). https:\/\/doi.org\/10.1007\/978-3-642-03973-7_2"},{"key":"5_CR9","unstructured":"Lezoche, M., Missikoff, M., Tininini, L.: Business process evolution: a rule-based approach. In: 9th Workshop on Business Process Modeling, Development, and Support (BPMDS 2008) (2008)"},{"issue":"2","key":"5_CR10","doi-asserted-by":"publisher","first-page":"117","DOI":"10.1007\/s11761-007-0010-3","volume":"1","author":"L Qiu","year":"2007","unstructured":"Qiu, L., Chang, L., Lin, F., Shi, Z.: Context optimization of AI planning for semantic Web services composition. Serv. Oriented Comput. Appl. 1(2), 117\u2013128 (2007)","journal-title":"Serv. Oriented Comput. Appl."},{"key":"5_CR11","doi-asserted-by":"crossref","unstructured":"Koschmider, A., Song, M., Reijers, H.: Social Software for Modeling Business Processes. In: Lecture Notes in Business Information Processing, vol. 17, pp. 666\u2013667 (2007)","DOI":"10.1007\/978-3-642-00328-8_67"},{"issue":"1","key":"5_CR12","doi-asserted-by":"publisher","first-page":"15","DOI":"10.1007\/s12599-009-0087-7","volume":"2","author":"D Vanderhaeghen","year":"2010","unstructured":"Vanderhaeghen, D., Fettke, P., Loos, P.: Organizational and technological options for business process management from the perspective of web 2.0. Bus. Inf. Syst. Eng. 2(1), 15\u201328 (2010)","journal-title":"Bus. Inf. Syst. Eng."},{"key":"5_CR13","doi-asserted-by":"crossref","unstructured":"Brambilla, M., Fraternali, P.: Combining social web and BPM for improving enterprise performances. In: 21 international conference companion on Wolrd Wide Web, pp. 223\u2013226 (2012)","DOI":"10.1145\/2187980.2188014"},{"key":"5_CR14","doi-asserted-by":"crossref","unstructured":"Silva, A.R., Meziani, R., Magalh\u00e3es, R., Martinho, D., Aguiar, A., Flores, N.: AGILIPO: embedding social software features into business process tools. In: Business Process Management Workshops, pp. 219\u2013230 (2010)","DOI":"10.1007\/978-3-642-12186-9_21"},{"key":"5_CR15","doi-asserted-by":"crossref","unstructured":"Dollmann, T., Houy, C., Fettke, P., Loss, P.: Collaborative business process modeling with comomod - a toolkit for model integration in distributed cooperation environments. In: IEEE 20th International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, pp. 217\u2013222 (2011)","DOI":"10.1109\/WETICE.2011.36"},{"key":"5_CR16","doi-asserted-by":"crossref","unstructured":"Qu, H., Sun, J., Jamjoom, H.T.: SCOOP: automated social recommendation in enterprise process management. In: 2008 IEEE International Conference on Services Computing, pp. 101\u2013108 (2008)","DOI":"10.1109\/SCC.2008.153"},{"key":"5_CR17","doi-asserted-by":"crossref","unstructured":"Hauder, M.: Bridging the gap between social software and business process management: a research agenda: Doctoral consortium paper. In: IEEE 7th International Conference on Research Challenges in Information Science (RCIS), pp. 1\u20136 (2013)","DOI":"10.1109\/RCIS.2013.6577729"},{"key":"5_CR18","doi-asserted-by":"crossref","unstructured":"Rangiha, M.E., Karakostas, B.: Process recommendation and role assignment in social business process management. In: 2014 Science and Information Conference, pp. 810\u2013818 (2014)","DOI":"10.1109\/SAI.2014.6918279"},{"key":"5_CR19","doi-asserted-by":"crossref","unstructured":"Pesic, M., Schonenberg, H., van der Aalst, W.M.P.: DECLARE: full support for loosely-structured processes. In: 11th IEEE International Enterprise Distributed Object Computing Conference (EDOC07), pp. 287\u2013297 (2007)","DOI":"10.1109\/EDOC.2007.14"},{"key":"5_CR20","doi-asserted-by":"crossref","unstructured":"Triaa, W., Gzara, L., Verjus, H.: Organizational agility key factors for dynamic business process management. In: 18th IEEE Conference on Business Informatics (CBI 2016), pp. 64\u201373 (2016)","DOI":"10.1109\/CBI.2016.16"},{"key":"5_CR21","unstructured":"HR Open Standards: hropenstandards.org"},{"key":"5_CR22","unstructured":"Hammer, M., Champy, J.: Reengineering the Corporation - A Manifesto for Business Revolution. Harper Business Essentials (2003)"},{"issue":"1","key":"5_CR23","doi-asserted-by":"publisher","first-page":"612","DOI":"10.1016\/j.sbspro.2012.01.194","volume":"33","author":"A Tutu","year":"2012","unstructured":"Tutu, A., Constantin, T.: Understanding job performance through persistence and job competency. Soc. Behav. Sci. 33(1), 612\u2013616 (2012)","journal-title":"Soc. Behav. Sci."},{"key":"5_CR24","doi-asserted-by":"publisher","first-page":"198","DOI":"10.1016\/j.arcontrol.2019.04.002","volume":"47","author":"H Panetto","year":"2019","unstructured":"Panetto, H., Weichhart, G., Pinto, R.: Special section Industry 4.0: challenges for the future in manufacturing. Ann. Rev. Control 47, 198\u2013199 (2019)","journal-title":"Ann. Rev. Control"},{"key":"5_CR25","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"649","DOI":"10.1007\/978-3-642-00328-8_65","volume-title":"Business Process Management Workshops","author":"R Schmidt","year":"2009","unstructured":"Schmidt, R., Nurcan, S.: BPM and social software. In: Ardagna, D., Mecella, M., Yang, J. (eds.) BPM 2008. LNBIP, vol. 17, pp. 649\u2013658. Springer, Heidelberg (2009). https:\/\/doi.org\/10.1007\/978-3-642-00328-8_65"},{"issue":"4","key":"5_CR26","doi-asserted-by":"publisher","first-page":"935","DOI":"10.1007\/s10462-012-9349-8","volume":"42","author":"J Martinez-Gil","year":"2012","unstructured":"Martinez-Gil, J.: An overview of textual semantic similarity measures based on web intelligence. Artif. Intell. Rev. 42(4), 935\u2013943 (2012). https:\/\/doi.org\/10.1007\/s10462-012-9349-8","journal-title":"Artif. Intell. Rev."},{"key":"5_CR27","unstructured":"Moor, A.: Community memory activation with collaboration patterns. In: 2009 International Community Informatics Conference, pp. 9\u201311 (2009)"},{"key":"5_CR28","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"666","DOI":"10.1007\/978-3-642-00328-8_67","volume-title":"Business Process Management Workshops","author":"A Koschmider","year":"2009","unstructured":"Koschmider, A., Song, M., Reijers, H.A.: Social software for modeling business processes. In: Ardagna, D., Mecella, M., Yang, J. (eds.) BPM 2008. LNBIP, vol. 17, pp. 666\u2013677. Springer, Heidelberg (2009). https:\/\/doi.org\/10.1007\/978-3-642-00328-8_67"},{"key":"5_CR29","doi-asserted-by":"crossref","unstructured":"Debenham, J., Simoff, S.: Managing Emergent Processes. Lecture Notes in Computer Science, vol. 4251, pp. 228\u2013235 (2006)","DOI":"10.1007\/11892960_28"},{"key":"5_CR30","doi-asserted-by":"publisher","first-page":"511","DOI":"10.1016\/j.procs.2016.08.119","volume":"96","author":"A Ariouat","year":"2016","unstructured":"Ariouat, A., Andonoff, E., Andonoff, C.: Do process-based systems support emergent, collaborative and flexible processes? Comparative analysis of current systems. Procedia Comput. Sci. 96, 511\u2013520 (2016)","journal-title":"Procedia Comput. Sci."}],"container-title":["Lecture Notes in Business Information Processing","Business Process Management Workshops"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-66498-5_5","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,1,18]],"date-time":"2026-01-18T01:01:57Z","timestamp":1768698117000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-66498-5_5"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030664978","9783030664985"],"references-count":30,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-66498-5_5","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"value":"1865-1348","type":"print"},{"value":"1865-1356","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"19 January 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"BPM","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Business Process Management","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Seville","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Spain","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"13 September 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"18 September 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"18","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"bpm2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/congreso.us.es\/bpm2020\/index.html","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"125","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"27","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"22% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"4","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"In addition, 19 papers were published from the BPM Forum, 15 from the Blockchain and RPA Forum, and 28 full and 1 short paper from the workshops out of a total of 53 submissions. The conference was held virtually due to the COVID-19 pandemic.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}