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(Reviewed Paper) (Single Work) Annual Report of Chuo University Graduate School of Science and Technology, pp. 59\u201375 (2010)"},{"key":"14_CR2","unstructured":"ESCO business stands for Energy Service Company and is an \u201cenergy-saving service business\u201d that began in Europe and the United States in the 1970s. A business form that provides comprehensive energy-saving services and covers the expenses required for renovation from energy reduction. In Japan, esco business has been attracting attention rapidly since 1996, and it has been adopted by companies in various fields and has achieved great results. 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And help with energy saving and profit generation at customer\u2019s factory, and because the introduction and maintenance of remote monitoring systems are included in the usage fee, the factory can also reduce maintenance personnel"},{"key":"14_CR4","unstructured":"Hirai, C., Furuya, J.: Service Business through Customer Collaboration. Hitachi Review. Hitachi, Ltd. (2015)"},{"key":"14_CR5","unstructured":"Fujii, T.: Collaborative (co-creation) strategy for realizing a super smart society (SOCIETY 5.0) and a study on the relationship between hospitality management. J. Nejimento Soc. Hospit. 27, 55\u201364 (2018)"},{"key":"14_CR6","unstructured":"Shimada, Y., Sato, T.: Successful \u201cdigital\u201d use use cases to promote quickly without worrying, without waste. In: 2018 Diamond Corporation, 14 November 2010. Hitachi Consulting Co., Ltd. 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