{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,22]],"date-time":"2025-10-22T10:44:13Z","timestamp":1761129853770,"version":"3.41.0"},"publisher-location":"Cham","reference-count":15,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030777494"},{"type":"electronic","value":"9783030777500"}],"license":[{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021]]},"DOI":"10.1007\/978-3-030-77750-0_3","type":"book-chapter","created":{"date-parts":[[2021,7,2]],"date-time":"2021-07-02T23:04:56Z","timestamp":1625267096000},"page":"43-54","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Research on Experience Evaluation of Taobao Shopping Platform Service"],"prefix":"10.1007","author":[{"given":"Tianhong","family":"Fang","sequence":"first","affiliation":[]},{"given":"Hongyu","family":"Sun","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2021,7,3]]},"reference":[{"issue":"02","key":"3_CR1","first-page":"84","volume":"33","author":"X Ye","year":"2019","unstructured":"Ye, X., Han, F., Weng, T.: Research on the influence of visual features of online shopping platform products. J. Ind. Eng. Eng. Manag. 33(02), 84\u201391 (2019)","journal-title":"J. Ind. Eng. Eng. Manag."},{"key":"3_CR2","unstructured":"Xu, B., Lu, Z., Li, M.: Study on the color design elements of the homepage of online shopping APP for middle-aged and elderly users. Packag. Eng. 1\u20138"},{"issue":"11","key":"3_CR3","first-page":"125","volume":"44","author":"H Chen","year":"2017","unstructured":"Chen, H., Tao, C., Wen, W.: Research on quality evaluation approaches for search function of online shopping platforms. Comput. Sci. 44(11), 125\u2013133 (2017)","journal-title":"Comput. Sci."},{"key":"3_CR4","unstructured":"Wang, J., Yang, C., Zhou, Y.: Shopping APP interface optimization design. Packag. Eng. 40(18), 207\u2013213+226 (2019)"},{"issue":"12","key":"3_CR5","first-page":"309","volume":"40","author":"S Yu","year":"2019","unstructured":"Yu, S.: Product packaging design in the age of online shopping. Packag. Eng. 40(12), 309\u2013312 (2019)","journal-title":"Packag. Eng."},{"issue":"04","key":"3_CR6","first-page":"34","volume":"49","author":"Z Liu","year":"2019","unstructured":"Liu, Z., Yin, L., Yuan, L.: Research on the impact of logistics service factors on consumers\u2019 online shopping intention based on structural equation modeling. Math. Pract. Theory 49(04), 34\u201342 (2019)","journal-title":"Math. Pract. Theory"},{"issue":"05","key":"3_CR7","first-page":"86","volume":"28","author":"Y Zeng","year":"2012","unstructured":"Zeng, Y., Zhu, Z., Zhu, J., et al.: Investigation and research on after-sale service of college students\u2019 online shopping. Consum. Econ. 28(05), 86\u201388 (2012)","journal-title":"Consum. Econ."},{"key":"3_CR8","unstructured":"Qi, M.: An empirical study of SERVQUAL model on service quality evaluation of C2C E-commerce. China Bus. Trade (03), 110\u2013111 (2011)"},{"issue":"23","key":"3_CR9","first-page":"60","volume":"34","author":"X Guo","year":"2018","unstructured":"Guo, X., Luo, Z., Shi, C.: Comprehensive evaluation of online shopping satisfaction based on cloud model. Stat. Decis. 34(23), 60\u201362 (2018)","journal-title":"Stat. Decis."},{"key":"3_CR10","unstructured":"Yao, Y.: Research on B2C E-commerce website design based on service design concept. Digit. Technol. Appl. (02), 153 (2016)"},{"key":"3_CR11","unstructured":"Wang, J., Wei, S., Yao, R., et al.: Quantitative evaluation of landscape perception features and classification of garden space. J. Northwest Forestry Univ. 27(02), 221\u2013225+229 (2012)"},{"key":"3_CR12","unstructured":"Cha, S.: Research on Service Design Touch Points. Research of Industrial Design (3rd series)"},{"key":"3_CR13","unstructured":"Zhang, Y., Wang, X.: Research on experience evaluation of community health service. Packag. Eng. 1\u201310"},{"issue":"16","key":"3_CR14","first-page":"101","volume":"40","author":"M Zhou","year":"2019","unstructured":"Zhou, M., Chao, L., Ru, S.: A service design model of cross-border E-commerce based on trust. Packag. Eng. 40(16), 101\u2013107 (2019)","journal-title":"Packag. Eng."},{"key":"3_CR15","unstructured":"Liu, Z., Liu, Z.: Questionnaire design strategy based on improving Cronbach\u2019s coefficient of judgment. Contemp. Educ. Pract. Teach. Res.: Electron. Ed. (4), 173\u2013174 (2016)"}],"container-title":["Lecture Notes in Computer Science","HCI in Business, Government and Organizations"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-77750-0_3","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,2]],"date-time":"2025-07-02T22:19:09Z","timestamp":1751494749000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-77750-0_3"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021]]},"ISBN":["9783030777494","9783030777500"],"references-count":15,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-77750-0_3","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2021]]},"assertion":[{"value":"3 July 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2021","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2021","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"29 July 2021","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"23","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2021","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2021.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}