{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,15]],"date-time":"2026-05-15T18:36:19Z","timestamp":1778870179622,"version":"3.51.4"},"publisher-location":"Cham","reference-count":15,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783030919825","type":"print"},{"value":"9783030919832","type":"electronic"}],"license":[{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021]]},"DOI":"10.1007\/978-3-030-91983-2_15","type":"book-chapter","created":{"date-parts":[[2021,11,30]],"date-time":"2021-11-30T19:12:19Z","timestamp":1638299539000},"page":"194-201","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":5,"title":["When Player Communities Revolt Against the Developer: A Study of Pok\u00e9mon GO and Diablo Immortal"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4285-0073","authenticated-orcid":false,"given":"Samuli","family":"Laato","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1891-2353","authenticated-orcid":false,"given":"Sampsa","family":"Rauti","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2021,11,25]]},"reference":[{"key":"15_CR1","unstructured":"Sparrow, L.A., Gibbs, M., Arnold, M.: The ethics of multiplayer game design and community management: industry perspectives and challenges. In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, pp. 1\u201313 (2021)"},{"key":"15_CR2","doi-asserted-by":"publisher","unstructured":"Bhattacharya, A., et al.: The pandemic as a catalyst for reimagining the foundations of location-based games. In: CHI PLAY. ACM (2021). https:\/\/doi.org\/10.1145\/3474707","DOI":"10.1145\/3474707"},{"key":"15_CR3","doi-asserted-by":"crossref","unstructured":"Cai, X., Cebollada, J., Corti\u00f1as, M.: From traditional gaming to mobile gaming: video game players\u2019 switching behaviour. Entertain. Comput. (2021)","DOI":"10.1016\/j.entcom.2021.100445"},{"issue":"6","key":"15_CR4","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3145814","volume":"50","author":"D Hooshyar","year":"2018","unstructured":"Hooshyar, D., Yousefi, M., Lim, H.: Data-driven approaches to game player modeling: a systematic literature review. ACM Comput. Surv. 50(6), 1\u201319 (2018)","journal-title":"ACM Comput. Surv."},{"issue":"6","key":"15_CR5","doi-asserted-by":"publisher","first-page":"731","DOI":"10.1111\/jcal.12280","volume":"34","author":"D Hooshyar","year":"2018","unstructured":"Hooshyar, D., Yousefi, M., Wang, M., Lim, H.: A data-driven procedural-content-generation approach for educational games. J. Comput. Assist. Learn. 34(6), 731\u2013739 (2018)","journal-title":"J. Comput. Assist. Learn."},{"key":"15_CR6","doi-asserted-by":"publisher","first-page":"121183","DOI":"10.1016\/j.techfore.2021.121183","volume":"174","author":"F Jabeen","year":"2022","unstructured":"Jabeen, F., Kaur, P., Talwar, S., Malodia, S., Dhir, A.: I love you, but you let me down! how hate and retaliation damage customer-brand relationship. Technol. Forecast. Soc. Change 174, 121183 (2022)","journal-title":"Technol. Forecast. Soc. Change"},{"key":"15_CR7","volume-title":"Netnography: Redefined","author":"RV Kozinets","year":"2015","unstructured":"Kozinets, R.V.: Netnography: Redefined, 2nd edn. Sage, New Delhi (2015)","edition":"2"},{"key":"15_CR8","doi-asserted-by":"publisher","first-page":"101716","DOI":"10.1016\/j.tele.2021.101716","volume":"65","author":"S Laato","year":"2021","unstructured":"Laato, S., Inaba, N., Hamari, J.: Convergence between the real and the augmented: experiences and perceptions in location-based games. Telemat. Inform. 65, 101716 (2021)","journal-title":"Telemat. Inform."},{"key":"15_CR9","doi-asserted-by":"publisher","first-page":"1695","DOI":"10.1108\/INTR-03-2020-0158","volume":"31","author":"S Laato","year":"2021","unstructured":"Laato, S., Inaba, N., Paloheimo, M., Laajala, T.D.: Group polarisation among location-based game players: an analysis of use and attitudes towards game slang. Internet Res. 31, 1695\u20131717 (2021)","journal-title":"Internet Res."},{"key":"15_CR10","unstructured":"McWhertor, M.: Blizzard responds to diablo: immortal backlash (2018). https:\/\/www.polygon.com\/blizzcon\/2018\/11\/3\/18059222\/diablo-immortal-blizzard-response-blizzcon"},{"issue":"1","key":"15_CR11","doi-asserted-by":"publisher","first-page":"e16458","DOI":"10.2196\/16458","volume":"9","author":"LHDO Santos","year":"2021","unstructured":"Santos, L.H.D.O., et al.: Promoting physical activity in Japanese older adults using a social pervasive game: randomized controlled trial. JMIR Serious Games 9(1), e16458 (2021)","journal-title":"JMIR Serious Games"},{"key":"15_CR12","doi-asserted-by":"crossref","unstructured":"Seif El-Nasr, M., Kleinman, E.: Data-driven game development: ethical considerations. In: International Conference on the Foundations of Digital Games, pp. 1\u201310 (2020)","DOI":"10.1145\/3402942.3402964"},{"issue":"1","key":"15_CR13","first-page":"22","volume":"6","author":"J Smed","year":"2014","unstructured":"Smed, J.: Interactive storytelling: approaches, applications, and aspirations. Int. J. Virtual Commun. Soc. Netw. 6(1), 22\u201334 (2014)","journal-title":"Int. J. Virtual Commun. Soc. Netw."},{"issue":"2","key":"15_CR14","doi-asserted-by":"publisher","first-page":"128","DOI":"10.1109\/TCIAIG.2017.2727642","volume":"10","author":"M Viljanen","year":"2017","unstructured":"Viljanen, M., Airola, A., Heikkonen, J., Pahikkala, T.: Playtime measurement with survival analysis. IEEE Trans. Games 10(2), 128\u2013138 (2017)","journal-title":"IEEE Trans. Games"},{"key":"15_CR15","doi-asserted-by":"crossref","unstructured":"Yin, H., Luo, L., Cai, W., Ong, Y.S., Zhong, J.: A data-driven approach for online adaptation of game difficulty. In: 2015 IEEE Conference on Computational Intelligence and Games (CIG), pp. 146\u2013153. IEEE (2015)","DOI":"10.1109\/CIG.2015.7317918"}],"container-title":["Lecture Notes in Business Information Processing","Software Business"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-91983-2_15","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,3,13]],"date-time":"2024-03-13T11:26:44Z","timestamp":1710329204000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-91983-2_15"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021]]},"ISBN":["9783030919825","9783030919832"],"references-count":15,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-91983-2_15","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"value":"1865-1348","type":"print"},{"value":"1865-1356","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021]]},"assertion":[{"value":"25 November 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"ICSOB","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Software Business","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Drammen","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Norway","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2021","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2 December 2021","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"3 December 2021","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"12","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"icsob2021","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/icsob2021.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Single-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"39","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"13","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"5","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"33% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"The conference was held online due to the COVID-19 pandemic.","order":10,"name":"additional_info_on_review_process","label":"Additional Info on Review Process","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}