{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,28]],"date-time":"2025-03-28T10:23:44Z","timestamp":1743157424609,"version":"3.40.3"},"publisher-location":"Cham","reference-count":15,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030861438"},{"type":"electronic","value":"9783030861445"}],"license":[{"start":{"date-parts":[[2021,11,24]],"date-time":"2021-11-24T00:00:00Z","timestamp":1637712000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"},{"start":{"date-parts":[[2021,11,24]],"date-time":"2021-11-24T00:00:00Z","timestamp":1637712000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0"}],"funder":[{"name":"Verein zur F\u00f6rderung des digitalen Humanismus"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>In this chapter, we address the question of how trust in technological development can be increased. The use of information technologies can potentially enable humanity, social justice, and the democratic process. At the same time, there are concerns that the deployment of certain technologies, e.g., AI technologies, can have unintended consequences or can even be used for malicious purposes. In this chapter, we discuss these conflicting positions.<\/jats:p>","DOI":"10.1007\/978-3-030-86144-5_37","type":"book-chapter","created":{"date-parts":[[2021,11,23]],"date-time":"2021-11-23T09:02:41Z","timestamp":1637658161000},"page":"277-282","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Navigating Through Changes of a Digital World"],"prefix":"10.1007","author":[{"given":"Nathalie","family":"Hauk","sequence":"first","affiliation":[]},{"given":"Manfred","family":"Hauswirth","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2021,11,24]]},"reference":[{"key":"37_CR1","unstructured":"Ars Electronica (2019) Out of the Box \u2013 the Midlife Crisis of the Digital Revolution. Ars Electronica Festival. Linz, Austria, September 5th-9th 2019."},{"key":"37_CR2","doi-asserted-by":"publisher","first-page":"137","DOI":"10.1016\/j.giq.2010.06.010","volume":"28","author":"F Bannister","year":"2011","unstructured":"Bannister, F., & Connolly, R. (2011) Trust and transformational government: A proposed framework for research. Government Information Quarterly, 28, pp. 137-147. https:\/\/doi.org\/10.1016\/j.giq.2010.06.010","journal-title":"Government Information Quarterly"},{"issue":"10","key":"37_CR3","doi-asserted-by":"publisher","first-page":"1409","DOI":"10.1080\/00140139.2018.1457725","volume":"61","author":"EJ De Visser","year":"2018","unstructured":"De Visser, E.J., Pak, R., & Shaw, T.H. (2018) From \u2018automation\u2019 to \u2018autonomy\u2019: the importance of trust repair in human\u2013machine interaction. Ergonomics, 61(10), pp. 1409-1427. https:\/\/doi.org\/10.1080\/00140139.2018.1457725","journal-title":"Ergonomics"},{"issue":"5","key":"37_CR4","doi-asserted-by":"publisher","first-page":"557","DOI":"10.1108\/00483480610682299","volume":"35","author":"G Dietz","year":"2006","unstructured":"Dietz, G., & Den Hartog, N.D. (2006) Measuring trust inside organisations. Personnel Review, 35(5), pp. 557-588. https:\/\/doi.org\/10.1108\/00483480610682299","journal-title":"Personnel Review"},{"key":"37_CR5","unstructured":"European Commission (2020) White Paper on Artificial Intelligence: a European approach to excellence and trust. Brussels, February 19th 2020. Available at: https:\/\/ec.europa.eu\/info\/sites\/info\/files\/commission-white-paper-artificial-intelligence-feb2020_en.pdf (accessed: March 3rd 2021)"},{"key":"37_CR6","doi-asserted-by":"publisher","first-page":"194","DOI":"10.1007\/978-3-030-01437-7_16","volume-title":"Internet Science. INSCI 2018. Lecture Notes in Computer Science, 11193","author":"A F\u00f8lstad","year":"2018","unstructured":"F\u00f8lstad A., Nordheim C.B., Bj\u00f8rkli C.A. (2018) What Makes Users Trust a Chatbot for Customer Service? An Exploratory Interview Study. In: Bodrunova S. (eds) Internet Science. INSCI 2018. Lecture Notes in Computer Science, 11193, pp. 194-208. Springer, Cham. https:\/\/doi.org\/10.1007\/978-3-030-01437-7_16"},{"key":"37_CR7","doi-asserted-by":"publisher","unstructured":"Hancock, P.A., Kessler, T.T., Kaplan, A.D., Brill, J.C., & Szalma, J.L. (2020) Evolving Trust in Robots: Specification Through Sequential and Comparative Meta-Analyses. Human Factors, pp. 18720820922080-18720820922080. https:\/\/doi.org\/10.1177\/0018720820922080","DOI":"10.1177\/0018720820922080"},{"issue":"10","key":"37_CR8","doi-asserted-by":"publisher","first-page":"880","DOI":"10.17705\/1jais.00411","volume":"16","author":"NK Lankton","year":"2015","unstructured":"Lankton, N.K., McKnight, D.H., & Tripp, J. (2015) Technology, Humanness, and Trust: Rethinking Trust in Technology. Journal of the Association for Information Systems, 16(10), pp. 880-918. https:\/\/doi.org\/10.17705\/1jais.00411","journal-title":"Journal of the Association for Information Systems"},{"issue":"3","key":"37_CR9","doi-asserted-by":"publisher","first-page":"709","DOI":"10.2307\/258792","volume":"20","author":"RC Mayer","year":"1995","unstructured":"Mayer, R.C., Davis, J.H., & Schoorman, F.D. (1995) An Integrative Model Of Organizational Trust. Academy of Management Review, 20(3), pp. 709-734. https:\/\/doi.org\/10.5465\/amr.1995.9508080335","journal-title":"Academy of Management Review"},{"issue":"5","key":"37_CR10","doi-asserted-by":"publisher","first-page":"2749","DOI":"10.1007\/s11948-020-00228-y","volume":"26","author":"M Ryan","year":"2020","unstructured":"Ryan, M. (2020) In AI We Trust: Ethics, Artificial Intelligence, and Reliability. Science and Engineering Ethics, 26(5), pp. 2749-2767. https:\/\/doi.org\/10.1007\/s11948-020-00228-y","journal-title":"Science and Engineering Ethics"},{"issue":"3","key":"37_CR11","doi-asserted-by":"publisher","first-page":"377","DOI":"10.1177\/0018720816634228","volume":"58","author":"KE Sch\u00e4fer","year":"2016","unstructured":"Sch\u00e4fer, K.E., Chen, J.Y., Szalma, J.L., & Hancock, P.A. (2016) A Meta-Analysis of Factors Influencing the Development of Trust in Automation: Implications for Understanding Autonomy in Future Systems. Human Factors, 58(3), pp. 377-400. https:\/\/doi.org\/10.1177\/0018720816634228","journal-title":"Human Factors"},{"issue":"2","key":"37_CR12","first-page":"47","volume":"31","author":"K Siau","year":"2018","unstructured":"Siau, K., & Wang, W. (2018) Building Trust in Artificial Intelligence, Machine Learning, and Robotics. Cutter Business Technology Journal, 31(2), pp. 47-53.","journal-title":"Cutter Business Technology Journal"},{"key":"37_CR13","doi-asserted-by":"publisher","unstructured":"Toreini, E., Aitken, M., Coopamootoo, K., Elliott, K., Zelaya, C.G., & van Moorsel, A. (2020) The relationship between trust in AI and trustworthy machine learning technologies. In Conference on Fairness, Accountability, and Transparency (FAT* \u201920), January 27th \u201330th 2020, Barcelona, Spain. ACM, New York, NY, USA, pp. 272-283. https:\/\/doi.org\/10.1145\/3351095.3372834","DOI":"10.1145\/3351095.3372834"},{"key":"37_CR14","doi-asserted-by":"publisher","first-page":"563","DOI":"10.1007\/978-3-030-32236-6_51","volume-title":"Natural Language Processing and Chinese Computing. NLPCC 2019. Lecture Notes in Computer Science, (11839)","author":"F Xu","year":"2019","unstructured":"Xu, F., Uszkoreit, H., Du, Y., Fan, W., Zhao, D., & Zhu, J. (2019) Explainable AI: A Brief Survey on History, Research Areas, Approaches and Challenges. In: Tang, J., Kan, M.Y., Zhao, D., Li, S., & Zan, H. (eds) Natural Language Processing and Chinese Computing. NLPCC 2019. Lecture Notes in Computer Science, (11839), pp. 563-574. Springer, Cham. https:\/\/doi.org\/10.1007\/978-3-030-32236-6_51"},{"issue":"8","key":"37_CR15","doi-asserted-by":"publisher","first-page":"474","DOI":"10.1145\/363534.363545","volume":"10","author":"J Weizenbaum","year":"1967","unstructured":"Weizenbaum, J. (1967). Contextual Understanding by Computers. Communications of the ACM, 10(8), pp. 474-480. https:\/\/doi.org\/10.1145\/363534.363545","journal-title":"Communications of the ACM"}],"container-title":["Perspectives on Digital Humanism"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-86144-5_37","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,1,27]],"date-time":"2022-01-27T04:56:58Z","timestamp":1643259418000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-86144-5_37"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,11,24]]},"ISBN":["9783030861438","9783030861445"],"references-count":15,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-86144-5_37","relation":{},"subject":[],"published":{"date-parts":[[2021,11,24]]},"assertion":[{"value":"24 November 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}}]}}