{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,17]],"date-time":"2026-05-17T01:06:26Z","timestamp":1778979986684,"version":"3.51.4"},"publisher-location":"Cham","reference-count":25,"publisher":"Springer International Publishing","isbn-type":[{"value":"9783031055430","type":"print"},{"value":"9783031055447","type":"electronic"}],"license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-3-031-05544-7_20","type":"book-chapter","created":{"date-parts":[[2022,5,17]],"date-time":"2022-05-17T07:11:52Z","timestamp":1652771512000},"page":"261-271","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":6,"title":["A Survey-Based Study to Identify User Annoyances of German Voice Assistant Users"],"prefix":"10.1007","author":[{"given":"Annebeth","family":"Demaeght","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Josef","family":"Nerb","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Andrea","family":"M\u00fcller","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2022,6,16]]},"reference":[{"key":"20_CR1","doi-asserted-by":"publisher","unstructured":"Seaborn, K., Urakami, J.: Measuring voice UX quantitatively. In: Kitamura, Y., Quigley, A., Isbister, K., Igarashi, T. (eds.) Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, Article 416, pp. 1\u20138. Association for Computing Machinery, New York (2021). https:\/\/doi.org\/10.1145\/3411763.3451712","DOI":"10.1145\/3411763.3451712"},{"key":"20_CR2","unstructured":"Juang, B.H., Rabiner, L.R.: Automatic speech recognition - a brief history of the technology development. In: Georgia Institute of Technology, Atlanta Rutgers University and the University of California, Santa Barbara (2004). https:\/\/web.ece.ucsb.edu\/Faculty\/Rabiner\/ece259\/Reprints\/354_LALI-ASRHistory-final-10-8.pdf. Accessed 8 Feb 2022"},{"key":"20_CR3","unstructured":"Kahle, T., Mei\u00dfner, D: All about voice. Konzeption, Design und Vermarktung von Anwendungen f\u00fcr digitale Sprachassistenten. Haufe Group, Freiburg (2020)"},{"key":"20_CR4","doi-asserted-by":"publisher","unstructured":"Klein, A.M., Hinderks, A., Schrepp, M., Thomaschewski, J.: Measuring user experience quality of voice assistants. In: 15th Iberian Conference on Information Systems and Technologies (CISTI), Sevilla, Spain, pp. 1\u20134. IEEE (2020). https:\/\/doi.org\/10.23919\/CISTI49556.2020.9140966","DOI":"10.23919\/CISTI49556.2020.9140966"},{"key":"20_CR5","doi-asserted-by":"crossref","unstructured":"Thar, E.: Ich habe Sie leider nicht verstanden. Linguistische Optimierungsprinzipien fuer die muendliche Mensch-Maschine-Interaktion. Peter Lang, CH (2015)","DOI":"10.3726\/978-3-0351-0834-7"},{"key":"20_CR6","volume-title":"Designing Voice User Interfaces. Principles of Conversational Experiences","author":"C Pearl","year":"2017","unstructured":"Pearl, C.: Designing Voice User Interfaces. Principles of Conversational Experiences. O\u2019Reilly, Beijing (2017)"},{"key":"20_CR7","doi-asserted-by":"crossref","unstructured":"Grice, H.P.: Logic and conversation. In: Cole, P., Morgan, J.L. (eds.) Syntax and Semantics, vol. 3, Speech Acts, pp. 41\u201358. Academic Press, New York (1975)","DOI":"10.1163\/9789004368811_003"},{"key":"20_CR8","unstructured":"DIN EN ISO 9241-110:2020-10: Ergonomie der Mensch-System-Interaktion - Teil 110: Interaktionsprinzipien. Beuth Verlag, Berlin (2020)"},{"key":"20_CR9","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"608","DOI":"10.1007\/978-3-030-77750-0_40","volume-title":"HCI in Business, Government and Organizations","author":"C Miclau","year":"2021","unstructured":"Miclau, C., Demaeght, A., M\u00fcller, A.: Empirical research as a challenge in day-to-day teaching during the pandemic of 2020\/21 - practical solutions. In: Nah, F.-H., Siau, K. (eds.) HCII 2021. LNCS, vol. 12783, pp. 608\u2013618. Springer, Cham (2021). https:\/\/doi.org\/10.1007\/978-3-030-77750-0_40"},{"key":"20_CR10","unstructured":"Jo, M.Y., Stautmeister, A.: Don\u2019t make me think aloud! \u2013 Lautes Denken mit Eye-Tracking auf dem Pr\u00fcfstand. In: Brau, H., Lehmann, A., Petrovic, K., Schroeder, M.C. (eds.) Tagungsband UP11, pp. 172\u2013177. German UPA e.V., Stuttgart (2011)"},{"key":"20_CR11","doi-asserted-by":"publisher","unstructured":"Gast, O.: User experience im e-commerce. Messung von Emotionen bei der Nutzung interaktiver Anwendungen. Springer, Cham (2018). https:\/\/doi.org\/10.1007\/978-3-658-22484-4","DOI":"10.1007\/978-3-658-22484-4"},{"key":"20_CR12","volume-title":"Manual for the Facial Action Coding System","author":"P Ekman","year":"1978","unstructured":"Ekman, P., Friesen, W.: Manual for the Facial Action Coding System. Consulting Psychologists Press, Palo Alto (1978)"},{"key":"20_CR13","unstructured":"Audeering Homepage. https:\/\/www.audeering.com\/de\/. Accessed 6 Feb 2022"},{"key":"20_CR14","unstructured":"LimeSurvey Homepage: LimeSurvey: An Open Source Survey Tool; LimeSurvey GmbH, Hamburg, Germany. https:\/\/www.limesurvey.org\/de\/. Accessed 6 Feb 2022"},{"key":"20_CR15","doi-asserted-by":"publisher","unstructured":"Dallmer-Zerbe, S., Haase, J.: Adapting smart home voice assistants to users\u2019 privacy needs using a Raspberry-Pi based and self-adapting system. In: 2021 IEEE 30th International Symposium on Industrial Electronics (ISIE), pp. 1\u20136 (2021). https:\/\/doi.org\/10.1109\/ISIE45552.2021.9576469","DOI":"10.1109\/ISIE45552.2021.9576469"},{"key":"20_CR16","doi-asserted-by":"publisher","unstructured":"Anniappa, D., Kim, Y.: Security and privacy issues with virtual private voice assistants. In: 2021 IEEE 11th Annual Computing and Communication Workshop and Conference (CCWC), pp. 0702\u20130708 (2021). https:\/\/doi.org\/10.1109\/CCWC51732.2021.9375964","DOI":"10.1109\/CCWC51732.2021.9375964"},{"key":"20_CR17","doi-asserted-by":"publisher","unstructured":"Germanos, G., Kavallieros, D., Kolokotronis, N., Georgiou, N.: Privacy issues in voice assistant ecosystems. In: 2020 IEEE World Congress on Services (SERVICES), pp. 205\u2013212 (2020). https:\/\/doi.org\/10.1109\/SERVICES48979.2020.00050","DOI":"10.1109\/SERVICES48979.2020.00050"},{"key":"20_CR18","doi-asserted-by":"publisher","unstructured":"Sweeney, M., Davis, E.: Alexa, are you listening? In: Information Technology and Libraries 39(4) (2020). https:\/\/doi.org\/10.6017\/ital.v39i4.12363","DOI":"10.6017\/ital.v39i4.12363"},{"key":"20_CR19","doi-asserted-by":"publisher","unstructured":"Pal, D., Arpnikanondt, C., Razzaque, M.A., Funilkul, S.: To trust or not-trust: privacy issues with voice assistants. IT Prof. 22(5), 46\u201353. (2020). https:\/\/doi.org\/10.1109\/MITP.2019.2958914","DOI":"10.1109\/MITP.2019.2958914"},{"key":"20_CR20","unstructured":"Snips Homepage. https:\/\/snips.ai\/. Accessed 6 Feb 2022"},{"key":"20_CR21","unstructured":"Mycroft Homepage. https:\/\/mycroft.ai\/. Accessed 6 Feb 2022"},{"key":"20_CR22","unstructured":"Rhasspy Homepage. https:\/\/rhasspy.readthedocs.io\/en\/latest\/. Accessed 6 Feb 2022"},{"key":"20_CR23","doi-asserted-by":"publisher","unstructured":"Pins, D., Alizadeh, F.: Without being asked: identifying use-cases for explanations in interaction with voice assistants (2021). https:\/\/doi.org\/10.13140\/RG.2.2.18764.33923","DOI":"10.13140\/RG.2.2.18764.33923"},{"key":"20_CR24","unstructured":"Google Assistant Developers Homepage. https:\/\/developers.google.com\/assistant\/conversation-design\/what-is-conversation-design. Accessed 6 Feb 2022"},{"key":"20_CR25","unstructured":"Voicebot.ai, Voices.com, pulselabs: What consumers want in voice app design. https:\/\/voicebot.ai\/wp-content\/uploads\/2019\/11\/what_consumers_want_in_voice_app_design_voicebot.pdf. Accessed 6 Feb 2022"}],"container-title":["Lecture Notes in Computer Science","HCI in Business, Government and Organizations"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-05544-7_20","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,17]],"date-time":"2026-05-17T00:09:22Z","timestamp":1778976562000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-05544-7_20"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"ISBN":["9783031055430","9783031055447"],"references-count":25,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-05544-7_20","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"value":"0302-9743","type":"print"},{"value":"1611-3349","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022]]},"assertion":[{"value":"16 June 2022","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2022","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"26 June 2022","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 July 2022","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2022","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2022.hci.international\/index.html","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"This content has been made available to all.","name":"free","label":"Free to read"}]}}