{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,13]],"date-time":"2026-02-13T15:25:28Z","timestamp":1770996328631,"version":"3.50.1"},"publisher-location":"Cham","reference-count":25,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783030854461","type":"print"},{"value":"9783030854478","type":"electronic"}],"license":[{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021]]},"DOI":"10.1007\/978-3-030-85447-8_28","type":"book-chapter","created":{"date-parts":[[2021,8,24]],"date-time":"2021-08-24T19:05:04Z","timestamp":1629831904000},"page":"318-329","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["The Diffusion of Innovation Experience"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5685-9004","authenticated-orcid":false,"given":"Gustav","family":"du Plessis","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7120-7787","authenticated-orcid":false,"given":"Hanlie","family":"Smuts","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2021,8,25]]},"reference":[{"key":"28_CR1","doi-asserted-by":"publisher","unstructured":"Skilton, M., Hovsepian, F.: The 4th industrial revolution: responding to the impact of artificial intelligence on business (2017). https:\/\/doi.org\/10.1007\/978-3-319-62479-2","DOI":"10.1007\/978-3-319-62479-2"},{"issue":"1","key":"28_CR2","doi-asserted-by":"publisher","first-page":"54","DOI":"10.1145\/2976758","volume":"60","author":"PJ Denning","year":"2017","unstructured":"Denning, P.J., Lewis, T.G.: Exponential laws of computing growth. Commun. ACM 60(1), 54\u201365 (2017). https:\/\/doi.org\/10.1145\/2976758","journal-title":"Commun. ACM"},{"issue":"7","key":"28_CR3","doi-asserted-by":"publisher","first-page":"1166","DOI":"10.1111\/joms.12352","volume":"55","author":"A Cozzolino","year":"2018","unstructured":"Cozzolino, A., Verona, G., Rothaermel, F.T.: Unpacking the disruption process: new technology, business models, and incumbent adaptation. J. Manage. Stud. 55(7), 1166\u20131202 (2018). https:\/\/doi.org\/10.1111\/joms.12352","journal-title":"J. Manage. Stud."},{"key":"28_CR4","unstructured":"Aghina, W.: The five trademarks of agile organizations. McKinsey Report (2018). https:\/\/www.mckinsey.com\/business-functions\/organization\/our-insights\/the-five-trademarks-of-agile-organizations"},{"issue":"3","key":"28_CR5","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1080\/08956308.2016.1161396","volume":"59","author":"J Euchner","year":"2016","unstructured":"Euchner, J.: Business model innovation. Res. Technol. Manag. 59(3), 10\u201311 (2016). https:\/\/doi.org\/10.1080\/08956308.2016.1161396","journal-title":"Res. Technol. Manag."},{"issue":"3","key":"28_CR6","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1080\/08956308.2016.1161401","volume":"59","author":"T Rayna","year":"2016","unstructured":"Rayna, T., Striukova, L.: 360\u00b0 business model innovation: toward an integrated view of business model innovation. Res. Technol. Manag. 59(3), 21\u201328 (2016). https:\/\/doi.org\/10.1080\/08956308.2016.1161401","journal-title":"Res. Technol. Manag."},{"issue":"30","key":"28_CR7","doi-asserted-by":"publisher","first-page":"486","DOI":"10.1016\/j.ifacol.2018.11.310","volume":"51","author":"N Jesse","year":"2018","unstructured":"Jesse, N.: Organizational evolution - how digital disruption enforces organizational agility. IFAC-PapersOnLine 51(30), 486\u2013491 (2018). https:\/\/doi.org\/10.1016\/j.ifacol.2018.11.310","journal-title":"IFAC-PapersOnLine"},{"key":"28_CR8","unstructured":"Fichman, R.G.: Information technology diffusion: a review of empirical research. In: ICIS (1992)"},{"issue":"3","key":"28_CR9","doi-asserted-by":"publisher","first-page":"626","DOI":"10.18421\/TEM73-20","volume":"7","author":"L Safar","year":"2018","unstructured":"Safar, L., Sopko, J., Bednar, S., Poklemba, R.: Concept of SME business model for industry 4.0 environment. TEM J. 7(3), 626\u2013637 (2018). https:\/\/doi.org\/10.18421\/TEM73-20","journal-title":"TEM J."},{"issue":"5","key":"28_CR10","doi-asserted-by":"publisher","first-page":"832","DOI":"10.1016\/j.techfore.2011.10.008","volume":"79","author":"Y Lee","year":"2012","unstructured":"Lee, Y., Shin, J., Park, Y.: The changing pattern of SME\u2019s innovativeness through business model globalization. Technol. Forecast. Soc. Chang. 79(5), 832\u2013842 (2012). https:\/\/doi.org\/10.1016\/j.techfore.2011.10.008","journal-title":"Technol. Forecast. Soc. Chang."},{"key":"28_CR11","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"423","DOI":"10.1007\/978-3-642-29863-9_31","volume-title":"Design Science Research in Information Systems. Advances in Theory and Practice","author":"J Venable","year":"2012","unstructured":"Venable, J., Pries-Heje, J., Baskerville, R.: A Comprehensive framework for evaluation in design science research. In: Peffers, K., Rothenberger, M., Kuechler, B. (eds.) DESRIST 2012. LNCS, vol. 7286, pp. 423\u2013438. Springer, Heidelberg (2012). https:\/\/doi.org\/10.1007\/978-3-642-29863-9_31"},{"issue":"1","key":"28_CR12","doi-asserted-by":"publisher","first-page":"1","DOI":"10.4102\/ac.v19i1.631","volume":"19","author":"E Francke","year":"2019","unstructured":"Francke, E., Alexander, B.: Entrepreneurial development in South Africa through innovation: a model for poverty alleviation. Acta Commercii 19(1), 1\u201311 (2019). https:\/\/doi.org\/10.4102\/ac.v19i1.631","journal-title":"Acta Commercii"},{"issue":"1","key":"28_CR13","doi-asserted-by":"publisher","first-page":"186","DOI":"10.1108\/IntR-12-2013-0265","volume":"26","author":"YYK Chen","year":"2016","unstructured":"Chen, Y.Y.K., Jaw, Y.L., Wu, B.L.: Effect of digital transformation on organisational performance of SMEs: evidence from the Taiwanese textile industry\u2019s web portal. Internet Res. 26(1), 186\u2013212 (2016). https:\/\/doi.org\/10.1108\/IntR-12-2013-0265","journal-title":"Internet Res."},{"key":"28_CR14","doi-asserted-by":"publisher","DOI":"10.4324\/9780203710753-35","volume-title":"Diffusion of Innovations","author":"EM Rogers","year":"1995","unstructured":"Rogers, E.M.: Diffusion of Innovations, 3rd edn. The Free Press, New York (1995). https:\/\/doi.org\/10.4324\/9780203710753-35","edition":"3"},{"key":"28_CR15","unstructured":"Kotter, J. P.: Leading change: why transformation efforts fail. Harvard Bus. Rev. May\u2013June, 59\u201367 (1995)"},{"issue":"3","key":"28_CR16","doi-asserted-by":"publisher","first-page":"273","DOI":"10.1108\/09534810210429309","volume":"15","author":"PD Elrod","year":"2002","unstructured":"Elrod, P.D., Tippett, D.D.: The \u201cdeath valley\u201d of change. J. Organ. Change Manag. 15(3), 273\u2013291 (2002). https:\/\/doi.org\/10.1108\/09534810210429309","journal-title":"J. Organ. Change Manag."},{"key":"28_CR17","volume-title":"On Death and Dying. Nature Reviews","author":"K-R Elisabeth","year":"2015","unstructured":"Elisabeth, K.-R.: On Death and Dying. Nature Reviews, vol. 1. The Macmillan Company, New York (2015)"},{"key":"28_CR18","volume-title":"On Grief and Grieving - Finding the Meaning of Grief Through the Five Stages of Loss. Nature Reviews","author":"E Kubler-Ross","year":"2014","unstructured":"Kubler-Ross, E., Kessler, D.: On Grief and Grieving - Finding the Meaning of Grief Through the Five Stages of Loss. Nature Reviews. Scribner - Simon and Schuster Inc., New York (2014)"},{"issue":"1","key":"28_CR19","doi-asserted-by":"publisher","first-page":"77","DOI":"10.1057\/ejis.2014.36","volume":"25","author":"J Venable","year":"2016","unstructured":"Venable, J., Pries-Heje, J., Baskerville, R.: FEDS: a framework for evaluation in design science research. Eur. J. Inf. Syst. 25(1), 77\u201389 (2016). https:\/\/doi.org\/10.1057\/ejis.2014.36","journal-title":"Eur. J. Inf. Syst."},{"key":"28_CR20","doi-asserted-by":"crossref","unstructured":"Kuechler, W., Vaishnavi, V.: A framework for theory development in design science research\u202f: multiple perspectives. J. Assoc. Inf. Syst. 13(6), 395\u2013423 (2012). http:\/\/aisel.aisnet.org\/jais\/vol13\/iss6\/3","DOI":"10.17705\/1jais.00300"},{"key":"28_CR21","series-title":"Communications in Computer and Information Science","doi-asserted-by":"publisher","first-page":"163","DOI":"10.1007\/978-3-030-35629-3_11","volume-title":"ICT Education","author":"A van der Merwe","year":"2020","unstructured":"van der Merwe, A., Gerber, A., Smuts, H.: Guidelines for conducting design science research in information systems. In: Tait, B., Kroeze, J., Gruner, S. (eds.) SACLA 2019. CCIS, vol. 1136, pp. 163\u2013178. Springer, Cham (2020). https:\/\/doi.org\/10.1007\/978-3-030-35629-3_11"},{"issue":"1","key":"28_CR22","doi-asserted-by":"publisher","first-page":"75","DOI":"10.2307\/25148625","volume":"28","author":"AR Hevner","year":"2004","unstructured":"Hevner, A.R., March, S.T., Park, J., Ram, S.: Design science in information systems. MIS Q. 28(1), 75\u2013105 (2004)","journal-title":"MIS Q."},{"key":"28_CR23","volume-title":"Crossing the Chasm","author":"GA Moore","year":"2014","unstructured":"Moore, G.A.: Crossing the Chasm, 3rd edn. Harper Business, New York (2014)","edition":"3"},{"key":"28_CR24","unstructured":"Rosen, M., et al.: How the digital-native enterprise is winning the future, now (2017)"},{"key":"28_CR25","doi-asserted-by":"publisher","unstructured":"https:\/\/doi.org\/10.1111\/isj.12153","DOI":"10.1111\/isj.12153"}],"container-title":["Lecture Notes in Computer Science","Responsible AI and Analytics for an Ethical and Inclusive Digitized Society"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-85447-8_28","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,24]],"date-time":"2025-08-24T22:01:55Z","timestamp":1756072915000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-85447-8_28"}},"subtitle":["Leveraging the Human Factor to Improve Technological Adoption Within an Organisation"],"short-title":[],"issued":{"date-parts":[[2021]]},"ISBN":["9783030854461","9783030854478"],"references-count":25,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-85447-8_28","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021]]},"assertion":[{"value":"25 August 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"I3E","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Conference on e-Business, e-Services and e-Society","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Galway","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Ireland","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2021","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 September 2021","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3 September 2021","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"i3e2021","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/www.i3e2021.com\/index.html","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Double-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"141","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"57","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"8","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"40% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"The conference was held virtually.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}