{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T04:20:11Z","timestamp":1743049211847,"version":"3.40.3"},"publisher-location":"Cham","reference-count":21,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783031055430"},{"type":"electronic","value":"9783031055447"}],"license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022]]},"DOI":"10.1007\/978-3-031-05544-7_39","type":"book-chapter","created":{"date-parts":[[2022,5,17]],"date-time":"2022-05-17T11:11:52Z","timestamp":1652785912000},"page":"542-551","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Design of Engagement Platforms for Customer Involvement"],"prefix":"10.1007","author":[{"given":"Fang-Wu","family":"Tung","sequence":"first","affiliation":[]},{"given":"Yu-Wei","family":"Chen","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2022,6,16]]},"reference":[{"key":"39_CR1","unstructured":"Breschi, R., Freundt, T., Oreb\u00e4ck, M., Vollhardt, K.: The expanding role of design in creating an end-to-end customer experience (2017)"},{"key":"39_CR2","doi-asserted-by":"crossref","unstructured":"Prahalad, C.K., Ramaswamy, V.: Co\u2010creating unique value with customers. Strategy Leadersh. (2004)","DOI":"10.1108\/10878570410699249"},{"key":"39_CR3","doi-asserted-by":"crossref","unstructured":"Roser, T., DeFillippi, R., Samson, A.: Managing your co\u2010creation mix: co\u2010creation ventures in distinctive contexts. Eur. Bus. Rev. (2013)","DOI":"10.1108\/09555341311287727"},{"key":"39_CR4","doi-asserted-by":"crossref","unstructured":"Piller, F.T., Vossen, A., Ihl, C.: From social media to social product development: the impact of social media on co-creation of innovation. Die Unternehmung 65(1) (2012_","DOI":"10.5771\/0042-059X-2012-1-7"},{"issue":"1","key":"39_CR5","doi-asserted-by":"publisher","first-page":"91","DOI":"10.1016\/j.intmar.2008.11.002","volume":"23","author":"R Bolton","year":"2009","unstructured":"Bolton, R., Saxena-Iyer, S.: Interactive services: a framework, synthesis and research directions. J. Interact. Mark. 23(1), 91\u2013104 (2009)","journal-title":"J. Interact. Mark."},{"issue":"4","key":"39_CR6","first-page":"38","volume":"19","author":"RG Cooper","year":"2010","unstructured":"Cooper, R.G., Dreher, A.: Voice-of-customer methods. Market. Manage. 19(4), 38\u201343 (2010)","journal-title":"Market. Manage."},{"issue":"1","key":"39_CR7","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1111\/j.0737-6782.2004.00050.x","volume":"21","author":"P Kristensson","year":"2004","unstructured":"Kristensson, P., Gustafsson, A., Archer, T.: Harnessing the creative potential among users. J. Prod. Innov. Manag. 21(1), 4\u201314 (2004)","journal-title":"J. Prod. Innov. Manag."},{"key":"39_CR8","unstructured":"Ramaswamy, V., Gouillart, F.J.: The Power of Co-creation: Build it with them to Boost Growth, Productivity, and Profits. Simon and Schuster, New York (2010)"},{"key":"39_CR9","doi-asserted-by":"crossref","unstructured":"Ramaswamy, V., Ozcan, K.: The Co-creation Paradigm. Stanford University Press, Redwood City (2014)","DOI":"10.1515\/9780804790758"},{"issue":"1","key":"39_CR10","doi-asserted-by":"publisher","first-page":"38","DOI":"10.1504\/IJTM.2015.071030","volume":"69","author":"T Rayna","year":"2015","unstructured":"Rayna, T., Striukova, L.: Open innovation 2.0: is co-creation the ultimate challenge? Int. J. Technol. Manage. 69(1), 38\u201353 (2015)","journal-title":"Int. J. Technol. Manage."},{"issue":"3","key":"39_CR11","doi-asserted-by":"publisher","first-page":"463","DOI":"10.1111\/1467-8551.12087","volume":"26","author":"P Frow","year":"2015","unstructured":"Frow, P., Nenonen, S., Payne, A., Storbacka, K.: Managing co-creation design: a strategic approach to innovation. Br. J. Manag. 26(3), 463\u2013483 (2015). https:\/\/doi.org\/10.1111\/1467-8551.12087","journal-title":"Br. J. Manag."},{"issue":"5","key":"39_CR12","doi-asserted-by":"publisher","first-page":"332","DOI":"10.1111\/1540-5885.1950332","volume":"19","author":"E Dahan","year":"2002","unstructured":"Dahan, E., Hauser, J.R.: The virtual customer. J. Product Innovat. Manage. Int. Publicat. Product Dev. Manage. Associat. 19(5), 332\u2013353 (2002)","journal-title":"J. Product Innovat. Manage. Int. Publicat. Product Dev. Manage. Associat."},{"issue":"2","key":"39_CR13","doi-asserted-by":"publisher","first-page":"245","DOI":"10.1111\/j.1540-5885.2011.00893.x","volume":"29","author":"MK Poetz","year":"2012","unstructured":"Poetz, M.K., Schreier, M.: The value of crowdsourcing: can users really compete with professionals in generating new product ideas? J. Prod. Innov. Manag. 29(2), 245\u2013256 (2012)","journal-title":"J. Prod. Innov. Manag."},{"key":"39_CR14","first-page":"107","volume":"22","author":"G Koniorczyk","year":"2015","unstructured":"Koniorczyk, G.: Customer knowledge in (co) creation of product. a case study of IKEA. J. Econ. Manage. 22, 107\u2013120 (2015)","journal-title":"J. Econ. Manage."},{"issue":"2","key":"39_CR15","doi-asserted-by":"publisher","first-page":"102","DOI":"10.1016\/j.aebj.2015.09.001","volume":"10","author":"M Hossain","year":"2015","unstructured":"Hossain, M., Islam, K.Z.: Generating ideas on online platforms: a case study of \u201cMy Starbucks Idea.\u201d Arab Econ. Bus. J. 10(2), 102\u2013111 (2015)","journal-title":"Arab Econ. Bus. J."},{"key":"39_CR16","unstructured":"Andersen, P., Ross, J.W.: Transforming the LEGO group for the digital economy (2016)"},{"key":"39_CR17","unstructured":"Bartl, M.: Co-creation in the automobile industry\u2013The Audi virtual lab. Michaelbartl.Com, Munich (2009)"},{"key":"39_CR18","doi-asserted-by":"crossref","unstructured":"Harwood, T., Garry, T.: An investigation into gamification as a customer engagement experience environment. J. Serv. Market. ( 2015)","DOI":"10.1108\/JSM-01-2015-0045"},{"key":"39_CR19","unstructured":"Nunnally, J.C., Bernstein, I.: Psychometric Theory. McGraw-Hill, New York. The Role of University in the Development of Entrepreneurial Vocations: a Spanish Study, pp. 387\u2013405 (1978)"},{"key":"39_CR20","unstructured":"Babin, B.J., Anderson, R.E.: A Global Perspectivie. Kennesaw State University, Kennesaw (2010)"},{"key":"39_CR21","doi-asserted-by":"publisher","first-page":"319","DOI":"10.1016\/j.ijinfomgt.2018.08.012","volume":"43","author":"D Pacauskas","year":"2018","unstructured":"Pacauskas, D., Rajala, R., Westerlund, M., M\u00e4ntym\u00e4ki, M.: Harnessing user innovation for social media marketing: case study of a crowdsourced hamburger. Int. J. Inf. Manage. 43, 319\u2013327 (2018)","journal-title":"Int. J. Inf. Manage."}],"container-title":["Lecture Notes in Computer Science","HCI in Business, Government and Organizations"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-031-05544-7_39","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,3,13]],"date-time":"2024-03-13T16:28:49Z","timestamp":1710347329000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-031-05544-7_39"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"ISBN":["9783031055430","9783031055447"],"references-count":21,"URL":"https:\/\/doi.org\/10.1007\/978-3-031-05544-7_39","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2022]]},"assertion":[{"value":"16 June 2022","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"HCII","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Human-Computer Interaction","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2022","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"26 June 2022","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"1 July 2022","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"24","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"hcii2022","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/2022.hci.international\/index.html","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}