{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,7,3]],"date-time":"2025-07-03T04:21:47Z","timestamp":1751516507996,"version":"3.41.0"},"publisher-location":"Cham","reference-count":35,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030777494"},{"type":"electronic","value":"9783030777500"}],"license":[{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021]]},"DOI":"10.1007\/978-3-030-77750-0_31","type":"book-chapter","created":{"date-parts":[[2021,7,2]],"date-time":"2021-07-02T23:04:56Z","timestamp":1625267096000},"page":"482-499","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Usability Assessment of a Jurisprudence System"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-2159-339X","authenticated-orcid":false,"given":"Edna","family":"Dias Canedo","sequence":"first","affiliation":[]},{"given":"Ana Paula","family":"Morais do Vale","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1546-2972","authenticated-orcid":false,"given":"Rafael","family":"Leite Patr\u00e3o","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1230-9235","authenticated-orcid":false,"given":"Leomar","family":"Camargo de Souza","sequence":"additional","affiliation":[]},{"given":"Rog\u00e9rio Machado","family":"Gravina","sequence":"additional","affiliation":[]},{"given":"Vinicius Eloy","family":"dos Reis","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2979-4153","authenticated-orcid":false,"given":"Felipe","family":"Alberto Moreira Dias","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7100-7304","authenticated-orcid":false,"given":"F\u00e1bio L\u00facio","family":"Lopes\u00a0Mendon\u00e7a","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1101-3029","authenticated-orcid":false,"suffix":"Jr.","given":"Rafael T.","family":"de Sousa","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2021,7,3]]},"reference":[{"key":"31_CR1","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1007\/978-3-642-21675-6_3","volume-title":"Design, User Experience, and Usability. Theory, Methods, Tools and Practice","author":"F Botella","year":"2011","unstructured":"Botella, F., Gallud, J.A., Tesoreiro, R.: Using interaction patterns in heuristic evaluation. In: Marcus, A. (ed.) DUXU 2011. LNCS, vol. 6769, pp. 23\u201332. Springer, Heidelberg (2011). https:\/\/doi.org\/10.1007\/978-3-642-21675-6_3"},{"issue":"4","key":"31_CR2","doi-asserted-by":"publisher","first-page":"429","DOI":"10.3390\/e22040429","volume":"22","author":"ED Canedo","year":"2020","unstructured":"Canedo, E.D., Calazans, A.T.S., Masson, E.T.S., Costa, P.H.T., Lima, F.: Perceptions of ICT practitioners regarding software privacy. Entropy 22(4), 429 (2020)","journal-title":"Entropy"},{"doi-asserted-by":"crossref","unstructured":"Carvalho, A.P., Canedo, E.D., Carvalho, F.P., Carvalho, P.H.P.: Anonymisation and compliance to protection data: impacts and challenges into big data. In: ICEIS (1), pp. 31\u201341. SciTePress (2020)","key":"31_CR3","DOI":"10.5220\/0009411100310041"},{"doi-asserted-by":"crossref","unstructured":"Carvalho, A.P., Carvalho, F.P., Canedo, E.D., Carvalho, P.H.P.: Big data, anonymisation and governance to personal data protection. In: DG.O, pp. 185\u2013195. ACM (2020)","key":"31_CR4","DOI":"10.1145\/3396956.3398253"},{"key":"31_CR5","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"180","DOI":"10.1007\/978-3-030-22646-6_13","volume-title":"Human-Computer Interaction. Perspectives on Design","author":"R Parente da Costa","year":"2019","unstructured":"Parente da Costa, R., Dias Canedo, E.: A set of usability heuristics for mobile applications. In: Kurosu, M. (ed.) HCII 2019. LNCS, vol. 11566, pp. 180\u2013193. Springer, Cham (2019). https:\/\/doi.org\/10.1007\/978-3-030-22646-6_13"},{"doi-asserted-by":"publisher","unstructured":"da Costa, R.P., Canedo, E.D., de Sousa, R.T., de Oliveira Albuquerque, R., Villalba, L.J.G.: Set of usability heuristics for quality assessment of mobile applications on smartphones. IEEE Access (2019). https:\/\/doi.org\/10.1109\/ACCESS.2019.2910778","key":"31_CR6","DOI":"10.1109\/ACCESS.2019.2910778"},{"doi-asserted-by":"publisher","unstructured":"Dourado, M.A.D., Canedo, E.D.: Usability heuristics for mobile applications - a systematic review. In: Proceedings of the 20th International Conference on Enterprise Information Systems, ICEIS 2018, Funchal, Madeira, Portugal, 21\u201324 March 2018, vol.2, pp. 483\u2013494 (2018). https:\/\/doi.org\/10.5220\/0006781404830494","key":"31_CR7","DOI":"10.5220\/0006781404830494"},{"unstructured":"Governo Federal: Estrat\u00e9gia de governo digital, April 2020. https:\/\/www.in.gov.br\/en\/web\/dou\/-\/decreto-n-10.332-de-28-de-abril-de-2020-254430358","key":"31_CR8"},{"doi-asserted-by":"publisher","unstructured":"Inostroza, R., Rusu, C., Roncagliolo, S., Jim\u00e9nez, C., Rusu, V.: Usability heuristics validation through empirical evidences: a touchscreen-based mobile devices proposal. In: 2012 31st International Conference of the Chilean Computer Science Society (SCCC), pp. 60\u201368. IEEE (2012). https:\/\/doi.org\/10.1109\/SCCC.2012.15","key":"31_CR9","DOI":"10.1109\/SCCC.2012.15"},{"doi-asserted-by":"publisher","unstructured":"Inostroza, R., Rusu, C., Roncagliolo, S., Rusu, V.: Usability heuristics for touchscreen-based mobile devices: update. In: First Chilean Conference on Human - Computer Interaction, ChileCHI 2013, Temuco, Chile, 11\u201315 November 2013, pp. 24\u201329 (2013). https:\/\/doi.org\/10.1145\/2535597.2535602. https:\/\/doi.acm.org\/10.1145\/2535597.2535602","key":"31_CR10","DOI":"10.1145\/2535597.2535602"},{"issue":"5\u20136","key":"31_CR11","doi-asserted-by":"publisher","first-page":"599","DOI":"10.1016\/j.ijhcs.2003.11.001","volume":"60","author":"J Kjeldskov","year":"2004","unstructured":"Kjeldskov, J., Stage, J.: New techniques for usability evaluation of mobile systems. Int. J. Hum. Comput. Stud. 60(5\u20136), 599\u2013620 (2004). https:\/\/doi.org\/10.1016\/j.ijhcs.2003.11.001","journal-title":"Int. J. Hum. Comput. Stud."},{"issue":"2","key":"31_CR12","doi-asserted-by":"publisher","first-page":"1819","DOI":"10.1007\/s10639-019-09860-z","volume":"24","author":"BA Kumar","year":"2019","unstructured":"Kumar, B.A., Goundar, M.S.: Usability heuristics for mobile learning applications. EAIT 24(2), 1819\u20131833 (2019). https:\/\/doi.org\/10.1007\/s10639-019-09860-z","journal-title":"EAIT"},{"key":"31_CR13","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"178","DOI":"10.1007\/978-3-319-07227-2_18","volume-title":"Human-Computer Interaction. Applications and Services","author":"A de Lima Salgado","year":"2014","unstructured":"de Lima Salgado, A., Freire, A.P.: Heuristic evaluation of mobile usability: a mapping study. In: Kurosu, M. (ed.) HCI 2014. LNCS, vol. 8512, pp. 178\u2013188. Springer, Cham (2014). https:\/\/doi.org\/10.1007\/978-3-319-07227-2_18"},{"unstructured":"Macedo, P.N.: Brazilian general data protection law (LGPD). National Congress, vol. 1, pp. 1\u201320 (2018). https:\/\/www.pnm.adv.br\/wp-content\/uploads\/2018\/08\/Brazilian-General-Data-Protection-Law.pdf. Accessed 18 Oct 2019","key":"31_CR14"},{"issue":"12","key":"31_CR15","doi-asserted-by":"publisher","first-page":"1514","DOI":"10.1080\/00140130903197446","volume":"52","author":"Z Mack","year":"2009","unstructured":"Mack, Z., Sharples, S.: The importance of usability in product choice: a mobile phone case study. Ergonomics 52(12), 1514\u20131528 (2009). https:\/\/doi.org\/10.1080\/00140130903197446","journal-title":"Ergonomics"},{"key":"31_CR16","doi-asserted-by":"publisher","first-page":"143","DOI":"10.1007\/3-540-28218-1_5","volume-title":"Web Engineering","author":"M Matera","year":"2006","unstructured":"Matera, M., Rizzo, F., Carughi, G.T.: Web usability: principles and evaluation methods. In: Mendes, E., Mosley, N. (eds.) Web Engineering, pp. 143\u2013180. Springer, Heidelberg (2006). https:\/\/doi.org\/10.1007\/3-540-28218-1_5"},{"issue":"1","key":"31_CR17","doi-asserted-by":"publisher","first-page":"14","DOI":"10.3390\/jsan7010014","volume":"7","author":"M Memedi","year":"2018","unstructured":"Memedi, M., Tshering, G., Fogelberg, M., Jusufi, I., Kolkowska, E., Klein, G.: An interface for IoT: feeding back health-related data to Parkinson\u2019s disease patients. J. Sensor Actuator Netw. 7(1), 14 (2018). https:\/\/doi.org\/10.3390\/jsan7010014","journal-title":"J. Sensor Actuator Netw."},{"doi-asserted-by":"publisher","unstructured":"Nielsen, J.: Finding usability problems through heuristic evaluation. In: Proceedings of the Conference on Human Factors in Computing Systems, CHI 1992, Monterey, CA, USA, 3\u20137 May 1992, pp. 373\u2013380 (1992). https:\/\/doi.org\/10.1145\/142750.142834","key":"31_CR18","DOI":"10.1145\/142750.142834"},{"doi-asserted-by":"crossref","unstructured":"Nielsen, J.: 10 heuristics for user interface design, April 1994. https:\/\/www.nngroup.com\/articles\/ten-usability-heuristics\/","key":"31_CR19","DOI":"10.1016\/B978-0-08-052029-2.50008-5"},{"unstructured":"Nielsen, J.: Guerrilla HCI: using discount usability engineering to penetrate the intimidation barrier. Cost-Justifying Usability, pp. 245\u2013272 (1994). ftp:\/\/ftp.cs.umanitoba.ca\/pub\/cs371\/Readings\/Guerrilla.pdf","key":"31_CR20"},{"doi-asserted-by":"publisher","unstructured":"Nielsen, J.: Usability inspection methods. In: Conference on Human Factors in Computing Systems, CHI 1994, Boston, Massachusetts, USA, 24\u201328 April 1994, Conference Companion, pp. 413\u2013414 (1994). https:\/\/doi.org\/10.1145\/259963.260531. http:\/\/doi.acm.org\/10.1145\/259963.260531","key":"31_CR21","DOI":"10.1145\/259963.260531"},{"unstructured":"Nielsen, J.: 10 usability heuristics for user interface design. Nielsen Norman Group (1995). http:\/\/courses.ischool.utexas.edu\/rbias\/2014\/Spring\/","key":"31_CR22"},{"doi-asserted-by":"publisher","unstructured":"Nielsen, J., Molich, R.: Heuristic evaluation of user interfaces. In: Proceedings of the Conference on Human Factors in Computing Systems, CHI 1990, Seattle, WA, USA, 1\u20135 April 1990, pp. 249\u2013256 (1990). https:\/\/doi.org\/10.1145\/97243.97281. http:\/\/doi.acm.org\/10.1145\/97243.97281","key":"31_CR23","DOI":"10.1145\/97243.97281"},{"doi-asserted-by":"publisher","unstructured":"OECD: Digital Government Review of Brazil: Towards the Digital Transformation of the Public Sector. OECD iLibrary (2018). https:\/\/doi.org\/10.1787\/9789264307636-en. https:\/\/www.oecd-ilibrary.org\/content\/publication\/9789264307636-en","key":"31_CR24","DOI":"10.1787\/9789264307636-en"},{"doi-asserted-by":"crossref","unstructured":"OCDE OECD: The OECD principles of corporate governance. Contadur\u00eda y Administraci\u00f3n 216 (2004)","key":"31_CR25","DOI":"10.22201\/fca.24488410e.2005.562"},{"key":"31_CR26","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"351","DOI":"10.1007\/978-3-030-49713-2_25","volume-title":"Design, User Experience, and Usability. Interaction Design","author":"AC dos Santos Pergentino","year":"2020","unstructured":"dos Santos Pergentino, A.C., Canedo, E.D., Lima, F., de Mendon\u00e7a, F.L.L.: Usability heuristics evaluation in search engine. In: Marcus, A., Rosenzweig, E. (eds.) HCII 2020. LNCS, vol. 12200, pp. 351\u2013369. Springer, Cham (2020). https:\/\/doi.org\/10.1007\/978-3-030-49713-2_25"},{"doi-asserted-by":"crossref","unstructured":"Sagar, K., Saha, A.: A systematic review of software usability studies. Int. J. Inf. Technol. 1\u201324 (2017). https:\/\/doi.org\/10.1007\/s41870-017-0048-1","key":"31_CR27","DOI":"10.1007\/s41870-017-0048-1"},{"issue":"2","key":"31_CR28","doi-asserted-by":"publisher","first-page":"50","DOI":"10.4018\/jmhci.2013040103","volume":"5","author":"LHA Salazar","year":"2013","unstructured":"Salazar, L.H.A., Lacerda, T., Nunes, J.V., von Wangenheim, C.G.: A systematic literature review on usability heuristics for mobile phones. IJMHCI 5(2), 50\u201361 (2013). https:\/\/doi.org\/10.4018\/jmhci.2013040103","journal-title":"IJMHCI"},{"key":"31_CR29","volume-title":"Human Factors for Informatics Usability","author":"B Shackel","year":"1991","unstructured":"Shackel, B., Richardson, S.J.: Human Factors for Informatics Usability. Cambridge University Press, Cambridge (1991)"},{"doi-asserted-by":"publisher","unstructured":"Silva, P.A., Holden, K., Jordan, P.: Towards a list of heuristics to evaluate smartphone apps targeted at older adults: a study with apps that aim at promoting health and well-being. In: 48th Hawaii International Conference on System Sciences, HICSS 2015, Kauai, Hawaii, USA, 5\u20138 January 2015, pp. 3237\u20133246 (2015). https:\/\/doi.org\/10.1109\/HICSS.2015.390","key":"31_CR30","DOI":"10.1109\/HICSS.2015.390"},{"unstructured":"I.I.O. for Standardization: ISO 9241-11:1998: Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability (1998)","key":"31_CR31"},{"unstructured":"I.I.O. for Standardization: ISO\/IEC 14598-1: Information technology - software product evaluation - Part 1: General overview. International Organization for Standardization, Geneva, Switzerland (1999)","key":"31_CR32"},{"unstructured":"I.I.O. for Standardization: ISO\/IEC 9126-1: Software engineering - product quality. International Organization for Standardization, Geneva, Switzerland (2001)","key":"31_CR33"},{"unstructured":"I.I.O. for Standardization: ISO\/IEC 25000: Systems and software engineering - systems and software quality requirements and evaluation (square) - guide to square. International Organization for Standardization, Geneva, Switzerland (2005)","key":"31_CR34"},{"unstructured":"Sueyoshi, E.: Pref\u00e1cio. In: Introdu\u00e7\u00e3o e boas pr\u00e1ticas em UX Design. Casa do C\u00f3digo (2014). https:\/\/books.google.com.br\/books?id=vWuCCwAAQBAJ","key":"31_CR35"}],"container-title":["Lecture Notes in Computer Science","HCI in Business, Government and Organizations"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-77750-0_31","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,2]],"date-time":"2025-07-02T22:17:06Z","timestamp":1751494626000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-77750-0_31"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021]]},"ISBN":["9783030777494","9783030777500"],"references-count":35,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-77750-0_31","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2021]]},"assertion":[{"value":"3 July 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2021","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2021","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"29 July 2021","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"23","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2021","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2021.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}