{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,7,3]],"date-time":"2025-07-03T04:21:55Z","timestamp":1751516515575,"version":"3.41.0"},"publisher-location":"Cham","reference-count":73,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030783204"},{"type":"electronic","value":"9783030783211"}],"license":[{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021]]},"DOI":"10.1007\/978-3-030-78321-1_13","type":"book-chapter","created":{"date-parts":[[2021,7,2]],"date-time":"2021-07-02T23:20:19Z","timestamp":1625268019000},"page":"163-181","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":2,"title":["Improving User Experience Through Recommendation Message Design: A Systematic Literature Review of Extant Literature on Recommender Systems and Message Design"],"prefix":"10.1007","author":[{"given":"Antoine","family":"Falconnet","sequence":"first","affiliation":[]},{"given":"Wietske","family":"Van Osch","sequence":"additional","affiliation":[]},{"given":"Joerg","family":"Beringer","sequence":"additional","affiliation":[]},{"given":"Pierre-Majorique","family":"L\u00e9ger","sequence":"additional","affiliation":[]},{"given":"Constantinos K.","family":"Coursaris","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2021,7,3]]},"reference":[{"doi-asserted-by":"crossref","unstructured":"Candillier, L., Jack, K., Fessant, F., Meyer, F.: State-of-the-art recommender systems. In: Collaborative and Social Information Retrieval and Access: Techniques for Improved User Modeling, pp. 1\u201322. IGI Global (2009)","key":"13_CR1","DOI":"10.4018\/978-1-60566-306-7.ch001"},{"key":"13_CR2","doi-asserted-by":"publisher","first-page":"73","DOI":"10.1007\/978-0-387-85820-3_3","volume-title":"Recommender Systems Handbook","author":"P Lops","year":"2011","unstructured":"Lops, P., de Gemmis, M., Semeraro, G.: Content-based recommender systems: state of the art and trends. In: Ricci, F., Rokach, L., Shapira, B., Kantor, P.B. (eds.) Recommender Systems Handbook, pp. 73\u2013105. Springer, Boston, MA (2011). https:\/\/doi.org\/10.1007\/978-0-387-85820-3_3"},{"key":"13_CR3","doi-asserted-by":"publisher","first-page":"12","DOI":"10.1016\/j.dss.2015.03.008","volume":"74","author":"J Lu","year":"2015","unstructured":"Lu, J., Wu, D., Mao, M., Wang, W., Zhang, G.: Recommender system application developments: a survey. Decis. Support Syst. 74, 12\u201332 (2015)","journal-title":"Decis. Support Syst."},{"issue":"3","key":"13_CR4","doi-asserted-by":"publisher","first-page":"2580","DOI":"10.3390\/ijerph110302580","volume":"11","author":"M Wiesner","year":"2014","unstructured":"Wiesner, M., Pfeifer, D.: Health recommender systems: concepts, requirements, technical basics and challenges. Int. J. Environ. Res. Public Health 11(3), 2580\u20132607 (2014)","journal-title":"Int. J. Environ. Res. Public Health"},{"doi-asserted-by":"crossref","unstructured":"Sarwar, B., Karypis, G., Konstan, J., Riedl, J.: Application of dimensionality reduction in recommender system-a case study. Minnesota Univ Minneapolis Dept. of Computer Science (2000)","key":"13_CR5","DOI":"10.21236\/ADA439541"},{"unstructured":"Hayes, C., Cunningham, P.: An on-line evaluation framework for recommender systems. Trinity College Dublin, Department of Computer Science (2002)","key":"13_CR6"},{"doi-asserted-by":"crossref","unstructured":"Torres, R., McNee, S.M., Abel, M., Konstan, J.A., Riedl, J.: Enhancing digital libraries with TechLens+. In: Proceedings of the 4th ACM\/IEEE-CS Joint Conference on Digital Libraries, pp. 228\u2013236, June 2004","key":"13_CR7","DOI":"10.1145\/996350.996402"},{"doi-asserted-by":"crossref","unstructured":"McNee, S.M., Riedl, J., Konstan, J.A.: Being accurate is not enough: how accuracy metrics have hurt recommender systems. In: CHI\u201906 Extended Abstracts on Human Factors in Computing Systems, pp. 1097\u20131101, April 2006","key":"13_CR8","DOI":"10.1145\/1125451.1125659"},{"doi-asserted-by":"crossref","unstructured":"Armentano, M.G., Abalde, R., Schiaffino, S., Amandi, A.: User acceptance of recommender systems: influence of the preference elicitation algorithm. In: 2014 9th International Workshop on Semantic and Social Media Adaptation and Personalization, pp. 72\u201376. IEEE, November 2014","key":"13_CR9","DOI":"10.1109\/SMAP.2014.18"},{"key":"13_CR10","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"123","DOI":"10.1007\/978-3-642-22362-4_11","volume-title":"User Modeling, Adaption and Personalization","author":"C Gena","year":"2011","unstructured":"Gena, C., Brogi, R., Cena, F., Vernero, F.: The impact of rating scales on user\u2019s rating behavior. In: Konstan, J.A., Conejo, R., Marzo, J.L., Oliver, N. (eds.) UMAP 2011. LNCS, vol. 6787, pp. 123\u2013134. Springer, Heidelberg (2011). https:\/\/doi.org\/10.1007\/978-3-642-22362-4_11"},{"unstructured":"Dooms, S., De Pessemier, T., Martens, L.: An online evaluation of explicit feedback mechanisms for recommender systems. In: 7th International Conference on Web Information Systems and Technologies (WEBIST-2011), pp. 391\u2013394. Ghent University, Department of Information Technology (2011)","key":"13_CR11"},{"issue":"4","key":"13_CR12","doi-asserted-by":"publisher","first-page":"867","DOI":"10.1287\/isre.1100.0334","volume":"22","author":"YE Lee","year":"2011","unstructured":"Lee, Y.E., Benbasat, I.: Research note\u2014the influence of trade-off difficulty caused by preference elicitation methods on user acceptance of recommendation agents across loss and gain conditions. Inf. Syst. Res. 22(4), 867\u2013884 (2011)","journal-title":"Inf. Syst. Res."},{"doi-asserted-by":"crossref","unstructured":"Herlocker, J.L., Konstan, J.A., Riedl, J.: Explaining collaborative filtering recommendations. In: Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work, pp. 241\u2013250, December 2000","key":"13_CR13","DOI":"10.1145\/358916.358995"},{"issue":"6","key":"13_CR14","doi-asserted-by":"publisher","first-page":"1262","DOI":"10.1109\/TSMCA.2008.2003969","volume":"38","author":"P Symeonidis","year":"2008","unstructured":"Symeonidis, P., Nanopoulos, A., Manolopoulos, Y.: Providing justifications in recommender systems. IEEE Trans. Syst. Man Cybern. Part A Syst. Hum. 38(6), 1262\u20131272 (2008)","journal-title":"IEEE Trans. Syst. Man Cybern. Part A Syst. Hum."},{"issue":"4","key":"13_CR15","doi-asserted-by":"publisher","first-page":"367","DOI":"10.1016\/j.ijhcs.2013.12.007","volume":"72","author":"F Gedikli","year":"2014","unstructured":"Gedikli, F., Jannach, D., Ge, M.: How should I explain? A comparison of different explanation types for recommender systems. Int. J. Hum.-Comput. Stud. 72(4), 367\u2013382 (2014)","journal-title":"Int. J. Hum.-Comput. Stud."},{"unstructured":"Bilgic, M., Mooney, R.J.: Explaining recommendations: Satisfaction vs. promotion. In: IUI Workshop: Beyond Personalization, San Diego, CA (2005)","key":"13_CR16"},{"doi-asserted-by":"crossref","unstructured":"Pu, P., Chen, L., Hu, R.: A user-centric evaluation framework for recommender systems. In: Proceedings of the Fifth ACM Conference on Recommender Systems, pp. 157\u2013164, October 2011","key":"13_CR17","DOI":"10.1145\/2043932.2043962"},{"issue":"1","key":"13_CR18","doi-asserted-by":"publisher","first-page":"137","DOI":"10.2307\/25148784","volume":"31","author":"B Xiao","year":"2007","unstructured":"Xiao, B., Benbasat, I.: E-commerce product recommendation agents: use, characteristics, and impact. MIS Q. 31(1), 137\u2013209 (2007)","journal-title":"MIS Q."},{"key":"13_CR19","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/978-1-4899-7637-6_1","volume-title":"Recommender Systems Handbook","author":"F Ricci","year":"2015","unstructured":"Ricci, F., Rokach, L., Shapira, B.: Recommender systems: introduction and challenges. In: Ricci, F., Rokach, L., Shapira, B. (eds.) Recommender Systems Handbook, pp. 1\u201334. Springer, Boston, MA (2015). https:\/\/doi.org\/10.1007\/978-1-4899-7637-6_1"},{"doi-asserted-by":"crossref","unstructured":"Zanker, M.: The influence of knowledgeable explanations on users\u2019 perception of a recommender system. In: Proceedings of the Sixth ACM Conference on Recommender Systems, pp. 269\u2013272, September 2012","key":"13_CR20","DOI":"10.1145\/2365952.2366011"},{"key":"13_CR21","doi-asserted-by":"publisher","first-page":"479","DOI":"10.1007\/978-0-387-85820-3_15","volume-title":"Recommender Systems Handbook","author":"N Tintarev","year":"2011","unstructured":"Tintarev, N., Masthoff, J.: Designing and evaluating explanations for recommender systems. In: Ricci, F., Rokach, L., Shapira, B., Kantor, P.B. (eds.) Recommender Systems Handbook, pp. 479\u2013510. Springer, Boston, MA (2011). https:\/\/doi.org\/10.1007\/978-0-387-85820-3_15"},{"issue":"4\u20135","key":"13_CR22","doi-asserted-by":"publisher","first-page":"399","DOI":"10.1007\/s11257-011-9117-5","volume":"22","author":"N Tintarev","year":"2012","unstructured":"Tintarev, N., Masthoff, J.: Evaluating the effectiveness of explanations for recommender systems. User Mod. User-Adap. Inter. 22(4\u20135), 399\u2013439 (2012)","journal-title":"User Mod. User-Adap. Inter."},{"issue":"1","key":"13_CR23","doi-asserted-by":"publisher","first-page":"101","DOI":"10.1007\/s11257-011-9112-x","volume":"22","author":"J Konstan","year":"2012","unstructured":"Konstan, J., Riedl, J.: Recommender systems: from algorithms to user experience. User Mod. User-Adap. Interact. 22(1), 101\u2013123 (2012)","journal-title":"User Mod. User-Adap. Interact."},{"key":"13_CR24","doi-asserted-by":"publisher","first-page":"309","DOI":"10.1007\/978-1-4899-7637-6_9","volume-title":"Recommender Systems Handbook","author":"BP Knijnenburg","year":"2015","unstructured":"Knijnenburg, B.P., Willemsen, M.C.: Evaluating recommender systems with user experiments. In: Ricci, F., Rokach, L., Shapira, B. (eds.) Recommender Systems Handbook, pp. 309\u2013352. Springer, Boston, MA (2015). https:\/\/doi.org\/10.1007\/978-1-4899-7637-6_9"},{"issue":"2","key":"13_CR25","doi-asserted-by":"publisher","first-page":"93","DOI":"10.1080\/23796529.2012.11674702","volume":"31","author":"R Pettersson","year":"2012","unstructured":"Pettersson, R.: Introduction to message design. J. Vis. Lit. 31(2), 93\u2013104 (2012)","journal-title":"J. Vis. Lit."},{"issue":"3","key":"13_CR26","doi-asserted-by":"publisher","first-page":"489","DOI":"10.2307\/3588401","volume":"37","author":"L Flowerdew","year":"2003","unstructured":"Flowerdew, L.: A combined corpus and systemic-functional analysis of the problem-solution pattern in a student and professional corpus of technical writing. Tesol Q. 37(3), 489\u2013511 (2003)","journal-title":"Tesol Q."},{"issue":"1","key":"13_CR27","doi-asserted-by":"publisher","first-page":"109","DOI":"10.1086\/504141","volume":"33","author":"PA Keller","year":"2006","unstructured":"Keller, P.A.: Regulatory focus and efficacy of health messages. J. Consum. Res. 33(1), 109\u2013114 (2006)","journal-title":"J. Consum. Res."},{"key":"13_CR28","doi-asserted-by":"publisher","DOI":"10.4324\/9780080513331","volume-title":"Organizational Survival in the New World","author":"A Bennet","year":"2004","unstructured":"Bennet, A., Bennet, D.: Organizational Survival in the New World. Routledge, Milton Park (2004)"},{"doi-asserted-by":"publisher","unstructured":"Bennet, A., Bennet, D.: The decision-making process in a complex situation. In: Burstein, F., Holsapple, C.W. (eds.) Handbook on Decision Support Systems 1. International Handbooks Information System, pp. 3\u201320. Springer, Heidelberg (2008). https:\/\/doi.org\/10.1007\/978-3-540-48713-5_1","key":"13_CR29","DOI":"10.1007\/978-3-540-48713-5_1"},{"issue":"8","key":"13_CR30","first-page":"3","volume":"20","author":"Y Zhang","year":"2019","unstructured":"Zhang, Y., Lu, T., Phang, C.W., Zhang, C.: Scientific knowledge communication in online Q&A communities: linguistic devices as a tool to increase the popularity and perceived professionalism of knowledge contribution. J. Assoc. Inf. Syst. 20(8), 3 (2019)","journal-title":"J. Assoc. Inf. Syst."},{"issue":"20","key":"13_CR31","doi-asserted-by":"publisher","first-page":"4244","DOI":"10.3390\/app9204244","volume":"9","author":"\u00c9 Bigras","year":"2019","unstructured":"Bigras, \u00c9., L\u00e9ger, P.M., S\u00e9n\u00e9cal, S.: Recommendation agent adoption: how recommendation presentation influences employees\u2019 perceptions, behaviors, and decision quality. Appl. Sci. 9(20), 4244 (2019)","journal-title":"Appl. Sci."},{"unstructured":"Coursaris, C.K., Falconnet, A., Berger, C.: Improving user acceptance of recommender systems and their recommendations: effect of message design. In: SIGHCI Pre-ICIS Workshop 2020 (2020)","key":"13_CR32"},{"issue":"2","key":"13_CR33","doi-asserted-by":"publisher","first-page":"183","DOI":"10.1016\/j.im.2014.08.008","volume":"52","author":"G Par\u00e9","year":"2015","unstructured":"Par\u00e9, G., Trudel, M.C., Jaana, M., Kitsiou, S.: Synthesizing information systems knowledge: a typology of literature reviews. Inf. Manage. 52(2), 183\u2013199 (2015)","journal-title":"Inf. Manage."},{"issue":"2","key":"13_CR34","doi-asserted-by":"publisher","first-page":"167","DOI":"10.1080\/23796529.2010.11674679","volume":"29","author":"R Pettersson","year":"2010","unstructured":"Pettersson, R.: Information design\u2013principles and guidelines. J. Vis. Lit. 29(2), 167\u2013182 (2010)","journal-title":"J. Vis. Lit."},{"issue":"1","key":"13_CR35","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/23796529.2014.11674713","volume":"33","author":"R Pettersson","year":"2014","unstructured":"Pettersson, R.: Information design theories. J. Vis. Lit. 33(1), 1\u201396 (2014)","journal-title":"J. Vis. Lit."},{"issue":"1","key":"13_CR36","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1080\/01449290903004012","volume":"29","author":"AA Ozok","year":"2010","unstructured":"Ozok, A.A., Fan, Q., Norcio, A.F.: Design guidelines for effective recommender system interfaces based on a usability criteria conceptual model: results from a college student population. Behav. Inf. Technol. 29(1), 57\u201383 (2010)","journal-title":"Behav. Inf. Technol."},{"doi-asserted-by":"publisher","unstructured":"Yoo, K.H., Gretzel, U., Zanker, M.: Persuasive Recommender Systems: Conceptual Background and Implications. Springer, New York (2012). https:\/\/doi.org\/10.1007\/978-1-4614-4702-3","key":"13_CR37","DOI":"10.1007\/978-1-4614-4702-3"},{"key":"13_CR38","doi-asserted-by":"publisher","first-page":"265","DOI":"10.1007\/978-1-4899-7637-6_8","volume-title":"Recommender Systems Handbook","author":"A Gunawardana","year":"2015","unstructured":"Gunawardana, A., Shani, G.: Evaluating recommender systems. In: Ricci, F., Rokach, L., Shapira, B. (eds.) Recommender Systems Handbook, pp. 265\u2013308. Springer, Boston, MA (2015). https:\/\/doi.org\/10.1007\/978-1-4899-7637-6_8"},{"key":"13_CR39","doi-asserted-by":"publisher","first-page":"611","DOI":"10.1007\/978-1-4899-7637-6_18","volume-title":"Recommender Systems Handbook","author":"A Jameson","year":"2015","unstructured":"Jameson, A., et al.: Human decision making and recommender systems. In: Ricci, F., Rokach, L., Shapira, B. (eds.) Recommender Systems Handbook, pp. 611\u2013648. Springer, Boston, MA (2015). https:\/\/doi.org\/10.1007\/978-1-4899-7637-6_18"},{"doi-asserted-by":"crossref","unstructured":"Holliday, D., Wilson, S., Stumpf, S.: User trust in intelligent systems: a journey over time. In: Proceedings of the 21st International Conference on Intelligent User Interfaces, pp. 164\u2013168, March 2016","key":"13_CR40","DOI":"10.1145\/2856767.2856811"},{"doi-asserted-by":"crossref","unstructured":"Berkovsky, S., Taib, R., Conway, D.: How to recommend? User trust factors in movie recommender systems. In: Proceedings of the 22nd International Conference on Intelligent User Interfaces, pp. 287\u2013300, March 2017","key":"13_CR41","DOI":"10.1145\/3025171.3025209"},{"doi-asserted-by":"crossref","unstructured":"Sharma, A., Cosley, D.: Do social explanations work? Studying and modeling the effects of social explanations in recommender systems. In: Proceedings of the 22nd International Conference on World Wide Web, pp. 1133\u20131144. May 2013","key":"13_CR42","DOI":"10.1145\/2488388.2488487"},{"issue":"1","key":"13_CR43","doi-asserted-by":"publisher","first-page":"182","DOI":"10.1287\/isre.2015.0610","volume":"27","author":"U Panniello","year":"2016","unstructured":"Panniello, U., Gorgoglione, M., Tuzhilin, A.: Research note\u2014in CARSs we trust: how context-aware recommendations affect customers\u2019 trust and other business performance measures of recommender systems. Inf. Syst. Res. 27(1), 182\u2013196 (2016)","journal-title":"Inf. Syst. Res."},{"doi-asserted-by":"crossref","unstructured":"Mandl, M., Felfernig, A., Teppan, E., Schubert, M.: Consumer decision making in knowledge-based recommendation. J. Intell. Inf. Syst. 37(1), 1\u201322 (2011)","key":"13_CR44","DOI":"10.1007\/s10844-010-0134-3"},{"doi-asserted-by":"crossref","unstructured":"Kouki, P., Schaffer, J., Pujara, J., O\u2019Donovan, J., Getoor, L.: Personalized explanations for hybrid recommender systems. In: Proceedings of the 24th International Conference on Intelligent User Interfaces, pp. 379\u2013390, March 2019","key":"13_CR45","DOI":"10.1145\/3301275.3302306"},{"issue":"2","key":"13_CR46","doi-asserted-by":"publisher","first-page":"140","DOI":"10.12720\/joams.2.2.140-144","volume":"2","author":"MZ Al-Taie","year":"2014","unstructured":"Al-Taie, M.Z., Kadry, S.: Visualization of explanations in recommender systems. J. Adv. Manage. Sci. 2(2), 140\u2013144 (2014)","journal-title":"J. Adv. Manage. Sci."},{"key":"13_CR47","series-title":"Lecture Notes in Business Information Processing","doi-asserted-by":"publisher","first-page":"196","DOI":"10.1007\/978-3-642-23014-1_17","volume-title":"E-Commerce and Web Technologies","author":"F Gedikli","year":"2011","unstructured":"Gedikli, F., Ge, M., Jannach, D.: Understanding recommendations by reading the clouds. In: Huemer, C., Setzer, T. (eds.) EC-Web 2011. LNBIP, vol. 85, pp. 196\u2013208. Springer, Heidelberg (2011). https:\/\/doi.org\/10.1007\/978-3-642-23014-1_17"},{"issue":"3","key":"13_CR48","first-page":"90","volume":"32","author":"G Friedrich","year":"2011","unstructured":"Friedrich, G., Zanker, M.: A taxonomy for generating explanations in recommender systems. AI Mag. 32(3), 90\u201398 (2011)","journal-title":"AI Mag."},{"doi-asserted-by":"crossref","unstructured":"McInerney, J., et al.: Explore, exploit, and explain: personalizing explainable recommendations with bandits. In: Proceedings of the 12th ACM Conference on Recommender Systems, pp. 31\u201339, September 2018","key":"13_CR49","DOI":"10.1145\/3240323.3240354"},{"doi-asserted-by":"crossref","unstructured":"Kunkel, J., Donkers, T., Michael, L., Barbu, C.M., Ziegler, J.: Let me explain: impact of personal and impersonal explanations on trust in recommender systems. In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, pp. 1\u201312, May 2019","key":"13_CR50","DOI":"10.1145\/3290605.3300717"},{"issue":"3","key":"13_CR51","doi-asserted-by":"publisher","first-page":"393","DOI":"10.1007\/s11257-017-9195-0","volume":"27","author":"I Nunes","year":"2017","unstructured":"Nunes, I., Jannach, D.: A systematic review and taxonomy of explanations in decision support and recommender systems. User Mod. User-Adap. Interact. 27(3), 393\u2013444 (2017)","journal-title":"User Mod. User-Adap. Interact."},{"doi-asserted-by":"crossref","unstructured":"Zhao, Q., Chang, S., Harper, F.M., Konstan, J.A.: Gaze prediction for recommender systems. In: Proceedings of the 10th ACM Conference on Recommender Systems, pp. 131\u2013138, September 2016","key":"13_CR52","DOI":"10.1145\/2959100.2959150"},{"unstructured":"Zanker, M., Schoberegger, M.: An empirical study on the persuasiveness of fact-based explanations for recommender systems. In: Joint Workshop on Interfaces and Human Decision Making in Recommender Systems, vol. 1253, pp. 33\u201336, September 2014","key":"13_CR53"},{"unstructured":"Lamche, B., Ad\u0131g\u00fczel, U., W\u00f6rndl, W.: Interactive explanations in mobile shopping recommender systems. In: Joint Workshop on Interfaces and Human Decision Making in Recommender Systems, vol. 14, September 2014","key":"13_CR54"},{"issue":"11","key":"13_CR55","doi-asserted-by":"publisher","first-page":"925","DOI":"10.1016\/j.artint.2006.05.003","volume":"170","author":"G Carenini","year":"2006","unstructured":"Carenini, G., Moore, J.D.: Generating and evaluating evaluative arguments. Artif. Intell. 170(11), 925\u2013952 (2006)","journal-title":"Artif. Intell."},{"doi-asserted-by":"crossref","unstructured":"Lamche, B., Trottmann, U., W\u00f6rndl, W.: Active learning strategies for exploratory mobile recommender systems. In: Proceedings of the 4th Workshop on Context-Awareness in Retrieval and Recommendation, pp. 10\u201317, April 2014","key":"13_CR56","DOI":"10.1145\/2601301.2601304"},{"unstructured":"Schnabel, T., Bennett, P.N., Joachims, T.: Improving recommender systems beyond the algorithm.\u00a0arXiv preprint arXiv:1802.07578 (2018)","key":"13_CR57"},{"doi-asserted-by":"crossref","unstructured":"Oechslein, O., Fleischmann, M., Hess, T.: An application of UTAUT2 on social recommender systems: Incorporating social information for performance expectancy. In: 2014 47th Hawaii International Conference on System Sciences, pp. 3297\u20133306. IEEE, January 2014","key":"13_CR58","DOI":"10.1109\/HICSS.2014.409"},{"key":"13_CR59","doi-asserted-by":"publisher","first-page":"387","DOI":"10.1111\/j.1460-2466.2011.01551.x","volume":"61","author":"E Moyer-Gus\u00e9","year":"2011","unstructured":"Moyer-Gus\u00e9, E., Chung, A.H., Jain, P.: Identification with characters and discussion of taboo topics after exposure to an entertainment narrative about sexual health. J. Commun. 61, 387\u2013406 (2011)","journal-title":"J. Commun."},{"key":"13_CR60","doi-asserted-by":"publisher","first-page":"416","DOI":"10.1080\/10410236.2011.552481","volume":"26","author":"E Moyer-Gus\u00e9","year":"2011","unstructured":"Moyer-Gus\u00e9, E., Nabi, R.L.: Comparing the effects of entertainment and educational television programming on risky sexual behavior. Health Commun. 26, 416\u2013426 (2011)","journal-title":"Health Commun."},{"key":"13_CR61","doi-asserted-by":"publisher","first-page":"295","DOI":"10.1111\/j.1468-2958.2011.01409.x","volume":"37","author":"J Niederdeppe","year":"2011","unstructured":"Niederdeppe, J., Shapiro, M.A., Porticella, N.: Attributions of responsibility for obesity: Narrative communication reduces reactive counterarguing among liberals. Hum. Commun. Res. 37, 295\u2013323 (2011)","journal-title":"Hum. Commun. Res."},{"key":"13_CR62","doi-asserted-by":"publisher","first-page":"101","DOI":"10.1080\/15213261003799847","volume":"13","author":"M Appel","year":"2010","unstructured":"Appel, M., Richter, T.: Transportation and need for affect in narrative persuasion: a mediated moderation model. Media Psychol. 13, 101\u2013135 (2010)","journal-title":"Media Psychol."},{"key":"13_CR63","doi-asserted-by":"publisher","first-page":"431","DOI":"10.1080\/10410236.2012.761805","volume":"29","author":"J Niederdeppe","year":"2014","unstructured":"Niederdeppe, J., Shapiro, M.A., Kim, H.K.: Narrative persuasion, causality, complex integration, and support for obesity policy. Health Commun. 29, 431\u2013444 (2014)","journal-title":"Health Commun."},{"key":"13_CR64","doi-asserted-by":"publisher","first-page":"125","DOI":"10.1111\/jcom.12068","volume":"64","author":"P Weber","year":"2014","unstructured":"Weber, P., Wirth, W.: When and how narratives persuade: the role of suspension of disbelief in didactic versus hedonic processing of a candidate film. J. Commun. 64, 125\u2013144 (2014)","journal-title":"J. Commun."},{"key":"13_CR65","doi-asserted-by":"publisher","first-page":"31","DOI":"10.1016\/j.socscimed.2013.12.003","volume":"104","author":"JD Jensen","year":"2013","unstructured":"Jensen, J.D., King, A.J., Carcioppolo, N., Krakow, M., Samadder, N.J., Morgan, S.: Comparing tailored and narrative worksite interventions at increasing colonoscopy adherence in adults 50-75. Soc. Sci. Med. 104, 31\u201340 (2013)","journal-title":"Soc. Sci. Med."},{"issue":"6","key":"13_CR66","doi-asserted-by":"publisher","first-page":"810","DOI":"10.1177\/0093650215579224","volume":"43","author":"JB Barbour","year":"2016","unstructured":"Barbour, J.B., Doshi, M.J., Hern\u00e1ndez, L.H.: Telling global public health stories: narrative message design for issues management. Commun. Res. 43(6), 810\u2013843 (2016)","journal-title":"Commun. Res."},{"issue":"1","key":"13_CR67","doi-asserted-by":"publisher","first-page":"36","DOI":"10.1186\/s13673-015-0053-y","volume":"5","author":"M Fagan","year":"2015","unstructured":"Fagan, M., Khan, M.M.H., Nguyen, N.: How does this message make you feel? A study of user perspectives on software update\/warning message design. Human-Centric Comput. Inf. Sci. 5(1), 36 (2015)","journal-title":"Human-Centric Comput. Inf. Sci."},{"key":"13_CR68","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"441","DOI":"10.1007\/978-3-030-45002-1_38","volume-title":"Responsible Design, Implementation and Use of Information and Communication Technology","author":"N Makkan","year":"2020","unstructured":"Makkan, N., Brosens, J., Kruger, R.: Designing for positive emotional responses in users of interactive digital technologies: a systematic literature review. In: Hattingh, M., Matthee, M., Smuts, H., Pappas, I., Dwivedi, Y.K., M\u00e4ntym\u00e4ki, M. (eds.) I3E 2020. LNCS, vol. 12067, pp. 441\u2013451. Springer, Cham (2020). https:\/\/doi.org\/10.1007\/978-3-030-45002-1_38"},{"issue":"4","key":"13_CR69","doi-asserted-by":"publisher","first-page":"281","DOI":"10.17705\/1thci.00099","volume":"9","author":"H Li","year":"2017","unstructured":"Li, H., Chatterjee, S., Turetken, O.: Information technology enabled persuasion: an experimental investigation of the role of communication channel, strategy and affect. AIS Trans. Hum.-Comput. Interact. 9(4), 281\u2013300 (2017)","journal-title":"AIS Trans. Hum.-Comput. Interact."},{"doi-asserted-by":"crossref","unstructured":"Matsui, T., Yamada, S.: The effect of subjective speech on product recommendation virtual agent. In: Proceedings of the 24th International Conference on Intelligent User Interfaces: Companion, Los Angeles, California, USA, 16\u201320 March, pp. 109\u2013110 (2019)","key":"13_CR70","DOI":"10.1145\/3308557.3308697"},{"doi-asserted-by":"crossref","unstructured":"Schreiner, M., Fischer, T., Riedl, R.: Impact of content characteristics and emotion on behavioral engagement in social media: literature review and research agenda. Electron. Commer. Res., 1\u201317 (2019)","key":"13_CR71","DOI":"10.1007\/s10660-019-09353-8"},{"key":"13_CR72","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"94","DOI":"10.1007\/978-3-642-41320-9_7","volume-title":"Financial Cryptography and Data Security","author":"M Harbach","year":"2013","unstructured":"Harbach, M., Fahl, S., Yakovleva, P., Smith, M.: Sorry, I don\u2019t get it: an analysis of warning message texts. In: Adams, A.A., Brenner, M., Smith, M. (eds.) FC 2013. LNCS, vol. 7862, pp. 94\u2013111. Springer, Heidelberg (2013). https:\/\/doi.org\/10.1007\/978-3-642-41320-9_7"},{"key":"13_CR73","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"18","DOI":"10.1007\/978-3-642-23768-3_2","volume-title":"Human-Computer Interaction \u2013 INTERACT 2011","author":"C Bravo-Lillo","year":"2011","unstructured":"Bravo-Lillo, C., Cranor, L.F., Downs, J., Komanduri, S., Sleeper, M.: Improving computer security dialogs. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds.) INTERACT 2011. LNCS, vol. 6949, pp. 18\u201335. Springer, Heidelberg (2011). https:\/\/doi.org\/10.1007\/978-3-642-23768-3_2"}],"container-title":["Lecture Notes in Computer Science","Human Interface and the Management of Information. Information Presentation and Visualization"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-78321-1_13","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,2]],"date-time":"2025-07-02T22:22:58Z","timestamp":1751494978000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-78321-1_13"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021]]},"ISBN":["9783030783204","9783030783211"],"references-count":73,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-78321-1_13","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2021]]},"assertion":[{"value":"3 July 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2021","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24 July 2021","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"29 July 2021","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"23","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2021","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/2021.hci.international\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}